RE: [asterisk-users] DTMF not working using *98, but OK on inbound routes?

2007-05-20 Thread Duncan Turnbull
I have this happening with a Cisco 7960 - I can't see what the difference is, I 
have asterisk 1.2.13 and a number of 7960s which
happily work, as well as some 7961s which also work. 

However one 7960 doesn't, although it dials quite happily but that's probably 
due to dtmf being put into SIP rather than inband. Why
one works and the other doesn't I don't yet know. 

Cheers Duncan

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Doug
Sent: Thursday, 17 May 2007 2:40 p.m.
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] DTMF not working using *98,but OK on inbound routes?

Has anyone seen anything like this:

I dial *98.  Asterisk says Password?   I punch in
the password, and the system doesn't recognize the
tones.

However, if I dial my own number and ignore the
incoming call, it goes to voicemail, and then
I can get into voicemail.

I have a sneaking suspicion that Asterisk is
somehow not recognizing the DTMF tones somewhere
along the way.

This happens intermittently with Linksys ATAs and
Polycom phones.  Using a Cisco 3640 VOIP router.

Any ideas on what to check?


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Re: [asterisk-users] DTMF not working using *98, but OK on inbound routes?

2007-05-17 Thread Doug

At 21:40 5/16/2007, Doug wrote:
Has anyone seen anything like this:

I dial *98.  Asterisk says Password?   I punch in
the password, and the system doesn't recognize the
tones.

However, if I dial my own number and ignore the
incoming call, it goes to voicemail, and then
I can get into voicemail.

I have a sneaking suspicion that Asterisk is
somehow not recognizing the DTMF tones somewhere
along the way.

This happens intermittently with Linksys ATAs and
Polycom phones.  Using a Cisco 3640 VOIP router.

Any ideas on what to check?

Looks like I found a solution.

Apparently, in Asterisk (1.2.18) the extension needs
to be configured as RFC2833, while in the device
itself, it needs to be set to SIP INFO.

It doesn't make sense, but it seems to work.

Developers, why would this be?  Is this a bug?


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Re: [asterisk-users] DTMF not working using *98, but OK on inbound routes?

2007-05-17 Thread Anthony Francis
You should really include the dialplan snippet that controls *98, so 
that people can formulate better responses, so that being said, I have 
to ask, did you do an Answer() step?


Doug wrote:

Has anyone seen anything like this:

I dial *98.  Asterisk says Password?   I punch in
the password, and the system doesn't recognize the
tones.

However, if I dial my own number and ignore the
incoming call, it goes to voicemail, and then
I can get into voicemail.

I have a sneaking suspicion that Asterisk is
somehow not recognizing the DTMF tones somewhere
along the way.

This happens intermittently with Linksys ATAs and
Polycom phones.  Using a Cisco 3640 VOIP router.

Any ideas on what to check?


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