Thanks Gavin.
We are not using built-in acd functions. Is there any way to report this
in dialplan functions ?
-Original Message-
From: Gavin Hamill [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 12, 2006 3:35 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Hangup Party
On Tue, 12 Dec 2006 15:27:06 +0200
Idris AVCI [EMAIL PROTECTED] wrote:
Hello,
Is there a way to find out which party hanged up the call. Generally
this is reported as Local disconnet/Remote disconnect in callcenter
environments.
This is already written to the queue_log e.g.
1165572107|1165572085.354|french|Local/[EMAIL PROTECTED]|COMPLETEAGENT|20|2
or
1165495361|1165495218.23|french|SIP/1337-08234748|COMPLETECALLER|6|137
gdh
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