Re: [asterisk-users] Polycom Provisioning Problems
CDP is cisco discovery protocol for automatic VLAN setup. Did you read these links: http://www.voip-info.org/wiki-Polycom+Phones http://www.voip-info.org/wiki/index.php?page=Polycom+Soundpoint+IP+501 http://www.voip-info.org/wiki/view/[EMAIL PROTECTED] And I wrote about some gotchas: http://justinhamade.blogspot.com/2007/04/polycom-presence-and-sip-500-errors.html http://justinhamade.blogspot.com/2007/03/provisioning-polycom-phones.html Justin On 4/25/07, Brad Sumrall [EMAIL PROTECTED] wrote: Access the phones through the web interface, Compare version numbers with the phones that work Compare only with other 501 phones Make sure all settings are identical, most polycom web interfaces will loose there setting adjustments if you click on another tab, so do one page at a time, click save, then let it reboot, then go to next section. Also, is you asterisk server local? If remote, and the above does not work, look at routing. Are you behind NAT? Try and access the phone via telnet from a remote server to the auth ports of the phone and vice verse. (I know you can telnet from a Cisco phone, I would imagine polycom has a similar features) Let me know if this helps!!! Polycom is very picky! Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Freeze Sent: Wednesday, April 25, 2007 4:37 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Polycom Provisioning Problems Hello I am having some difficulties provisioning a set of polycom 501 phones, while another set of phones are working just fine. My Asterisk box is dual homed. On one network, where the asterisk box runs dhcpd and there are only phones, provisioning works as expected. However, for phones that are connected thru the other interface (and receive their IP address from a separate router), they are not provisioning. To add to the confusion, it seems that they fail in inconsistent ways. Even after specifying the FTP server address, name and password, these phones will complain that they cannot connect to the server, and begin loading the stored configuration. In addition, when they come up, their dates are set to Jan 1, 2001. (I think I can fix this by specifying the snmtp address, but the other phones seem to be able to find the snmtp on their own.) In inspecting the MAC-boot.log files, the phones that fail have CDP enabled, while the phones that succeed have CDP disabled. I think this is Continual Data Protection, but don't see where to disable it on the phone interface. Is this a cause of the failure? Any insight will be greatly appreciated. Thanks -- Jim Freeze ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Justin ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Provisioning Problems
Jim Freeze wrote: In inspecting the MAC-boot.log files, the phones that fail have CDP enabled, while the phones that succeed have CDP disabled. I think this is Continual Data Protection, but don't see where to disable it on the phone interface. Is this a cause of the failure? CDP is Cisco Discovery Protocol. Your phones are trying to talk to the nearest Cisco equipment and being totally ignored. Turn off CDP and try again. -Stephen- ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [asterisk-users] Polycom Provisioning Problems
Access the phones through the web interface, Compare version numbers with the phones that work Compare only with other 501 phones Make sure all settings are identical, most polycom web interfaces will loose there setting adjustments if you click on another tab, so do one page at a time, click save, then let it reboot, then go to next section. Also, is you asterisk server local? If remote, and the above does not work, look at routing. Are you behind NAT? Try and access the phone via telnet from a remote server to the auth ports of the phone and vice verse. (I know you can telnet from a Cisco phone, I would imagine polycom has a similar features) Let me know if this helps!!! Polycom is very picky! Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Freeze Sent: Wednesday, April 25, 2007 4:37 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Polycom Provisioning Problems Hello I am having some difficulties provisioning a set of polycom 501 phones, while another set of phones are working just fine. My Asterisk box is dual homed. On one network, where the asterisk box runs dhcpd and there are only phones, provisioning works as expected. However, for phones that are connected thru the other interface (and receive their IP address from a separate router), they are not provisioning. To add to the confusion, it seems that they fail in inconsistent ways. Even after specifying the FTP server address, name and password, these phones will complain that they cannot connect to the server, and begin loading the stored configuration. In addition, when they come up, their dates are set to Jan 1, 2001. (I think I can fix this by specifying the snmtp address, but the other phones seem to be able to find the snmtp on their own.) In inspecting the MAC-boot.log files, the phones that fail have CDP enabled, while the phones that succeed have CDP disabled. I think this is Continual Data Protection, but don't see where to disable it on the phone interface. Is this a cause of the failure? Any insight will be greatly appreciated. Thanks -- Jim Freeze ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
