Re: [Asterisk-Users] Is there a way to # of agents logged into a queue ?
On Wed, 21 Jan 2004, Bill Hamel waxed: > Hi, > > Looking around I can't seem to find a way to show the number of agents currently > logged into a queue and if possible who they are. Is there a way to do this ? > > Thanks > -b I attached a patch I've been using to show the # of agents (members) and callers on a per queue basis. It adds a new manager command, "AgentQueues". It returns on the manager interface the following for each queue: Queue: queuename Agents: # Callers: # There's another manager command, "QueueStatus", that might be what your are looking for. There's also "Queues" but that is a PITA to parse. Fine if you just want to display it in a text widget or something. --Chris -- Chris Maj Pronunciation Guide: Maj == May Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Is there a way to # of agents logged into a queue ?
Hi Chris, This sounds what I am looking for, many thanks ! Also, I do not see an attachment, the patch that is :) I dont know if the list strips attachments, perhaps send it to my email address [EMAIL PROTECTED] Thanks again, -bh Quoting "C. Maj" <[EMAIL PROTECTED]>: > I attached a patch I've been using to show the # of agents > (members) and callers on a per queue basis. It adds a new > manager command, "AgentQueues". It returns on the manager > interface the following for each queue: > > Queue: queuename > Agents: # > Callers: # > > There's another manager command, "QueueStatus", that might be > what your are looking for. There's also "Queues" but that > is a PITA to parse. Fine if you just want to display it in > a text widget or something. > > --Chris > > > -- > > Chris Maj > Pronunciation Guide: Maj == May > Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > This message has been scanned for viruses and > dangerous content by The CCIS.net MailScanner, and is > believed to be clean. > > > -- > This message has been scanned for viruses and > dangerous content by the Bugs.Hamel.Net MailScanner, > and appears to be clean. > > -- This message was sent using IMP, the Internet Messaging Program. -- This message has been scanned for viruses and dangerous content by the Bugs.Hamel.Net MailScanner, and appears to be clean. ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Is there a way to # of agents logged into a queue ?
Nope, I'm an idiot. Here's the patch :P
On Thu, 22 Jan 2004, Bill Hamel waxed:
> Hi Chris,
>
> This sounds what I am looking for, many thanks !
>
> Also, I do not see an attachment, the patch that is :)
>
> I dont know if the list strips attachments, perhaps send it to my email address
> [EMAIL PROTECTED]
>
> Thanks again,
> -bh
>
>
> Quoting "C. Maj" <[EMAIL PROTECTED]>:
> > I attached a patch I've been using to show the # of agents
> > (members) and callers on a per queue basis. It adds a new
> > manager command, "AgentQueues". It returns on the manager
> > interface the following for each queue:
> >
> > Queue: queuename
> > Agents: #
> > Callers: #
> >
> > There's another manager command, "QueueStatus", that might be
> > what your are looking for. There's also "Queues" but that
> > is a PITA to parse. Fine if you just want to display it in
> > a text widget or something.
> >
> > --Chris
> >
> >
> > --
> >
> > Chris Maj
> > Pronunciation Guide: Maj == May
> > Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146
> >
> > ___
> > Asterisk-Users mailing list
> > [EMAIL PROTECTED]
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> > --
> > This message has been scanned for viruses and
> > dangerous content by The CCIS.net MailScanner, and is
> > believed to be clean.
> >
> >
> > --
> > This message has been scanned for viruses and
> > dangerous content by the Bugs.Hamel.Net MailScanner,
> > and appears to be clean.
> >
> >
>
>
>
--
Chris Maj
Pronunciation Guide: Maj == May
Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146
--- ../../../../asterisk/asterisk/apps/app_queue.c 2004-01-06 16:45:20.0
-0500
+++ app_queue.c 2004-01-22 11:05:49.0 -0500
@@ -1403,6 +1403,57 @@
return RESULT_SUCCESS;
}
+static int agent_queues_show(int fd, int argc, char **argv)
+{
+ struct ast_call_queue *q;
+ struct queue_ent *qe;
+ struct member *mem;
+ time_t now;
+ char max[80];
+int agents=0;
+int callers=0;
+
+ time(&now);
+ if (argc != 2)
+ return RESULT_SHOWUSAGE;
+ ast_mutex_lock(&qlock);
+ q = queues;
+ if (!q) {
+ ast_mutex_unlock(&qlock);
+ ast_cli(fd, "No queues.\n");
+ return RESULT_SUCCESS;
+ }
+ while(q) {
+ ast_mutex_lock(&q->lock);
+ if (q->maxlen)
+ snprintf(max, sizeof(max), "%d", q->maxlen);
+ else
+ strcpy(max, "unlimited");
+ ast_cli(fd, "Queue: %s\r\n", q->name);
+ if (q->members) {
+mem = q->members;
+while (mem) {
+mem = mem->next;
+agents++;
+}
+}
+ ast_cli(fd, "Agents: %d\r\n", agents);
+ if (q->head) {
+qe = q->head;
+while (qe) {
+qe = q->next;
+callers++;
+}
+}
+ ast_cli(fd, "Callers: %d\r\n", callers);
+ ast_mutex_unlock(&q->lock);
+ q = q->next;
+ }
+ ast_mutex_unlock(&qlock);
+ ast_cli(fd, "\n");
+ return RESULT_SUCCESS;
+}
+
/* JDG: callback to display queues status in manager */
static int manager_queues_show( struct mansession *s, struct message *m )
{
@@ -1410,6 +1461,11 @@
return queues_show( s->fd, 2, a );
} /* /JDG */
+static int manager_agent_queues_show( struct mansession *s, struct message *m )
+{
+ char *a[] = { "show", "agentqueues" };
+ return agent_queues_show( s->fd, 2, a );
+}
/* Dump queue status */
static int manager_queues_status( struct mansession *s, struct message *m )
@@ -1473,6 +1529,7 @@
ast_cli_unregister(&cli_show_queues);
ast_manager_unregister( "Queues" );
ast_manager_unregister( "QueueStatus" );
+ ast_manager_unregister( "AgentQueues" );
return ast_unregister_application(app);
}
@@ -1484,6 +1541,7 @@
ast_cli_register(&cli_show_queues);
ast_manager_register( "Queues", 0, manager_queues_show, "Queues" );
ast_manager_register( "QueueStatus", 0, manager_queues_status, "Queue
Status" );
+ ast_manager_register( "AgentQueues", 0, manager_agent_queues_show,
"AgentQueues" );
// [PHM 06/26/03]
ast_register_application(app_aqm, aqm_exec, app_aqm_synopsis,
app_aqm_descrip) ;
Re: [Asterisk-Users] Is there a way to # of agents logged into a queue ?
I'd be interested in the patch as well On Thu, 2004-01-22 at 13:51, Bill Hamel wrote: > Hi Chris, > > This sounds what I am looking for, many thanks ! > > Also, I do not see an attachment, the patch that is :) > > I dont know if the list strips attachments, perhaps send it to my email address > [EMAIL PROTECTED] > > Thanks again, > -bh > > > Quoting "C. Maj" <[EMAIL PROTECTED]>: > > I attached a patch I've been using to show the # of agents > > (members) and callers on a per queue basis. It adds a new > > manager command, "AgentQueues". It returns on the manager > > interface the following for each queue: > > > > Queue: queuename > > Agents: # > > Callers: # > > > > There's another manager command, "QueueStatus", that might be > > what your are looking for. There's also "Queues" but that > > is a PITA to parse. Fine if you just want to display it in > > a text widget or something. > > > > --Chris > > > > > > -- > > > > Chris Maj > > Pronunciation Guide: Maj == May > > Fingerprint: 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146 > > > > ___ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > > This message has been scanned for viruses and > > dangerous content by The CCIS.net MailScanner, and is > > believed to be clean. > > > > > > -- > > This message has been scanned for viruses and > > dangerous content by the Bugs.Hamel.Net MailScanner, > > and appears to be clean. > > > > > > > -- > > > > This message was sent using IMP, the Internet Messaging Program. ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
