Re: [Asterisk-Users] Newbie Question-Looking for Feedback

2004-01-07 Thread WipeOut
M. Matt Colgin wrote:

I've been looking at Asterisk for a replacement for our phone system and I'm
hoping someone can help validate my assumptions.
I'll try.. :)

We have 4 analog lines coming into the building. These lines are simple POT
lines and we have them in a hunt group with Verizon so that when a single
phone number is dialed, the first line is rang, if that line is busy it will
ring the second line, and so on.
I would like to put together an Asterisk system to handle these lines and
allow us to do VoIP, call queuing, voice menuing, etc. In looking at the
product offerings of Digium, it appears that I need 4 Wildcard X100P's and 1
Wildcard TDM400P 4-Port. For VoIP work, I'm looking for any recommendations
that can be made. My first priority is to support a user in New Zealand
talking to our phone system in the US, but there could be another 2 I'd like
to support in the US (all on cable modems with the typical capped 30KB/s
upload). I'd like for it to work very well with the Asterisk PBX and be as
simple as plugging in a ethernet cable or even support 802.11b/g with little
to no configuration.
In addition, I'm curious on other people's experience with software based
VoIP phone. Specifically, it appears that a good amount of amount could be
saved by using software based phones inside the building, thereby negating
the need to purchase 3 hard VoIP phones and the Wildcard TDM400P. Can anyone
recommend a good software package, that is fairly idiot proof and would work
well for a small call-center with temp/minwage employees?
To Summarize:
- Can and does it make sense to purchase 4 Wildcard X100P's?
- Can and does it make sense to purchase 1 Wildcard TDM400P (4-Port)?
I will answer these together, the recomendation is typically not to go 
above 3 cards in a system which means that you could give 5 cards a go 
but chances are you are not going to have a happy time with it..

My suggestion would be to either use a channelbank and a T100P or the 
simpler solution convert your 4 analog lines to 2 ISDB BRI lines and 
then get a 2 port AVM or Eicon ISDN card..

- What VoIP hard phone works best with Asterisk? Are there WiFi ones that
are less than $100?
My personal favorite in terms of both cost and performance would have to 
be the Snom 200.. Other options are the Grandstream (cheapest there is), 
the Cisco(a little pricey), the Snom 105 and no doubt a few others..

A Grandstream costs about $75 and AFAIK its still the cheapest so I 
would have to say No, you will not likely get a WiFi VoIP phone for 
under $100..

- How much bandwidth does VoIP require? Will cable modem users with a max
30KB/s upload ok?
The bandwidth requirement is dependent on the codec but 30KB/s should 
hande any codek no problem.. the bigger problem you will have between NZ 
and the US is latency which is really annoying when trying to transfer 
realtime data..

- What VoIP soft phone works best with Asterisk?

I have found X-Lite or X-Pro to be the best..

Also:
- What kind of uptime are people experiencing?
I have over 100 days continuous, with reboots to apply patches.. Others 
on the list have said thay have over a years uptime..

- How much system load will be needed for 4 concurrent VoIP conversations?

I have a P2 400 development server and have done 4 concurrent ( thats 
all I have ) VoIP sessions.. My production server is more powerful and i 
have not really looked at the number of concurrent sessions but its 
never really broken a sweat..

- What kind of gotcha's have people had that would be good for a newbie to
know?
Becasue the software is free does not mean that the system will be, 
there are many really cheap off the shelf analog only PBX's out there 
that will be much cheaper.. the advantage to * is all the features you 
get and the VoIP support.. and of course the satisfaction when its all 
working.. Of course if it crashes you better run cos your users will be 
hunting you down.. :)



Thank you in advance,
 

Hope it helped..

Later..

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RE: [Asterisk-Users] Newbie Question-Looking for Feedback

2004-01-07 Thread Christopher Raper
Greetings all. I am new to the Asterisk world! Found it very impressive so far!

In relation to the below.

I have worked with Alcatel PBX's for the last 3 years. Alcatel OxE supports SIP and 
H323 as well. 
As far as SIP goes I have also found the Xlite to be good for soft phones. I am using 
one now.
Check out www.xten.com Xlite is free and easy to use. I also have been given a Pingtel 
SIP to play with. http://www.pingtel.com/
As far as H323 terminals go I have not played with all that many, however the simple 
Microsoft netmeeting works for testing purpose anyway.

Now a question to all you experts out there, and this may seem VERY stupid, but I have 
configured the sip phone and have it logged in and can dial 500 to get to the sample 
messages etc. However i cannot work out how to give the sip termainal a number that 
can be dialled. I would assume that it needs to be in the dialplan, so I have added it 
in via the extensions.conf file, however I am sure that I have stuffed the config 
somewhere. Can someone please point me in the right direction. Would be much 
appreciated. Also, do i need hardware to make a SIP to SIP call... eg. Compressors etc.

Cheers

Chris


-Original Message-
From: WipeOut [mailto:[EMAIL PROTECTED]
Sent: Thursday, 8 January 2004 8:32 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Newbie Question-Looking for Feedback


M. Matt Colgin wrote:

I've been looking at Asterisk for a replacement for our phone system and I'm
hoping someone can help validate my assumptions.

I'll try.. :)


We have 4 analog lines coming into the building. These lines are simple POT
lines and we have them in a hunt group with Verizon so that when a single
phone number is dialed, the first line is rang, if that line is busy it will
ring the second line, and so on.

I would like to put together an Asterisk system to handle these lines and
allow us to do VoIP, call queuing, voice menuing, etc. In looking at the
product offerings of Digium, it appears that I need 4 Wildcard X100P's and 1
Wildcard TDM400P 4-Port. For VoIP work, I'm looking for any recommendations
that can be made. My first priority is to support a user in New Zealand
talking to our phone system in the US, but there could be another 2 I'd like
to support in the US (all on cable modems with the typical capped 30KB/s
upload). I'd like for it to work very well with the Asterisk PBX and be as
simple as plugging in a ethernet cable or even support 802.11b/g with little
to no configuration.

In addition, I'm curious on other people's experience with software based
VoIP phone. Specifically, it appears that a good amount of amount could be
saved by using software based phones inside the building, thereby negating
the need to purchase 3 hard VoIP phones and the Wildcard TDM400P. Can anyone
recommend a good software package, that is fairly idiot proof and would work
well for a small call-center with temp/minwage employees?


To Summarize:
- Can and does it make sense to purchase 4 Wildcard X100P's?
- Can and does it make sense to purchase 1 Wildcard TDM400P (4-Port)?

I will answer these together, the recomendation is typically not to go 
above 3 cards in a system which means that you could give 5 cards a go 
but chances are you are not going to have a happy time with it..

My suggestion would be to either use a channelbank and a T100P or the 
simpler solution convert your 4 analog lines to 2 ISDB BRI lines and 
then get a 2 port AVM or Eicon ISDN card..

- What VoIP hard phone works best with Asterisk? Are there WiFi ones that
are less than $100?

My personal favorite in terms of both cost and performance would have to 
be the Snom 200.. Other options are the Grandstream (cheapest there is), 
the Cisco(a little pricey), the Snom 105 and no doubt a few others..

A Grandstream costs about $75 and AFAIK its still the cheapest so I 
would have to say No, you will not likely get a WiFi VoIP phone for 
under $100..

- How much bandwidth does VoIP require? Will cable modem users with a max
30KB/s upload ok?

The bandwidth requirement is dependent on the codec but 30KB/s should 
hande any codek no problem.. the bigger problem you will have between NZ 
and the US is latency which is really annoying when trying to transfer 
realtime data..

- What VoIP soft phone works best with Asterisk?

I have found X-Lite or X-Pro to be the best..


Also:
- What kind of uptime are people experiencing?

I have over 100 days continuous, with reboots to apply patches.. Others 
on the list have said thay have over a years uptime..

- How much system load will be needed for 4 concurrent VoIP conversations?

I have a P2 400 development server and have done 4 concurrent ( thats 
all I have ) VoIP sessions.. My production server is more powerful and i 
have not really looked at the number of concurrent sessions but its 
never really broken a sweat..

- What kind of gotcha's have people had that would be good for a newbie to
know?

Becasue the software is free does

Re: [Asterisk-Users] Newbie Question-Looking for Feedback

2004-01-07 Thread Michael Welter
Back in December there was a thread or remark about a Digium quad FXO 
card.  I would like to know when Digium will start marketing this...

M. Matt Colgin wrote:

I've been looking at Asterisk for a replacement for our phone system and I'm
hoping someone can help validate my assumptions.
We have 4 analog lines coming into the building. These lines are simple POT
lines and we have them in a hunt group with Verizon so that when a single
phone number is dialed, the first line is rang, if that line is busy it will
ring the second line, and so on.
I would like to put together an Asterisk system to handle these lines and
allow us to do VoIP, call queuing, voice menuing, etc. In looking at the
product offerings of Digium, it appears that I need 4 Wildcard X100P's and 1
Wildcard TDM400P 4-Port. For VoIP work, I'm looking for any recommendations
that can be made. My first priority is to support a user in New Zealand
talking to our phone system in the US, but there could be another 2 I'd like
to support in the US (all on cable modems with the typical capped 30KB/s
upload). I'd like for it to work very well with the Asterisk PBX and be as
simple as plugging in a ethernet cable or even support 802.11b/g with little
to no configuration.
In addition, I'm curious on other people's experience with software based
VoIP phone. Specifically, it appears that a good amount of amount could be
saved by using software based phones inside the building, thereby negating
the need to purchase 3 hard VoIP phones and the Wildcard TDM400P. Can anyone
recommend a good software package, that is fairly idiot proof and would work
well for a small call-center with temp/minwage employees?
To Summarize:
- Can and does it make sense to purchase 4 Wildcard X100P's?
- Can and does it make sense to purchase 1 Wildcard TDM400P (4-Port)?
- What VoIP hard phone works best with Asterisk? Are there WiFi ones that
are less than $100?
- How much bandwidth does VoIP require? Will cable modem users with a max
30KB/s upload ok?
- What VoIP soft phone works best with Asterisk?
Also:
- What kind of uptime are people experiencing?
- How much system load will be needed for 4 concurrent VoIP conversations?
- What kind of gotcha's have people had that would be good for a newbie to
know?
Thank you in advance,

Matt

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RE: [Asterisk-Users] Newbie Question-Looking for Feedback

2004-01-07 Thread M. Matt Colgin
Goal

Provide phone service using the Asterisk system running on standard PC
equipment for four concurrent phone conversations. Calls will come into the
Asterisk system where they will be answered via VoIP. VoIP will be provided
via the internal 100mbit/s ethernet network and optionally from the internet
via a T1 line providing 1.5mbit/s.

Setup
=
We're a small business inducted to the Asterisk world in an attempt to
provide a real phone system to customers and our remote employees.

The #1 attraction to Asterisk is it's low cost, feature set and the fact
that it's opensource (linux).

In a previous email, I asked for a bit of direction in what type of
configurations would be best suited for our environment. I've taken as much
feedback and suggestions and formulated three different configurations that
seem to solve the goal. Each of the configurations seem to advantages and
disadvantages.

Questions
=
The number one question for each configuration is Will this work? and
Does anyone else run this configuration in their environment?

(Configuration Diagrams are below the Questions)

Configuration #1

- Can our telecom company provide two ISDN BRI lines. Each ISDN line
providing 2 channels of 64kbit/s?
- What manufacturer/model of ISDN adaptor is best supported by Asterisk?

Disadvantage: Seems to be a rare configuration based on what seems to be
antiquated technology.

Advantage: Cost. I estimate the two ISDN BRI cards to run $100/each with
minimal investment in the telecom provisioning.


Configuration #2

- Are there cheaper, less extensive channel banks which might be more cost
effective for our limited scalability needs?

Disadvantage: Cost. The channel bank runs about $1700-$2000 retail with the
8-port FXO service card.

Advantage:Future Scalability. However, I don't perceive servicing
additional phone lines and if we did, it would most likely be done by
pulling some data channels off one of the existing T1s and sending it
directly to the Digium T100P.


Configuration #3

Advantage:Cheap
Disadvantage: Suspected Reliability. In reading posts from other users of
these cards, there appears to be a serious chance of IRQ conflicts and
echo problems using this many single port FXO devices in a single machine.
Digium does not currently produce a =2 port FXO version of the card.



CONFIGURATION Diagrams
==


1. Switch the four POTS lines to 2 ISDN BRI lines.
   Install 2 cards which are 2-Port ISDN BRI Adaptors.


   ISDN BRI ISDN BRI
   Line #1  Line #2
  ||
  ++---+
   |
   v
   AVM or Eicon
2 Port Card


2. Bundle the four POTS lines with a channel bank (creating a T1 with 4
channels used)
   Using a T1 cross-over, connect the channel bank to the Digium T100P

   POTS 4-Lines
   | | | |
   +-+++-+
  |
  v
   Carrier Access
   ADit 600
  |
  v
   Digium T100P



3. Take each of the four POTS lines and simply plug them into four distinct
   Digium Wildcard X100P adators.

   Downside is that this isn't a recommended procedure as there might be IRQ
   conflicts and echo induced by the multiple adaptors.

   POTS-1  POTS-2  POTS-3  POTS-4
 |   |   |   |
 v   v   v   v
   X100P   X100P   X100P   X100P
 |   |   |   |
 +---+---+---+---+
 |
 v
 TDM400P 4 Port (to make analog lines from *PBX)


Hard Phones: Snom 200, Grandstream ($70), Cisco ($$)
Soft Phones: X-Lite, X-Pro




 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of WipeOut
 Sent: Wednesday, January 07, 2004 1:32 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [Asterisk-Users] Newbie Question-Looking for Feedback
 
 M. Matt Colgin wrote:
 
 I've been looking at Asterisk for a replacement for our 
 phone system and I'm
 hoping someone can help validate my assumptions.
 
 I'll try.. :)
 
 
 We have 4 analog lines coming into the building. These lines 
 are simple POT
 lines and we have them in a hunt group with Verizon so 
 that when a single
 phone number is dialed, the first line is rang, if that line 
 is busy it will
 ring the second line, and so on.
 
 I would like to put together an Asterisk system to handle 
 these lines and
 allow us to do VoIP, call queuing, voice menuing, etc. In 
 looking at the
 product offerings of Digium, it appears that I need 4 
 Wildcard X100P's and 1
 Wildcard TDM400P 4-Port. For VoIP work, I'm looking for any 
 recommendations
 that can be made. My first priority is to support a user in 
 New Zealand
 talking to our phone system in the US, but there could be 
 another 2 I'd like
 to support in the US (all on cable modems with the typical 
 capped 30KB/s
 upload). I'd like for it to work very well with the Asterisk 
 PBX and be as
 simple as plugging in a ethernet cable or even support 
 802.11b/g with little