Re: [Asterisk-Users] Snom high SIP ping time

2006-06-13 Thread Steve Glaus

Mike Hammett wrote:
I don't know everything that's going on as someone else has been 
working on the project, but it hasn't really been going anywhere, so I 
had some questions.
 
We've got some Snom 320s with Asterisk 1.2.9.1 (I believe).  All was 
well (with a previous release), but the phones started to get real 
choppy.  We are also running a softphone at this location and it was 
fine.  The SIP qualify was returning ping times anywhere from 20 to 70 
ms over a sparsely used LAN.  Command prompt (ICMP) pings were under 1 
ms.  No amount of different Asterisk versions or phone firmware 
revisions seems to solve this.  All was well, then (as far as we know) 
without changes, it crapped out.
 
Any ideas?
 
 


Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
 
 



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I'm having much the same issues only I'm using Cisco 7960 phones. When I 
do a 'sip show peers' I'm getting times in excess of 300ms. A soft phone 
on the same network (x-lite), is reporting times of 4 ms. Related to 
this (I think), I'm getting audio issues. The person being called can 
hear the caller fine but the callee's voice drops in and out excessively.


I have qualify set to yes in the sip definitions for all the clients 
(Including the soft phone). Does anyone know what is causing this. I'm 
not aware what the sip ping times were earlier, but the audio issues 
seemed to have started spontaneously.


Anyone  have any idea regarding this?
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Re: [Asterisk-Users] Snom high SIP ping time

2006-06-13 Thread Steven Ringwald

Steve Glaus wrote:

Mike Hammett wrote:
I don't know everything that's going on as someone else has been 
working on the project, but it hasn't really been going anywhere, so 
I had some questions.
 
We've got some Snom 320s with Asterisk 1.2.9.1 (I believe).  All was 
well (with a previous release), but the phones started to get real 
choppy.  We are also running a softphone at this location and it was 
fine.  The SIP qualify was returning ping times anywhere from 20 to 
70 ms over a sparsely used LAN.  Command prompt (ICMP) pings were 
under 1 ms.  No amount of different Asterisk versions or phone 
firmware revisions seems to solve this.  All was well, then (as far 
as we know) without changes, it crapped out.
  
I'm having much the same issues only I'm using Cisco 7960 phones. When 
I do a 'sip show peers' I'm getting times in excess of 300ms. A soft 
phone on the same network (x-lite), is reporting times of 4 ms. 
Related to this (I think), I'm getting audio issues. The person being 
called can hear the caller fine but the callee's voice drops in and 
out excessively.


I have qualify set to yes in the sip definitions for all the clients 
(Including the soft phone). Does anyone know what is causing this. I'm 
not aware what the sip ping times were earlier, but the audio issues 
seemed to have started spontaneously.


Anyone  have any idea regarding this? 



What codecs are you using? I have noticed that g729, for some reason, 
adds a lot of latency to the phone. Running on uLaw, however, I get 
times from sip show peers of around 5-14ms.


Steve

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Re: [Asterisk-Users] Snom high SIP ping time

2006-06-13 Thread Steve Glaus

Steven Ringwald wrote:

Steve Glaus wrote:

Mike Hammett wrote:
I don't know everything that's going on as someone else has been 
working on the project, but it hasn't really been going anywhere, so 
I had some questions.
 
We've got some Snom 320s with Asterisk 1.2.9.1 (I believe).  All was 
well (with a previous release), but the phones started to get real 
choppy.  We are also running a softphone at this location and it was 
fine.  The SIP qualify was returning ping times anywhere from 20 to 
70 ms over a sparsely used LAN.  Command prompt (ICMP) pings were 
under 1 ms.  No amount of different Asterisk versions or phone 
firmware revisions seems to solve this.  All was well, then (as far 
as we know) without changes, it crapped out.
  
I'm having much the same issues only I'm using Cisco 7960 phones. 
When I do a 'sip show peers' I'm getting times in excess of 300ms. A 
soft phone on the same network (x-lite), is reporting times of 4 ms. 
Related to this (I think), I'm getting audio issues. The person being 
called can hear the caller fine but the callee's voice drops in and 
out excessively.


I have qualify set to yes in the sip definitions for all the clients 
(Including the soft phone). Does anyone know what is causing this. 
I'm not aware what the sip ping times were earlier, but the audio 
issues seemed to have started spontaneously.


Anyone  have any idea regarding this? 



What codecs are you using? I have noticed that g729, for some reason, 
adds a lot of latency to the phone. Running on uLaw, however, I get 
times from sip show peers of around 5-14ms.


Steve

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I'm using ulaw all the way.
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Re: [Asterisk-Users] Snom high SIP ping time

2006-06-13 Thread Mike Fedyk

Steve Glaus wrote:

Mike Hammett wrote:
(ICMP) pings were under 1 ms.  No amount of different Asterisk 
versions or phone firmware revisions seems to solve this.  All was 
well, then (as far as we know) without changes, it crapped out.
 
Any ideas?
  
I'm having much the same issues only I'm using Cisco 7960 phones. When 
I do a 'sip show peers' I'm getting times in excess of 300ms. A soft 
phone on the same network (x-lite), is reporting times of 4 ms. 
Related to this (I think), I'm getting audio issues. The person being 
called can hear the caller fine but the callee's voice drops in and 
out excessively.


I have qualify set to yes in the sip definitions for all the clients 
(Including the soft phone). Does anyone know what is causing this. I'm 
not aware what the sip ping times were earlier, but the audio issues 
seemed to have started spontaneously.

Do you have any problems when there are a low number of concurrent calls?
Do you ever get any messages saying the phones are unreachable?  Or lagged?
What kind of Internet connection do you have?
Do you have any problems with calls between phones on the same network 
(no routers in between)?

What model of switches do you have?
What model of Internet router do you have?
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Re: [Asterisk-Users] Snom high SIP ping time

2006-06-13 Thread Steve Glaus

Mike Fedyk wrote:

Steve Glaus wrote:

Mike Hammett wrote:
(ICMP) pings were under 1 ms.  No amount of different Asterisk 
versions or phone firmware revisions seems to solve this.  All was 
well, then (as far as we know) without changes, it crapped out.
 
Any ideas?
  
I'm having much the same issues only I'm using Cisco 7960 phones. 
When I do a 'sip show peers' I'm getting times in excess of 300ms. A 
soft phone on the same network (x-lite), is reporting times of 4 ms. 
Related to this (I think), I'm getting audio issues. The person being 
called can hear the caller fine but the callee's voice drops in and 
out excessively.


I have qualify set to yes in the sip definitions for all the clients 
(Including the soft phone). Does anyone know what is causing this. 
I'm not aware what the sip ping times were earlier, but the audio 
issues seemed to have started spontaneously.

Do you have any problems when there are a low number of concurrent calls?
Do you ever get any messages saying the phones are unreachable?  Or 
lagged?

What kind of Internet connection do you have?
Do you have any problems with calls between phones on the same network 
(no routers in between)?

What model of switches do you have?
What model of Internet router do you have?
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Do you have any problems when there are a low number of concurrent calls?

Yes, from what I've seen and tested, it doesn't make a difference how 
many calls there are.



Do you ever get any messages saying the phones are unreachable?  Or lagged?

Yes, a phone not being used often enough will often report 
'UNREACHABLE'  When a call is made that changes



What kind of Internet connection do you have?

We have a synchronous T1 connection. The phones run on the same network 
as data.


Do you have any problems with calls between phones on the same network 
(no routers in between)?


There are some static issues but nothing like outside calling were the 
person being called drops off for 10 seconds at a time.


Switches used are 3com Baselines 2024

What model of Internet router do you have?

Cisco 1700 router


My main concern is the fact that the soft-phone is reporting only 4ms of 
delay and the cisco phones are reporting  200. All the time, regardless 
of network bandwidth.



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RE: [Asterisk-Users] Snom high SIP ping time

2006-06-12 Thread Christian Stredicke



If you ping on the SIP port the message has to go through 
the application layer - which takes some time considering it is an embedded 
system with a small CPU. That part should be ok.

It the phone becomes choppy, that problem is probably 
related to the RTP side. Maybe you have different packet sizes for incoming and 
outgoing traffic. You can get an Ethereal trace from the web interface of the 
phone which should show you the RTP jitter (PCAP trace). Or use a hub if you 
don't trust that trace. 6.1 is the latest version if you want to try the latest 
image (http://www.snom.com/wiki/index.php/Beta_Firmware). 


Hope that helps, CS

  
  
  From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Mike 
  HammettSent: Monday, June 12, 2006 3:01 PMTo: 
  asterisk-users@lists.digium.comSubject: [Asterisk-Users] Snom high 
  SIP ping time
  
  I don't know everything that's going on as 
  someone else has been working on the project, but it hasn't really been going 
  anywhere, so I had some questions.
  
  We've got some Snom 320s with Asterisk 1.2.9.1 (I 
  believe). All was well (with a previous release), but the phones started 
  to get real choppy. We are also running a softphone at this location and 
  it was fine. The SIP qualify was returning ping times anywhere from 20 
  to 70 ms over a sparsely used LAN. Command prompt (ICMP) pings were 
  under 1 ms. No amount of different Asterisk versions or phone firmware 
  revisions seems to solve this. All was well, then (as far as we know) 
  without changes, it crapped out.
  
  Any ideas?
  
  
  Mike HammettIntelligent Computing 
  Solutionshttp://www.ics-il.com
  
  
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