Re: [Asterisk-Users] caller id on a T1 PRI

2005-07-21 Thread Paul Belanger
Ryan Williams wrote:

I understand how CID works and how you must set CID when dialing out on
a PRI and how the phone company sets the name.

 

I was wondering how this works in regards to inbound calls. I have a pri
and I get the number that the caller is coming from but I do not get the
name. Is this normal? How do I end up getting the name on this PRI as
well?
  

It could be possible the telco is not sending it to you.  You could
always setup an ISDN trace and post the results; just to be sure.

PB
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Re: [Asterisk-Users] caller id on a T1 PRI

2005-07-21 Thread jj


On Jul 21, 2005, at 5:50 PM, Paul Belanger wrote:


Ryan Williams wrote:


I understand how CID works and how you must set CID when dialing  
out on

a PRI and how the phone company sets the name.



I was wondering how this works in regards to inbound calls. I have  
a pri
and I get the number that the caller is coming from but I do not  
get the

name. Is this normal? How do I end up getting the name on this PRI as
well?




It could be possible the telco is not sending it to you.  You could
always setup an ISDN trace and post the results; just to be sure.


On inbound calls via PRI the telco looks up the name of the dialed  
number from a database. If you are never seeing this information you  
probably do not have a wait(1) in your dialplan before dialing a  
phone. The name comes in a different message from the call setup. Do  
a pri debug span 1 to observe.


I have also seen some telcos have cnam delivery as an option.

Good luck
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RE: [Asterisk-Users] caller id on a T1 PRI

2005-07-21 Thread Ryan Williams
How do I go about doing this? I can not find any documentation on isdn
trace

Should I be receiving CID Name as well as number if I am on a PRI line?
I am fairly certain it was working when we had POTS lines.

-Ryan

-Original Message-
From: Paul Belanger [mailto:[EMAIL PROTECTED] 
Sent: Thursday, July 21, 2005 6:50 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] caller id on a T1 PRI

Ryan Williams wrote:

I understand how CID works and how you must set CID when dialing out on
a PRI and how the phone company sets the name.

 

I was wondering how this works in regards to inbound calls. I have a
pri
and I get the number that the caller is coming from but I do not get
the
name. Is this normal? How do I end up getting the name on this PRI as
well?
  

It could be possible the telco is not sending it to you.  You could
always setup an ISDN trace and post the results; just to be sure.

PB
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Re: [Asterisk-Users] caller id on a T1 PRI

2005-07-21 Thread Adam Dobrin

pri debug span 1
will show you what the PRI is sending to you, before you do that:

have you tried the previous suggestion of issuing a Wait(1) (i actually 
suggest 2) prior to Answer or Dial?



Ryan Williams wrote:


How do I go about doing this? I can not find any documentation on isdn
trace

Should I be receiving CID Name as well as number if I am on a PRI line?
I am fairly certain it was working when we had POTS lines.

-Ryan

-Original Message-
From: Paul Belanger [mailto:[EMAIL PROTECTED] 
Sent: Thursday, July 21, 2005 6:50 PM

To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] caller id on a T1 PRI

Ryan Williams wrote:

 


I understand how CID works and how you must set CID when dialing out on
a PRI and how the phone company sets the name.



I was wondering how this works in regards to inbound calls. I have a
   


pri
 


and I get the number that the caller is coming from but I do not get
   


the
 


name. Is this normal? How do I end up getting the name on this PRI as
well?


   


It could be possible the telco is not sending it to you.  You could
always setup an ISDN trace and post the results; just to be sure.

PB
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