Re: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread Josiah Bryan
On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
 can anyone help ??
 trying to get Polycom IP300 to utilize both lines, would like calls to roll
 to open line when incoming call arrives while user is on line 1. Looked
 everywhere and tried many things with no luck.

Do you have your lines register sepratly? E.g. is there a seperate entry in 
sip.conf for each line or do they both register as the same sip device?



-- 
Josiah Bryan
IT Coordinator
Productive Concepts, Inc.
[EMAIL PROTECTED]
(765) 964-6009, ext. 224
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RE: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread Wiley Siler
If you have two lines registered to one phone then you need to do the
following...
This assumes extensions 1001 and 1002 are your line appearances...

exten = 1001,1,Dial(1001,20,trf) ;we are dialing line 1
-- After 20 seconds it will timeout and go to the next line
exten = 1001,2,Dial(1002,20,trf) ;just told it to dial line 1002
exten = 1001,3,Do your voice Mail Here
exten = 1001,4,Hangup

You could alternately just use a GoTo after the 1st dial attempt times
out and send the call to 1002

If you are talking about getting a second call while on line 1, then you
just need to enable call waiting on the Asterisk box.
The phone should automatically show a second incoming call and allow you
to place call 1 on hold.

W


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Josiah
Bryan
Sent: Tuesday, April 12, 2005 7:42 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] multiple line usage on Polycom IP300

On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
 can anyone help ??
 trying to get Polycom IP300 to utilize both lines, would like calls to

 roll to open line when incoming call arrives while user is on line 1. 
 Looked everywhere and tried many things with no luck.

Do you have your lines register sepratly? E.g. is there a seperate entry
in sip.conf for each line or do they both register as the same sip
device?



-- 
Josiah Bryan
IT Coordinator
Productive Concepts, Inc.
[EMAIL PROTECTED]
(765) 964-6009, ext. 224
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Re: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread MobilPete
we tried both, setting it as same and also seperate. but niether worked.
- Original Message - 
From: Josiah Bryan [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Sent: Tuesday, April 12, 2005 9:41 AM
Subject: Re: [Asterisk-Users] multiple line usage on Polycom IP300


On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
can anyone help ??
trying to get Polycom IP300 to utilize both lines, would like calls to 
roll
to open line when incoming call arrives while user is on line 1. Looked
everywhere and tried many things with no luck.
Do you have your lines register sepratly? E.g. is there a seperate entry 
in
sip.conf for each line or do they both register as the same sip device?


--
Josiah Bryan
IT Coordinator
Productive Concepts, Inc.
[EMAIL PROTECTED]
(765) 964-6009, ext. 224
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Re: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread Jerry
Polycom enables call waiting on each line button. If you wish the 
second call to go directly to the second button you need o keep track 
of this with group in * and control with your dial plan.

On Apr 12, 2005, at 9:41 AM, Josiah Bryan wrote:
On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
can anyone help ??
trying to get Polycom IP300 to utilize both lines, would like calls 
to roll
to open line when incoming call arrives while user is on line 1. 
Looked
everywhere and tried many things with no luck.
Do you have your lines register sepratly? E.g. is there a seperate 
entry in
sip.conf for each line or do they both register as the same sip device?


--
Josiah Bryan
IT Coordinator
Productive Concepts, Inc.
[EMAIL PROTECTED]
(765) 964-6009, ext. 224
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Re: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread Josiah Bryan
On Tuesday 12 April 2005 11:00 am, MobilPete wrote:
 we tried both, setting it as same and also seperate. but niether worked.

I've never used the IP300, but I do have an IP500 on our network. It has 3 
line buttons, each line can do 2 simultaneous calls. Each line button 
registers as its own SIP device (op-1, op-2, and op-3).

I wrote an AGI script to dial the IP500. It uses the * Manager to do 'show 
channels' to find the line button on the IP500 with the least number of 
simultaneous calls (e.g. which SIP device [SIP/op-1, SIP/op-2, or SIP/op-3]) 
then the AGI script just redirects the call to the next available line on the 
IP500 using AGI 'EXEC' to run the 'Dial' app.

If anybody is interested in the script, ill try to clean it up enough to post.

-josiah


 - Original Message -
 From: Josiah Bryan [EMAIL PROTECTED]
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 Sent: Tuesday, April 12, 2005 9:41 AM
 Subject: Re: [Asterisk-Users] multiple line usage on Polycom IP300

  On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
  can anyone help ??
  trying to get Polycom IP300 to utilize both lines, would like calls to
  roll
  to open line when incoming call arrives while user is on line 1. Looked
  everywhere and tried many things with no luck.
 
  Do you have your lines register sepratly? E.g. is there a seperate entry
  in
  sip.conf for each line or do they both register as the same sip device?
 
 
 
  --
  Josiah Bryan
  IT Coordinator
  Productive Concepts, Inc.
  [EMAIL PROTECTED]
  (765) 964-6009, ext. 224
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Re: [Asterisk-Users] multiple line usage on Polycom IP300

2005-04-12 Thread Eric Wieling
You cannot disable call waiting on the polycoms.  Therefore you need 
to use SetGroup and CheckGroup to keep Asterisk from sending more than 
one call to the same SIP peer at the same time.  The polycom will 
ALWAYS accept a second call on a line that's in use.

Wiley Siler wrote:
If you have two lines registered to one phone then you need to do the
following...
This assumes extensions 1001 and 1002 are your line appearances...
exten = 1001,1,Dial(1001,20,trf) ;we are dialing line 1
-- After 20 seconds it will timeout and go to the next line
exten = 1001,2,Dial(1002,20,trf) ;just told it to dial line 1002
exten = 1001,3,Do your voice Mail Here
exten = 1001,4,Hangup
You could alternately just use a GoTo after the 1st dial attempt times
out and send the call to 1002
If you are talking about getting a second call while on line 1, then you
just need to enable call waiting on the Asterisk box.
The phone should automatically show a second incoming call and allow you
to place call 1 on hold.
W
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Josiah
Bryan
Sent: Tuesday, April 12, 2005 7:42 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] multiple line usage on Polycom IP300
On Tuesday 12 April 2005 10:18 am, MobilPete wrote:
can anyone help ??
trying to get Polycom IP300 to utilize both lines, would like calls to

roll to open line when incoming call arrives while user is on line 1. 
Looked everywhere and tried many things with no luck.

Do you have your lines register sepratly? E.g. is there a seperate entry
in sip.conf for each line or do they both register as the same sip
device?


--
Always do right. This will gratify some people and astonish the rest.
Mark Twain
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