Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-10 Thread Mitul Limbani
Hey Danni,

Having whale client means you ought to ask for paid consulting in first
place.

People over here have already told you that Analog phones are not capable
of doing paging.

Also so far you haven't indicated what model n which asterisk system your
client has. These are the most crucial elements to get desired answers. Do
some of these work before asking for help here (we all term these as
homework ) or have a paid consultant who would do the needful.

Hope this should set the tone right.

Mitul
On 08-Oct-2014 10:48 PM, Dania Asi da...@futuretrendsest.com wrote:

 Dear Mr. Adam,



 Thank you for you kind words and for judging me.



 I am a system integrator and I have a whale clients in UAE , I will not
 proceed further in dealing with Asterisk because of the lack of support and
 because of the rude emails.



 I have no idea what is wrong with you people. And I hope you get well soon
 from whatever is happening to you.





 *Best Wishes,*



 *Dania Abu Asi*

 Sales Executive Engineer

 [image: Description: cid:image002.png@01CE734B.028FC100]

 *Future Trends Establishment*

 Abu Dhabi - U.A.E.

 Mob : +971 50 4948363

 Off : +971 2 6730666

 Fax : +971 2 6734888



 *From:* Adam Goldberg [mailto:a...@agp-llc.com]
 *Sent:* Tuesday, October 7, 2014 8:51 PM
 *To:* Dania Asi
 *Subject:* FW: [asterisk-users] Asterisk Phone ( Telecom feature )



 I suggest that your question amounts to please do my homework for me.
 This may be understandable given that you are a recent grad and probably
 don't have much experience in business communication and/or Asterisk
 complexities.



 You cannot expect a mailing list to rush to answer vague, unanswerable
 questions -- nor emails that don't show that you've tried to answer the
 question first.



 Consider, if I asked:



 I don't understand how to set up Asterisk.  Can someone
 tell me how to do that?

 vs.



 I have a Dell R210-II with 32g of memory and two gigabit ethernet
 interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and have
 an assortment of Polycom and Snom IP phones.  I've configured paging as
 described in http://wiki.snom.com/Interoperability/PBX/Asterisk and
 http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is working
 for the Snom phones but not the Polycom phones.  Can someone point me at
 what it's going to take to make the Polycom phones work?



 I’d expect to get attempts at an answer to the second one, but would
 expect snide and rude comments (at best) to the first one.



 Adam Goldberg

 AGP, LLC

 +1-202-507-9900



 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [
 mailto:asterisk-users-boun...@lists.digium.com
 asterisk-users-boun...@lists.digium.com] On Behalf Of Don Kelly
 Sent: Tuesday, October 07, 2014 9:38 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )



 JG confirmed that it is possible, but it has not been defined.



 Without knowing what kind of instruments you are using, a possible it

 would be for a party to dial a 4-digit extension number to talk to someone
 internally, completing a call without using the PRI trunks.



   --Don



 -Original Message-

 From: asterisk-users-boun...@lists.digium.com

 [mailto:asterisk-users-boun...@lists.digium.com
 asterisk-users-boun...@lists.digium.com] On Behalf Of Dania Asi

 Sent: Tuesday, October 07, 2014 3:41 AM

 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

 Cc: 'Irene Galera'; 'Maysara Orabi'; moham...@futuretrendsest.com

 Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )



 Dear Mr. Mitual,



 Kindly check the attached mail where Mr. JG confirmed to me that is
 possible and I already informed my client of that.





 Dear Mr. Steve,



 I am not expecting a mailing list to do any work for me. All I was asking
 is for you to guide me because this is the first time we deal with Asterisk
 phones.





 Best Wishes,



 Dania Abu Asi

 Sales Executive Engineer



 Future Trends Establishment

 Abu Dhabi - U.A.E.

 Mob : +971 50 4948363

 Off : +971 2 6730666

 Fax : +971 2 6734888



 -Original Message-

 From: asterisk-users-boun...@lists.digium.com

 [mailto:asterisk-users-boun...@lists.digium.com
 asterisk-users-boun...@lists.digium.com] On Behalf Of Steven Howes

 Sent: Tuesday, October 7, 2014 12:34 PM

 To: Asterisk Users Mailing List - Non-Commercial Discussion

 Cc: Irene Galera; Maysara Orabi; moham...@futuretrendsest.com

 Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )



 On 7 Oct 2014, at 09:24, Dania Asi da...@futuretrendsest.com wrote:

  Kindly note that I asked about the capability of the phones and now I

  am asking about the way I can do it to my client's phones, because he

  is asking for a demonstration.



 Yet you've not even told us the phones in use. You can't just expect a
 mailing list to do your work for you. You need

Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-10 Thread Steve Edwards

Please don't top-post.


On 08-Oct-2014 10:48 PM, Dania Asi da...@futuretrendsest.com wrote:


I am a system integrator and I have a whale clients in UAE , I will not 
proceed further in dealing with Asterisk because of the lack of support 
and because of the rude emails.


On Thu, 9 Oct 2014, Mitul Limbani wrote:


Hey Danni,

Having whale client means you ought to ask for paid consulting in first 
place.


After a couple of off-list exchanges, I suspect (no facts) the situation 
is this:


She was sold an Asterisk system for one of her clients from an 
unscrupulous vendor. When she asked the vendor for support, she was told 
'we' (the mailing list) ARE her support.


Thus, it was not entirely unreasonable for her to assume that the support 
she had paid for would be familiar with her configuration and would be 
eager to provide service since As vendors you are supposed to be 
interested to expand your business area and as I told you we have a huge 
database of clients that need such products... (Actual quote.)


I chalk up the 'rude and non-professional' accusations as 'unmet 
expectations' and 'cultural differences.'


Again, no facts in evidence, just my interpretation from the off-list 
exchanges. My apologies in advance if I've misinterpreted the situation.


I've copied the parties to the off-list exchanges in case they would care 
to clarify my assumptions.


--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
  http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-08 Thread Dania Asi
Dear Mr. Adam,

 

Thank you for you kind words and for judging me.

 

I am a system integrator and I have a whale clients in UAE , I will not
proceed further in dealing with Asterisk because of the lack of support and
because of the rude emails. 

 

I have no idea what is wrong with you people. And I hope you get well soon
from whatever is happening to you.

 

 

Best Wishes,

 

Dania Abu Asi

Sales Executive Engineer



Future Trends Establishment

Abu Dhabi - U.A.E.

Mob : +971 50 4948363

Off : +971 2 6730666

Fax : +971 2 6734888

 

From: Adam Goldberg [mailto:a...@agp-llc.com] 
Sent: Tuesday, October 7, 2014 8:51 PM
To: Dania Asi
Subject: FW: [asterisk-users] Asterisk Phone ( Telecom feature )

 

I suggest that your question amounts to please do my homework for me.
This may be understandable given that you are a recent grad and probably
don't have much experience in business communication and/or Asterisk
complexities.

 

You cannot expect a mailing list to rush to answer vague, unanswerable
questions -- nor emails that don't show that you've tried to answer the
question first.  

 

Consider, if I asked: 

 

I don't understand how to set up Asterisk.  Can someone
tell me how to do that? 

vs. 

 

I have a Dell R210-II with 32g of memory and two gigabit ethernet
interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and have
an assortment of Polycom and Snom IP phones.  I've configured paging as
described in http://wiki.snom.com/Interoperability/PBX/Asterisk and
http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is working for
the Snom phones but not the Polycom phones.  Can someone point me at what
it's going to take to make the Polycom phones work?

 

I'd expect to get attempts at an answer to the second one, but would expect
snide and rude comments (at best) to the first one.

 

Adam Goldberg

AGP, LLC

+1-202-507-9900

 

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Don Kelly
Sent: Tuesday, October 07, 2014 9:38 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

JG confirmed that it is possible, but it has not been defined.

 

Without knowing what kind of instruments you are using, a possible it

would be for a party to dial a 4-digit extension number to talk to someone
internally, completing a call without using the PRI trunks.

 

  --Don

 

-Original Message-

From:  mailto:asterisk-users-boun...@lists.digium.com
asterisk-users-boun...@lists.digium.com

[ mailto:asterisk-users-boun...@lists.digium.com
mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Dania Asi

Sent: Tuesday, October 07, 2014 3:41 AM

To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

Cc: 'Irene Galera'; 'Maysara Orabi';  mailto:moham...@futuretrendsest.com
moham...@futuretrendsest.com

Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

Dear Mr. Mitual,

 

Kindly check the attached mail where Mr. JG confirmed to me that is possible
and I already informed my client of that.

 

 

Dear Mr. Steve,

 

I am not expecting a mailing list to do any work for me. All I was asking is
for you to guide me because this is the first time we deal with Asterisk
phones.

 

 

Best Wishes,

 

Dania Abu Asi

Sales Executive Engineer

 

Future Trends Establishment

Abu Dhabi - U.A.E.

Mob : +971 50 4948363

Off : +971 2 6730666

Fax : +971 2 6734888

 

-Original Message-

From:  mailto:asterisk-users-boun...@lists.digium.com
asterisk-users-boun...@lists.digium.com

[ mailto:asterisk-users-boun...@lists.digium.com
mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steven Howes

Sent: Tuesday, October 7, 2014 12:34 PM

To: Asterisk Users Mailing List - Non-Commercial Discussion

Cc: Irene Galera; Maysara Orabi;  mailto:moham...@futuretrendsest.com
moham...@futuretrendsest.com

Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

On 7 Oct 2014, at 09:24, Dania Asi  mailto:da...@futuretrendsest.com
da...@futuretrendsest.com wrote:

 Kindly note that I asked about the capability of the phones and now I 

 am asking about the way I can do it to my client's phones, because he 

 is asking for a demonstration.

 

Yet you've not even told us the phones in use. You can't just expect a
mailing list to do your work for you. You need to look at the handsets and
see what they support, and how they support it. You don't even say if the
handsets are SIP or not, the PSTN connectivity is pretty irrelevant.

 

 Sales Executive Engineer

 

That explains that one.

 

Steve

--

_

-- Bandwidth and Colocation Provided by  http://www.api-digital.com
http://www.api-digital.com -- New to Asterisk? Join us for a live
introductory webinar every Thurs:

http://www.asterisk.org

Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-08 Thread Ron Wheeler
This is free software supported by volunteers who are helping you 
because somewhere in the past someone helped them or perhaps they were 
just brought up properly.


No one really cares about how many clients you may have. No one here 
will make any money from that.


Have you read the free books on Asterisk?
Have you at least followed the installation instructions to some point 
where you are stuck.


I don't see where you have explained what you want to do with the PBX 
once you have it set up. There are a lot of different applications 
possible - Small office, enterprise with many branches, call center with 
thousands of incoming or outgoing calls, etc.


Have you looked at what phones you want to support - brand, features?

Have you selected a type of trunk that your telephone company offers? Do 
they have a document describing how to interface an Asterisk PBX to 
their trunks?


What were you expecting a total stranger to do for you when you asked 
your question?
If you want to hire a consultant to set up your first few clients and 
train you, than you should say so.
Free advice comes in many forms but there is a limit about how much free 
time each one of us has and you will get different people helping you 
depending on the question that you ask. We are not all experts at 
everything. Most of us are people like you or end-users who are 
supporting their own company's phone system.


Ron


On 08/10/2014 12:34 AM, Dania Asi wrote:


Dear Mr. Adam,

Thank you for you kind words and for judging me.

I am a system integrator and I have a whale clients in UAE , I will 
not proceed further in dealing with Asterisk because of the lack of 
support and because of the rude emails.


I have no idea what is wrong with you people. And I hope you get well 
soon from whatever is happening to you.


*Best Wishes,*

**

*Dania Abu Asi*

Sales Executive Engineer


*Future Trends Establishment***

Abu Dhabi - U.A.E.

Mob : +971 50 4948363

Off : +971 2 6730666

Fax : +971 2 6734888

*From:* Adam Goldberg [mailto:a...@agp-llc.com]
*Sent:* Tuesday, October 7, 2014 8:51 PM
*To:* Dania Asi
*Subject:* FW: [asterisk-users] Asterisk Phone ( Telecom feature )



I suggest that your question amounts to please do my homework for 
me.  This may be understandable given that you are a recent grad and 
probably don't have much experience in business communication and/or 
Asterisk complexities.


You cannot expect a mailing list to rush to answer vague, unanswerable 
questions -- nor emails that don't show that you've tried to answer 
the question first.


Consider, if I asked:

I don't understand how to set up Asterisk.  Can 
someone tell me how to do that?


vs.

I have a Dell R210-II with 32g of memory and two gigabit ethernet 
interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and 
have an assortment of Polycom and Snom IP phones. I've configured 
paging as described in 
http://wiki.snom.com/Interoperability/PBX/Asterisk and 
http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is 
working for the Snom phones but not the Polycom phones.  Can someone 
point me at what it's going to take to make the Polycom phones work?


I'd expect to get attempts at an answer to the second one, but would 
expect snide and rude comments (at best) to the first one.


Adam Goldberg

AGP, LLC

+1-202-507-9900

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
mailto:asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Don Kelly

Sent: Tuesday, October 07, 2014 9:38 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

JG confirmed that it is possible, but it has not been defined.

Without knowing what kind of instruments you are using, a possible it

would be for a party to dial a 4-digit extension number to talk to 
someone internally, completing a call without using the PRI trunks.


  --Don

-Original Message-

From: asterisk-users-boun...@lists.digium.com 
mailto:asterisk-users-boun...@lists.digium.com


[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Dania Asi

Sent: Tuesday, October 07, 2014 3:41 AM

To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

Cc: 'Irene Galera'; 'Maysara Orabi'; moham...@futuretrendsest.com 
mailto:moham...@futuretrendsest.com


Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

Dear Mr. Mitual,

Kindly check the attached mail where Mr. JG confirmed to me that is 
possible and I already informed my client of that.


Dear Mr. Steve,

I am not expecting a mailing list to do any work for me. All I was 
asking is for you to guide me because this is the first time we deal 
with Asterisk phones.


Best Wishes,

Dania Abu Asi

Sales Executive Engineer

Future Trends Establishment

Abu Dhabi - U.A.E.

Mob : +971 50 4948363

Off : +971 2 6730666

Fax : +971 2 6734888

-Original Message

Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-08 Thread Don Kelly
Although you may have found them rude and unhelpful, I think most of the
responses had a common theme-we need more information about what you have
and what you want to do before we can help at all.

 

  --Don

 

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ron Wheeler
Sent: Wednesday, October 08, 2014 1:40 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

This is free software supported by volunteers who are helping you because
somewhere in the past someone helped them or perhaps they were just brought
up properly.

No one really cares about how many clients you may have. No one here will
make any money from that.

Have you read the free books on Asterisk?
Have you at least followed the installation instructions to some point where
you are stuck.

I don't see where you have explained what you want to do with the PBX once
you have it set up. There are a lot of different applications possible -
Small office, enterprise with many branches, call center with thousands of
incoming or outgoing calls, etc.

Have you looked at what phones you want to support - brand, features?

Have you selected a type of trunk that your telephone company offers? Do
they have a document describing how to interface an Asterisk PBX to their
trunks?

What were you expecting a total stranger to do for you when you asked your
question?
If you want to hire a consultant to set up your first few clients and train
you, than you should say so.
Free advice comes in many forms but there is a limit about how much free
time each one of us has and you will get different people helping you
depending on the question that you ask. We are not all experts at
everything. Most of us are people like you or end-users who are supporting
their own company's phone system.

Ron


On 08/10/2014 12:34 AM, Dania Asi wrote:

Dear Mr. Adam,

 

Thank you for you kind words and for judging me.

 

I am a system integrator and I have a whale clients in UAE , I will not
proceed further in dealing with Asterisk because of the lack of support and
because of the rude emails. 

 

I have no idea what is wrong with you people. And I hope you get well soon
from whatever is happening to you.

 

 

Best Wishes,

 

Dania Abu Asi

Sales Executive Engineer





Future Trends Establishment

Abu Dhabi - U.A.E.

Mob : +971 50 4948363

Off : +971 2 6730666

Fax : +971 2 6734888

 

From: Adam Goldberg [mailto:a...@agp-llc.com] 
Sent: Tuesday, October 7, 2014 8:51 PM
To: Dania Asi
Subject: FW: [asterisk-users] Asterisk Phone ( Telecom feature )

 





I suggest that your question amounts to please do my homework for me.
This may be understandable given that you are a recent grad and probably
don't have much experience in business communication and/or Asterisk
complexities. 

 

You cannot expect a mailing list to rush to answer vague, unanswerable
questions -- nor emails that don't show that you've tried to answer the
question first.  

 

Consider, if I asked: 

 

I don't understand how to set up Asterisk.  Can someone
tell me how to do that? 

vs. 

 

I have a Dell R210-II with 32g of memory and two gigabit ethernet
interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and have
an assortment of Polycom and Snom IP phones.  I've configured paging as
described in http://wiki.snom.com/Interoperability/PBX/Asterisk and
http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is working for
the Snom phones but not the Polycom phones.  Can someone point me at what
it's going to take to make the Polycom phones work?

 

I'd expect to get attempts at an answer to the second one, but would expect
snide and rude comments (at best) to the first one.

 

Adam Goldberg

AGP, LLC

+1-202-507-9900

 

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Don Kelly
Sent: Tuesday, October 07, 2014 9:38 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

JG confirmed that it is possible, but it has not been defined.

 

Without knowing what kind of instruments you are using, a possible it

would be for a party to dial a 4-digit extension number to talk to someone
internally, completing a call without using the PRI trunks.

 

  --Don

 

-Original Message-

From:  mailto:asterisk-users-boun...@lists.digium.com
asterisk-users-boun...@lists.digium.com

[ mailto:asterisk-users-boun...@lists.digium.com
mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Dania Asi

Sent: Tuesday, October 07, 2014 3:41 AM

To: 'Asterisk Users Mailing List - Non-Commercial Discussion'

Cc: 'Irene Galera'; 'Maysara Orabi';  mailto:moham...@futuretrendsest.com
moham...@futuretrendsest.com

Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 

Dear Mr. Mitual,

 

Kindly

Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-08 Thread Steve Edwards

On Wed, 8 Oct 2014, Dania Asi wrote:


Dear Mr. Adam,

Thank you for you kind words and for judging me.

I am a system integrator and I have a whale clients in UAE , I will not 
proceed further in dealing with Asterisk because of the lack of support 
and because of the rude emails.


I have no idea what is wrong with you people. And I hope you get well 
soon from whatever is happening to you.


You are misjudging this community.

It is staffed by volunteers. Their range of experience and knowledge range 
from rank novices to experts that you couldn't afford to hire. They do it 
out of the kindness of their hearts and because they have been helped in 
the past.


I've been on this list for about 10 years and continue to be amazed at the 
knowledge and ingenuity exchanged for 'free.'


People are more likely to help if you include sufficient information and 
demonstrate that you have at least tried to resolve your issue. Nobody is 
interested in doing your work (be it homework or work-work) for you.


Be thankful there are no 'Carl J. Lydick's on this list. He was a 
brilliant VMS programmer back in the day. If you asked an intelligent 
question, you would get an amazing answer. If you asked a stupid question 
or indicated you had not invested any effort, you might receive an 
obfuscated command that would erase your disks if you were to ignorantly 
'cut-n-paste' the command.


Asterisk is a fantastic product. It is like a Lego or Erector set. You 
have all the bits. It is up to you to fulfill the vision in your head.


If you are looking for paid support or a canned solution, it is available. 
You just looked in the wrong place.


Maybe it's just a 'cultural misunderstanding.'

--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
  http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread jg

You asked this question before and there was an already answer on September 28.

jg

--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
  http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Dania Asi
Dear JG,

Thank you for following up with me.

Kindly note that I asked about the capability of the phones and now I am
asking about the way I can do it to my client's phones, because he is asking
for a demonstration.



Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jg
Sent: Tuesday, October 7, 2014 12:21 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

You asked this question before and there was an already answer on September
28.

jg

--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to
Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Mitul Limbani
It can't be done in analog phones.
On 07-Oct-2014 1:54 PM, Dania Asi da...@futuretrendsest.com wrote:

 Dear JG,

 Thank you for following up with me.

 Kindly note that I asked about the capability of the phones and now I am
 asking about the way I can do it to my client's phones, because he is
 asking
 for a demonstration.



 Best Wishes,

 Dania Abu Asi
 Sales Executive Engineer

 Future Trends Establishment
 Abu Dhabi - U.A.E.
 Mob : +971 50 4948363
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 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jg
 Sent: Tuesday, October 7, 2014 12:21 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

 You asked this question before and there was an already answer on September
 28.

 jg

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Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Steven Howes
On 7 Oct 2014, at 09:24, Dania Asi da...@futuretrendsest.com wrote:
 Kindly note that I asked about the capability of the phones and now I am
 asking about the way I can do it to my client's phones, because he is asking
 for a demonstration.

Yet you’ve not even told us the phones in use. You can’t just expect a mailing 
list to do your work for you. You need to look at the handsets and see what 
they support, and how they support it. You don’t even say if the handsets are 
SIP or not, the PSTN connectivity is pretty irrelevant.

 Sales Executive Engineer

That explains that one.

Steve
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Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread jg
Then this may be the wrong forum. Intercom is also a bit vague---there are a couple of different 
options. Have a look at: http://www.voip-info.org/wiki/view/Asterisk+Paging+and+Intercom


You might just have to set the auto-answer feature of a phone, but this would 
be phone specific.

jg

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Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Dania Asi
Dear Mr. Mitual,

Kindly check the attached mail where Mr. JG confirmed to me that is possible
and I already informed my client of that.


Dear Mr. Steve,

I am not expecting a mailing list to do any work for me. All I was asking is
for you to guide me because this is the first time we deal with Asterisk
phones.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steven Howes
Sent: Tuesday, October 7, 2014 12:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: Irene Galera; Maysara Orabi; moham...@futuretrendsest.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

On 7 Oct 2014, at 09:24, Dania Asi da...@futuretrendsest.com wrote:
 Kindly note that I asked about the capability of the phones and now I 
 am asking about the way I can do it to my client's phones, because he 
 is asking for a demonstration.

Yet you've not even told us the phones in use. You can't just expect a
mailing list to do your work for you. You need to look at the handsets and
see what they support, and how they support it. You don't even say if the
handsets are SIP or not, the PSTN connectivity is pretty irrelevant.

 Sales Executive Engineer

That explains that one.

Steve
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---BeginMessage---
Of course, it is possible. Depending on what the desired behavior is, it might 
suffice to enable the auto-answer feature of an end point. You might also want 
to read about paging and intercom for different scenarios.

jg


Dear all,

 

My client has Asterisk based telephony system. He needs to add the intercom 
feature in his telephones. He has 300 concurrent users with two PRI Channels. I 
want to check if there is a possibility to have the requested scenario by 
adding this feature to his current telephone system

 



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   http://lists.digium.com/mailman/listinfo/asterisk-users---End Message---
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Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Don Kelly
JG confirmed that it is possible, but it has not been defined.

Without knowing what kind of instruments you are using, a possible it
would be for a party to dial a 4-digit extension number to talk to someone
internally, completing a call without using the PRI trunks.

  --Don

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Dania Asi
Sent: Tuesday, October 07, 2014 3:41 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Cc: 'Irene Galera'; 'Maysara Orabi'; moham...@futuretrendsest.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

Dear Mr. Mitual,

Kindly check the attached mail where Mr. JG confirmed to me that is possible
and I already informed my client of that.


Dear Mr. Steve,

I am not expecting a mailing list to do any work for me. All I was asking is
for you to guide me because this is the first time we deal with Asterisk
phones.


Best Wishes,

Dania Abu Asi
Sales Executive Engineer

Future Trends Establishment
Abu Dhabi - U.A.E.
Mob : +971 50 4948363
Off : +971 2 6730666
Fax : +971 2 6734888

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steven Howes
Sent: Tuesday, October 7, 2014 12:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: Irene Galera; Maysara Orabi; moham...@futuretrendsest.com
Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )

On 7 Oct 2014, at 09:24, Dania Asi da...@futuretrendsest.com wrote:
 Kindly note that I asked about the capability of the phones and now I 
 am asking about the way I can do it to my client's phones, because he 
 is asking for a demonstration.

Yet you've not even told us the phones in use. You can't just expect a
mailing list to do your work for you. You need to look at the handsets and
see what they support, and how they support it. You don't even say if the
handsets are SIP or not, the PSTN connectivity is pretty irrelevant.

 Sales Executive Engineer

That explains that one.

Steve
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   http://lists.digium.com/mailman/listinfo/asterisk-users


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Re: [asterisk-users] Asterisk Phone ( Telecom feature )

2014-10-07 Thread Hans Witvliet
On Tue, 2014-10-07 at 08:37 -0500, Don Kelly wrote:
 JG confirmed that it is possible, but it has not been defined.
 
 Without knowing what kind of instruments you are using, a possible it
 would be for a party to dial a 4-digit extension number to talk to someone
 internally, completing a call without using the PRI trunks.

Indeed, it is rather vague.
The intercom I came across the last couple of decades, were simple
analogue-phones, without a dial-pad, with only one button.
If you lift the receiver and press that single button, you'll ring the
other phone. And vice-versa.

That sounds do-able, for any kind of phone connected to Asterisk.
With a wildcard in the dialplan, you can create an truly any-key :-)

But the O.P. might expect something else

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