Re: [asterisk-users] Asterisk trying to call a queue with no members
On 07/06/2012 10:15 AM, Antonio Modesto wrote: Hi, I am trying to configure some static queues in asterisk, it's almost working, the problem is that asterisk is not verifying if the queue has logged members. For example, if I create queue called test, which has no members logged in, and try to place a call using Queue(test) I get into the queue, even if all phones are turned off, I tried to verify it with the QUEUE_MEMBER function, using the ready parameter, it shows me that all members are logged in. Here is my queues.conf: [general] persistentmembers = yes monitor-type = MixMonitor [default-queue](!) musicclass=default joinempty=yes This setting will cause Queue() to allow callers to join the queue even if the queue has no members. Since you are saying you don't want that, you should turn it off. leavewhenempty=no strategy=random timeout=10 retry=3 timeoutpriority=conf autofill=yes announce-position = yes ringinuse=no [recepcao](default-queue) member = SIP/100 member = SIP/101 member = SIP/102 You have statically defined the members of this queue, there is no 'logging in' required. The Queue() app does not try to determine whether the devices you list as members are currently connected to Asterisk or not. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies Jabber: kflem...@digium.com | SIP: kpflem...@digium.com | Skype: kpfleming 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk trying to call a queue with no members
On Fri, 2012-07-06 at 11:09 -0500, Kevin P. Fleming wrote: On 07/06/2012 10:15 AM, Antonio Modesto wrote: Hi, I am trying to configure some static queues in asterisk, it's almost working, the problem is that asterisk is not verifying if the queue has logged members. For example, if I create queue called test, which has no members logged in, and try to place a call using Queue(test) I get into the queue, even if all phones are turned off, I tried to verify it with the QUEUE_MEMBER function, using the ready parameter, it shows me that all members are logged in. Here is my queues.conf: [general] persistentmembers = yes monitor-type = MixMonitor [default-queue](!) musicclass=default joinempty=yes This setting will cause Queue() to allow callers to join the queue even if the queue has no members. Since you are saying you don't want that, you should turn it off. I've set the two options to 'strict', it is working now. One more question, I selected the random strategy, but sometimes asterisk randomly selects a member that is on a call, then it starts to announce an incoming call to this member, and there are other members available. leavewhenempty=no strategy=random timeout=10 retry=3 timeoutpriority=conf autofill=yes announce-position = yes ringinuse=no [recepcao](default-queue) member = SIP/100 member = SIP/101 member = SIP/102 You have statically defined the members of this queue, there is no 'logging in' required. The Queue() app does not try to determine whether the devices you list as members are currently connected to Asterisk or not. I don't want the users to manually login in the queue, I want they join the queue when they turn on their phone. I thought that this was the right way of doing it, how can I do it? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk trying to call a queue with no members
On 07/06/2012 12:36 PM, Antonio Modesto wrote: I don't want the users to manually login in the queue, I want they join the queue when they turn on their phone. I thought that this was the right way of doing it, how can I do it? That's a reasonable way to do it if you like, although it's pretty uncommon for users to have 'turn on' their phones. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies Jabber: kflem...@digium.com | SIP: kpflem...@digium.com | Skype: kpfleming 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk trying to call a queue with no members
He's probably using softphones -Original Message- From: Kevin P. Fleming kpflem...@digium.com Sender: asterisk-users-boun...@lists.digium.com Date: Fri, 06 Jul 2012 13:32:20 To: asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Asterisk trying to call a queue with no members On 07/06/2012 12:36 PM, Antonio Modesto wrote: I don't want the users to manually login in the queue, I want they join the queue when they turn on their phone. I thought that this was the right way of doing it, how can I do it? That's a reasonable way to do it if you like, although it's pretty uncommon for users to have 'turn on' their phones. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies Jabber: kflem...@digium.com | SIP: kpflem...@digium.com | Skype: kpfleming 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk trying to call a queue with no members
On Fri, 2012-07-06 at 13:32 -0500, Kevin P. Fleming wrote: On 07/06/2012 12:36 PM, Antonio Modesto wrote: I don't want the users to manually login in the queue, I want they join the queue when they turn on their phone. I thought that this was the right way of doing it, how can I do it? That's a reasonable way to do it if you like, although it's pretty uncommon for users to have 'turn on' their phones. Yes, it's not very common, but is interesting when the phone is with a problem that prevents it from registering in the pbx. (What already happened with me.) -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
