Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Jaap Winius
Quoting Drew Gibson [EMAIL PROTECTED]:

 We made this function reliable by including the word quickly in our
 instructions for pressing the keycode to start the recording. ...

Indeed, but somehow I don't think my users will be satisfied with that.

 Although a private confirmation beep to the initiator of the recording
 would be handy, this is the way things have to be in order to use the
 features.conf codes and still allow the use of * and # when calling
 outside IVR and voicemail systems. eg. Enter your password followed by
 the pound key...

Understandable. A confirmation beep would therefore be an acceptable  
solution, not to mention a significant improvement for automon. Is  
there an easy way to achieve this with Asterisk v1.4.14, or will it  
perhaps appear in a future version?

Thanks,

Jaap

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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Doug Lytle
Jaap Winius wrote:
 only works if I press the two keys in quick succession; if I'm not  
 fast enough, all I see is lots of the following console output:

   

featuredigittimeout = 500  ; Max time (ms) between digits for
   ; feature activation  (default is 500 ms)


 In other words, unless I'm also monitoring the console, I can never be  
 sure that Asterisk has actually started or stopped recording a call  
   

courtesytone = local/stutter; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is 
Activated/Deactivated.   


Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.



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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Drew Gibson
Jaap Winius wrote:
 Hi list,

 Can someone please explain how to get one touch recording (automon) to  
 work reliably? I'm using Asterisk 1.4.14 on a Debian etch system. My  
   

We made this function reliable by including the word quickly in our 
instructions for pressing the keycode to start the recording. (Asterisk 
1.2.24 on Debian Etch)

Although a private confirmation beep to the initiator of the recording 
would be handy, this is the way things have to be in order to use the 
features.conf codes and still allow the use of * and # when calling 
outside IVR and voicemail systems. eg. Enter your password followed by 
the pound key...

regards,

Drew

-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Jaap Winius
Quoting Doug Lytle [EMAIL PROTECTED]:

 featuredigittimeout = 500  ; Max time (ms) between digits for
; feature activation  (default is 500 ms)

 courtesytone = local/stutter   ; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is
; Activated/Deactivated.

Excellent! I set the latter to courtesytone = beep and now I've got  
something that's pretty close to ideal. The only way I think this  
could be improved is if there were different sounds for activation and  
deactivation. However, this is definitely good enough for now.

Thanks, Doug!

Cheers,

Jaap

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