Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Danny Nicholas
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Thursday, October 21, 2010 7:32 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

We have an employee who works from home.  We sent her a SIP phone to work as
an extension off our Asterisk 1.6 system, but her DSL service is so bad she
was dropping calls all the time.  It's not just a tuning or QoS issue.  Her
service is simply unreliable.

She had a POTS line installed and I have the dialplan set up so that when
her extension is dialed, it calls out over our SIP provider to her 10-digit
POTS number.  If she is on the phone and her line is busy, I want Asterisk
to place the caller into her Asterisk voicemail rather than hearing a busy
signal.

The way I have this working currently is by using Followme without a
preceding Dial command.  Seems that the Followme app handles the busy
properly.  The problem is that every call she receives is announced and
requires her to press 1 to accept or 2 to reject.  I suppose I could modify
the Followme code, but I'd rather not.

Any ideas are appreciated.  Thanks.

I know how this works with DAHDI/POTS; don't know what it will do dialing
over SIP
Exten = 1234,1,Dial(DAHDI/1/w5551212,20,KkTt)
Exten = 1234,n,voicemail(1...@default)
Exten = 1234,n,hangup
Exten = 1234-BUSY,1,voicemail(1...@default)
Exten = 1234-CONGESTION,1,voicemail(1...@default)

When I dial 1234, the other side has 20 seconds (about 4 rings) to pick up.
If no pickup, voicemail is called.  Lines 4 and 5 might (or might not) be
redundant


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Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Adam Robins
Didn't work.  It correctly times out after 20 seconds and continues to 
voicemail, but the caller still hears the remote busy signal during those 20 
seconds.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, October 21, 2010 9:41 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Adam Robins
Sent: Thursday, October 21, 2010 7:32 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

We have an employee who works from home.  We sent her a SIP phone to work as an 
extension off our Asterisk 1.6 system, but her DSL service is so bad she was 
dropping calls all the time.  It's not just a tuning or QoS issue.  Her service 
is simply unreliable.

She had a POTS line installed and I have the dialplan set up so that when her 
extension is dialed, it calls out over our SIP provider to her 10-digit POTS 
number.  If she is on the phone and her line is busy, I want Asterisk to place 
the caller into her Asterisk voicemail rather than hearing a busy signal.

The way I have this working currently is by using Followme without a preceding 
Dial command.  Seems that the Followme app handles the busy properly.  The 
problem is that every call she receives is announced and requires her to press 
1 to accept or 2 to reject.  I suppose I could modify the Followme code, but 
I'd rather not.

Any ideas are appreciated.  Thanks.

I know how this works with DAHDI/POTS; don't know what it will do dialing over 
SIP Exten = 1234,1,Dial(DAHDI/1/w5551212,20,KkTt)
Exten = 1234,n,voicemail(1...@default)
Exten = 1234,n,hangup
Exten = 1234-BUSY,1,voicemail(1...@default)
Exten = 1234-CONGESTION,1,voicemail(1...@default)

When I dial 1234, the other side has 20 seconds (about 4 rings) to pick up.
If no pickup, voicemail is called.  Lines 4 and 5 might (or might not) be 
redundant


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Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

2010-10-21 Thread Adam Robins
This did the trick!  Masks the busy signal.  Thanks.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, October 21, 2010 1:22 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Busy detection in dialplan - Asterisk 1.6

Try changing KkTt to rKkTt.  This should generate a phony ring until the call 
is picked up or stops.


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The information contained in this transmission may contain privileged and 
confidential information. It is intended only for the use of the person(s) 
named above. If you are not the intended recipient, you are hereby notified 
that any review, dissemination, distribution or duplication of this 
communication is strictly prohibited. If you are not the intended recipient, 
please contact the sender by reply email and destroy all copies of the original 
message.

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