That is very creative way to get to where I want to be ... I would not have
thought of that angle ... I will give this a try ... Thanks ...
G.Hendershot
-Original Message-
From: Tim St. Pierre [mailto:[EMAIL PROTECTED]
Sent: Friday, September 01, 2006 10:43 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [asterisk-users] Can QUEUE member be assigned from a GlobalVar
set in EXTENSIONS.CONF?
Here's an idea.
Set up static queues that go to named extensions using the Local channel, at
a specified context.
In this context, specify your mappings using the global variables
Ie.
; Queue
member = Local/[EMAIL PROTECTED]
;Extensions.conf
[globals]
TECHSUPPORT=SIP/5101
SALES=SIP/5102
[support-people]
exten = techsupport,1,Dial(${TECHSUPPORT}|20t)
exten = techsupport,2,Voicemail(${TECHSUPPORT}|su)
exten = sales,1,Dial(${SALES}|20t)
exten = sales,2,Voicemail(${SALES}|su)
This sets all the variables within extensions.conf, and uses the local
channel to translate the placeholders.
I haven't tried it, but it should work in theory.
On September 1, 2006 17:52, Gary G. Hendershot wrote:
what I would like to do is set some global variables in
EXTENSIONS.CONF then read the contents of these to use as members of
a QUEUE in QUEUES.CONF ...
example: (from [global] section of extensions.conf)
TECH-SUPPORT=SIP/5000; set value of TECH-SUPORT to be SIP/5000
example: (from [tech-support] queues.conf]
member = ${TECH-SUPPORT}
my intent here is have a central location where I can easily
assign/change members of the queue.
Should this work ??? I have tried it and it dont seem too but then I
have done something stupid in my syntax. I have confrmed that the
${TECH-SUPPORT} variable is assigned properly, is available and works
as expected within EXTENSIONS.CONF, but it seems it cant be used in
QUEUE.CONF.
The agents scenario will not work for my application as it is a small
5 person shop where everyone wears 5 hats. There really are no
dedicated agents and my users would object to having to logon/logoff and
so on.
I can of course hard wire the QUEUES.CONF with the values, have
tried this and it works fine! I was just looking for lazy way to
manage it. Any ideas on this would be appreciated.
Regards
G.Hendershot
--
Tim St. Pierre
IP telephony specialist
sip://[EMAIL PROTECTED]
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
[EMAIL PROTECTED]
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