Re: [asterisk-users] Phones won't stop ringing

2010-03-12 Thread Phil Reynolds
Quoting "Jason Aarons (US)" :

> I'm experiencing runaway ringing too, can we make this a class action
> against someone?

Strangely enough, I have experienced this on what is a small domestic  
system - when a call is answered, sometimes other SIP phones  
(softphones only tried so far) keep ringing when the call is answered  
on a Zap or IAX phone - I think I have also had it happen when the  
answering phone was a SIP phone.

It happens just occasionally, but can be a bit of a nuisance.

Zap phones have never rung on and I can't remember it happening with  
an IAX phone.

-- 
Phil Reynolds
mail: phil-aster...@tinsleyviaduct.com
Web: http://www.tinsleyviaduct.com/phil/
Waltham 66, Emley Moor 69, Droitwich 79, Windows 95



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Re: [asterisk-users] Phones won't stop ringing

2010-03-11 Thread Tzafrir Cohen
On Wed, Mar 10, 2010 at 09:27:46PM -0600, Chris Owen wrote:
> On Mar 10, 2010, at 9:05 PM, Warren Selby wrote:
> 
> > On Wed, Mar 10, 2010 at 8:27 PM, Chris Owen  wrote:
> > 
> > This normally works fine but occasionally when someone picks up the call 
> > other phones don't seem to realize the call has been answered and will 
> > continue to ring.   On at least once occasion I saw a call that went to 
> > voicemail and all the phones continued to ring.   When this happens the 
> > phones will continue to ring forever.   The only way to stop them from 
> > ringing is to pickup the handset at which time they realize there is no 
> > call and reset.
> > 
> > What kind of phones?
> 
> All Aastra 6755i

I don't have any useful insight here. Thus the obvious thing to sugget
is that you try to provide a SIP-level trace of such an event (sip debug
peer PHONE_NAME)

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http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir

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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread cb
On Mar 10, 2010, at 10:27 PM, Chris Owen wrote:

>> This normally works fine but occasionally when someone picks up the  
>> call other phones don't seem to realize the call has been answered  
>> and will continue to ring.   On at least once occasion I saw a call  
>> that went to voicemail and all the phones continued to ring.   When  
>> this happens the phones will continue to ring forever.   The only  
>> way to stop them from ringing is to pickup the handset at which  
>> time they realize there is no call and reset.
>>
>> What kind of phones?
>
> All Aastra 6755i


I've been seeing this lately on Cisco 7940, seems to happen on two of  
the three at a location I deal with. They worked fine for years and  
then all of a sudden this just started happening. Rebooting the phone  
will cure it for a period of time, but it always comes back, and  
always to the same two phones (although not always at the same time).  
I don't think anything changed when it started happening, but I can't  
say for sure.

It may also happen on a Polycom at that location as well, reports on  
that one have been sketchy, so I can't be sure it really is versus  
they are hearing a 2nd call ringing and just think the phone is stuck  
ringing. (I do know for a fact it happens with the Cisco and is not  
simply a 2nd call).

I had figured it was the old version of Asterisk I'm running and the  
fact that the server has had several power failures so who knows the  
health of the machine and install. But if it is happening to others,  
my assumption may be wrong.

-chris




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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread Jason Aarons (US)
I'm experiencing runaway ringing too, can we make this a class action
against someone?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
Brower
Sent: Wednesday, March 10, 2010 10:20 PM
To: Chris Owen
Cc: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Phones won't stop ringing

Chris-

Sounds like the Toyota bug has migrated to Asterisk... it's mutated into
runaway ringing :-)

-Jeff

Sorry for my attempt at levity; just couldn't help it plus I'm sure
Digium guys will know how to resolve.


> We're having an issue that isn't easily googleable so I thought I
might might try here.
>
> We have several customers who want all their extensions to ring on
incoming calls.   Frankly I think it is craziness
> to ring 11 extensions all at once but that is how they want it.
>
> We're doing this by creating an incoming route that goes to a hunt
list containing all the extensions.
>
> This normally works fine but occasionally when someone picks up the
call other phones don't seem to realize the call
> has been answered and will continue to ring.   On at least once
occasion I saw a call that went to voicemail and all
> the phones continued to ring.   When this happens the phones will
continue to ring forever.   The only way to stop
> them from ringing is to pickup the handset at which time they realize
there is no call and reset.
>
> I'm pretty sure the underlying cause of this problem is funkiness in
their network but it just seems to happen too
> easily and then once it stops it won't stop.Even if this is caused
by network issues is there anything I can do to
> mitigate the problem.   Just seems wrong that the phones would
continue to ring forever.
>
> Chris
>
>
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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread Chris Owen
On Mar 10, 2010, at 9:05 PM, Warren Selby wrote:

> On Wed, Mar 10, 2010 at 8:27 PM, Chris Owen  wrote:
> 
> This normally works fine but occasionally when someone picks up the call 
> other phones don't seem to realize the call has been answered and will 
> continue to ring.   On at least once occasion I saw a call that went to 
> voicemail and all the phones continued to ring.   When this happens the 
> phones will continue to ring forever.   The only way to stop them from 
> ringing is to pickup the handset at which time they realize there is no call 
> and reset.
> 
> What kind of phones?

All Aastra 6755i

Chris

-
Chris Owen - Garden City (620) 275-1900 -  Lottery (noun):
President  - Wichita (316) 858-3000 -A stupidity tax
Hubris Communications Inc  www.hubris.net
-





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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread Jeff Brower
Chris-

Sounds like the Toyota bug has migrated to Asterisk... it's mutated into 
runaway ringing :-)

-Jeff

Sorry for my attempt at levity; just couldn't help it plus I'm sure Digium guys 
will know how to resolve.


> We're having an issue that isn't easily googleable so I thought I might might 
> try here.
>
> We have several customers who want all their extensions to ring on incoming 
> calls.   Frankly I think it is craziness
> to ring 11 extensions all at once but that is how they want it.
>
> We're doing this by creating an incoming route that goes to a hunt list 
> containing all the extensions.
>
> This normally works fine but occasionally when someone picks up the call 
> other phones don't seem to realize the call
> has been answered and will continue to ring.   On at least once occasion I 
> saw a call that went to voicemail and all
> the phones continued to ring.   When this happens the phones will continue to 
> ring forever.   The only way to stop
> them from ringing is to pickup the handset at which time they realize there 
> is no call and reset.
>
> I'm pretty sure the underlying cause of this problem is funkiness in their 
> network but it just seems to happen too
> easily and then once it stops it won't stop.Even if this is caused by 
> network issues is there anything I can do to
> mitigate the problem.   Just seems wrong that the phones would continue to 
> ring forever.
>
> Chris
>
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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>http://www.asterisk.org/hello
>
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> To UNSUBSCRIBE or update options visit:
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>


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Re: [asterisk-users] Phones won't stop ringing

2010-03-10 Thread Warren Selby
On Wed, Mar 10, 2010 at 8:27 PM, Chris Owen  wrote:

>
> This normally works fine but occasionally when someone picks up the call
> other phones don't seem to realize the call has been answered and will
> continue to ring.   On at least once occasion I saw a call that went to
> voicemail and all the phones continued to ring.   When this happens the
> phones will continue to ring forever.   The only way to stop them from
> ringing is to pickup the handset at which time they realize there is no call
> and reset.
>

What kind of phones?
-- 
Thanks,
--Warren Selby
http://www.selbytech.com
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