Re: [asterisk-users] Queue agent login notification
Hi Is the MySQL database running? Can you access the database from command line on that server? Does the res_mysql.conf file have the same details to access the database as you used from command line? On Thu, 2011-09-08 at 22:25 +0300, Michael wrote: I changed to extconfig.conf to: [settings] queue_log = mysql,general and I get this error: MySQL RealTime: Failed to connect database server asterisk on localhost (err 2002). Check debug for more info. Seems there's some progress... On Thu, Sep 8, 2011 at 9:21 PM, Michael voip.quest...@gmail.com wrote: I made test calls and go this: res_config_mysql.c:789 store_mysql: MySQL RealTime: Invalid database specified: 'asterisk' (check res_mysql.conf) In extconfig.conf I started with: [settings] queue_log = mysql,asterisk -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
Here's the table structure CREATE TABLE `queue_log` ( `id` int(10) unsigned NOT NULL auto_increment, `time` char(26) default NULL, `callid` varchar(32) NOT NULL default '', `queuename` varchar(32) NOT NULL default '', `agent` varchar(32) NOT NULL default '', `event` varchar(32) NOT NULL default '', `data` varchar(100) NOT NULL default '', `data1` varchar(100) default NULL, `data2` varchar(100) default NULL, `data3` varchar(100) default NULL, `data4` varchar(100) default NULL, `data5` varchar(100) default NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB in your extconfig.conf you need a line along the lines of queue_log=mysql,db-name,queue_log you will also need an entry in your res_config_mysql.conf along the lines of [db-name] dbhost = location of db dbname = db-name dbuser = db-user dbpass = db-pass dbport = 3306 All the above are for asterisk 1.8 Regards Ish On Thu, 2011-09-08 at 09:20 +0500, Sam Govind wrote: you definitely need to create the file extconfig - take sample from internet. the DB tables need to be created on your own, take help from internet pages. On Wed, Sep 7, 2011 at 6:19 PM, Michael voip.quest...@gmail.com wrote: I couldn't find the extconfig.conf file in /etc/asterisk and queue_log doesn't exist either (as a file or as a db table). We're using AsteriskNOW, so maybe these files/tables were not created. How should we add them? Thanks. On Wed, Sep 7, 2011 at 8:54 AM, Sam Govind govoi...@gmail.com wrote: See this link: http://www.voip-info.org/wiki/view/Asterisk+queue_log +on+MySQL You'll find similar pages where you can setup to store queue logs/events(as Alex mentioned) in MySQL DB and further do your triggers or functions on them. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
OK. I created the table and the file and restarted Asterisk. How do I check to see that it's properly loaded and running? Thanks. On Thu, Sep 8, 2011 at 7:20 AM, Sam Govind govoi...@gmail.com wrote: you definitely need to create the file extconfig - take sample from internet. the DB tables need to be created on your own, take help from internet pages. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
I made test calls and go this: res_config_mysql.c:789 store_mysql: MySQL RealTime: Invalid database specified: 'asterisk' (check res_mysql.conf) In extconfig.conf I started with: [settings] queue_log = mysql,asterisk As it didn't work, I added queue_log: [settings] queue_log = mysql,asterisk,queue_log But this also doesn't work. I noticed that res_mysql.conf wasn't present (AsteriskNOW system), so I added it, but it didn't change matters. Any suggestion? Thanks. On Thu, Sep 8, 2011 at 8:56 PM, Michael voip.quest...@gmail.com wrote: OK. I created the table and the file and restarted Asterisk. How do I check to see that it's properly loaded and running? Thanks. On Thu, Sep 8, 2011 at 7:20 AM, Sam Govind govoi...@gmail.com wrote: you definitely need to create the file extconfig - take sample from internet. the DB tables need to be created on your own, take help from internet pages. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
I changed to extconfig.conf to: [settings] queue_log = mysql,general and I get this error: MySQL RealTime: Failed to connect database server asterisk on localhost (err 2002). Check debug for more info. Seems there's some progress... On Thu, Sep 8, 2011 at 9:21 PM, Michael voip.quest...@gmail.com wrote: I made test calls and go this: res_config_mysql.c:789 store_mysql: MySQL RealTime: Invalid database specified: 'asterisk' (check res_mysql.conf) In extconfig.conf I started with: [settings] queue_log = mysql,asterisk -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
Thanks. I'll look into it. On Wed, Sep 7, 2011 at 8:54 AM, Sam Govind govoi...@gmail.com wrote: See this link: http://www.voip-info.org/wiki/view/Asterisk+queue_log+on+MySQL You'll find similar pages where you can setup to store queue logs/events(as Alex mentioned) in MySQL DB and further do your triggers or functions on them. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
I couldn't find the extconfig.conf file in /etc/asterisk and queue_log doesn't exist either (as a file or as a db table). We're using AsteriskNOW, so maybe these files/tables were not created. How should we add them? Thanks. On Wed, Sep 7, 2011 at 8:54 AM, Sam Govind govoi...@gmail.com wrote: See this link: http://www.voip-info.org/wiki/view/Asterisk+queue_log+on+MySQL You'll find similar pages where you can setup to store queue logs/events(as Alex mentioned) in MySQL DB and further do your triggers or functions on them. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
you definitely need to create the file extconfig - take sample from internet. the DB tables need to be created on your own, take help from internet pages. On Wed, Sep 7, 2011 at 6:19 PM, Michael voip.quest...@gmail.com wrote: I couldn't find the extconfig.conf file in /etc/asterisk and queue_log doesn't exist either (as a file or as a db table). We're using AsteriskNOW, so maybe these files/tables were not created. How should we add them? Thanks. On Wed, Sep 7, 2011 at 8:54 AM, Sam Govind govoi...@gmail.com wrote: See this link: http://www.voip-info.org/wiki/view/Asterisk+queue_log+on+MySQL You'll find similar pages where you can setup to store queue logs/events(as Alex mentioned) in MySQL DB and further do your triggers or functions on them. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
We're using FreePBX and I'm wondering if it's possible to add to the login/logout macros a command to execute an AGI/Command to launch an external process for that. Thanks. On Fri, Aug 12, 2011 at 2:30 PM, Alex Vishnev alex9...@gmail.com wrote: you can monitor queue_log file for ADDMEMBER or REMOVEMEMBER events. from that point on, you can store them or take any other action. the other way is to use AMI an monitor for Agent login/logoff events On Aug 12, 2011, at 7:06 AM, Michael wrote: Hello, Is there a way to either store login/logout agent information in a database or at least send an email when an agent logs in or out of a queue? Thanks, Michael -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
See this link: http://www.voip-info.org/wiki/view/Asterisk+queue_log+on+MySQL You'll find similar pages where you can setup to store queue logs/events(as Alex mentioned) in MySQL DB and further do your triggers or functions on them. On Wed, Sep 7, 2011 at 10:46 AM, Michael voip.quest...@gmail.com wrote: We're using FreePBX and I'm wondering if it's possible to add to the login/logout macros a command to execute an AGI/Command to launch an external process for that. Thanks. On Fri, Aug 12, 2011 at 2:30 PM, Alex Vishnev alex9...@gmail.com wrote: you can monitor queue_log file for ADDMEMBER or REMOVEMEMBER events. from that point on, you can store them or take any other action. the other way is to use AMI an monitor for Agent login/logoff events On Aug 12, 2011, at 7:06 AM, Michael wrote: Hello, Is there a way to either store login/logout agent information in a database or at least send an email when an agent logs in or out of a queue? Thanks, Michael -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue agent login notification
you can monitor queue_log file for ADDMEMBER or REMOVEMEMBER events. from that point on, you can store them or take any other action. the other way is to use AMI an monitor for Agent login/logoff events On Aug 12, 2011, at 7:06 AM, Michael wrote: Hello, Is there a way to either store login/logout agent information in a database or at least send an email when an agent logs in or out of a queue? Thanks, Michael -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
