If you look through the Trixbox without Tears by Ben Sharif - google for it,
it's a good read for things you can do for asterisk
Ch 31 has this below
I would search the tribox and sugar forums for more info - really its just
using click to dial from sugar, and potentially CID
lookup - I am not sure if it is using
Cheers Duncan
SugarCRM is a contact management software that comes bundled with Trixbox.
To set up SugarCRM, first, you need to open the SugarCRM application
http://your.trixboxip.address/crm using the default username of Admin and the
password of password.
For security reason you should change the Admin password. To do this, click on
'My
Account' in the upper right-hand corner, then click on the 'Change Password'
button
underneath 'Users: Administrator (Admin) in the center-left of the screen.
Change it to a new password and confirm your new password and click 'Save.'
Now it's time to set up your contacts. I will start off setting up a couple of
my internal
extensions.
Click on 'My Account' again and then click the 'Edit' button.
Change 'Asterisk Phone Extension' to your Asterisk extension. My extension is
2001.
While you are at it, change your time zone and date format as well.
Click 'Save' to save that information.
Let's add another one.
Click on the contacts tab and then select 'Create Contact' from the left hand
Shortcuts
menu.
Add another extension, in my case I chose my daughter's extension 2002:
Firstname: Norsurya
Last name: Sharif
Home: 2002
Click 'Save' to save that information.
Add another and another if you want to, using the method above.
At this point, you may find that you are unable to make a phone call through
SugarCRM.
This is due to a little bug in the popup_picker.php (this bug may have been
fixed by the
time you read this, but at the time of writing, this bug exists).
To fix this bug, you need to edit popup_picker.php by doing the following:
From your Linux CLI, log in as root.
cd /var/www/html/crm/modules/Contacts
nano Popup_picker.php
Browse down to line 121 and change it from:
$number = preg_replace ( /[^\d\*]/, , $number );
To
$number = preg_replace ( /[^\d\*]/, , $display_number );
TRIXBOX Without Tears Page 136 of 209
You should now be able to dial from SugarCRM to your other internal extensions
and to
the outside world.
Note: You can add multiple users who will each have their own
settings/contacts/etc.
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Crazy Boy
Sent: Saturday, 2 June 2007 7:25 p.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] SugarCRM Integration
Yes. You are right. You can integrate Sugar with Trixbox very easily. You can
customize it also.
Thanks,
Chandra
Joseph Bajin [EMAIL PROTECTED] wrote:
I'd like to know as well about this.
On 6/1/07, Diego Quintana Cruz wrote:
Hi folks,
I was wondering if there's a guide on how to configure sugarCRM
Integration with Asterisk. I was looking in google and all i found was
about Trixbox, which has sugarcrm integrated by default.
Regards,
--
Diego Quintana a.k.a. RouterMaN
Ingeniero de las Telecomunicaciones
Linux Registered User #382615 - http://counter.li.org/
SIP # 1-747-633-6676 Ext. 1011
FWD # 764839 Ext. 1011
http://routerman.blogsome.com
http://gst.telecom.pucp.edu.pe
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