re: [asterisk-users] Asterisk outbound calling does not wait for answer before playback
Had the same issue time ago, but Eric shed good light on it,
have a look at:
http://lists.digium.com/pipermail/asterisk-users/2006-November/172079.html
Summary: sorry, no nice work around.
Alyed
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Hello Asteriskers, :-)
We're trying to set up an outbound notification calling for system
alerts with Asterisk 1.4.0. We generate a call file in
/var/spool/asterisk/outgoing and the outbound call is originated through
Zap/1 (Sangoma A200D to a Canadian POTS line). The problem is that
Asterisk does not wait for the other side to answer before it starts
playing the message. So the person called answers the phone after the
second or third ring and only hears the tail end of the message and the
goodbye.
Ideally, we want to deliver the message immediately after the person
answers, or if an answering machine picks up, right after the beep.
Any suggestions?
(1) The call file generator script (works ok):
#!/bin/sh
TMPFILE=`mktemp /tmp/tmp.XXX` || exit 1
echo TMPFILE = $TMPFILE
cat $TMPFILE
Channel: Zap/g1/phone_number_here
Callerid: SYSTEM
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: dialout
Extension: s
Priority: 1
EOT
mv -v $TMPFILE /var/spool/asterisk/outgoing
(2) The dialout context in extensions.conf (problem - starts playback
before call is answered)
[dialout]
exten = s,1,NoOp(Dialout)
exten = s,n,Set(TIMEOUT(digit)=5)
exten = s,n,Set(TIMEOUT(response)=8)
exten = s,n,Set(MACHINE=0)
exten = s,n,Answer
exten = s,n,BackgroundDetect(silence/5,1000,50)
exten = s,n,NoOp(Ans Machine detected)
exten = s,n,Set(MACHINE=1)
exten = s,n,BackgroundDetect(silence/30,1000,50,30050)
exten = s,n,NoOp(Ans Machine Message Too Long)
exten = s,n,Hangup
exten = talk,1,GotoIf($[${MACHINE}=1]?machine:human)
exten = talk,2(machine),Goto(dialout-machine,s,1)
exten = talk,3(human),Goto(dialout-human,s,1)
[dialout-machine]
exten = s,1,NoOp(Dialout to Ans Machine)
exten = s,n,Playback(/tmp/asterisk-recording)
exten = s,n,Wait(1)
; we'd like to do something to wait for the beep here...
exten = s,n,Playback(vm-goodbye)
exten = s,n,Hangup
[dialout-human]
exten = s,1,NoOp(Dialout to Human)
exten = s,n,Playback(/tmp/asterisk-recording)
exten = s,n,Wait(1)
exten = s,n,Playback(vm-goodbye)
exten = s,n,Hangup
(3) *CLI
-- Attempting call on Zap/1/1234567 for [EMAIL PROTECTED]:1 (Retry 1)
Channel Zap/1-1 was answered.
-- Executing [EMAIL PROTECTED]:1] NoOp(Zap/1-1, Dialout) in new stack
-- Executing [EMAIL PROTECTED]:2] Set(Zap/1-1, TIMEOUT(digit)=5) in new
stack
-- Digit timeout set to 5
-- Executing [EMAIL PROTECTED]:3] Set(Zap/1-1, TIMEOUT(response)=8) in
new stack
-- Response timeout set to 8
-- Executing [EMAIL PROTECTED]:4] Set(Zap/1-1, MACHINE=0) in new stack
-- Executing [EMAIL PROTECTED]:5] Answer(Zap/1-1, ) in new stack
(Problem: Asterisk does not wait until the call is answered on the far end!)
-- Executing [EMAIL PROTECTED]:6] BackgroundDetect(Zap/1-1,
silence/5|1000|50) in new stack
-- Playing 'silence/5' (language 'en')
-- Executing [EMAIL PROTECTED]:1] GotoIf(Zap/1-1, 0?machine:human)
in new stack
-- Goto (dialout,talk,3)
-- Executing [EMAIL PROTECTED]:3] Goto(Zap/1-1, dialout-human|s|1)
in new stack
-- Goto (dialout-human,s,1)
-- Executing [EMAIL PROTECTED]:1] NoOp(Zap/1-1, Dialout to Human)
in new stack
-- Executing [EMAIL PROTECTED]:2]
Playback(Zap/1-1,/tmp/asterisk-recording) in new stack
-- Playing '/tmp/asterisk-recording' (language 'en')
-- Executing [EMAIL PROTECTED]:3] Wait(Zap/1-1, 1) in new stack
-- Executing [EMAIL PROTECTED]:4] Playback(Zap/1-1, vm-goodbye)
in new stack
-- Playing 'vm-goodbye' (language 'en')
-- Executing [EMAIL PROTECTED]:5] Hangup(Zap/1-1, ) in new stack
== Spawn extension (dialout-human, s, 5) exited non-zero on 'Zap/1-1'
-- Hungup 'Zap/1-1'
[Feb 8 13:29:37] NOTICE[32512]: pbx_spool.c:351 attempt_thread: Call
completed to Zap/1/1234567
Thanks for any ideas on this!
Alvin
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Re: [asterisk-users] Asterisk outbound calling does not wait for answer before playback
Although probably not what you want to hear, I don't think there is any way
that Asterisk will detect answering supervision on an analog POTS line (I
believe that there used to be an option with some Telcos to get a polarity
reversal upon answering, but I don't think that is possible any more.) If
you were willing to make the calls using a VOIP provider like Voipjet you
would not have this problem, but that might not meet your needs for other
reasons.
On 2/8/07, Alvin Austin [EMAIL PROTECTED] wrote:
Hello Asteriskers, :-)
We're trying to set up an outbound notification calling for system
alerts with Asterisk 1.4.0. We generate a call file in
/var/spool/asterisk/outgoing and the outbound call is originated through
Zap/1 (Sangoma A200D to a Canadian POTS line). The problem is that
Asterisk does not wait for the other side to answer before it starts
playing the message. So the person called answers the phone after the
second or third ring and only hears the tail end of the message and the
goodbye.
Ideally, we want to deliver the message immediately after the person
answers, or if an answering machine picks up, right after the beep.
Any suggestions?
(1) The call file generator script (works ok):
#!/bin/sh
TMPFILE=`mktemp /tmp/tmp.XXX` || exit 1
echo TMPFILE = $TMPFILE
cat EOT $TMPFILE
Channel: Zap/g1/phone_number_here
Callerid: SYSTEM
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: dialout
Extension: s
Priority: 1
EOT
mv -v $TMPFILE /var/spool/asterisk/outgoing
(2) The dialout context in extensions.conf (problem - starts playback
before call is answered)
[dialout]
exten = s,1,NoOp(Dialout)
exten = s,n,Set(TIMEOUT(digit)=5)
exten = s,n,Set(TIMEOUT(response)=8)
exten = s,n,Set(MACHINE=0)
exten = s,n,Answer
exten = s,n,BackgroundDetect(silence/5,1000,50)
exten = s,n,NoOp(Ans Machine detected)
exten = s,n,Set(MACHINE=1)
exten = s,n,BackgroundDetect(silence/30,1000,50,30050)
exten = s,n,NoOp(Ans Machine Message Too Long)
exten = s,n,Hangup
exten = talk,1,GotoIf($[${MACHINE}=1]?machine:human)
exten = talk,2(machine),Goto(dialout-machine,s,1)
exten = talk,3(human),Goto(dialout-human,s,1)
[dialout-machine]
exten = s,1,NoOp(Dialout to Ans Machine)
exten = s,n,Playback(/tmp/asterisk-recording)
exten = s,n,Wait(1)
; we'd like to do something to wait for the beep here...
exten = s,n,Playback(vm-goodbye)
exten = s,n,Hangup
[dialout-human]
exten = s,1,NoOp(Dialout to Human)
exten = s,n,Playback(/tmp/asterisk-recording)
exten = s,n,Wait(1)
exten = s,n,Playback(vm-goodbye)
exten = s,n,Hangup
(3) *CLI
-- Attempting call on Zap/1/1234567 for [EMAIL PROTECTED]:1 (Retry 1)
Channel Zap/1-1 was answered.
-- Executing [EMAIL PROTECTED]:1] NoOp(Zap/1-1, Dialout) in new stack
-- Executing [EMAIL PROTECTED]:2] Set(Zap/1-1, TIMEOUT(digit)=5) in new
stack
-- Digit timeout set to 5
-- Executing [EMAIL PROTECTED]:3] Set(Zap/1-1, TIMEOUT(response)=8) in
new stack
-- Response timeout set to 8
-- Executing [EMAIL PROTECTED]:4] Set(Zap/1-1, MACHINE=0) in new stack
-- Executing [EMAIL PROTECTED]:5] Answer(Zap/1-1, ) in new stack
(Problem: Asterisk does not wait until the call is answered on the far
end!)
-- Executing [EMAIL PROTECTED]:6] BackgroundDetect(Zap/1-1,
silence/5|1000|50) in new stack
-- Playing 'silence/5' (language 'en')
-- Executing [EMAIL PROTECTED]:1] GotoIf(Zap/1-1, 0?machine:human)
in new stack
-- Goto (dialout,talk,3)
-- Executing [EMAIL PROTECTED]:3] Goto(Zap/1-1, dialout-human|s|1)
in new stack
-- Goto (dialout-human,s,1)
-- Executing [EMAIL PROTECTED]:1] NoOp(Zap/1-1, Dialout to Human)
in new stack
-- Executing [EMAIL PROTECTED]:2]
Playback(Zap/1-1,/tmp/asterisk-recording) in new stack
-- Playing '/tmp/asterisk-recording' (language 'en')
-- Executing [EMAIL PROTECTED]:3] Wait(Zap/1-1, 1) in new stack
-- Executing [EMAIL PROTECTED]:4] Playback(Zap/1-1, vm-goodbye)
in new stack
-- Playing 'vm-goodbye' (language 'en')
-- Executing [EMAIL PROTECTED]:5] Hangup(Zap/1-1, ) in new stack
== Spawn extension (dialout-human, s, 5) exited non-zero on 'Zap/1-1'
-- Hungup 'Zap/1-1'
[Feb 8 13:29:37] NOTICE[32512]: pbx_spool.c:351 attempt_thread: Call
completed to Zap/1/1234567
Thanks for any ideas on this!
Alvin
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Re: [asterisk-users] Asterisk outbound calling does not wait for answer before playback
Alyed Tzompa wrote: Had the same issue time ago, but Eric shed good light on it, have a look at: http://lists.digium.com/pipermail/asterisk-users/2006-November/172079.html Summary: sorry, no nice work around. At least, not in the analog TDM world. Personally, I'll advise everyone to use ISDN if you need to detect call progress for TDM circuits. Or if you're in North America, try the callprogress=yes option in zapata.conf. Analog lines are perfectly fine is you're happy with call progress detection in Wetware(TM) :). For automated call progress detection, you would be happier with a digital line or VOIP. Leo ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
