Re: [asterisk-users] Changing labels on Phones

2009-11-15 Thread Jeff LaCoursiere


On Sun, 15 Nov 2009, Leif Madsen wrote:


 However, changing the label is probably not really the right way to go 
 about this. For example, I have created an Asterisk system for a call 
 centre that uses hot desking with Polycom phones, and those phones then 
 use the built in web browser with an auto-refresh rate that contacts a 
 website (internal) that runs a PHP script that returns the currently 
 logged in person.


What model Polycom phones are you using?  Any hints on the XML conf you 
used to get the broswer to start up?

Cheers,

j

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[asterisk-users] AGI and paging

2009-11-18 Thread Jeff LaCoursiere

Hello,

I have an AGI (in C) on 1.4.26.3 that puts a caller on hold, does a few 
things, then blind transfers the call (with EXEC Dial...) to a parking 
space.  This is working fine.

Now I want to add an overhead page AFTER the transfer has happened, 
basically announcing that there is a caller waiting.  Trouble is the 
channel is gone, and my EXEC Page... is returning -1.

I had to trap SIGALRM to keep the channel teardown from killing the AGI 
program in the first place (though I tried DeadAGI first - it still gets a 
SIGALRM when the Dial is complete).

It seems that I should be able to do the EXEC Page as a new channel... 
why is it not allowing it?

Also open to any other implementation ideas.  The AGI has an AMI 
connection open and I suppose I could try something via AMI for the page?

Thanks for any clues!

j

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Re: [asterisk-users] keep asterisk in RAM

2009-11-24 Thread Jeff LaCoursiere

Next question will be How can I keep my server from crashing? :)

(add more RAM... which may have been a good answer for question 1...)

j

On Tue, 24 Nov 2009, Alex Balashov wrote:

 Disable swap space.

 swapoff -a

 Jerry Geis wrote:

 Is there a way to keep asterisk in RAM
 and tell linux not to swap it out (ever).

 There are times when delays are noticed and I presume
 its due to linux swapping out the program. As if I call right back in
 then everything responds right away. Wait awhile and the same thing
 might occur.

 How can I keep asterisk always in RAM?

 I use CentOS 5.

 Thanks,

 jerry

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 -- 
 Alex Balashov - Principal
 Evariste Systems
 Web : http://www.evaristesys.com/
 Tel : (+1) (678) 954-0670
 Direct  : (+1) (678) 954-0671

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Re: [asterisk-users] keep asterisk in RAM

2009-11-24 Thread Jeff LaCoursiere

On Tue, 24 Nov 2009, Richard Kenner wrote:

 On a closely related note, has anyone built a normal (not embedded)
 system on SSD?

 I've been running Asterisk on a 20GB SSD drive for a while now.


What mft/model?

I was recently quoted a 4GB Compact Flash drive as part of a small system 
we plan to run asterisk on.  Loosely tieing this to the recent thread on 
swap configuration, assuming a small number of SIP phones and no PSTN 
hardware, we were planning on 1GB of RAM to avoid swapping to this CF 
device.

I know that CF cards have a limited number of writes before frying.  If we 
keep it from using swap am I really only concerned about voicemail and 
logs?

Cheers,

j

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Re: [asterisk-users] asterisk trunk CURL hangs in the dialplan

2009-11-24 Thread Jeff LaCoursiere

On Tue, 24 Nov 2009, Eric Chamberlain wrote:


 On Nov 24, 2009, at 6:17 AM, Tilghman Lesher wrote:


 Sounds like your local DNS resolver isn't answering queries promptly.



 Thanks, I'll look into it.  Our CURL function only calls one hostname over 
 and over.

 Would setting CURLOPT dnstimeout be of use in this situation?


Put that host in /etc/hosts if it is static and under your control...

j

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[asterisk-users] AGI and Music on hold

2009-11-26 Thread Jeff LaCoursiere

Hi,

Happy Thanksgiving to those of us in the USA...

Been trying to debug an AGI (in C) on 1.4.26.2.  I blind transfer a call to 
this snippet of dialplan:

exten = 00,1,DeadAGI(pq.agi,50)

pq.agi then plays a prompt (which I hear just fine):

[Nov 26 02:42:47] VERBOSE[28721] logger.c: -- Launched AGI Script 
/var/lib/asterisk/agi-bin/pq.agi
[Nov 26 02:42:47] VERBOSE[28721] logger.c: -- Playing 'you-are-caller-num' 
(escape_digits=) (sample_offset 0)
[Nov 26 02:42:48] VERBOSE[28721] logger.c: -- IAX2/w2bdialplan-239 
Playing 'digits/2' (language 'en')

It then tries to put the caller on hold with the AGI command SET MUSIC ON. 
The AGI logs to syslog, and I see this:

Nov 26 02:42:49 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=1000) 
: SET MUSIC ON
Nov 26 02:42:49 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0

And I see this in /var/log/asterisk/full:

[Nov 26 02:42:49] VERBOSE[28721] logger.c: -- Started music on hold, class 
'default', on IAX2/w2bdialplan-239
[Nov 26 02:42:51] WARNING[28273] channel.c: Exceptionally long voice queue 
length queuing to IAX2/w2bdialplan-239
[Nov 26 02:42:51] WARNING[28268] channel.c: Exceptionally long voice queue 
length queuing to IAX2/w2bdialplan-239
[Nov 26 02:42:51] WARNING[28267] channel.c: Exceptionally long voice queue 
length queuing to IAX2/w2bdialplan-239

The Exceptionally long voice queue... continues as long as the hold music 
should be playing, but I hear nothing.  30 seconds later the AGI turns the 
music off:

Nov 26 02:43:19 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=1000) 
: SET MUSIC OFF
Nov 26 02:43:19 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0
Nov 26 02:43:19 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=1) 
: STREAM FILE pq_thanks-for-holding 
Nov 26 02:43:29 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0 
endpos=80160
Nov 26 02:43:29 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=1) 
: STREAM FILE pq_you-are-currently-caller-number 
Nov 26 02:43:33 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0 
endpos=29440
Nov 26 02:43:33 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=300) : 
SAY NUMBER 2 
Nov 26 02:43:33 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0
Nov 26 02:43:33 hades pq.agi[28725]: JAGI.c:161: AGI command(timeout=1000) 
: SET MUSIC ON
Nov 26 02:43:33 hades pq.agi[28725]: JAGI.c:191: AGI response: 200 result=0

I hear the prompts that show above, and it attempts to turn the music back on 
(with a 200 result=0 response from asterisk), but again I hear no hold music, 
and again the Exceptionally long voice queue... messages start streaming in 
/var/log/asterisk/full.

I tried applying the patch from issue number 16268 with no effect.  I read the 
comments for issue number 15609, which is still open, and don't really know if 
it is relevant, since I am not experiencing a crash - just no hold music!

If I change the AGI command, in the exact same place, to do this instead:

EXEC MusicOnHold default

I hear the hold music just fine, but of course this command doesn't return, and 
is not useful within my AGI!

I'm pretty stumped and don't know what to try next.  Any suggestions?

Thanks,

j


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Re: [asterisk-users] 1800 DID Provider - Suggestion

2009-11-27 Thread Jeff LaCoursiere

Try IPComms.

j

On Fri, 27 Nov 2009, Marco Cordeiro wrote:

 Hello All,

 Do you guys suggest any 1800 DID Provider in the US ?

 I'm having a hard time to find one.

 Thanks,

 Marco


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[asterisk-users] network config

2009-12-08 Thread Jeff LaCoursiere

Slightly OT?

A client has two offices in the Virgin Islands that MUST maintain data
connectivity, and there are no available leased line options to run
a P2P link between them.

To date, broadband Internet connections at both offices have been used
as the link, with a VPN tunnel, and phones in one location use the tunnel
(Sonicwall) to talk with asterisk at the other location.  Although this
functions well, it only takes an (unfortunately frequent) hiccup  to lose 
calls and/or severely impact quality.

The client has decided to get a second Internet connection at both sites, 
and use the Sonicwall or any other possible firewall to manage the tunnel 
over both links, such that the phones won't know what link is being 
traversed, or (hopefully) that a link has gone down.

So the first question is - has anyone attempted anything similar and made 
it work?

Do you lose an in progress call when the tunnel switches from one link to 
the other?

And finally - is there a device that will manage the tunnel such that a 
high water mark of latency will also cause the tunnel to switch to the 
other link, rather than actual packet loss?

Thanks for any tips,

j

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Re: [asterisk-users] network config

2009-12-08 Thread Jeff LaCoursiere

Hi David,

On Tue, 8 Dec 2009, David Gibbons wrote:

 snip
 A client has two offices in the Virgin Islands that MUST maintain data
 connectivity, and there are no available leased line options to run
 a P2P link between them.
 snip
 Is there line of sight? I've been wanting to do a long-shot wifi link and my 
 company would give it a shot if you want :).


Sadly no, because cruise ships park (dock?) directly in front of one the 
locations, which is directly between them.  Worse high intensity radar 
blasts seem to give any kind of wireless signal we have attempted lots of 
trouble.  If it weren't for the ships, this would work well I think, but 
as its happens the ships are the source of the client's revenue!

snip

 And finally - is there a device that will manage the tunnel such that a
 high water mark of latency will also cause the tunnel to switch to the
 other link, rather than actual packet loss?
 See above. Fail-over routers have to wait some criteria are met in order 
 to fail over (ping latency, ping loss, etc). This means that the 
 connection you're using as the 'default' WILL go 'down' BEFORE it 
 switches to the other one, regardless of the criteria used.

Hmm, an excellent point.  I suppose some amount of tweaking might cause 
the switch to happen before asterisk or the endpoint decides that the 
call is lost?  Are these SIP timers that we might play with?  Some amount 
of silent interruption might be tolerated during a switch, but a lost call 
is hard to accept.


 Another plan would be to set up two routers at the site with two 
 separate VPN tunnels across the two different links, both tunnels being 
 always on. You could then use a SIP proxy or iptables magic to choose 
 which tunnel was the best at any given time.


Hmm, another good thought.  Now its getting complicated :)

 I would go for the wifi. Maybe because I want to do a long-shot link. 
 Also because I want to go to the virgin islands :).


Heh.  Come on down!  Water is fine...

j

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Re: [asterisk-users] ATA FXO

2009-12-11 Thread Jeff LaCoursiere

On Fri, 11 Dec 2009, Joseph wrote:

 On 12/11/09 14:05, Jonathan Thurman wrote:
 On Fri, Dec 11, 2009 at 12:44 PM, Connor Spiess cspi...@idea-ma.com wrote:
 Joseph

 You could also check out the Audio Codes gateways if the Grandstream 
 doesn't work out for you. They make FXO/FXS
 gateways. They were reliable boxes for us but this was to a non-asterisk 
 PBX over MGCP. I mention them cause I know
 they make a SIP based one.

 We use AudioCodes MP-114 2FXS/2FXO and they have been rock solid.  I
 have a bunch used for faxing connected back to Asterisk over SIP.

 I will say that I have had a LOT of issues with faxing on the larger
 GrandStream GXW-4024s and had to replace them.  I put a AudioCodes
 MP-124 in and have had no complaints since.

 -Jonathan

 Thank for suggestion.
 Well, it is not that cheap but the problem with their equipment is luck 
 support and decent manual.
 Whatever I google about AudioCodecs everybody seems to be straggling with the 
 setup; I don't think this should be that hard to write a decent instructions
 if they want to sell their product.
 Maybe they have a good product but without support it will not mean much.
 eg.:
 http://www.trixbox.org/forums/trixbox-forums/trunks/trixbox-2-2-and-audio-codes-mp-114-fxo-setup


Well now that you have shot down just about every decent piece of hardware 
that has been suggested, you are probably left with designing your own!  I 
totally disagree with your comments on Audiocodes... excellent product.

j

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Re: [asterisk-users] Can't get G.729 to work...

2009-12-15 Thread Jeff LaCoursiere

On Tue, 15 Dec 2009, Ben Schorr wrote:

 Asterisk 1.4 - FreePBX - Polycom 330 and 501 phones.



 I've got G.729 loaded in the modules on the Asterisk server and on the
 Polycom phones I've set G.729 to be the first preference of codec, but
 still when I go SIP SHOW CHANNELS during active calls it still shows
 (ULAW) (G.711) as the codec in use.



 I'm a newbie at Asterisk, can anybody suggest what I might be
 overlooking?


In the sip.conf entry for your peer you need to specify the codec 
negotiation order.  Though you put g.729 first on the phone, asterisk 
probably has ulaw first, and is taking precedence.  In the sip.conf entry 
put this:

disallow=all
allow=g729

j

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Re: [asterisk-users] Can't get G.729 to work...

2009-12-15 Thread Jeff LaCoursiere

On Tue, 15 Dec 2009, Ben Schorr wrote:

 O.K., interestingly enough when I call our extensions from my mobile
 phone it still seems to be using ULAW, but when they dial out it seems
 to be using G.729 now.

 Is there something in Dahdi that I need to configure so that inbound
 calls (from the PRI on a Digium TE205) use G.729 to get to the phones
 too?

A Dahdi channel over a PRI will always be ulaw - that is the encoding on 
the PRI (at least in the US).  If your phones are using G.729 then 
transcoding will be taking place within asterisk for the bridge between 
the channels.

My guess is you are looking at the PRI channel.  There should be another 
channel for the phone.  That should always be G.729 now.

Cheers,

j


 Ben M. Schorr
 Chief Executive Officer
 __
 Roland Schorr  Tower
 www.rolandschorr.com
 b...@rolandschorr.com


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-
 boun...@lists.digium.com] On Behalf Of j...@jeff.net
 Sent: Tuesday, December 15, 2009 9:13 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Can't get G.729 to work...



 On Tue, 15 Dec 2009, Ben Schorr wrote:

 Ahhh...yes, I think that may have been it.  I moved G.729 to the top
 of that list (just below disallow) and now I have a restart when
 convenient pending.  Is that sufficient or do I have to actually
 reboot the server for the change to take effect?

 Just do a sip reload at the asterisk CLI prompt and you will be good
 to go.  It
 won't cutoff any calls in progress.  Then reboot your phone.

 Cheers,

 j

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Re: [asterisk-users] CallerID on Indian PSTN is not working.

2010-01-06 Thread Jeff LaCoursiere

On Wed, 6 Jan 2010, Arun Sasidhar wrote:

 Hi,

I dont know the type of caller ID. What you mean by this?. I am from
 India. I don't know more about this.
 *
 Thanks,
 Arun S*

Hi Arun,

Just for fun I read over the bug id you quoted below, and it seems there 
are a number of settings you may need to try to get your particular 
situation working.  Have you done this?  You may need to open another 
issue on Mantis if not.  It seems India is not very consistent with its 
CID methods.  It also seems from the issue quoted that there are hardware 
dependancies.  If you are using hardware and a provider that is quoted by 
the issue as resolved, you should be fine, as the changes were comitted 
to 1.4 a long time ago (assuming you set your cid options correctly).

j


 On Wed, Jan 6, 2010 at 4:40 PM, Tzafrir Cohen tzafrir.co...@xorcom.comwrote:

 On Tue, Jan 05, 2010 at 06:54:18PM +0530, Arun Sasidhar wrote:
 Hi,

 I am using asterisknow 1.5.0 and Wildcard TDM410P card. Everything is
 working fine except the caller ID of incoming call from PSTN line. The
 phone
 display is showing Unknown when there is an incoming call. I think the
 same problem listed here:  https://issues.asterisk.org/view.php?id=6683
 There is one patch on this link but i don't know how to apply patch on
 asterisknow. Is this patch will resolve my issue? Kindly help me to fix
 this
 issue.

 What type of caller ID is used in that line?

 --
Tzafrir Cohen
 icq#16849755  
 jabber:tzafrir.co...@xorcom.comjabber%3atzafrir.co...@xorcom.com
 +972-50-7952406   mailto:tzafrir.co...@xorcom.com
 http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir

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 -- 
 Thanks,

 Arun S
 System Administrator.
 Cabot Solutions
 www.cabotsolutions.com


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Re: [asterisk-users] Beginners Guide to setting up a Call Centre

2010-01-12 Thread Jeff LaCoursiere


On Tue, 12 Jan 2010, Danny Nicholas wrote:

 Since you are small, trixbox would probably be the ideal flavor of Asterisk
 for you. It is a downloadable ISO that installs Scientific Linux and
 Asterisk and sets you up to manage everything with a GUI interface from a
 browser.  Once you outgrow that, you can either expand it, go for Commercial
 Asterisk or join the fun world of Open Source Asterisk where we work on
 releases and/or SVN branches.

I agree that FreePBX would be the ideal flavor for him, but I am a 
recent convert to Elastix.  Much tighter GUI, more included stuff (like 
hylafax and iaxmodem), and just overall a better stab at the whole 
integration.  After two horrid experiences with Trixbox Pro and my 
impression of Elastix over Trixbox CE I will never install another 
Fonality product.


j


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Peter Childs
 Sent: Tuesday, January 12, 2010 4:56 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] Beginners Guide to setting up a Call Centre

 This is currently still at a proof of concept stage.

 After being mis-sold a Alcatel phone system, that does None of the
 things we asked for (Ok it takes calls but that's about it) We are
 looking at alternatives to try and bring some of the features we
 previously had on our old Analogue STS phone system.

 Looking at all the docs I can find Asterisks looks like it should be
 able to do the job and a whole lot more.

 This is for a small call centre so ideally we want all the features of
 an average call centre, ACD, Call Recording, Queue's etc etc.

 Any pointers on how to get started would be most helpful.

 Peter.

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Re: [asterisk-users] Beginners Guide to setting up a Call Centre

2010-01-12 Thread Jeff LaCoursiere

On Tue, 12 Jan 2010, Richard Kenner wrote:

 And, I'd be in the camp that would advocate getting your hands dirty and
 learn to program without the GUI.  You'll learn a lot and then if you'd
 want to move to a GUI and something breaks, you'll have some idea on
 what and how to fix it.

 Knowing now what I do, I find a GUI to restrictive.

 I agree.  I originally felt I wanted the GUI approach too, but then when I
 looked into things in more detail and understood that you really can't BOTH
 use the GUI approach and edit files explicitly, I decided that the GUI did
 nothing for me except add a additional level of complexity and that I'd be
 MUCH better off just doing things directly.


That is so not true.  FreePBX has hooks in a million places to do custom 
dialplan stuff - I do it all the time.  I also link in custom AGI/AMI 
applications, custom provisioning, custom LCR, and am even working with 
one customer that has mastered making FreePBX multi-tenant.

If you want to get your hands dirty there is plenty of dirt underneath 
FreePBX.  On the other hand, if you want a simple setup that is easily 
managed, the GUI is fantastic and saves a LOT of time.  And if you are a 
PHP programmer you can easily modify the operation of any part of it.

Your comments both come from having taken a short look at FreePBX and 
dismissed it without investigating how powerful it can be.

Now as far as Switchvox goes, now THAT is a restrictive platform.  You 
cannot ssh into the box for starters.  Every extension requires a license. 
There is no support for dual homing the box (my default installation 
configuration - one port on public!).  Another horrid experience.

j

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Re: [asterisk-users] Beginners Guide to setting up a Call Centre

2010-01-12 Thread Jeff LaCoursiere


On Tue, 12 Jan 2010, Richard Kenner wrote:

 Your comments both come from having taken a short look at FreePBX and
 dismissed it without investigating how powerful it can be.

 Yes, but the discussion is about COMPLEXITY, not power!

I thought the discussion was about how an IT guy with no previous asterisk 
experience could get up and running the fastest.  By FAR that answer is to 
use one of the pre-packaged installations such as TrixBox or Elastix.


 Sure, there are hooks where you can do anything you want, but if you
 were to set up identical configurations via FreePBX and by writing a
 dialplan (and other config files) from scratch, the latter will be the
 least complex.

By whose estimation?  To even get that far with asterisk requires a lot of 
reading and experience.  It took me several weeks to get my first 
installation answering the phone in 2003, before there were any serious 
GUIs available.

My first intallation of aster...@home, however, was answering the phone in 
about 2 hours.


 What that means is that if your goal is to learn the least about
 Asterisk that you can get away with, but that you expect to need to
 tweak the dialplan, doing so is going to have a lower learning curve
 if you JUST use Asterisk: using FreePBX just means that you have to
 learn BOTH systems and that you'll be modifying a more complex
 configuration than if you did it yourself.


The thing is the OP probably won't need to tweak the dialplan to do what 
he needs to do.

My take is this - if you want to get started with Asterisk and you have NO 
experience, a pre-built package like Asterisk NOW, PIF, Trixbox, or 
Elastix is the quickest and cleanest way to get setup and running.  After 
having some experience with it and finding the things that may require 
some custom dialplan work (getting harder and harder to find given the 
most recent releases of FreePBX and the things possible from the GUI), you 
can then learn the internals of dialplan coding and work that out over 
time.

For someone starting from scratch, learning to setup Asterisk properly and 
coding your first diaplan - even using the samples - is difficult and 
non-intuitive.

j

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Re: [asterisk-users] iaxmodem / hylafax receive problem

2010-01-14 Thread Jeff LaCoursiere

On Thu, 14 Jan 2010, Doug Lytle wrote:

 Kingsley Tart wrote:
 Hi,

 I'm trying to receive faxes using hylafax / iaxmodem but I just can't
 get it to work. We're using Sangoma E1 cards and have calls coming in


 Without seeing your config files for iaxmodem and hylafax and also
 seeing a dialplan snippet on how you're launching calls from Asterisk to
 hylafax, it's not going to be easy to help you.

 Doug

Actually it is fairly clear that his dialplan is correctly routing the 
calls to iaxmodem, and that iaxmodem is simply not completing the 
training.  I would say that the fax machine you are testing with is either 
on a horribly noisy POTS line, is on a VoIP line and you don't realize it, 
or is one of the fax machines that is just incompatible with hylafax class 
1 support (have run into a few of those).  The suggestion to try from 
other fax machines is a good one.

I suppose that is one piece you could tell us, though.  Are you forcing 
class 1 support?

Cheers,

j

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[asterisk-users] Dahdi issues

2010-01-14 Thread Jeff LaCoursiere

Hello,

My first attempt to get dahdi running on 1.4.28... with a Rhino 8 port 
modular card and a single FXS module.

Got the Rhino card installed and the machine sees it:

r...@pbx:/etc/dahdi# dmesg | grep rcbfx
[   71.985309] rcbfx :04:00.0: PCI INT A - GSI 21 (level, low) - IRQ 
21
[   71.985440] rcbfx 1: Rhino PCI BAR0 5010 IOMem mapped at 
c90008d7c000
[   71.985504] rcbfx 1: Waiting for response from card .
[   71.986276] rcbfx 1: Firmware Version 2.1
[   71.986288] rcbfx :04:00.0: firmware: requesting rcbfx.fw
[   72.047192] rcbfx 1: firmware rcbfx.fw not available from userspace
[   72.047202] rcbfx 1: Hardware version 11
[   72.047233] rcbfx 1: G168 07 08 DSP Loader file size = 170 App file 
size = 48414
[   72.350080] rcbfx 1: G168 DSP Ping DSP Version 106
[   72.510185] rcbfx 1: G168 DSP Active and Servicing 2 Channels - 3
[   72.510681] rcbfx 1: Starting DMA
[   72.530147] rcbfx 1: Spotted a Rhino: Rhino RCB8FXX (1 modules)
r...@pbx:/etc/dahdi#

Dahdi also sees it:

r...@pbx:/etc/dahdi# lsdahdi
### Span  1: Rhino RCB8FXX/1 Rhino RCB8FXX/1 (MASTER)
   1 FXSFXOKS   (SWEC: MG2)
   2 FXSFXOKS   (SWEC: MG2)
   3 EMPTY
   4 EMPTY
   5 EMPTY
   6 EMPTY
   7 EMPTY
   8 EMPTY
r...@pbx:/etc/dahdi# dahdi_cfg -vvv
DAHDI Tools Version - 2.2.0

DAHDI Version: 2.2.1-rc2
Echo Canceller(s): MG2
Configuration
==


Channel map:

Channel 01: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 01)
Channel 02: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 02)

2 channels to configure.

Setting echocan for channel 1 to mg2
Setting echocan for channel 2 to mg2
r...@pbx:/etc/dahdi#



I am running FreePBX, so it created /etc/asterisk/zapata_additonal.conf, 
so I linked /etc/asterisk/chan_dahdi.conf to it:

r...@pbx:/etc/asterisk# ls -ltr {chan_dahdi,zapata_additional}.conf
-rw-rw-r-- 1 asterisk asterisk 678 2010-01-13 21:27 zapata_additional.conf
lrwxrwxrwx 1 asterisk asterisk  22 2010-01-13 23:11 chan_dahdi.conf - 
zapata_additional.conf
r...@pbx:/etc/asterisk#

r...@pbx:/etc/asterisk# cat chan_dahdi.conf
;;
; Do NOT edit this file as it is auto-generated by FreePBX. All 
modifications to ;
; this file must be done via the web gui. There are alternative files to 
make;
; custom modifications, details at: http://freepbx.org/configuration_files 
;
;;
;

;;[20001]
signalling=fxo_ks
pickupgroup=
mailbox=20...@device
immediate=no
echotraining=800
echocancelwhenbridged=no
echocancel=yes
context=from-internal
callprogress=no
callgroup=
callerid=device 20001
busydetect=no
busycount=7
accountcode=
channel=1

;;[20002]
signalling=fxo_ks
pickupgroup=
mailbox=20...@device
immediate=no
echotraining=800
echocancelwhenbridged=no
echocancel=yes
context=from-internal
callprogress=no
callgroup=
callerid=device 20002
busydetect=no
busycount=7
accountcode=
channel=2

r...@pbx:/etc/asterisk#


BUT asterisk doesn't seem to see it:

r...@pbx:/etc/asterisk# asterisk -rx 'dahdi show channels'
Chan Extension  Context Language   MOH Interpret
r...@pbx:/etc/asterisk#

Any clues?  I am sure I am missing something stupid.

Thanks,

j

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Re: [asterisk-users] Dahdi issues

2010-01-14 Thread Jeff LaCoursiere

On Thu, 14 Jan 2010, Danny Nicholas wrote:

 I'm on 1.4.26.2 and have to have DAHDI entries in user.conf for Asterisk to
 see the DAHDI line (dahdi_genconf users).

Hmm, that would seem to coincide with the entries I already have in 
chan_dahdi.conf.  I did it anyway, but unfornuately there is no change. 
Still no channels to show in asterisk.  Interesting that it just randomly 
decided to create extensions 4000 and 4001 for my two channels :)

j


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
 LaCoursiere
 Sent: Thursday, January 14, 2010 9:23 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] Dahdi issues


 Hello,

 My first attempt to get dahdi running on 1.4.28... with a Rhino 8 port
 modular card and a single FXS module.

 Got the Rhino card installed and the machine sees it:

 r...@pbx:/etc/dahdi# dmesg | grep rcbfx
 [   71.985309] rcbfx :04:00.0: PCI INT A - GSI 21 (level, low) - IRQ
 21
 [   71.985440] rcbfx 1: Rhino PCI BAR0 5010 IOMem mapped at
 c90008d7c000
 [   71.985504] rcbfx 1: Waiting for response from card .
 [   71.986276] rcbfx 1: Firmware Version 2.1
 [   71.986288] rcbfx :04:00.0: firmware: requesting rcbfx.fw
 [   72.047192] rcbfx 1: firmware rcbfx.fw not available from userspace
 [   72.047202] rcbfx 1: Hardware version 11
 [   72.047233] rcbfx 1: G168 07 08 DSP Loader file size = 170 App file
 size = 48414
 [   72.350080] rcbfx 1: G168 DSP Ping DSP Version 106
 [   72.510185] rcbfx 1: G168 DSP Active and Servicing 2 Channels - 3
 [   72.510681] rcbfx 1: Starting DMA
 [   72.530147] rcbfx 1: Spotted a Rhino: Rhino RCB8FXX (1 modules)
 r...@pbx:/etc/dahdi#

 Dahdi also sees it:

 r...@pbx:/etc/dahdi# lsdahdi
 ### Span  1: Rhino RCB8FXX/1 Rhino RCB8FXX/1 (MASTER)
   1 FXSFXOKS   (SWEC: MG2)
   2 FXSFXOKS   (SWEC: MG2)
   3 EMPTY
   4 EMPTY
   5 EMPTY
   6 EMPTY
   7 EMPTY
   8 EMPTY
 r...@pbx:/etc/dahdi# dahdi_cfg -vvv
 DAHDI Tools Version - 2.2.0

 DAHDI Version: 2.2.1-rc2
 Echo Canceller(s): MG2
 Configuration
 ==


 Channel map:

 Channel 01: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 01)
 Channel 02: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 02)

 2 channels to configure.

 Setting echocan for channel 1 to mg2
 Setting echocan for channel 2 to mg2
 r...@pbx:/etc/dahdi#



 I am running FreePBX, so it created /etc/asterisk/zapata_additonal.conf,
 so I linked /etc/asterisk/chan_dahdi.conf to it:

 r...@pbx:/etc/asterisk# ls -ltr {chan_dahdi,zapata_additional}.conf
 -rw-rw-r-- 1 asterisk asterisk 678 2010-01-13 21:27 zapata_additional.conf
 lrwxrwxrwx 1 asterisk asterisk  22 2010-01-13 23:11 chan_dahdi.conf -
 zapata_additional.conf
 r...@pbx:/etc/asterisk#

 r...@pbx:/etc/asterisk# cat chan_dahdi.conf
 ;---
 -;
 ; Do NOT edit this file as it is auto-generated by FreePBX. All
 modifications to ;
 ; this file must be done via the web gui. There are alternative files to
 make;
 ; custom modifications, details at: http://freepbx.org/configuration_files
 ;
 ;---
 -;
 ;

 ;;[20001]
 signalling=fxo_ks
 pickupgroup=
 mailbox=20...@device
 immediate=no
 echotraining=800
 echocancelwhenbridged=no
 echocancel=yes
 context=from-internal
 callprogress=no
 callgroup=
 callerid=device 20001
 busydetect=no
 busycount=7
 accountcode=
 channel=1

 ;;[20002]
 signalling=fxo_ks
 pickupgroup=
 mailbox=20...@device
 immediate=no
 echotraining=800
 echocancelwhenbridged=no
 echocancel=yes
 context=from-internal
 callprogress=no
 callgroup=
 callerid=device 20002
 busydetect=no
 busycount=7
 accountcode=
 channel=2

 r...@pbx:/etc/asterisk#


 BUT asterisk doesn't seem to see it:

 r...@pbx:/etc/asterisk# asterisk -rx 'dahdi show channels'
Chan Extension  Context Language   MOH Interpret
 r...@pbx:/etc/asterisk#

 Any clues?  I am sure I am missing something stupid.

 Thanks,

 j

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[asterisk-users] Dahdi and FreePBX

2010-01-14 Thread Jeff LaCoursiere

Perhaps this more belongs on the FreePBX list, but for the archives, this 
is what I did to make it work:

chan_dahdi wants to read /etc/asterisk/chan_dahdi.conf

FreePBX, at least how I installed from source, seems to think I am still 
running Zaptel.  It created zapata_additional.conf when I added two ZAP 
channels.  For some unknown reason it did NOT create zapata.conf, although 
the sample was still in /etc/asterisk.

I blindly linked chan_dahdi.conf to zapata_additional.conf, but that 
failed (and had I looked in /var/log/asterisk/full before posting earlier 
I would have seen why), because zapata_additional.conf has no '[channels]' 
context identifier, as it is really just meant to be included by 
zapata.conf.

So the solution, barring trying to figure out why FreePBX is still using 
Zaptel filenames, is to create a chan_dahdi.conf that looks like this:

[channels]
language=en
#include zapata_additional.conf

Or a simple soft link to zapata.conf, containing the above, would also 
have worked.

Then a quick restart of asterisk and all was well.  No need for a 
users.conf.

Cheers,

j



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Re: [asterisk-users] GXV3140 and Xlite video

2010-01-14 Thread Jeff LaCoursiere

On Thu, 14 Jan 2010, Julian Lyndon-Smith wrote:

 Has anyone managed to get these two phones to make a video call to each other 
 ?

 If so, care to share how the hell you managed ?

 the GXV is at the latest firmware, and xlite the latest download

 Asterisk 1.4 trunk

 TIA

 Julian


I've done it.  I don't recall there being much special about it.  Have to 
make sure you have videosupport turned on in sip.conf, and that each peer 
has h264 in its codec list.  Can you make two GXV3140s talk to each other 
with video?

j

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Re: [asterisk-users] 10/100 voip phones and gigabit connection

2010-01-15 Thread Jeff LaCoursiere


On Fri, 15 Jan 2010, randall wrote:

 Sure. My point was just that IF you only got one connection in the wall, 
 its cheaper to get a switch than getting a phone with dual 1Gbit ports.
 
 Leif
 
 OK, point taken.

 but i have 6xisdn2 and already 2x24 gigabit switches (will need to replace 
 one with a PoE version ) these connections include both desktops and current 
 phones.

 i was just hoping to cut back the amount of cabling with 50%, and when i 
 found out that most phones with 10/100/1000 connection cost about 250,- 
 euro's a piece instead of 90,- for a decent version with 10/100 it was a real 
 bummer, it would mean about doubling my budget.


I'm not sure you get it - he is saying you can eliminate the extra cable 
run to the desk, and place a small 5 port gigabit switch under the desk 
and drive both your PC and the phone from it.  Total cost per desk - 90 + 
17 euros.  Significantly less than 250 euros for a dual gigabit port 
phone.  No change to your switching infrastructure in your machine room.

j

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Re: [asterisk-users] 10/100 voip phones and gigabit connection

2010-01-15 Thread Jeff LaCoursiere


On Fri, 15 Jan 2010, Hans Witvliet wrote:


 If you connect your pc with GB-lan card to an dual-ported ip-phone, you
 and up with an 100Mbps lan connection to your pc.

 Only way to avoid that, is to insert a cheap second lan-card in your pc,
 and connect your phone to the second lan, so your pc will act as an
 switch, instead of your phone...

I'm curious - how have you managed to connect a second LAN card and have 
it bridge your (presumably onboard) ethernet?  Does Windows have such 
capability?  But I guess the OP was running XUbuntu, and though relatively 
complicated I guess you could get it to do that.

j

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Re: [asterisk-users] Virtual Asterisk Installation

2010-01-20 Thread Jeff LaCoursiere


On Thu, 21 Jan 2010, Gergo Csibra wrote:

 Wednesday, January 20, 2010, 11:41:48 PM, Michiel wrote:

 Forget about virtualization!
 ...
 Virtualisation is nice for test-setups, but thats it. for any real job
 it's a major pain in the ass and makes stuff bork beyond imagination.

 Well. Why do you use computer? There're slide-rule. You can calculate
 anything with that...


Pretty crappy analogy.  Just because you *can* do something doesn't mean 
it is production ready.  But then the OP said it wasn't all that 
important, so I would say go Xen and tell us how it works out.  I think 
you will only have trouble with conferencing, and maybe not even then if 
the machine is beefy enough and unloaded.  Monitoring servers are usually 
pretty unloaded.

I'm playing a lot with OpenVZ, but you won't have access to your PSTN 
hardware... at least I haven't been able to make that part work.

j

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[asterisk-users] Mitel integration

2010-01-27 Thread Jeff LaCoursiere

Hi,

A potential client (hotel) has a Property Management System that talks the 
Mitel protocol to their current Mitel PBX in order to receive CDRs 
(which end up being rated by the PMS system and charged back to guests).

Does anyone know of any (free or otherwise) docs on this protocol, or 
better still have experience interfacing asterisk in a hotel situation 
like this?  The PMS developers claim that the Mitel spec is proprietary, 
and that they cannot give it to me, and are basically unwilling to try and 
develop a method with us to integrate directly.  Funny enough they also 
claim that just about every traditional PBX emulates this protocol for 
integration with PMS systems, so they say that if I can manage to do the 
same I will instantly integrate with MANY PMS systems.

Sounds good to me, but without the spec I'm stuck in a catch 22!

Thanks,

j

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Re: [asterisk-users] Mitel integration

2010-01-27 Thread Jeff LaCoursiere


On Wed, 27 Jan 2010, Mark Wiater wrote:

 the mitel 3300 sends SMDR on TCP 1752.  It spews software and hardware 
 logs in the same manner, different ports.

This particular model (need to get the model number) has a serial 
connection.  I'm all for putting a serial sniffer between them (if they 
let me!), but was really hoping someone had already done this and could 
give me a headstart.

I'll investigate the ethernet options, though, as that would make more 
sense anyway!  If the PMS will talk over ethernet I'll try to pretend to 
be a 3300.

Cheers,

j


 On 1/27/2010 11:00 AM,  Steve Howes said:
 On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote:
 Sounds good to me, but without the spec I'm stuck in a catch 22!

 tcpdump? (assuming IP). Bet its fairly simple plain text or something.

 Steve



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Re: [asterisk-users] codec conversion

2010-02-02 Thread Jeff LaCoursiere


On Tue, 2 Feb 2010, Steve Edwards wrote:

 On Tue, 2 Feb 2010, wassim darwich wrote:

 Thanks for?your reply,ill give?you my situation, iam using my asterisk box 
 as a switch ,so my client is sending me ulaw and my voip provider?only 
 accept g723 ,So what i have to do is to receive?g711?codec and convert them 
 to g723 at?asterisk ,i tried this before but i saw the cpu?usage is 
 overloaded when doing conversion ,Iam using asterisk 1.4.22 ,So what do you 
 advice me.

 Get your client to switch to g723 or your provider to switch to ulaw. If that 
 is not possible, get more CPU resources:

 1) Eliminate any unrelated processes (X, Apache, MySQL, Tetris). Make sure 
 Asterisk is running with elevated priority.

 2) If your other processes (AGIs?) are written in scripting languages (Perl, 
 PHP), re-code them in compiled languages (C).

 3) Use more powerful processors (faster clock, more cores, more processors).

 4) Split the load across multiple hosts. This has the added advantage of not 
 putting all your eggs in one basket -- you can take a host out of service for 
 maintenance or upgrades.

 5) If you are swapping, more RAM may help.


Don't forget the fancy Digium codec translator card thingy!

j

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[asterisk-users] asterisk video support and IPTV

2010-02-02 Thread Jeff LaCoursiere

Has anyone played with the idea of Asterisk as an H.264 multicast tool? 
I am wondering what the possibility would be to have some kind of machine 
with a capture card call asterisk over SIP and have asterisk make another 
hundred calls to subscribers.  Then any H.264 compatible device (Android? 
Set top boxes?  Plugin to MythTV?) would be able to receive a video/audio 
stream.

j

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Re: [asterisk-users] Losing local SIP phones when internet goes down?

2010-02-05 Thread Jeff LaCoursiere

On Fri, 5 Feb 2010, Nikhil Nair wrote:

 Hi again,

 OK, I've now installed a local caching nameserver, but don't see any
 change at all.

 IN detail, what I did:

 - Installed Debian packages resolvconf and dnsmasq (resolvconf just takes
 care of dynamic nameserver allocations in /etc/resolv.conf).

 - After looking at the docs, edited /etc/network/interfaces to add a
   dns-nameservers line in the entry for eth1.  Then reconfigured
   resolvconf.

 - Checked /etc/resolv.conf: now showing 127.0.0.1 as the only nameserver.

 - Tested name resolution in general: working fine.

 - Turned ADSL router off and tried to make local and Zap calls: no luck.

 - Rebooted machine and tried again: still no luck.

 Again, the logs indicate that Asterisk thinks the SIP phones are
 unreachable.

 Was there anything special I needed to do with the setup of dnsmasq, or
 its interface with Asterisk?  If not, I'm stuck again.

 Thoughts?

 Nikhil.


Hi,

I am stepping out on a limb here, since I have never run dnsmasq, but I 
don't think it is an actual caching server.  I think it just relays 
queries to upstream servers, which in your case are still unreachable, and 
will still cause asterisk to timeout waiting for a reply.

You need a true local DNS server that can answer for your asterisk box and 
any named phones.  A caching server should do also, assuming that your 
link is up long enough to serve and cache a few local queries before it 
goes down - pretty much how most of my systems run.

j

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Re: [asterisk-users] Losing local SIP phones when internet goes down?

2010-02-05 Thread Jeff LaCoursiere


On Fri, 5 Feb 2010, Vinícius Fontes wrote:

I solved similar issues by setting srvlookup=no, having bind running 
locally and just the line nameserver 127.0.0.1 on /etc/resolv.conf.




Your local bind is what solved the problem.  The srvlookup=no didn't 
actually help IMO.


j



Atenciosamente,

Vinícius Fontes
Gerente de Segurança da Informação
Canall Tecnologia em Comunicações
Passo Fundo - RS - Brasil
+55 54 2104-7000

Information Security Manager
Canall Tecnologia em Comunicações
Passo Fundo - RS - Brazil
+55 54 2104-7000

- Randy R randulo2...@gmail.com escreveu:


2010/2/5 Vinícius Fontes vinic...@canall.com.br:

Have you tried to set srvlookup=no on your sip.conf?


I think that just stops SRV lookups, not regular DNS.

/r

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Re: [asterisk-users] large scale paging

2010-02-05 Thread Jeff LaCoursiere


On Fri, 5 Feb 2010, Mark Willis wrote:

 Has anyone done any large scale intercom deployments with Asterisk? I've
 been asked about building a system to one-way page 500 phones
 simultaneously from a single server.

 My concerns are:

 - My limited math capabilities suggest 41 Mbps of RTP traffic, which
 seems like a lot, plus asterisk would be taking a single input stream
 and exploding it out to 500 endpoints.

How did you get that number?  Even with ulaw @ 64Kbps you theoretically 
get 32Mbps.  If you used G.729 you would cut that down to 4 or 5Mbps. 
Totally oversimplified, but that seems a lot more doable.

 - There are 500 near-simultaneous INVITEs being sent. Can the SIP
 channel handle that?


I can't say I have ever pushed that hard, but that doesn't sound like it 
would be difficult to handle.  There are plenty claiming they have 400 
simultaneous two way conversations going on a single box.

j

 Any suggestions or war stories are appreciated.

 Mark Willis
 Cartama Consulting LLC
 210 698 5097


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Re: [asterisk-users] Dial script

2010-02-05 Thread Jeff LaCoursiere


On Sat, 6 Feb 2010, Thomas Perron wrote:


karl,
does it make you feel good ?
wow.  pathetic.


On Fri, Feb 5, 2010 at 11:00 PM, Karl Fife karlf...@gmail.com wrote:

Try this:
#rm -rf /


I second that opinion.  Tell us first WHY you want to dial 1 numbers 
in sequence.  Without any reason, you must be assumed to be a call 
spammer, and you are looking for help in the wrong place.


j



- Original Message -
From: Thomas Perron thomas.per...@gmail.com
To: asterisk-users@lists.digium.com
Sent: Friday, February 05, 2010 8:54 PM
Subject: [asterisk-users] Dial script



Does anyone have a Dial script or a hint on how I can dial 1
numbers in sequence?
When the calls are answered, I play a .gsm or .wav.
Then, if user presses a defined digit, the call gets bridged to me.

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Re: [asterisk-users] test

2010-02-09 Thread Jeff LaCoursiere

fail.

On Tue, 9 Feb 2010, aster...@opensourcesolution.in wrote:



 test

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Re: [asterisk-users] IP Phone recommendation

2010-02-10 Thread Jeff LaCoursiere

On Wed, 10 Feb 2010, Tim Nelson wrote:

 - Gordon Henderson gordon+aster...@drogon.net wrote:
 If not using PoE I'd suggest getting a few extra PSUs though - that's
 one
 area I have had a few issues with - but maybe it's just been the UK
 ones.

 Gordon

 The same can be said for the US versions. My experience has been it's not a 
 case of 'if' the PSU will fail, but 'when'. In a past (less intelligent) 
 life, I deployed a fair number of the GXP2020s and GXP2000s. There are not 
 very many of them left that haven't completely died(the phone itself), and of 
 those left, they've all had power supplies replaced.

 I cannot speak for the quality of the later devices from Grandstream. After 
 being burned, it's a bit hard to look at them again when there are so many 
 other quality devices available (think Polycom, Aastra, etc).

 --Tim


I haven't used any standard Grandstream IP phones, but I am *trying* to 
stabalize the new video phones they have come up with.  I have several 
GXV3000 and GXV3140s.  I got through central provisioning using their java 
based tool and for the most part these phones work, but have very odd 
bugs.  If left to itself for more than a few days the 3140 simply stops 
answering calls.  The 3000 has very odd DTMF issues - like doubling every 
digit pressed.  This is all fine and I know they are new products, but 
what is frustrating is Grandstream's lack of support.  The forums are next 
to useless, and the firmware releases are always coming very soon.

Then there are my horrid experiences with their FXO gateways.  Echo, bad 
audio in general, needing a reboot every few days, etc.  Again, support is 
non existant.

So regardless of the quality of the latest phones, the company itself 
leaves a lot to be desired IMO.

j

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[asterisk-users] video voicemail

2010-02-15 Thread Jeff LaCoursiere

Playing around with the Grandstream GXV3140.

I'm interested in having the video voicemail clips emailed in a format 
that might be opened by Windows Media Player or even Quicktime.  Have been 
googling around a lot and have tried various bits of OSS to read the 
resulting .h264 file that asterisk is saving, but having absolutely no 
luck.  A video nut I know took a look at the file and said it had no 
header, and was actually convinced there was no video in it.

Anyone else trying to do this?

Cheers,

j

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Re: [asterisk-users] video voicemail

2010-02-15 Thread Jeff LaCoursiere

On Mon, 15 Feb 2010, Tilghman Lesher wrote:

 On Monday 15 February 2010 14:09:38 Olle E. Johansson wrote:
 15 feb 2010 kl. 20.31 skrev Jeff LaCoursiere:
 Playing around with the Grandstream GXV3140.

 I'm interested in having the video voicemail clips emailed in a format
 that might be opened by Windows Media Player or even Quicktime.  Have
 been googling around a lot and have tried various bits of OSS to read the
 resulting .h264 file that asterisk is saving, but having absolutely no
 luck.  A video nut I know took a look at the file and said it had no
 header, and was actually convinced there was no video in it.

 Anyone else trying to do this?

 Asterisk is not saving a proper h.264 file, it's saving the raw RTP media.
 I think that ffmpeg had a module that could handle this at some point in
 time.

 Because of patents for H.264, we can't convert the media to anything
 useful.

 IIRC, the actual format of the file is:
 1-bit: full-frame marker
 15-bits, unsigned: length of the RTP packet, in bytes
 RTP-data
 1-bit: full-frame marker
 15-bits, unsigned: length of the RTP packet, in bytes
 RTP-data
 (etc.)

 The format was designed to be easily convertable back into an RTP stream,
 because as the format does not include audio data, it was believed that it
 would never be useful outside of Asterisk's own usage.


Am I naive in assuming that I could extract the RTP data given the format 
above into something that is inherently h.264 encoded?

Cheers,

j

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[asterisk-users] time/date over POTS?

2010-03-04 Thread Jeff LaCoursiere

I had a customer ask me about time/date information being sent to his 
analog (attached to a Linksys SPA2102) answering machine.  I didn't know 
that POTS could carry this information.  Is this something Asterisk could 
send over SIP?

Cheers,

j

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Re: [asterisk-users] time/date over POTS?

2010-03-04 Thread Jeff LaCoursiere

On Thu, 4 Mar 2010, Dave Fullerton wrote:

 Jeff LaCoursiere wrote:
 I had a customer ask me about time/date information being sent to his
 analog (attached to a Linksys SPA2102) answering machine.  I didn't know
 that POTS could carry this information.  Is this something Asterisk could
 send over SIP?

 Cheers,

 j

 Time and date info on a POTS line is part of the caller ID stream. It is
 up to the analog endpoint sending the caller ID stream to know the
 current time to send. Anything that works with SIP should also have NTP
 capabilities and should be getting its time using that.

 -Dave


Aha.  Sadly I know that the incoming calls from our PSTN provider (over 
RBS T1) do NOT carry caller ID, so what we are passing on via SIP to the 
Linksys box must also be missing the time info.

Is there any way to add that to the outgoing call to the Linksys box?

Cheers,

j

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Re: [asterisk-users] 30 mins GSM file

2010-03-05 Thread Jeff LaCoursiere

On Thu, 4 Mar 2010, Steve Howes wrote:


 On 4 Mar 2010, at 23:11, Steve Edwards wrote:
 On Thu, 4 Mar 2010, Steve Edwards wrote:
 On Fri, 5 Mar 2010, David @ULC wrote:

 I need to create 30 mins of GSM file for Asterisk .

 Silent  / Blank file.

 Whats the best way to create it ?

 Record yourself thinking of the solution for 1/2 of an hour.

 Use sox to concatenate 6.9 copies of John Cage's 4'33

 Get permission first..

 S


Considering that was a 1950's era composition, perhaps the copyright has 
already expired?

j

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Re: [asterisk-users] Fwd: Switchvox SOHO 4.5 is Here

2010-03-11 Thread Jeff LaCoursiere


On Fri, 12 Mar 2010, Angelito Manansala wrote:

 If you are having trouble reading this email, read the online
 versionhttp://now.eloqua.com/es.asp?s=491e=78675elq=55426a8b6c714f5bb6f2bf4b5d37bf55
 .

 http://app.en25.com/e/er.aspx?s=491lid=215elq=55426a8b6c714f5bb6f2bf4b5d37bf55

 Dear Lito,

 *The information in this email is given to you in advance to make you aware
 of an impending product release announcement. You are obliged, under the
 terms of your NDA with Digium, to keep this information confidential until
 the Switchvox SOHO 4.5 release is announced on March 30, 2010.*


So am I missing something or did you just blatantly disregard the above 
warning to honor your NDA?

j

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[asterisk-users] IAX2 peer question

2010-03-13 Thread Jeff LaCoursiere

What does the (T) mean?  Am playing around with running an IAX trunk over 
an OpenVPN session and see this only on this peer.

demopbx/sunfone  10.222.0.6  (D)  255.255.255.255  4569 (T)  OK 
(26 ms)

Same thing on the other side:

sunfone/demopbx  10.222.0.1  (S)  255.255.255.255  4569 (T)  OK 
(31 ms)


Cheers,

j

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Re: [asterisk-users] IAX2 peer question

2010-03-13 Thread Jeff LaCoursiere

On Sat, 13 Mar 2010, Jeff LaCoursiere wrote:


 What does the (T) mean?  Am playing around with running an IAX trunk over
 an OpenVPN session and see this only on this peer.

 demopbx/sunfone  10.222.0.6  (D)  255.255.255.255  4569 (T)  OK
 (26 ms)

 Same thing on the other side:

 sunfone/demopbx  10.222.0.1  (S)  255.255.255.255  4569 (T)  OK
 (31 ms)


Doh!  I think it means that I have included trunk=yes in the peer 
config, which I have only done on this peer :):)  Sorry for the noise.

j

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Re: [asterisk-users] Android Phones ;-)

2010-03-15 Thread Jeff LaCoursiere


On Mon, 15 Mar 2010, Ishfaq Malik wrote:

 Conrad Wood wrote:
 FWIW, just received an android-based phone and after installing
 sipdroid found that it works very well with asterisk ;).

 It automatically dials numbers through asterisk if available and
 otherwise through the gsm network.

 Contacts integrate well too.

 No ties to any telco or to google, just a happy user ;)


 Conrad


 I did the same last week and agree totally, a nice little softphone, well 
 integrated with the rest of the phone and took about 1 min to configure 
 without looking at any instructions.

 -- 
 Ishfaq Malik
 Software Developer
 PackNet Ltd


So which Android phone, and is it using the GSM interface for the SIP 
traffic, or only if you are on wifi?

Does anyone have a wimax android phone yet?

j

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Re: [asterisk-users] Asterisk to be used with Ciscs media gateways

2010-03-15 Thread Jeff LaCoursiere


On Mon, 15 Mar 2010, David Backeberg wrote:


 and also to do LCR and Quality based routing of International calls?

 I don't know what that means.


Least Cost Routing.  Asterisk doesn't have anything built in for this.  We 
do it with an in-house AGI.  Others have done similar things that you 
might be able to buy.  Try on asterisk-biz.

The question I have is - why the Cisco?  Assuming you have SIP or H.323 
capable phones, just dump the Cisco and use the asterisk box for the whole 
shebang.

j

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Re: [asterisk-users] Asterisk to be used with Ciscs media gateways

2010-03-15 Thread Jeff LaCoursiere


On Mon, 15 Mar 2010, Mohit Saxena wrote:

 We are a mobile operator so has to work with the PSTN side E1s from the 
 Mobile switch. This is the reason for using Cisco Media gateways.

I know you may be stuck with them, but you could just as easily plug in a 
Digium/Sangoma/Rhino T1/E1 card (or Xorcom channel bank?) into your 
asterisk box and you would be able to accomplish the same thing, but in 
IMO a much more asterisk-friendly way.

Can't help you with the Cisco config... you will need to post a lot more 
details about your asterisk config if you want help on that side.

j


 Kindly help

 Br,
 Mohit C. Saxena I Data/ISP Department
 Starcomms Plc.
 1261c Bishop Kale Close, Victoria Island, Lagos, Nigeria,  +234-702-8000-709 
 email:moh...@starcomms.com
 www.starcomms.com


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com 
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff LaCoursiere
 Sent: Monday, March 15, 2010 6:06 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Asterisk to be used with Ciscs media gateways



 On Mon, 15 Mar 2010, David Backeberg wrote:


 and also to do LCR and Quality based routing of International calls?

 I don't know what that means.


 Least Cost Routing.  Asterisk doesn't have anything built in for this.  We
 do it with an in-house AGI.  Others have done similar things that you
 might be able to buy.  Try on asterisk-biz.

 The question I have is - why the Cisco?  Assuming you have SIP or H.323
 capable phones, just dump the Cisco and use the asterisk box for the whole
 shebang.

 j

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Re: [asterisk-users] Time counting while playback

2010-03-15 Thread Jeff LaCoursiere

On Tue, 16 Mar 2010, Pham Quy wrote:

 Hi all,

 This question has been asked for days, I think that would be more
 comprehensible if i post it in a new thread.

 What i want to do is something like karaoke. when users call to
 asterisk, a music song is played while caller sings. Their voice
 will be recorded and mixed with the music. To do that i used
 MixMonitor() and Playback() applications.

 I also want to enable users to select a part of song to be recorded
 (monitored) for example: Users press '*' to start recording. For
 stopping record, there are two ways: (1) he press '#'to stop recording
 OR it will be stopped (stop MixMonitor) AUTOMATICALLY after 60 seconds.

 How can I count down 60s? MixMonitor app doesnt have any time out
 argument.

 I detect '#' using Read() app as following

 
 [ivr-test]
 exten = test,1,Answer()
 exten = test,n,Wait(2)
 exten = test,n(prompt),Read(digit,hello-world,1,,3,2)
 exten = test,n,NoOp(Input digit - $[${digit}])
 exten = test,n,GotoIf($[${digit} = 1]?one,1)
 exten = test,n,GotoIf($[${digit} = #]?sharp,1)
 exten = test,n,GotoIf($[${digit} = ]?nokey,1)
 exten = test,n,Goto(prompt)
 exten = test,n,Hangup()

 exten = one,1,NoOp(1 pressed)
 exten = one,n,Hangup()

 exten = sharp,1,NoOp(You press # )
 exten = sharp,n,HangUp()

 exten = nokey,1,NoOp(No key pressed)
 exten = nokey,n,Hangup()
 ---

 But it couldnt read #, key '#' have recognized as NoKey

 ps: sorry for my english

 Quyps


I think you would be more successful and have more control if you wrote it 
as an AGI.  Then you could set a timer that would interrupt the process 
and you could do what you like from there (hangup?).  I think you are 
asking too much of the dialplan.

j



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Re: [asterisk-users] 8Port Junghanns BRI card under Dahdi

2010-03-20 Thread Jeff LaCoursiere

On Sat, 20 Mar 2010, Loic Didelot wrote:

 Hi,
 I try to get an 8 Port Junghanns BRI card working under dahdi. The card
 works with zaptel but I have no success under dahdi.

 I load the module with modprobe wcb4xxp. I dont get any errors but I
 dont see the spans in /proc/dahdi. The output from dmesg remains empty.


 I use the following dahdi version:
 URL: http://svn.digium.com/svn/dahdi/linux/trunk
 Repository Root: http://svn.digium.com/svn/dahdi
 Repository UUID: a0bf4364-ded3-4de4-8d8a-66a801d63aff
 Revision: 8353
 Node Kind: directory
 Schedule: normal
 Last Changed Author: tzafrir
 Last Changed Rev: 8347
 Last Changed Date: 2010-03-18 13:38:53 +0100 (Thu, 18 Mar 2010)


 Any idea is welcome.



Did you run dahdi_genconf?

Post your /etc/dahdi/system.conf and /etc/asterisk/chan_dahdi.conf .

Cheers,

j


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Re: [asterisk-users] Press release: Virtual Communication Clouds :: New feature in Asterisk 1.8

2010-04-01 Thread Jeff LaCoursiere

I finally got it at Calories Consumed.  Geesh.  Good one!  :)

j

On Thu, 1 Apr 2010, Olle E. Johansson wrote:

 FOR IMMEDIATE RELEASE
 Puerto Escondido, Mexico, April 1st, 2010:

 Digium launches Asterisk VCC (TM) - a new virtual communication platform
 for enterprises, the public sector and the home.
 ===

 Asterisk 1.8 will contain a stunning new technology for all Asterisk users 
 world-
 wide - virtual communication clouds or VCC (TM).  With this technology, call
 handling will never be the same. In one move, the Asterisk development team
 leaves the old world of PBX call switching behind and moves the enterprise
 telephony server to the cloud.

 By combining IPv6, the 3G cell network and cloud services with existing 
 Asterisk
 technologies  like Dundi and IAX2, Digium moves into the era of cloud 
 computing.
 The launch includes end-user applications powered by cloud services
 - moving Digium technology to the palm of your hand.

 - Our new platform is built for the new organization in the workplace, the 
 family
 and the community - a truly virtual multimedia communication network for the
 Internet age. By moving our focus away from the traditional PBX, we succeeded
 in changing the  Digium solution from a server centric view to a service 
 centric view.
 says Sokkie Stevens, product manager for the new platform.

 The first step was to transform Digium into a virtual service provider. Digium
 is one of the first companies to get an IPv6 assignment on a global service
 provider level. After signing peering agreements with major carriers world-
 wide, the next step was to apply the successful Dundi protocol on top of
 IPv6.

 -Dundi and IPv6 was a match made in heaven, says Mick Spenser,
 the CTO for Digium, Dundi had a successful peering and discovery
 infrastructure that is now even stronger with IPv6 multicast and secured
 by using IPsec.

 VCC will be a binary module distributed with Asterisk 1.8. It will connect
 to the Digium VCCnet over native IPv6, IPv6 over IPv4 tunnels and directly
 over layer 2 technologies like Ethernet. All VCC clients will get a native
 IPv6 address assigned. Enterprises may purchase a full IPv6 network range
 in the VCCnet to get full access. VCCnet is a network service managed
 by Digium worldwide.

 VCCnet will enable automatic follow-me functionality. When you turn
 on your VCC-enabled smartphone, the VCCnet client will automatically report 
 your
 location (from 3G cells or GPS) back to the Asterisk service. Your status
 will be automatically updated as you move between networks, from
 WiFi in the office to 3G on the road. One person can have multiple
 VCC clients - one supporting video, another old-fashioned audio
 and a third HD audio and video. The new IAX3 protocol used in VCCnet
 will automatically negiotiate media capabilities and select the right client
 for the right call, depending on privacy settings and personal preferences.

 For VoxSwitch customers, VCCnet will mean that every user can monitor
 the movement of coworkers in realtime. By using the new APIs, additional
 data like credit card transactions, fuel consumption in the car, mileage
 in the air and calories eaten can be reported with a 3D graphical display
 using HTML5.

 As an additional service in the VCCnet cloud, Digium will offer extended
 capacity for your telecommunications platform. When you need more capacity
 for video calls, 5+1 hd voice conferences and other coming services, including
 3D multimedia conferencing, your existing PBX will be virtually extended by 
 using
 resources available (and unused) in the cloud. For the system manager, it will
 look like all these services are produced locally, just like before.

 VCC includes clients for all popular platforms, including the soon to be 
 released
 Apple iPAD. Many people was asking us for the Digium Phone, but it felt very
 wrong to implement an old-fashioned device on top of a modern communication
 network says Mike Spenser. The client will be a natural part of the 
 personal computing
 infrastructure that already exists out there. It will be the personal 
 communication
 exchange, the Facebook of the multimedia realtime communications world.

 Digium will rename the recently launched Asterisk marketplace to
 VCCstore and  use that infrastructure for distribution of the VCCblocks
 - applets that enhance your virtual communication cloud. 3rd party developers
 may apply for development kits and distribution agreements. Digium is 
 currently
 negotiating the rights to distribute audio books and radio shows for the new
 culture-on-hold service while not using the VCCclient for two- or multiparty 
 communication.

 While testing, the most popular VCCblock was the TimeShiftBlock that includes
 the former voicemail service, now enhanced with virtual timeshifting for 
 realtime
 calls between timezones. The TimeShiftBlock includes ten popular synthetic 
 voices,
 including the 

[asterisk-users] realtime jitter/latency measurements

2010-04-08 Thread Jeff LaCoursiere

Howdy,

Can anyone point me to links or discussions about realtime jitter
measurement?  I read a long thread from 2007 (Douglas Garstang) that
didn't end with any conclusions.  I want to do the same thing he was
trying to do - allow realtime jitter measurements to help control call
routing with multiple upstream ITSPs.

Cheers,

j


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Re: [asterisk-users] URGENT - How to exclude one ZAP channel for outgoin and incoming calls

2010-04-08 Thread Jeff LaCoursiere

On Thu, 8 Apr 2010, bruce bruce wrote:

 I am not sure if unplugging line from card would work as it's still in a
 hunt and calls will keep coming through that number and won't fall over to
 next line unless there is a BUSY on the line. There is no timeout; it's a
 hunt on BUSY. Plus, I don't have site access for two days :-)

Nope - unplugging a line that is in a hunt will result in Ring-No-Answer. 
Ditto for previous advice to destroy the zap channel or to leave it out of 
the zaptel configuration.  You need to busy out that line.  You can only 
do this onsite as far as I know.  Or maybe run a script that continually 
takes that channel offhook and dials something benign...


 For calls out I give them a funny workaround of using another set to call
 out and not get audio and then use another phone to call so that a different
 channel is used. They are happy. Since, I been nagging to them to move to
 PRI because rain keeps brining their lines down all the time.

 I can't check zaptel disable of the line now as it nears 9:00 A.M. operation
 time. I will try that later in the day. I am amazed there is not much
 control to the lines in situations like this.


I totally agree.  A busy out application would be a wonderful addition 
:)  I complained about this a few years back... in the meantime, when I 
need to do such a thing, I busy it out by shorting it at the block.

j


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[asterisk-users] jitterbuffer

2010-04-08 Thread Jeff LaCoursiere

What is the consensus on using the 1.4 jitterbuffer?  Do most people 
enable it?

We have a PSTN server that has our RBS T1 trunks in a central location, 
then have clients that connect via SIP to us for access to those trunks. 
Most of them are just fine, but lately we have a handful that are having 
latency and jitter issues.  I am hesitant to just turn on the jitter 
buffer in zapata.conf on the PSTN server for fear of impacting the clients 
that are just fine.

Should I be?

Cheers,

j

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Re: [asterisk-users] jitterbuffer

2010-04-08 Thread Jeff LaCoursiere


On Thu, 8 Apr 2010, Tim Nelson wrote:

 - Jeff LaCoursiere j...@jeff.net wrote:
 What is the consensus on using the 1.4 jitterbuffer?  Do most people
 enable it?

 We have a PSTN server that has our RBS T1 trunks in a central
 location,
 then have clients that connect via SIP to us for access to those
 trunks.
 Most of them are just fine, but lately we have a handful that are
 having
 latency and jitter issues.  I am hesitant to just turn on the jitter
 buffer in zapata.conf on the PSTN server for fear of impacting the
 clients
 that are just fine.

 Should I be?

 I'm using the 1.4 jitterbuffer extensively as many of my customers have 
 poor connectivity (lossy wireless, satellite, etc). It functions well, 
 albeit keep in mind you'll likely need to do some fine tuning to get it 
 just right.


I guess that is part of my question - it would seem to me that tuning is 
basically sizing the buffer, correct?  And that the tuning would be 
different from client to client, as their latency/jitter needs will be 
different.  How did you handle that aspect?  Did you just keep playing 
until you found something that was a best fit for all clients?

I kind of understand that the dejitter must happen on the way out as the 
data gets placed onto a zap channel, and that the other direction should 
be dejittered at the customer's phone or adapter.  In our case this is 
mainly Polycom IP 501s.  I suppose some amount of tuning there will help 
what our client hears.

But the phones are on a 100mb LAN.  So would it be worthwhile to force a 
jitterbuffer on chan_sip on the asterisk server sitting at the client's 
location?

Sorry for trhe vague questions.  I think this would be a great topic for 
someone's BLOG - I haven't found too much in the way of advice via Google 
this morning.

j

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Re: [asterisk-users] How can I record the conversations in a conference call?

2010-04-16 Thread Jeff LaCoursiere

On Fri, 16 Apr 2010, Carlos Chavez wrote:

 On Fri, 2010-04-16 at 08:38 -0700, Luki wrote:
 Please note: A Zaptel timer must be present for conferencing to work!, but
 if the user does not have ZAP/DAHDI hardware, he can use ZAP/DAHDI DUMMY

 Actually, my understanding is that this is incorrect. The conference
 must contain ZAP/DAHDI callers. A dummy won't do. The reason is that
 the ZAP/DAHDI driver mixes the audio in the driver and when this is
 not available it falls back to mixing within MeetMe. But in such case,
 you can neither record the conference nor run an AGI in the
 background.

 See: http://www.voip-info.org/wiki/view/Asterisk+cmd+MeetMe. This is
 from 2004, maybe it changed by now.

 Luki

   I use Meetme all the time in servers that just use dahdi_dummy.  I
 would say that in the past no one would recommend having more than 10
 users in a conference is you did not have a hardware clock but that has
 changed.  With newer kernels and Asterisk versions I have been able to
 get over 50 people in a single Meetme room without any glitches.



I also run all SIP conferences with dahdi_dummy and have recorded them.
As old as 1.4.22.1 seems to work fine.  Using options riM and setting 
MEETME_RECORDINGFILE beforehand.

j

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Re: [asterisk-users] Testing a sip call through Asterisk?

2010-04-16 Thread Jeff LaCoursiere


On Fri, 16 Apr 2010, Nathan Clemons wrote:

 I'm looking to find a test tool that will register with our Asterisk
 (Trixbox) server here at work and place an outgoing call via our main SIP
 trunk (BroadVoice) to confirm that things are working. I've looked around
 but I can't seem to find any tools that will do what I'm looking for.

 I can't just monitor the status of the trunk inside Asterisk, as this is the
 normal status:


[snip]

just add qualify=yes to your context and it will monitor the RT latency.

j

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Re: [asterisk-users] ATA shootout: PAP2T versus Grandstream Handytone 286

2010-04-29 Thread Jeff LaCoursiere

On Thu, 29 Apr 2010, David Backeberg wrote:

 I'm considering a situation where I buy about twenty ATA devices.

 I've played with the Linksys / Cisco PAP2T, and got that working fine
 with some inbound and outbound faxing. The web GUI was okay. I'm
 seeing prices around $45 to $50 for this thing. It comes with two FXS
 ports, but I only need one FXS.

 I've seen the Grandstream Handytone 286 online. It looks promising as
 an alternative to the PAP2T, and I'm seeing prices hovering between
 $25 and $30.

 I'm considering getting one of these Grandstream ATAs onsite to play
 with before I make my final decision.

 What do people think about both products?

 Bonus points for if people have bulk deployed these, either with TFTP
 and configs pushed from a server, or some other good idea.

 It seems that the PAP2T does support TFTP and an XML-based config for
 deployments...


PAP2T - excellent

Handytone - crap

Pretty much every large scale TSP has standardized on the PAP2T or 2102. 
There is a reason the Handytone is priced so low...

j

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Re: [asterisk-users] OT: NAT in SPA922

2010-05-06 Thread Jeff LaCoursiere

On Thu, 6 May 2010, Sebastian Milioto wrote:

 It is a building, with 24 separated rooms, each room will have a PC and a IP
 Phone. Every room connected to a switch Cisco 2950.
 I want keeping all PCs isolated behind a NAT (no access to neighbour's PC),
 and still keep communication in same LAN between all IP Phones.
 
 Should I take another approach on that?
 
 Sebastian
 


Put each PC in its own VLAN.  Keep all the phones in one VLAN.

Although having a $30 router in each room hanging off the phone would 
accomplish what you want also.

j



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Re: [asterisk-users] OT: NAT in SPA922

2010-05-06 Thread Jeff LaCoursiere


On Thu, 6 May 2010, Sebastian Milioto wrote:

 I see the following in SPA922 System tab (new firmware)

 VLAN Settings Enable VLAN:yesnoEnable CDP:yesno VLAN ID:PC Port VLAN Highest
 Priority:01234567No Limit Enable PC Port VLAN Tagging:yesnoPC Port VLAN ID:
 VLAN ID:1 for all Phones, and VLAN 2, 3, 4, 5..,24 for each PC. This
 should work, right?

 Sebastian



Then you will have to do some work on the gateway and layout all your IP 
ranges.  One for the phones and presumably your asterisk server, then one 
range for each PC.  Your gateway will end up with 25 networks.

j

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Re: [asterisk-users] Digits and Vestec

2010-05-11 Thread Jeff LaCoursiere


I'm pretty sure you want it to say naught to make the british happy, for 
zero anyway...


j

On Tue, 11 May 2010, David Backeberg wrote:


Make it say 'zed'.
It will make the British happy, and cause a different kind of
confusion for the Americans.

On Tue, May 11, 2010 at 4:09 PM, Richard Kenner ken...@gnat.com wrote:

This one works on my box (Vestec on 1.4.30 on OpenSuse)


Hmm... Not for me.


$Digit = (ONE:1 |
TWO:2 |
THREE:3 |
FOUR:4 |
FIVE:5 |
SIX:6 |
SEVEN:7 |
EIGHT:8 |
NINE:9 |
(OH|ZERO):0);


This is basically the first thing I tried.  At least for my voice, this
gets whole lot of spurious 0's.  I just tried exactly that (I had
the zero case first) and still no-go.

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Re: [asterisk-users] OT - Which SIP hardphone with 100 BLF ?

2010-05-20 Thread Jeff LaCoursiere


On Thu, 20 May 2010, Gordon Henderson wrote:

 On Thu, 20 May 2010, SIP wrote:

 Even IF you could get a keyboard with lights you could individually turn
 on and off (never seen one),

 http://www.artlebedev.com/everything/optimus/

 Bit expensive though...

 Gordon


Heh.  A $2400 keyboard.  That's crazy.  Cool though.

j

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[asterisk-users] ring splash

2010-05-26 Thread Jeff LaCoursiere

Something new to me.  Recently installed a 1.4.30 box for a small office 
with four POTS lines in a hunt (Digium TDM410P).  Had the telco put a 
call forward option on the main line of the hunt.  They dial a feature 
code from their desk phones (Polycom IP450) that results in forwarding the 
main number to our VoIP service.  This is all to let them try out our 
dialtone service before porting the number to us and ditching the POTS 
lines.

So we perform some test calls and they all go through fine, and everyone 
is happy, BUT everytime a call comes through it ALSO causes the POTS line 
to ring, and a ghost call rings all the phones in the office (the 
desired result of an inbound call from POTS).  When they answer it they 
get fast busy because it isn't actually a real call.

I spoke to the telco this morning about it and they said oh yeah - that 
is a ring splash that lets the customer know that a call was forwarded. 
They said this was a feature of their DMS-100, it has worked that way for 
twenty years, and they can't turn it off.

So to the question - can the TDM410P somehow tell the difference between a 
ring splash and an actual inbound call?  I think in the meantime I will 
send inbound POTS calls to an auto attendant that will eventually hang up, 
but would love a more elegant solution ;)

Cheers,

j

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Re: [asterisk-users] VoIP over virtualized VPN

2010-05-26 Thread Jeff LaCoursiere


I have several Atom based boxes running OpenVPN and processing up to six 
simultaneous calls over it with no issues.  I am quite sure it could do 
more.  Load is still at .2 :)


j

On Wed, 26 May 2010, Andrew Hakman wrote:


I use openvpn for VOIP traffic all the time. It's not a commercial
application, and only one simultaneous call usually on each vpn link,
but I even have a VPN client on a Linksys WRT-54g wireless router with
1 phone behind it - it works flawlessly, so it does not take a lot of
CPU to run a vpn connection.

Andrew

2010/5/26 Motiejus Jakštys desired@gmail.com:

Hi List,
Our company has several small distributed offices we would like to
inter-connect with bridged VPN a single subnet (last example in
http://www.shorewall.net/OPENVPN.html). We have SIP phones in every
office (up to 5) so we can use SIP without any NATing and securely.
Max theoretical simultaneous calls possible ~30, but we have ~5-10 @
regular basis.
OpenVPN server would be in the same datacenter like Asterisk PBX (in
one physical subnet). Asterisk and OpenVPN are virtualized XEN guests.

I wonder about overheads, system loads and other possible gotchas in
this setup. Is there anything I should (re-)consider before
implementing this? Anyone had difficulties running VoIP or VPN traffic
over (virtualized if it makes any difference) VPN?
We use mainly g729 and speex, and very little g711.

Regards
Motiejus

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Re: [asterisk-users] ring splash

2010-05-26 Thread Jeff LaCoursiere

On Wed, 26 May 2010, Brent Davidson wrote:

 Just set the POTS lines to answer after a second ring rather than after
 the first.  Problem solved.

Now that sounds like a good plan.  But a quick look through the options in 
zapata.conf don't show any kind of option for waiting before pickup. 
Something that *did* look promising is distinctive ring detection.  Has 
anyone used this ability to detect different ring styles?  Presumably with 
a lot of trial and error I might be able to detect a ring splash from a 
real ring.

ALternatively if someone knows how to actually make the card wait X rings 
or seconds before answering, that would be great.  I'm coming up zero on 
searches.  Its already set to wait for callerid, so I am a bit confused 
why it is picking up on a splash... seems it should wait for that second 
ring anyway.

Cheers,

j


 On 5/26/2010 11:36 AM, Jeff LaCoursiere wrote:
 Something new to me.  Recently installed a 1.4.30 box for a small office
 with four POTS lines in a hunt (Digium TDM410P).  Had the telco put a
 call forward option on the main line of the hunt.  They dial a feature
 code from their desk phones (Polycom IP450) that results in forwarding the
 main number to our VoIP service.  This is all to let them try out our
 dialtone service before porting the number to us and ditching the POTS
 lines.

 So we perform some test calls and they all go through fine, and everyone
 is happy, BUT everytime a call comes through it ALSO causes the POTS line
 to ring, and a ghost call rings all the phones in the office (the
 desired result of an inbound call from POTS).  When they answer it they
 get fast busy because it isn't actually a real call.

 I spoke to the telco this morning about it and they said oh yeah - that
 is a ring splash that lets the customer know that a call was forwarded.
 They said this was a feature of their DMS-100, it has worked that way for
 twenty years, and they can't turn it off.

 So to the question - can the TDM410P somehow tell the difference between a
 ring splash and an actual inbound call?  I think in the meantime I will
 send inbound POTS calls to an auto attendant that will eventually hang up,
 but would love a more elegant solution ;)

 Cheers,

 j




 -- 
 Brent Davidson
 Texas Country Title Company
 112 W 2nd / P.O. Box 663
 Cameron, TX 76520
 254-605-0140 ex. 21
 br...@texascountrytitle.com


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Re: [asterisk-users] How to have Asterisk respond from the IP address used for registration

2010-05-27 Thread Jeff LaCoursiere


On Thu, 27 May 2010, Mike wrote:

 Hi,



 I have a test server with 2 NICs, each with it own IP address. Let`s say
 192.168.1.2 and 192.168.1.3.  I would like some phones to register by using
 192.168.1.2 and some by using 192.168.1.3 as the address.



 Since the default IP is 192.168.1.2, that is the only working address. Every
 phone connecting to 192.168.1.3 fails to register, presumably because
 Asterisk answers back from 192.168.1.2 and the phone doesn't recognize this
 as the correct SIP server.



 I am using 1.4.31.  Is there any way to have Asterisk answer from the IP
 address used instead of using the default one?


I think you should take a step back and ask yourself why you are trying to 
do this in the first place.  Presumably you have both of these NIC's 
plugged into the same logical LAN or you will have even more difficulties 
with routing later.  What problem are you actually trying to solve?

j

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Re: [asterisk-users] Slightly OT: trying to mangle packets from Asterisk for a multiple ISP setup (reward)

2010-06-01 Thread Jeff LaCoursiere

On Tue, 1 Jun 2010, Mike wrote:

 Thanks Joe,
 
 They are on different segments.  Those two NICs share nothing but the
 server.
 
 But more to the point, it doesn't explain why a simple routing rule matching
 the destination by IP address works wonderfully, but not one where I match a
 fwmark that has been set (apparently correctly according to my logging) with
 iptables.
 
 Mike

Is this the same thread about having multiple ISP's, and you have external 
phones hitting the asterisk server on one or the other, and you want the 
replies to come back on the same segment they came in on?

I think IP mangling is making it way too complicated.  I suggested you front 
each segment with a NAT router.  Unless you are expecting very heavy traffic 
volumes, even a cheapo $50 router from Officemax should suffice.

Create two internal subnets - one for each interface. Set each router in 
DMZ mode, so it will send all inbound traffic to the asterisk server on 
the appropriate interface.  The asterisk server will then think that the 
connection is coming from a locally attached phone, and it will respond 
out the correct NIC, using the correct IP.  The NAT router will send it 
back out the right Internet connection using the appropriate public IP.

j


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[asterisk-users] tuning software echo cancellation

2010-06-10 Thread Jeff LaCoursiere

We have been distributing asterisk servers for several years now, and early on 
decided that hardware echo can was the way to go.  Our first few boxes without 
it had horrid echo problems, and attempts at tuning in 2006 didn't make any 
difference.

We installed a new server yesterday at a client's location with a Rhino 4 port 
FXO card (HW EC included), and when an inbound call was answered the oddest 
shrieking sound was heard by the caller, and the internal SIP phone heard 
nothing at all.  On a call with Rhino support they disabled the echo 
cancellation module and all was well, though of course we have a horrible echo 
problem now.

We are going through an RMA process with Rhino, which is fine (kudos for them 
to cross ship - really good support team there).  But the client is of course 
chomping at the bit to get the system live.

We are totally out of touch on the subject of software echo cancellation in 
asterisk.  The system is running 1.4.28 and Dahdi 2.2.1-RC2.  I understand that 
when Dahdi detects no HWEC, it enables SWEC by default. Is there anything I can 
do to tweak the settings to try and make this liveable for the client until we 
get the card?  The server is in the Caribbean, so it may actually be a bit 
before the card arrives.  We would love to get them running before then, but it 
is so bad right now that we cannot.

Thanks for any links to info...

Cheers,

j


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Re: [asterisk-users] tuning software echo cancellation

2010-06-10 Thread Jeff LaCoursiere

On Thu, 10 Jun 2010, Gordon Henderson wrote:

 On Thu, 10 Jun 2010, Jeff LaCoursiere wrote:

 We are totally out of touch on the subject of software echo cancellation in
 asterisk.  The system is running 1.4.28 and Dahdi 2.2.1-RC2.  I understand 
 that
 when Dahdi detects no HWEC, it enables SWEC by default. Is there anything I 
 can
 do to tweak the settings to try and make this liveable for the client until 
 we
 get the card?  The server is in the Caribbean, so it may actually be a bit
 before the card arrives.  We would love to get them running before then, but 
 it
 is so bad right now that we cannot.

 I've been using OSLEC and TDM400 type cards for a while now (openvox). It
 just works

 Gordon

Isn't OSLEC on by default?  Or is this something I must turn on 
specifically?  If it is on it isn't doing much in our case :)

Cheers,

j

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Re: [asterisk-users] tuning software echo cancellation

2010-06-10 Thread Jeff LaCoursiere

On Thu, 10 Jun 2010, Gordon Henderson wrote:

 On Thu, 10 Jun 2010, Jeff LaCoursiere wrote:


 On Thu, 10 Jun 2010, Gordon Henderson wrote:

 On Thu, 10 Jun 2010, Jeff LaCoursiere wrote:

 We are totally out of touch on the subject of software echo cancellation in
 asterisk.  The system is running 1.4.28 and Dahdi 2.2.1-RC2.  I understand 
 that
 when Dahdi detects no HWEC, it enables SWEC by default. Is there anything 
 I can
 do to tweak the settings to try and make this liveable for the client 
 until we
 get the card?  The server is in the Caribbean, so it may actually be a bit
 before the card arrives.  We would love to get them running before then, 
 but it
 is so bad right now that we cannot.

 I've been using OSLEC and TDM400 type cards for a while now (openvox). It
 just works

 Isn't OSLEC on by default?  Or is this something I must turn on
 specifically?  If it is on it isn't doing much in our case :)

 I compile up stuff from scratch, so a lot might depend on your
 distribution..

 You need the module dahdi_echocan_oslec loaded, and in
 /etc/dahdi/system.conf, I have:

   echocanceller=oslec,1-4


Ahh.  I see that the MG2 canceller is installed by default, and I see by 
Google that it is not very much liked.  SVN'ing the latest OSLEC now.

Thanks for the advice!

Cheers,

j

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Re: [asterisk-users] Dual Atom mobo - call capacity

2010-06-10 Thread Jeff LaCoursiere

I don't know how it calculates it, but FreePBX shows a bar for total 
calls that looks like it maxes out at six.  We haven't hit that on any 
installs of this device yet, but that seems pretty low for sure.

I know with four calls in progress, all VoIP, transcoding G711u to G.729, 
the load of the machine is still around .3 .

j

On Thu, 10 Jun 2010, Michelle Dupuis wrote:

 I'm looking for a small formfactor mobo for an install that needs to 
 handle 25 phone sets (no transcoding).  I found a new dual atom 1.66GHz 
 mobo - anyone know what kinds of call volume that will handle?

 MD
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Re: [asterisk-users] Small PC to build and run Asterisk

2010-06-16 Thread Jeff LaCoursiere

On Wed, 16 Jun 2010, Randy R wrote:

 On Wed, Jun 16, 2010 at 3:46 AM, Michael Graves mgra...@mstvp.com wrote:
 Some distro's, like Askozia and Astlinux, have been specifically
 engineered around running from flash media. This basic form of
 operation has been well proven in projects like monowall and pfsense.

 I think you hit the essence of the argument for using these embedded
 systems, Michael. And we both know from experience and through knowing
 the people involved that they're both excellent choices!

 I am now considering using an about-to-be-retired Mac Mini. I'm pretty
 sure it can be done. How well it might work is another story. I'm
 pretty much giving up on Skype for Asterisk (and Skype for SIP) now
 that I realize that they'll be charging a monthly fee that is
 disproportionately high compared to my need to let Skype users call
 us. We'll know the pricing in Q4 of 2010, but it looks to be about
 $15/month for one user. $5 for the channel and $10 for Skype Manager.
 Maybe something for each name, too?


I may have missed this part of the thread, but why giving up on SfA?  I 
was just getting ready to start playing with that myself.

Thanks,

j

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Re: [asterisk-users] Small PC to build and run Asterisk

2010-06-16 Thread Jeff LaCoursiere


On Wed, 16 Jun 2010, Randy R wrote:


On Wed, Jun 16, 2010 at 5:16 PM, Jeff LaCoursiere j...@sunfone.com wrote:

pretty much giving up on Skype for Asterisk (and Skype for SIP) now
that I realize that they'll be charging a monthly fee that is
disproportionately high compared to my need to let Skype users call
us. We'll know the pricing in Q4 of 2010, but it looks to be about
$15/month for one user. $5 for the channel and $10 for Skype Manager.
Maybe something for each name, too?



I may have missed this part of the thread, but why giving up on SfA?  I
was just getting ready to start playing with that myself.


Monthly fees as I mentioned above. In addition to the binary, youneed
to pay for Skype Manager and each seat on that (name) - at least that
is my understand of their page.



Ack!  I thought SfA was a one time charge, like their G.729 license.

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[asterisk-users] Sangoma - how to show channels in use?

2010-06-22 Thread Jeff LaCoursiere

Hi,

I have several 1.4.29 installations with Sangoma AFT101d cards.  Normally 
we have been collecting the raw data and then graphing channel use for 
these customers with:

asterisk -rx 'show channels' | cut -f1 -d' ' | grep Zap | sort -u | wc -l

Then I recently noticed that there were some zombie calls in this list 
that were not actually active anymore.  They go away if I restart 
asterisk, but in the meantime channel use appears artificially inflated.

I am wondering if there is a better method, perhaps with Sangoma CLI 
tools, to show which channels are ACTUALLY in use?  I played around with 
wanpipemon but that doesn't really give channel specific info.

Any clues?  I posted on the Sangoma forums also...

Thanks!

j



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Re: [asterisk-users] Sangoma - how to show channels in use?

2010-06-22 Thread Jeff LaCoursiere


On Tue, 22 Jun 2010, Danny Nicholas wrote:

 Since you are already grepping, just add a grep -e zombie (you should
 probably go ahead and do core show channels instead of show channels
 since this will bite you at some time in the future).

True.  Its an old script ;)  But I used the zombie term adjectively - 
there is no zombie text in the output.  I just know that a call is not 
still ringing hours after it was initially placed.  Not sure how it is 
getting into that state... here is an example excerpt:

Zap/5-1  18666902...@from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-08331ec8 18666902...@resident RingDial(Zap/g0/18666902511)
Zap/3-1  18666902...@from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-08335df0 18666902...@resident RingDial(Zap/g0/18666902511)
Zap/2-1  18666902...@from-pst Ringing AppDial((Outgoing Line))
SIP/7157787-b6d28360 18666902...@resident RingDial(Zap/g0/18666902511)

It kind of looks like this one SIP endpoint tried to make the same call 
three times in a row without success, and all of the calls show as still 
active, though I know they are not (in fact they show as still ringing).
So are channels 2, 3, and 5 actually still busy from the telco's 
perspective because asterisk is keeping them open?  That would suck.  A 
lot.

I did get a reply from Sangoma, who basically said that their driver 
doesn't know about the individual channels - that is totally handled by 
asterisk.

So it seems there is no way other than what I am already doing to judge 
the channels in use?

Thanks,

j




 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
 LaCoursiere
 Sent: Tuesday, June 22, 2010 11:41 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] Sangoma - how to show channels in use?


 Hi,

 I have several 1.4.29 installations with Sangoma AFT101d cards.  Normally
 we have been collecting the raw data and then graphing channel use for
 these customers with:

 asterisk -rx 'show channels' | cut -f1 -d' ' | grep Zap | sort -u | wc -l

 Then I recently noticed that there were some zombie calls in this list
 that were not actually active anymore.  They go away if I restart
 asterisk, but in the meantime channel use appears artificially inflated.

 I am wondering if there is a better method, perhaps with Sangoma CLI
 tools, to show which channels are ACTUALLY in use?  I played around with
 wanpipemon but that doesn't really give channel specific info.

 Any clues?  I posted on the Sangoma forums also...

 Thanks!

 j



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[asterisk-users] one for your filters

2010-06-23 Thread Jeff LaCoursiere

Some !...@$#@@# in the Czech Republic used one of our SIP accounts to place 
four thousand calls to what appears to be a toll number in Zimbabwe last 
night.  Filter 82.150.165.5.

A more overriding problem for me is how do we know what *destinations* to 
filter so this idea of war dialing a toll number is something we can 
cutoff before it gets to our upstream provider?  Is there some collected 
list of toll prefixes that I can filter on?

Cheers,

j

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Re: [asterisk-users] one for your filters

2010-06-23 Thread Jeff LaCoursiere

On Wed, 23 Jun 2010, Gordon Henderson wrote:

 On Wed, 23 Jun 2010, Jeff LaCoursiere wrote:

 Some !...@$#@@# in the Czech Republic used one of our SIP accounts to place
 four thousand calls to what appears to be a toll number in Zimbabwe last
 night.  Filter 82.150.165.5.

 A more overriding problem for me is how do we know what *destinations* to
 filter so this idea of war dialing a toll number is something we can
 cutoff before it gets to our upstream provider?  Is there some collected
 list of toll prefixes that I can filter on?

 How did they guess the SIP username and password? That's what I'm more
 concerend about...

 Gordon


I'm still trying to figure that out.  Our SIP usernames are seven digit 
phone numbers, so not really difficult to guess, but the passwords are 7 
char alpha-numeric strings, auto generated.  We don't at present restrict 
people to their addresses, as some are dynamic.

j

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Re: [asterisk-users] one for your filters

2010-06-23 Thread Jeff LaCoursiere


On Wed, 23 Jun 2010, Tarek Sawah wrote:


 you can start by simply telling us what is the purpose of your server.. 
 and does it have long distance of overseas?? do you use Numeric 
 usernames? simple passwords? passwords the same as your username? this 
 way you can offer more info so we can help you.a quick answer will be.. 
 opening a few and blocking ALL is easier.. as you can have upto 400 
 prefix to block .. unless you call world wide.. then you will have to 
 block the countries you don't call .. another option.. make your 
 usernames more complex.. letters and numbers.. an additional option is 
 to use fail2ban with Asterisk support.. it will block the IP after the 
 number of attempts you set in the configs. a client of mine wanted 
 simple usernames and passwords to be setup using the keypad on the 
 ipphones.. two months ago they had the same problem you faced.. 400$ to 
 Zimbabway .. and later on 1200$ to Zimbabway.. their provider have a 
 limit of 30 minutes per call .. so the caller had to redial.. unless 
 it's automated.still you can provide us with more info.Regards
 -- Tarek Sawah


Well we run local dial tone service in the US Virgin Islands.  So our 
customers are connecting with ATA's, various models of Polycom phones, and 
SIP trunks from a custom PBX we sell to hotels and businesses.  They 
connect from dynamic addresses most of the time, so we cannot apply any IP 
based filters to their accounts, though we may be able to restrict them to 
certain IP blocks.  I'd rather not, since the upkeep would be quite a 
hassle, and would remove their ability to take their ATAs traveling.

Our SIP usernames are their seven digit phone numbers, which may have been 
a bad choice, but most of the brute force attacks we have witnessed are 
trying combinations of 3 digit extension numbers.  I haven't seen anyone 
try a brute force attack with 7 digits.  The passwords are seven char 
auto-generated alpha-numeric gibberish, and it seems rather unlikely to 
me that this account was broken by brute force trial and error.  I'm still 
investigating other methods... like perhaps they broke into my server 
first and found the provisioning files.  That would be bad.

All of that aside - I know there are various things I can do to tighten up 
our SIP security.

My question was more geared towards what do people do to keep their 
customers or employees from dialing toll numbers worldwide?  I cannot 
restrict my customers to calling a set of countries.  But I would feel 
justified in blocking toll numbers that I don't have a way of billing 
back.  I just don't know where to start to build such a filter list. 
Surely other ITSPs have had to deal with this issue - fraud situations or 
not.  The US is easy - all toll numbers start with 1-900 (I think :). 
Other countries are not so straightforward I understand.

Has anyone else tackled this problem?

Thanks,

j



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Re: [asterisk-users] one for your filters

2010-06-23 Thread Jeff LaCoursiere

On Wed, 23 Jun 2010, Steve Edwards wrote:

 On Wed, 23 Jun 2010, Jeff LaCoursiere wrote:

 Some !...@$#@@# in the Czech Republic used one of our SIP accounts to place
 four thousand calls to what appears to be a toll number in Zimbabwe last
 night.  Filter 82.150.165.5.

 Ouch. 82.0.0.0/8 is on my block list, available at:

   http://www.sedwards.com/class-a-block-list

 If you don't need to receive packets from far away places, it's a great
 start.


Nice!  I am now one of your grateful subscribers ;)

Cheers,

j

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[asterisk-users] call file question

2010-06-30 Thread Jeff LaCoursiere

I am sure this is simple, but have been struggling.  I want to create a 
call file that dials out a particular Dahdi channel to enable call 
forwarding on a POTS line.  I have this in extensions.conf:

[custom-callfwd]
exten = s,1,Answer
exten = s,n,Dial(DAHDI/4-1/*717157750)
exten = s,n,Verbose(${DIALSTATUS})
exten = s,n,Hangup

[custom-callfwdcanc]
exten = s,1,Answer
exten = s,n,Dial(DAHDI/4-1/*72)
exten = s,n,Verbose(${DIALSTATUS})
exten = s,n,Hangup

Using FreePBX I have setup custom destinations and custom 
applications such that users can dial a code from their desks and enable 
or disable forwarding via the above contexts.  That works fine.

Now I whipped up a C program to create a call file to do the same thing 
from the command line:

[snip]
 fprintf(callfile, Channel: Local/*...@custom-callfwd/n\n);
fprintf(callfile, Application: Playback\n);
fprintf(callfile, Data: hello-world\n);
[snip]

When I run this it creates the call file and I see this in the console:

 -- Attempting call on Local/*...@custom-callfwd/n for application 
Playback(hello-world) (Retry 1)

And that is all... no call actually goes out on the Dahdi line.

I'm sure I am not properly creating the call file to do what I want.  Any 
suggestions?

Thanks,

j

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Re: [asterisk-users] call file question

2010-07-01 Thread Jeff LaCoursiere

On Wed, 30 Jun 2010, Steve Edwards wrote:

 Now I whipped up a C program to create a call file to do the same thing
 from the command line:

 [snip]
 fprintf(callfile, Channel: Local/*...@custom-callfwd/n\n);

 I don't see exten *71 in custom-callfwd.

Doh!  That was the problem.  In FreePBX I made *71 the feature code to 
access that context, and it was still in my head when I made the callfile.


 Why are you using a local channel in your call file?


That was the meat of the question, actually.  I want to create a single 
leg with a callfile - just the outbound call.  All other times I have used 
callfiles I was creating two legs and bridging them.  Is there a better 
way to do what I am attempting?


  fprintf(callfile, Application: Playback\n);
  fprintf(callfile, Data: hello-world\n);
 [snip]

 When I run this it creates the call file and I see this in the console:

 -- Attempting call on Local/*...@custom-callfwd/n for application
 Playback(hello-world) (Retry 1)

 What does the call file look like before you mv it to the spool directory?


Exactly the above fprintf lines...

Thanks,

j

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Re: [asterisk-users] How to Dialogic 240/JCT-T1 interface with Asterisk?

2010-07-06 Thread Jeff LaCoursiere


On Tue, 6 Jul 2010, C.Savinovich wrote:

 I am writing to you privately... [snip]

Doh!  Need another cup of coffee?

j

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Re: [asterisk-users] Video IVR Asterisk ?

2010-07-16 Thread Jeff LaCoursiere
On Sat, 2010-07-17 at 00:08 +0530, Anita Hall wrote:
 Hi
 
 Is it possible to receive video calls using Asterisk and then process
 them as an IVR ? One of our clients wants to set-up a video IVR system
 in the US and we are evaluation possible options. 
 
 Also, what is the bandwidth of receiving a video call in US ? What
 protocols and codecs are supported and does it work on DID numbers ?
 Can I rent a hosted solution for this ?
 
 Thanks in anticipation of your valuable inputs. 
 
 regards,
 
 Anita Hall,
 Simmortel.

We use Grandstream video phones and have noticed that if we record our
prompts with these phones, the video is saved with the audio.  So we set
our main IVR up this way, and without doing anything special (other than
enabling video in sip.cfg), we have video IVR for those customers that
call with video capable endpoints.

j


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Re: [asterisk-users] What do you use for Invoicing?

2010-08-02 Thread Jeff LaCoursiere
On Mon, 2010-08-02 at 14:26 -0400, bruce bruce wrote:
 Hi Everyone,
 
 
 Sorry, if it's not directly related to Asterisk. Some of people on
 this list might have PBX deployed for their clients. What software do
 you use to invoice them so the invoice looks like a proper telecom
 invoice maybe?
 
 
 Prefer:
 -opensource with Windows binary available.
 -able to create .pdf invoices rather than printable ones.
 

Its partially open source (you get the source to everything but the
financial routines), and it runs on Unix rather than Windows, though you
do have a web interface.  Checkout BillMax: www.billmax.com

They have some extensions that create PDF invoices in telecom style.
Its pretty powerful otherwise for doing any kind of recurring billing.

I wrote the initial version, but I am not associated with the company
anymore.

j

 
 Thanks
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Re: [asterisk-users] What do you use for Invoicing?

2010-08-03 Thread Jeff LaCoursiere
On Tue, 2010-08-03 at 09:17 -0400, bruce bruce wrote:
 I agree but the mentioned software is not opensource. 
 My conditions clearly included opensource.
 

No, your prefer listed opensource.  If you had said requirement I
wouldn't have suggested it.

j

 On Tue, Aug 3, 2010 at 12:35 AM, Nick Brown n...@ipera.com.au wrote:
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of
 bruce bruce
 Sent: Tuesday, 3 August 2010 1:58 PM
 To: j...@sunfone.com; Asterisk Users Mailing List -
 Non-Commercial Discussion
 
 
 Subject: Re: [asterisk-users] What do you use for Invoicing?
  
 
 Maybe good but the first look brought me to a Pay version.
 Doesn't satisfy the opensource condition.
 
  
 
 
 thanks,
 
  
 
 Open Source software does not necessarily mean free software. 
 
  
 
 Nick.
 
  
 
  
 
 
 
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Re: [asterisk-users] Opensource Speech recognition for Asterisk

2010-08-22 Thread Jeff LaCoursiere

On Sun, 22 Aug 2010, David Backeberg wrote:

 On Sat, Aug 21, 2010 at 10:49 PM, Duncan Turnbull dun...@e-simple.co.nz 
 wrote:
 Voice recognition is a pain for people with accents and poor lines and when

 Everybody has an accent. Some people live in a place where the people
 they talk to sound like themselves, so they forget that fact.

 Of course, this is a huge problem if you, for example, want to have an
 English language voice recognition system that works across the
 continental United States. Even for people who speak 'correct' or
 'common' English for their region, these systems aren't that great in
 my experience. The bigger of a vocabulary you have, the worse trouble
 you'll have, because these systems, again, in my experience, only know
 synonyms or alternate regional words for the same thing if they were
 programmed by somebody who thought of the synonyms / alternate words /
 alternate legitimate pronunciations.

 Anybody with an imagination can think of plenty examples, for example,
 from the United States:
 * soda / pop / soft drink / beverage / drink / Coke / other trademarked names


Comes down to the designer - most of the systems I am used to using (like 
American Airlines system, which is quite good IMO) are focused on the 
basics - digits 0-9, yes/no, agent, etc.  I don't think it is overly 
difficult to make this work even with varying accents, though UK folks 
used to saying double naught might have issues :)

j

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Re: [asterisk-users] Opensource Speech recognition for Asterisk

2010-08-22 Thread Jeff LaCoursiere


On Sun, 22 Aug 2010, Jason Aarons (US) wrote:

 I'm not aware of an open source speech product.

 Some great examples where speech recognition works well are 
 1-800-USA-RAIL, Microsoft/Cisco corporate directory 425-882-8080 you can 
 say the employees name and be connected and those works great, 
 1-800-Goog-411 also works well.  Windows 7 Speech Recognition, Dragon 
 Natually Speaking work pretty good. Vonage does a good enough job of 
 sending my home voicemails to my email in Speech to Text, I use this app 
 daily, rarely having to listen to actual voicemails.  What Speech-Text 
 doesn't convey is anger/happiness, etc.



Great story from a friend in a large unnamed corporation - an upper level 
mgr named Jack Smith got a call from a very angry customer.  He did his 
best to help him and in the end asked how he got transferred directly. 
The man said the system asked me who I wanted to speak to and I said 
'JACK ASS' and I got you!

j

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Re: [asterisk-users] Asterisk, HylaFax and Cardiff

2010-08-23 Thread Jeff LaCoursiere


On Mon, 23 Aug 2010, Don Kelly wrote:



I’m looking for a way to use our implementation of HylaFax on Asterisk with 
Cardiff (an
old installation of Cardiff document stuff).

Is someone doing that?

If no one has direct experience, is there a HylaFax client that emulates WinFax
print-to-fax?



Lots!

http://www.hylafax.org/content/Desktop_Client_Software

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Re: [asterisk-users] No SIP requests coming in with Allow Anonymous SIP set to OFF - If set to ON it all SIP DEBUG show the requests just fine - Where is the problem?

2010-09-11 Thread Jeff LaCoursiere
On Fri, 2010-09-10 at 23:07 -0400, bruce bruce wrote:
 Hi Everyone,
 
 
 I have a provider whose DID used to come into the box just fine but
 recently stopped working. Nothing has been changed on our end.
 
 
 Here is what I get when doing sip set debug peer PROVIDER:
 
 
 Sending to 123.123.123.123 : 5060 (no NAT)
 
 
  That is ALL I am getting with sip debug turned on.
 

I think this may be because the peer is not be recognized as a peer.  If
you know the IP of the source of the call (the provider) try sip set
debug ip X.X.X.X.  Then you will probably see the rejection.  Not that
that will help you much :)  You need to find out why it is being
rejected.  Either you changed the peer parameters or they did...

j





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Re: [asterisk-users] No SIP requests coming in with Allow Anonymous SIP set to OFF - If set to ON it all SIP DEBUG show the requests just fine - Where is the problem?

2010-09-11 Thread Jeff LaCoursiere

On Sat, 2010-09-11 at 03:53 -0400, Zeeshan Zakaria wrote:
 This is not elastix or FreePBX forum and asking non-asterisk related
 questions here is misusing this mailing list. Allow anonymous sip is
 not an asterisk feature. Look in the code in extensions.conf what it
 is programmed to do and you'll figure out why it is happening. Or
 maybe post the code and ask why such a behaviour, which'll be better
 way to ask this elastix related question here. If you know what this
 part of dialplan does, rest is easy to figure out.
 
 
 Zeeshan A Zakaria
 

Heh - listen to you - top posting, bad english, and self appointed list
police.  His problem certainly seemed asterisk related to me, and has
NOTHING to do with code in extensions.conf.  He even posted CLI commands
he is attempting to use to find his problem.  I applaud him for taking
the initiative to try working it out on his own, and see no problem at
all with his question.  I hope we can help him fix it.

j

 --
 www.ilovetovoip.com
 
  On 2010-09-10 11:17 PM, bruce bruce bruceb...@gmail.com wrote:
  
  Hi Everyone,
  
  
  I have a provider whose DID used to come into the box just fine but
  recently stopped working. Nothing has been changed on our end.
  
  
  Here is what I get when doing sip set debug peer PROVIDER:
  
  
  Sending to 123.123.123.123 : 5060 (no NAT)
  
  
   That is ALL I am getting with sip debug turned on.
  
  
  With Allow Anonymous SIP set to YES, then the call comes in properly
  and you see the ACK, REQUEST and ACCEPT of sip debug just fine.
  
  
  This is Elastix with Asterisk 1.4.33.1
  
  
  Any thoughts?
  
  
  Thanks
  
  
  
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Re: [asterisk-users] No SIP requests coming in with Allow Anonymous SIP set to OFF - If set to ON it all SIP DEBUG show the requests just fine - Where is the problem?

2010-09-11 Thread Jeff LaCoursiere

 --
 www.ilovetovoip.com
 
  On 2010-09-11 7:22 PM, Paul Belanger
  paul.belan...@polybeacon.com wrote:
  
  
  
  On Sat, Sep 11, 2010 at 2:41 PM, Jeff LaCoursiere j...@sunfone.com
  wrote:
   Sending to 123.123.12...
  
   Either you changed the peer parameters or they did...
  
  
  If he is not receiving any response, it is most likely a routing
  issue.
  
  --
  

[un top posting]

On Sat, 2010-09-11 at 19:30 -0400, Zeeshan Zakaria wrote:
 Actually it is a very easy to understand and fix issue, but looking at
 the code taking care of anonymous sip calls is the key. Those who post
 third party GUI related issues should at least post the underlying
 asterisk config or code here, so the asterisk part of the problem can
 be fixed.
 
 
 Zeeshan A Zakaria
 
 

Its not that he isn't receiving a response - its that his peer debug
statement isn't getting tripped because the peer hasn't authenticated.
That's why I suggested he debug by IP rather than peer.  Then what he
will see is the SIP auth attempts and asterisk rejecting them, but in my
experience not much is of value in seeing those packets - it doesn't
point to *why* the connection is being rejected. The routing must be ok
since allowing guest sip connections (the result of setting accept
anonymous in FreePBX) allows the calls to come in fine.

His problem is the peer authenticating.  This of course has nothing to
do with extensions.conf, as the dialplan is not involved.  It is a SIP
authentication problem, purely.  There is no relevant code to post,
and if you had ever looked into FreePBX's relevant code you would
realize that it is actually fairly complex, and you would indeed have a
difficult time debugging the flow.

It *might* help if he posted his peer entry, but without seeing the
other side that may not help much either.  As Paul suggested first off,
he should be in touch with his provider, whose tech support should be
able to help him sort it out.

I ran into a strange one EXACTLY like this just last week.  We have a
residential dial-tone customer with a Linksys SPA2102 (our standard
device for this service).  He had someone come out and replace his home
router, and when he did he stopped authenticating.  He has a fixed IP,
so I enabled the debugging as I have mentioned twice now (by IP) and saw
the attempts and rejections.  After much hair pulling I *disabled* nat
in his peer entry and it suddenly connected fine.  This is bizarre, as
our standard peer configuration works for 100% of the rest of our
customers, who all connect from behind their home nat gateways of all
kinds.  I still don't know why that fixed it.

Sorry you took it so harshly Zeeshan, but the only posts that stick out
to me from you are the ones where you are bashing people for posting
questions.  I don't recall any off the top of my head where you are
actually helping.  Yup, I consider that policing, and it isn't needed.
Like someone else suggested, if you don't want to read it, delete it.
And no, I am not going to bother to read back through archives to see if
that is the truth.  Its my impression of your posts, thats all.

j






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Re: [asterisk-users] No SIP requests coming in with Allow Anonymous SIP set to OFF - If set to ON it all SIP DEBUG show the requests just fine - Where is the problem?

2010-09-11 Thread Jeff LaCoursiere


[snip]


  customers, who all connect from behind their home nat gateways of all
  kinds.  I still don't know why that fixed it.

  Sorry you took it so harshly Zeeshan, but the only posts that stick out
  to me from you are the ones where you are bashing people for posting
  questions.  I don't recall any off the top of my head where you are
  actually helping.  Yup, I consider that policing, and it isn't needed.
  Like someone else suggested, if you don't want to read it, delete it.
  And no, I am not going to bother to read back through archives to see if
  that is the truth.  Its my impression of your posts, thats all.

  j



[un top posting again]

On Sat, 11 Sep 2010, Zeeshan Zakaria wrote:



Poster is having problem when he disallows anonymous sip peers. Do you know at 
all how FreePBX deals with anonymous sip peers?
Obviously you haven't yet seen the dialplan for FreePBX.



Umm, no, poster is having problems that are only SOLVED by allowing guest 
sip connections (since you want to stick with asterisk terms, not FreePBX, 
right?).  That is because when he doesn't allow guest connections his 
inbound calls are getting rejected, as they are not matching any of his 
defined peers.


I'm not guessing here - these are facts based on his observations.  Your 
bizarre assumptions that he (or I) need to better understand FreePBX's 
dialplan code are guesses.


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Re: [asterisk-users] SIP 800 Origination/Termination - International

2010-09-15 Thread Jeff LaCoursiere

On Tue, 14 Sep 2010, Joe Freeman wrote:

 Anyone have a good provider for International (US/Canada at least) 800
 termination/origination? I have a customer that had us port one of their
 800 numbers and apparently didn't realize that they had published that
 number in Canada as well. Our current origination/termination provider
 can't handle Canadian inbound calls to that number, so I need to find
 another provider that can.

 Thanks-
 Joe


I use IPComms to do US/Canada/US Virgin Islands.  2.5c/min + a flat rate 
per channel (I think $15?).

j

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Re: [asterisk-users] SIP 800 Origination/Termination - International

2010-09-15 Thread Jeff LaCoursiere



On Wed, 15 Sep 2010, Kyle Kienapfel wrote:




On Wed, Sep 15, 2010 at 6:04 AM, Jeff LaCoursiere j...@sunfone.com wrote:

  On Tue, 14 Sep 2010, Joe Freeman wrote:

   Anyone have a good provider for International (US/Canada at least) 800
   termination/origination? I have a customer that had us port one of their
   800 numbers and apparently didn't realize that they had published that
   number in Canada as well. Our current origination/termination provider
   can't handle Canadian inbound calls to that number, so I need to find
   another provider that can.
  
   Thanks-
   Joe
  

I use IPComms to do US/Canada/US Virgin Islands.  2.5c/min + a flat rate
per channel (I think $15?).

j

Is that the same rate for calls from US and canada?

I ask as these two, good incoming rate for calls from the states, but 7 cents a 
minute for
calls from canada:
http://flowroute.com/services/inbound/ 
http://vitelity.net/index.php?p=retailserv

voip.ms has two options for tollfree's
$0.99 a month and is mentioned on their website
$1.49 a month and 3.2 cents a minute incoming from USA or canada, its only 
listed in the
account manager




Yes, same rate all around, which is why I settled on them.  Very 
competitive - especially for the Caribbean.


Thanks,

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[asterisk-users] random hangups on RBS T1

2010-09-21 Thread Jeff LaCoursiere
Hi,

I have an asterisk 1.4.35 server with a Digium TE410P (1st gen) four
port T1 card.  Only one RBS T1 plugged into it right now.

I have been getting complaints about random hangups.  Endpoints are all
remote, but I track very closely the latency (by graphing the output of
sip show peers) which normally shows me when a peer is having
connectivity issues.  Several that I have investigated this morning have
no such issues (latency less than 20ms and steady).

I have several servers with Sangoma A104d cards, and the Sangoma driver
has a debug mode that lets me see the RBS bit transitions.  I have used
this in the past to prove that the T1 provider is actually triggering
the hangup from their side.  Does any such debug mode exist for the
Digium cards?  I would like to dig into this, because if I can prove the
carrier is at fault I will have hard data to bring to a PUC meeting next
month :)

Any suggestions?

Thanks,

j


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Re: [asterisk-users] random hangups on RBS T1

2010-09-21 Thread Jeff LaCoursiere

On Tue, 21 Sep 2010, Shaun Ruffell wrote:

 On 09/21/2010 10:48 AM, Jeff LaCoursiere wrote:
 I have several servers with Sangoma A104d cards, and the Sangoma driver
 has a debug mode that lets me see the RBS bit transitions.  I have used
 this in the past to prove that the T1 provider is actually triggering
 the hangup from their side.  Does any such debug mode exist for the
 Digium cards?  I would like to dig into this, because if I can prove the
 carrier is at fault I will have hard data to bring to a PUC meeting next
 month :)

 Any suggestions?


 Jeff, you can monitor the state of the RBS bits via 'dahdi_tool'. But in
 case you need a running log (and I haven't tested this) I added a patch
 to https://issues.asterisk.org/view.php?id=18025 if you want to try that
 out.

 Cheers,
 Shaun


Fantastic!  I will give the patch a shot.

Thanks,

j

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Re: [asterisk-users] looking for a better ATA

2010-10-08 Thread Jeff LaCoursiere



On Fri, 8 Oct 2010, Bryant Zimmerman wrote:


I currently us Linksys/Ciscio, Grandstream and AudioCodes ata's. none of the 
three perform well in all
enviroments. Between stablity issues, T38 and DTMF talkoff all three suffer 
some combination of issues.

I am looking at Patton and Innomedia. Has any one tried either brand and what 
is your experience with them.
Which would be the base for stability, audio quality, provisioning, DTMF 
talkoff and T38

Any advise before I start testing with these brands would be apperciated.  Any 
better option you may know of.

Thanks for any input

Bryant




I'm curious which of the above ills you attribute to the Linksys (assuming 
an SPA2102?  The PAP2T does have the T38 problem I believe).  Its 
basically the defacto standard for all the giant ITSPs.  Perhaps your 
problem is one that could be rectified in some way.  I have also tried 
Grandstream and Audiocodes (still use the MP-124s in certain situations) 
and have found that the SPA2102s work the best for us...


Cheers,

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[asterisk-users] fraud advice

2010-10-14 Thread Jeff LaCoursiere

Hi,

Embarrassed as I am to write this, I am hoping for some advice.  One of 
our very first PBX installs, now six years old, was taken advantage of 
over the past few weeks.  A victim of sipvicious, I assume, that managed 
to guess one of the SIP passwords.  4000 calls to various middle eastern 
destinations have been placed, which ended up being sent over our 
customer's PSTN trunk, and of course there was no warning until the bill 
came today.  Unfortunately the bill only covered the first few days of 
this fiasco, and was only $700.  I am afraid the one that is on the way 
will be tens of thousands.  ONE CALL on the bill that just arrived was 
$200 (80 minutes to Sierra Leone).

I'm sure this started out as a single scan.  It must have been posted, 
because I have at least ten IP addresses now that were placing calls via 
the same peer.  They are from all over the world.

So what is the accepted procedure?  I'm in the US Virgin Islands, so do I 
go to the FBI?  Police?  Is their some telecom fraud body to report such 
things to?  Does any one ever get any relief from such events?

I'm basically sick to my stomach right now.

j

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Re: [asterisk-users] SIP Blacklisting

2010-10-21 Thread Jeff LaCoursiere

On Thu, 21 Oct 2010, Steve Howes wrote:

 Hi,

 Given the recent increase in SIP brute force attacks, I've had a little 
 idea.

 The standard scripts that block after X attempts work well to prevent 
 you actually being compromised, but once you've been 'found' then the 
 attempts seem to keep coming for quite some time. Older versions of 
 sipvicious don't appear to stop once you start sending un-reachables (or 
 straight drops). Now this isn't a problem for Asterisk, but it does add 
 up in (noticeable) bandwidth costs - and for people running on lower 
 bandwidth connections. The tool to crash sipvicious can help this, but 
 very few attackers seem to obey it..

 The only way I can see to alleviate this, is to blacklist hows *before* 
 they attack. This means you wont ever be targeted past an initial scan.

 Is there any interest in a 'shared' blacklist (similar to spam 
 blacklists, but obviously implemented in a way that is more usable with 
 Asterisk/iptables)?. Clearly it raises issues about false positives etc, 
 but requiring reports from more than X hosts should alleviate this. 
 There's all the usual de-listing / false-listing worries as with any 
 blacklist, but the SMTP world has solutions we could learn from.

 Leaving a 'honeypot' running on a single IP address has revealed a few 
 hundred addresses in less than a month. I am fairly certain these are 
 all 'bad' as this host isn't used for anything else. There is obviously 
 a wealth of data (and attacks) out there that would be good to share.

 Anyone have any thoughts?

 S
 --

I'll subscribe, that is for sure.  What is the best way to dist the 
blacklist?  iptables include file?  Or something more integrated to 
asterisk... just thinking off the top of my head that a module that vetted 
inbound connections against an external list would be a very cool thing.

j

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Re: [asterisk-users] Asterisk Realtime Billing Question???

2010-10-21 Thread Jeff LaCoursiere

[snipped very confusing top and bottom posting mix]

On Thu, 21 Oct 2010, Sherwood McGowan wrote:

 Dhaval,
 
 You're right, I forgot one thing. The frozen table's id column should not
 be an autoincrement, it should be set by the insert statement, using the
 original method I decsribed for creating a unique integer from the callerid
 number and the current EPOCH. That way, you can be sure that multiple
 concurrent calls that have frozen funds will only retrieve the record they
 created. (Oh and, once you thaw the frozen funds, delete the appropriate
 record in the frozen table)
 
 I'm not sure why you think this will only work for a single call at a time.
 Each time a call occurs that is related to an account will cause more money
 to be frozen from that account, thereby causing future calls to have less
 available balance and therefore less time for a call limit. This works for
 ANY number of concurrent calls on an account, and every one of those calls
 freezes funds based on the rate at which THAT call's amount to freeze was
 calculated against.
 
 EACH call determines IT'S rate, which is then used to determine the amount
 to freeze from the account ON THAT CALL. Additionally, since the rate is
 specific to each call, the limiting of the length of THAT call, your issue
 of limiting is also a non-issue.


I also have worked on the logic for this scenario, and I gave up.  Our calling 
card system now locks a balance and forces the account to one simultaneous call 
at a time.  We report the maximum length of a call to the customer just 
before the ringing starts, and as someone else stated - to cut it off 
prematurely is very confusing to the customer (and one of the number one 
complaints against calling cards - if you sell in Florida it could 
actually get you in serious trouble).

The problem with each call freezing a portion of the balance is that no one 
call has access to the whole balance, and that was determined (in our case) to 
be unacceptable, and is definitely unacceptable to the calling card 
customer.

But I don't think we are talking about calling cards.  I am guessing that 
Dhaval is trying to create a termination company, and has customers that 
maintain a balance with him that want to be able to place multiple 
simultaneous calls.  A common problem.  We often end up with negative 
balances with our upstreams for this very reason - we may be near the 
bottom of our balance and several calls in progress terminate and bring us 
below zero.  I am sure this is what he is trying to avoid, as the industry 
is full of people that will simply walk away from a negative balance.

Dhaval - your wish, I think, is to manage exactly in real time to decrease the 
balance as the calls progress.  In that way all calls in progress would be 
cutoff simultaneously as the balance hit zero.  That kind of scenario would be 
very complicated with asterisk.  Some external program would have to keep track 
of the balance and the calls currently in progress, and cut them off at the 
appropriate time.  I would be very interested if anyone has attempted 
this.  I envision something that EVERY SECOND deducts from a balance for 
every call in progress, at the current rate for each call.  Not impossible 
for sure...

Cheers,

j

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Re: [asterisk-users] SIP Blacklisting

2010-10-21 Thread Jeff LaCoursiere

On Thu, 21 Oct 2010, Andrew Latham wrote:

 Always start here...  http://www.spamhaus.org/drop/

 If the AS is stolen, you can block the network and never have to worry
 about it...


 ~
 Andrew lathama Latham
 lath...@gmail.com


I guess you are assuming that spam networks should be included in the 
blacklist by default?  I'm not sure that is a good assumption.  Some of my 
customer netblocks have ended up on spam lists unknowingly (by leaving 
open SMTP servers for example), and if that had affected their ability to 
place phone calls also it would have been disastrous.

j

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Re: [asterisk-users] SIP Blacklisting

2010-10-21 Thread Jeff LaCoursiere

On Thu, 21 Oct 2010, Steve Howes wrote:


 On 21 Oct 2010, at 16:54, Jeff LaCoursiere wrote:
 I'll subscribe, that is for sure.  What is the best way to dist the
 blacklist?  iptables include file?  Or something more integrated to
 asterisk... just thinking off the top of my head that a module that vetted
 inbound connections against an external list would be a very cool thing.

 I was thinking some sort of script to pull via HTTP to update whatever 
 you wanted (output as iptables etc). I know its not an instant 'lookup', 
 but an hour delay between updates is nothing. Also means whoever is 
 running the server isn't getting hammered by everyone ;) Realtime 
 lookups from Asterisk would be quite a load (and would introduce 
 latency).

 S
 --

I agree in principle - some cron job pulling the list by http would 
certainly be simple.  But just to continue my thoughts to the brick wall, 
I don't see a lookup adding latency to the call other than what should 
be a very brief addition to the time taken for a call to be accepted. 
Once accepted you would just continue to accept the packets.  How about 
something DNS based?  Load could potentially be distributed that way if a 
number of people agreed to participate.  I'll mull this over a bit more.

j

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Re: [asterisk-users] Under heavy attack

2010-10-31 Thread Jeff LaCoursiere


On Sat, 30 Oct 2010, Joel Maslak wrote:


 For me, monitoring outbound call volume makes a lot more sense.  I would 
 love to see an easy to use, out of the box method to alert me if more 
 than x number of erlangs* are exceeded within a five minute, sixty 
 minute, and one day time period. For me, I would want alerting on more 
 than 10 erlangs over five minutes, 8 over an hour, and 2 over a day. 
 Exceeding these would likely indicate fraud for my installation. 
 Smaller sites would use smaller numbers, larger ones would use bigger 
 ones.


This only tells you after it is way too late that you now have upstream 
bills to wrangle with your carriers about, or (like in my case) that your 
balance is now depeleted, if it trips anything at all.

In my very recent case only FIVE calls, all placed at the same time, 
caused charges of over US$8K as they stayed connected for over two days. 
This would not have tripped any erlang threshold, and you don't even know 
that it is affecting your balance until the calls cease.

j

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