[AusNOG] Potential Issue(s) in Syd via Telstra

[Sean Agius]

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image001.png@01D67701.A07D30C0]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

[Nathan Brookfield]

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image002.png@01D67702.13F0B3B0]

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From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image003.png@01D67702.13F0B3B0]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

[Sean Agius]

Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer's device back to one of our services and I'm not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image001.png@01D67704.136B1E10]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


From: Nathan Brookfield 
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius ; ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image002.png@01D67704.136B1E10]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd's permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image001.png@01D67704.136B1E10]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

[James Braunegg]

Dear Sean

We saw a dip in traffic around 14:25 today in Melbourne if that helps, we also 
had 4 AAPT customers say they had issues... so someone broke something ...

Kindest Regards

James Braunegg



[cid:image001.png@01D280A4.01865B60]

1300 769 972 / 0488 997 207

ja...@micron21.com

www.micron21.com/


[cid:image002.png@01D280A4.01865B60]


[cid:image003.png@01D280A4.01865B60]

[cid:image004.png@01D280A4.01865B60]

Follow us on Twitter for important service and 
system updates.


This message is intended for the addressee named above. It may contain 
privileged or confidential information. If you are not the intended recipient 
of this message you must not use, copy, distribute or disclose it to anyone 
other than the addressee. If you have received this message in error please 
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From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 3:11 PM
To: Nathan Brookfield ; 
ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer's device back to one of our services and I'm not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image007.png@01D67705.91011F40]

Sean Agius
Senior Engineer

p:

+61 3 8592 8866
+61 431 236 571

u:

http://www.pingco.com.au/

a:

Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043



From: Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>>
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius mailto:sag...@pingco.com.au>>; 
ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image008.png@01D67705.91011F40]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd's permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image007.png@01D67705.91011F40]

Sean Agius
Senior Engineer

p:

+61 3 8592 8866
+61 431 236 571

u:

http://www.pingco.com.au/

a:

Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043



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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

[Sean Agius]

Hi James,

Makes sense.. All other transit and peer providers were not affected, so I 
suspected Telstra; just didn’t stop to think it may have been in transit to 
Sydney.
It looks like it is corrected now anyway, so we will wait for the ticket 
response 😊

Thanks all!


Regards,
[cid:image001.png@01D67708.1B4B4610]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


From: James Braunegg 
Sent: Thursday, 20 August 2020 3:21 PM
To: Sean Agius ; Nathan Brookfield 
; ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Dear Sean

We saw a dip in traffic around 14:25 today in Melbourne if that helps, we also 
had 4 AAPT customers say they had issues… so someone broke something …

Kindest Regards

James Braunegg
[cid:image002.jpg@01D67708.1B4B4610]
1300 769 972 / 0488 997 207
ja...@micron21.com
www.micron21.com/
[cid:image003.jpg@01D67708.1B4B4610]
[cid:image004.jpg@01D67708.1B4B4610]
[cid:image005.jpg@01D67708.1B4B4610]
Follow us on Twitter for important service and 
system updates.
This message is intended for the addressee named above. It may contain 
privileged or confidential information. If you are not the intended recipient 
of this message you must not use, copy, distribute or disclose it to anyone 
other than the addressee. If you have received this message in error please 
return the message to the sender by replying to it and then delete the message 
from your computer.


From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 3:11 PM
To: Nathan Brookfield ; 
ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer’s device back to one of our services and I’m not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image001.png@01D67708.1B4B4610]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


From: Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>>
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius mailto:sag...@pingco.com.au>>; 
ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image006.png@01D67708.1B4B4610]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd’s permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S

[AusNOG] gsuite email issues

[Shane Hart]

Hi all

Anyone had calls about gsuite users with outlook sync?
Email bouncing undeliverable and now stuck in outbox
Smtp working ok.

Had 3 in the last 15 mins.

Thanks

Shane

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Re: [AusNOG] gsuite email issues

[Bryce Mackiewicz]

Hi Shane,

Sure have.

Google are investigating. https://www.google.com.au/appsstatus#hl=en-GB&v=status

Thanks.
Bryce Mackiewicz

From: AusNOG  On Behalf Of Shane Hart
Sent: Thursday, 20 August 2020 4:02 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] gsuite email issues

Hi all

Anyone had calls about gsuite users with outlook sync?
Email bouncing undeliverable and now stuck in outbox
Smtp working ok.

Had 3 in the last 15 mins.

Thanks

Shane

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Re: [AusNOG] gsuite email issues

[Nick Stallman]

Yep it's affecting some of our users, but not apparently my IMAP.

Google's already aware of it: 
https://www.google.com.au/appsstatus#hl=en&v=issue&sid=1&iid=a45de3b26d6c5872f4cfe8e3424d7a82


On 20/8/20 4:01 pm, Shane Hart wrote:


Hi all

Anyone had calls about gsuite users with outlook sync?

Email bouncing undeliverable and now stuck in outbox

Smtp working ok.

Had 3 in the last 15 mins.

Thanks

Shane


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--
Nick Stallman
Technical Director
Email   n...@agentpoint.com 
Phone   02 8039 6820 
Website www.agentpoint.com.au 


Agentpoint 
Netpoint 

67 Renwick St, Redfern NSW 2009 	Facebook 
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