[AusNOG] Looking for assistance / escalation with Cloudflare issues on proxy (3198177)

[Darren Moss]

Good Morning,

We are looking for some assistance from Cloudflare regarding an issue ongoing 
since 23 March, we're not making any progress and now routing customers away.

Can someone from Cloudflare please reach out.

Ticket #3198177.

Thank you


Darren.
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[AusNOG] Peering contact at Cloudflare

[Darren Moss]

Greetings,

We are trying to get in touch with Cloudflare peering for our service at ME1.

Can someone please reach out.

Many thanks


Darren.
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Re: [AusNOG] Disaster Recovery Site Options in Sydney - Thank you

[Darren Moss]

Thanks everyone for the replies, we’re in discussions with various parties.


D.
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Re: [AusNOG] Disaster Recovery Site Options in Sydney

[Darren Moss]

Hi Tim,

Yes I know the Interactive locations and that’s a good one, however it’s less 
than 15klms away.

Cheers


D.


From: Tim Jackson 
Sent: Thursday, 8 February 2024 2:47 PM
To: Darren Moss 
Cc: AusNOG@lists.ausnog.net
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

An on-site barista is included at the Interactive DR site in St Leonards.

But it's only 14.4 km from Bourke Rd Alexandria.

https://www.interactive.com.au/services/business-continuity-site/

* I haven't used them so I don't have any comments/recommendations it just 
ticks off your requirements.

On Thu, Feb 8, 2024 at 8:09 AM Darren Moss 
mailto:darren.m...@cloud365.com.au>> wrote:
Hi All,

We have a project to create an off-site full DR facility for a customer in 
Sydney.

I am looking for options / suggestions for facilities similar to EDC in 
Melbourne if possible.

Connectivity, power, genset, desks, kitchen, etc.

Approximately 85-100 people in full DR mode.

Must be at least 30 mins away from Alexandria.

We’re currently in design phase, looking at capability and cost.

Happy to hear off list if more suitable.

Many thanks


Darren.
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Re: [AusNOG] Disaster Recovery Site Options in Sydney

[Darren Moss]

Airtrunk is a DC, not a DR site.



D.

From: Ben Sellick 
Sent: Thursday, 8 February 2024 9:50 AM
To: Darren Moss ; 'AusNOG@lists.ausnog.net' 

Subject: RE: [AusNOG] Disaster Recovery Site Options in Sydney

Airtrunk SYD1 is in Western Sydney, seemed to be a popular option for a number 
of customers (in my previous job) who also had kit in SY3/SY4.

Ben

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Darren Moss
Sent: Thursday, February 8, 2024 9:44 AM
To: Nathan Le Nevez mailto:nat...@lenevez.net.au>>; 
'AusNOG@lists.ausnog.net' 
mailto:ausnog@lists.ausnog.net>>; 
ka...@biplane.com.au<mailto:ka...@biplane.com.au>
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

That’s why I walk between them 😊

OK, assume at least 15klms away from Bourke Road, Alexandria.

D.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Nathan Le Nevez
Sent: Thursday, 8 February 2024 9:40 AM
To: 'AusNOG@lists.ausnog.net' 
mailto:ausnog@lists.ausnog.net>>; 
ka...@biplane.com.au<mailto:ka...@biplane.com.au>
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

Mascot (eg. SY1) can be > 30 minutes drive away from Alexandria (eg. SY3) if 
you pick the right time of day for traffic... 🙂



From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> on 
behalf of Karl Auer mailto:ka...@biplane.com.au>>
Sent: Thursday, 8 February 2024 09:31
To: 'AusNOG@lists.ausnog.net' 
mailto:ausnog@lists.ausnog.net>>
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

On Wed, 2024-02-07 at 21:09 +, Darren Moss wrote:
> We have a project to create an off-site full DR facility
> [...]
> Must be at least 30 mins away from Alexandria.

Is that ping time, driving time, walking time or running and screaming
time?

Regards, K.

--
~~~
Karl Auer (ka...@biplane.com.au<mailto:ka...@biplane.com.au>)
http://www.biplane.com.au/kauer



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Re: [AusNOG] Disaster Recovery Site Options in Sydney

[Darren Moss]

That’s why I walk between them 😊

OK, assume at least 15klms away from Bourke Road, Alexandria.

D.

From: AusNOG  On Behalf Of Nathan Le Nevez
Sent: Thursday, 8 February 2024 9:40 AM
To: 'AusNOG@lists.ausnog.net' ; ka...@biplane.com.au
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

Mascot (eg. SY1) can be > 30 minutes drive away from Alexandria (eg. SY3) if 
you pick the right time of day for traffic... 🙂



From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> on 
behalf of Karl Auer mailto:ka...@biplane.com.au>>
Sent: Thursday, 8 February 2024 09:31
To: 'AusNOG@lists.ausnog.net' 
mailto:ausnog@lists.ausnog.net>>
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

On Wed, 2024-02-07 at 21:09 +, Darren Moss wrote:
> We have a project to create an off-site full DR facility
> [...]
> Must be at least 30 mins away from Alexandria.

Is that ping time, driving time, walking time or running and screaming
time?

Regards, K.

--
~~~
Karl Auer (ka...@biplane.com.au<mailto:ka...@biplane.com.au>)
http://www.biplane.com.au/kauer



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Re: [AusNOG] Disaster Recovery Site Options in Sydney

[Darren Moss]

Depending on the event, possibly all of them 😊

It will be drive time. Need some physical separation, like we have from Port 
Melb to Mitcham.



D.

-Original Message-
From: AusNOG  On Behalf Of Karl Auer
Sent: Thursday, 8 February 2024 9:32 AM
To: 'AusNOG@lists.ausnog.net' 
Subject: Re: [AusNOG] Disaster Recovery Site Options in Sydney

On Wed, 2024-02-07 at 21:09 +0000, Darren Moss wrote:
> We have a project to create an off-site full DR facility [...] Must be 
> at least 30 mins away from Alexandria.

Is that ping time, driving time, walking time or running and screaming time?

Regards, K.

--
~~~
Karl Auer (ka...@biplane.com.au)
http://www.biplane.com.au/kauer



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[AusNOG] Disaster Recovery Site Options in Sydney

[Darren Moss]

Hi All,

We have a project to create an off-site full DR facility for a customer in 
Sydney.

I am looking for options / suggestions for facilities similar to EDC in 
Melbourne if possible.

Connectivity, power, genset, desks, kitchen, etc.

Approximately 85-100 people in full DR mode.

Must be at least 30 mins away from Alexandria.

We're currently in design phase, looking at capability and cost.

Happy to hear off list if more suitable.

Many thanks


Darren.
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Re: [AusNOG] Courier insurance

[Darren Moss]

Seasons’ Greetings Noggers,

If I have to use airlines to move equipment, I check it in as oversized 
baggage. Unfortunately, insurance for accompanied luggage is not great (usually 
non-existent) for the reasons Jennifer has shown.
Make sure equipment is boxed well. I’ve sat on the plane and watched baggage 
handlers throw boxes marked fragile onto the baggage cart.

Carriers we’ve learned to avoid are TNT (damaged equipment), Couriers Please 
(late/failed pickups/late deliveries) and Parcel to Courier (damaged equipment).

We’ve had good results with Aramex and Fedex. Look at TransDirect if you prefer 
a broker and multiple options.

In November we had new HP equipment for deployment at SY4.
I had it shipped to my home, tested a basic config, loaded it into my car and 
drove 850klms then unloaded at SY4 where it was installed and commissioned.

IMHO, the best way to get equipment safely to the DC is via car.

Regards,


Darren Moss
General Manager
Cloud365 Australia Pty Limited

[cid:image001.png@01DA29AD.27979EE0]<https://www.cloud365.com.au/>


[cid:image002.png@01DA29AD.27979EE0]

darren.m...@cloud365.com.au<mailto:darren.m...@cloud365.com.au>

[cid:image003.png@01DA29AD.27979EE0]

+61 1800 888 365 x105

[cid:image004.png@01DA29AD.27979EE0]

+61 3 9017 2287

[cid:image005.png@01DA29AD.27979EE0]

Level 1, 1 Queens Road, Melbourne VIC 3004

[cid:image006.png@01DA29AD.27979EE0]

cloud365.com.au<https://www.cloud365.com.au/>



[cid:image007.png@01DA29AD.27979EE0]<https://www.linkedin.com/in/thatdarrenguy/>


This communication may contain confidential or privileged information intended 
solely for the individual or entity above. If you are not the intended 
recipient you must not use, interfere with, disclose, copy or retain this email 
and you should notify the sender immediately by return email or by contacting 
our office. Opinions expressed may not represent an organisational view. Please 
consider the environment before printing.




From: AusNOG  On Behalf Of Jennifer Sims
Sent: Friday, 8 December 2023 12:38 AM
To: Nathan Brookfield 
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Courier insurance

Sadly I did this and ended up in a very bad situation.

I had some gear shipped to me in QLD, and was bringing back to me in Vic for 
the following weekend.

Saw it off at Brisbane all bagged and tagged.

Then in Melbourne, virgin says “we placed it on belt 2, we aren’t going 
responsible for you not picking it up”. Efforts to explain to the airline that 
no I didn’t pick it up, and that it never arrived on the belt the same as 
everything else.

They literally just ignored me and left me high and dry. Police said they could 
not do anything as no indication it was stolen, airport refused to check cctv 
as police didn’t do report, and baggage services kept shirking responsibility.

After lots of backward and forward, we just had to give up.

The vendor on the other hand was very understanding and it cost me as per our 
agreement, which was money I didn’t want to burn but sadly, had no choice 
because I needed to keep to my agreement.

Overall, don’t trust the airlines. If you check it, make sure it’s got an air 
tag or something to track it down.

Jen
Sent from my iPhone


On 7 Dec 2023, at 23:14, Nathan Brookfield 
mailto:nathan.brookfi...@iperium.com.au>> 
wrote:
 After many issues over the years with shipping equipment especially TNT, if 
I’m going anyway, I will always take it and check it in on the flight, in a lot 
of cases, it’s cheaper and yes, it might get thrown around a little bit, but it 
doesn’t matter what courier company you use it’s going to be a lot safer….

Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au


Level 4, Suite 2, 189 Kent Street Sydney NSW 2000

Your Connectivity Team



DISCLAIMER: This document is intended solely for the named addressee. This 
electronic communication, which includes any files or attachments thereto, 
contains proprietary or confidential information and may be privileged and 
otherwise protected under copyright or other applicable intellectual property 
laws. The use, disclosure, copying or distribution of any of the information 
contained in this document, by any person other than the addressee, is strictly 
prohibited. If you received this document in error, please contact the sender 
immediately and delete all the material from any computer. Confidentiality and 
legal privilege are not waived or lost by reason of mistaken delivery to you. 
Any views or opinions presented are solely those of the author and do not 
necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should 
check this email and any attachments for the presence of viruses. Iperium 
accepts no liability for any damage caused by any virus transmitted by this 
email.

On 7 Dec 2023, at 22:01, Rhys Hanrahan 
mailto:r...@nexusone.com.au>> wrote:

Re: [AusNOG] Outlook 365 Email Issues

[Darren Moss]

We relay mail for customer applications and have pretty large outbound queues 
in both Sydney and Melbourne.

Started around 13:15 and return code is:
451 4.7.500 Server busy. Please try again later from (S77719) 
[SY4AUS01FT017.eop-AUS01.prod.protection.outlook.com


D.

From: AusNOG  On Behalf Of Nathan Brookfield
Sent: Wednesday, 11 October 2023 5:00 PM
To: sh...@2000cn.com.au; ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Outlook 365 Email Issues

Not seeing any issues over any of the tenancies we manage, have had good e-mail 
flow all day.

Nathan Brookfield | VK2NAB
General Manager

p: 1300 592 330 | m: 0412 266 008
e: nathan.brookfi...@iperium.com.au | 
w: iperium.com.au

Suite 4.02, 189 Kent Street Sydney NSW 2000
[cid:image001.png@01D9FC65.192D35B0]
Your Telco Team
DISCLAIMER: This document is intended solely for the named addressee. This 
electronic communication, which includes any files or attachments thereto, 
contains proprietary or confidential information and may be privileged and 
otherwise protected under copyright or other applicable intellectual property 
laws. The use, disclosure, copying or distribution of any of the information 
contained in this document, by any person other than the addressee, is strictly 
prohibited. If you received this document in error, please contact the sender 
immediately and delete all the material from any computer. Confidentiality and 
legal privilege are not waived or lost by reason of mistaken delivery to you. 
Any views or opinions presented are solely those of the author and do not 
necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should 
check this email and any attachments for the presence of viruses. Iperium 
accepts no liability for any damage caused by any virus transmitted by this 
email.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Shane Chrisp
Sent: Wednesday, October 11, 2023 3:24 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Outlook 365 Email Issues


Hi All,

Just wondering if others are seeing issues with email for delivery to Outlook 
365 queuing up with "4.7.500 Server busy. Please try again later" messages?

Our mail queue has been getting progressively larger since about 10am WAST 
today and of course the MS outage site shows no issues, though some of the down 
detector sites how others seem to be having issues.

--

Regards



Shane Chrisp

2000 Computers & Networks Pty Ltd

U8, 19 Outram St, West Perth, WA 6005

Ph 08 6298 7391 Fx 08 6298 7393

Mb 0412 409 856

Email sh...@2000cn.com.au

Web http://www.2000cn.com.au
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[AusNOG] Akamai contact (CDN)

[Darren Moss]

Hi,

I'm looking for a contact at Akamai to assist with a CDN enquiry.

We have a project I would like to discuss with sales/tech and the website has 
no way of tailoring enquiries to reach the right people.

Many thanks


Darren.
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[AusNOG] Help unlocking Telstra 4G OOB devices

[Darren Moss]

Reaching out for someone from Telstra to assist with unlocking 4G OOB devices.

I have 2 devices remaining and cannot obtain the correct unlock codes.

Codes requested on 18 April, finally got them last week. Spent 2 hours with 
Telstra support as they are the wrong codes.

Today I've spent another hour and we're going round and round with no 
resolution.

I have reference numbers, etc.

Can someone from Telstra please reach out so we can get these sorted.

Thank you.


Darren.
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Re: [AusNOG] Challenge with SQL Replication over multiple carriers - Thank you

[Darren Moss]

Thank you AUSNOG community for all the replies, I appreciate all the input and 
suggestions.

I've narrowed this down to a carrier issue as when we preference away the 
problem goes away.

I will follow up and sort.

Thanks again.

Darren.


From: AusNOG  On Behalf Of Darren Moss
Sent: Wednesday, 19 January 2022 4:38 PM
To: AusNOG Mailing List 
Subject: [AusNOG] Challenge with SQL Replication over multiple carriers

Hello Noggers,

I have a handful of customers with SQL replication issues over 2 separate 
transit links between Sydney and Melbourne.

Looking to see if anyone here has experienced something similar or could 
potentially shed some light, perhaps more on my carrier configuration and 
traffic preferencing.

We have 2x 10GBps interfaces in 2 separate datacentres for transit across 2 
carriers. This link carries SQL replication.

It appears when we are using 1 carrier link, everything seems fine and traffic 
replicates normally.

However, when we balance between 2 carriers, into the same networks, we start 
seeing issues.

Connections are working, I can telnet, ICMP, etc, however when we start sending 
large packets we see semaphore timeout errors.

To me it points to TCPOffload, however that's all disabled and I can see no 
incorrect packets, etc at both sides.

I have even tried routing the SQL traffic over a different network within the 
same BGP sessions, which works for a while, then eventually starts barfing with 
semaphore timeout issues.

My question is with traffic preferencing, is there anything special I need to 
do when using multiple carriers at the same time for the same networks ?

Happy to hear input and suggestions, off list would be better. I am happy to 
publish what steps were taken.

Many thanks

Darren.
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[AusNOG] Challenge with SQL Replication over multiple carriers

[Darren Moss]

Hello Noggers,

I have a handful of customers with SQL replication issues over 2 separate 
transit links between Sydney and Melbourne.

Looking to see if anyone here has experienced something similar or could 
potentially shed some light, perhaps more on my carrier configuration and 
traffic preferencing.

We have 2x 10GBps interfaces in 2 separate datacentres for transit across 2 
carriers. This link carries SQL replication.

It appears when we are using 1 carrier link, everything seems fine and traffic 
replicates normally.

However, when we balance between 2 carriers, into the same networks, we start 
seeing issues.

Connections are working, I can telnet, ICMP, etc, however when we start sending 
large packets we see semaphore timeout errors.

To me it points to TCPOffload, however that's all disabled and I can see no 
incorrect packets, etc at both sides.

I have even tried routing the SQL traffic over a different network within the 
same BGP sessions, which works for a while, then eventually starts barfing with 
semaphore timeout issues.

My question is with traffic preferencing, is there anything special I need to 
do when using multiple carriers at the same time for the same networks ?

Happy to hear input and suggestions, off list would be better. I am happy to 
publish what steps were taken.

Many thanks

Darren.
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[AusNOG] SORTED - Best place in Melboirne for Cisco SFP-10G-LR modules

[Darren Moss]

Sorted, thank you everyone.

Went to FS.

Easy to deal with and getting them in time was no issue.

Thanks again for the suggestions.


D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Darren Moss
Sent: Monday, 10 January 2022 1:49 PM
To: Nathan Brookfield
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] Best place in Melboirne for Cisco SFP-10G-LR modules

Thanks mate, yeah I’m on to it.



D.



From: Nathan Brookfield [mailto:nathan.brookfi...@iperium.com.au]
Sent: Monday, 10 January 2022 1:48 PM
To: Darren Moss
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] Best place in Melboirne for Cisco SFP-10G-LR modules

If you can go without non genuine, FS have a warehouse there and likely have 
stock, I used to be against third party optic’s but the Fibre Store stuff is 
solid!
Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000

Your Connectivity Team


DISCLAIMER: This document is intended solely for the named addressee. This 
electronic communication, which includes any files or attachments thereto, 
contains proprietary or confidential information and may be privileged and 
otherwise protected under copyright or other applicable intellectual property 
laws. The use, disclosure, copying or distribution of any of the information 
contained in this document, by any person other than the addressee, is strictly 
prohibited. If you received this document in error, please contact the sender 
immediately and delete all the material from any computer. Confidentiality and 
legal privilege are not waived or lost by reason of mistaken delivery to you. 
Any views or opinions presented are solely those of the author and do not 
necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should 
check this email and any attachments for the presence of viruses. Iperium 
accepts no liability for any damage caused by any virus transmitted by this 
email.

On 10 Jan 2022, at 13:13, Darren Moss  wrote:

Hi All,

I need to get my hands on about 14x Cisco SFP-10G-LR modules reasonably 
urgently.

Where is the best place to buy these from in Melbourne please ?


Many thanks



Darren.

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Re: [AusNOG] Best place in Melboirne for Cisco SFP-10G-LR modules

[Darren Moss]

Thanks mate, yeah I’m on to it.



D.



From: Nathan Brookfield [mailto:nathan.brookfi...@iperium.com.au]
Sent: Monday, 10 January 2022 1:48 PM
To: Darren Moss
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] Best place in Melboirne for Cisco SFP-10G-LR modules

If you can go without non genuine, FS have a warehouse there and likely have 
stock, I used to be against third party optic’s but the Fibre Store stuff is 
solid!
Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000

Your Connectivity Team



DISCLAIMER: This document is intended solely for the named addressee. This 
electronic communication, which includes any files or attachments thereto, 
contains proprietary or confidential information and may be privileged and 
otherwise protected under copyright or other applicable intellectual property 
laws. The use, disclosure, copying or distribution of any of the information 
contained in this document, by any person other than the addressee, is strictly 
prohibited. If you received this document in error, please contact the sender 
immediately and delete all the material from any computer. Confidentiality and 
legal privilege are not waived or lost by reason of mistaken delivery to you. 
Any views or opinions presented are solely those of the author and do not 
necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should 
check this email and any attachments for the presence of viruses. Iperium 
accepts no liability for any damage caused by any virus transmitted by this 
email.

On 10 Jan 2022, at 13:13, Darren Moss  wrote:

Hi All,

I need to get my hands on about 14x Cisco SFP-10G-LR modules reasonably 
urgently.

Where is the best place to buy these from in Melbourne please ?


Many thanks



Darren.

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[AusNOG] Best place in Melboirne for Cisco SFP-10G-LR modules

[Darren Moss]

Hi All,

I need to get my hands on about 14x Cisco SFP-10G-LR modules reasonably 
urgently.

Where is the best place to buy these from in Melbourne please ?


Many thanks



Darren.

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Re: [AusNOG] Ongoing Telstra mobile internet outage in Darwin NT

[Darren Moss]

Thanks Russell.




D.



From: Russell Langton 
Sent: Monday, 20 December 2021 11:16 AM
To: Darren Moss 
Cc: AusNOG Mailing List 
Subject: Re: [AusNOG] Ongoing Telstra mobile internet outage in Darwin NT

Hi Darren,

This is not an ideal experience
I checked the outage board for NT and there is nothing for the CBD there.

I'll reach out to you for more details so we can resolve this.



On Sun, Dec 19, 2021 at 3:29 PM Darren Moss 
mailto:darren.m...@cloud365.com.au>> wrote:
Good Afternoon,

There has been an ongoing outage for Telstra mobile internet services in Darwin 
CBD for more than 10 days now.

We have staff in the territory deploying infrastructure who have no mobile 
internet access. We’ve recently ported them from Vodafone to Telstra.

I’ve gone through the usual channels and today was told “not to worry the 
backend team is looking into this”.

That’s great but can anyone shed some light on what the problem is and when 
service will be restored ?

Thank you.


Darren.
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[AusNOG] Ongoing Telstra mobile internet outage in Darwin NT

[Darren Moss]

Good Afternoon,

There has been an ongoing outage for Telstra mobile internet services in Darwin 
CBD for more than 10 days now.

We have staff in the territory deploying infrastructure who have no mobile 
internet access. We've recently ported them from Vodafone to Telstra.

I've gone through the usual channels and today was told "not to worry the 
backend team is looking into this".

That's great but can anyone shed some light on what the problem is and when 
service will be restored ?

Thank you.


Darren.
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Re: [AusNOG] Looking for a Fortinet (AU) contact - thank you

[Darren Moss]

Thanks everyone, we're now onto it.




D.
From: AusNOG  On Behalf Of Darren Moss
Sent: Tuesday, 23 November 2021 1:52 PM
To: AusNOG Mailing List 
Subject: [AusNOG] Looking for a Fortinet (AU) contact

Hi All,

We are onboarding a client with many Fortinet devices across DC and onsite 
locations, which we need some help with.

I'm trying to reach someone in sales to work through options to either keep 
these devices or move to a different product.

After several weeks of trying to reach out, no replies to emails or enquiries, 
no replies on socials, I even replied to sales / promo emails and no response 
there either.

If someone from Fortinet is on list or maybe someone can put me in touch with 
sales that would be great.

Thank you.


Darren.
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[AusNOG] Looking for a Fortinet (AU) contact

[Darren Moss]

Hi All,

We are onboarding a client with many Fortinet devices across DC and onsite 
locations, which we need some help with.

I'm trying to reach someone in sales to work through options to either keep 
these devices or move to a different product.

After several weeks of trying to reach out, no replies to emails or enquiries, 
no replies on socials, I even replied to sales / promo emails and no response 
there either.

If someone from Fortinet is on list or maybe someone can put me in touch with 
sales that would be great.

Thank you.


Darren.
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[AusNOG] Google DNS blips on Friday

[Darren Moss]

Hi All,

I know Google have had a few issues this week.

I'm looking at a problem from Friday 19th between 12:50 - 13:00 where DNS was 
either partially operational or not at all.

We have services in Sydney (SY4) and Melbourne (ME1) who could not see each 
other via DNS, but only for a very short period of time.

A check of paths, etc, shows all networks and peering were fine. We have telco 
and streaming services between these locations which were not interrupted (they 
had sessions established and didn't need to lookup).

The only thing in common for these hosts is they use Google DNS to look each 
other up.

Did anyone see or notice a blip or two yesterday ?

Many thanks


Darren.
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Re: [AusNOG] OVH Cloud Spam

[Darren Moss]

I've been told this is now sorted.


Thanks


Darren.


From: AusNOG  On Behalf Of Darren Moss
Sent: Wednesday, 29 September 2021 12:26 PM
To: AusNOG Mailing List 
Subject: [AusNOG] OVH Cloud Spam

Dear OVH Cloud,

Please stop using emails from this list to create mailing campaigns.

We continually receive spam and sales emails from OVH Cloud, despite never 
subscribing to any emails.

These are via AUSNOG email addresses.

In addition we have unsubscribed (the unsubscribe links only recently started 
working) 3 times now, then today more spam.

Please stop it.



Darren.
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[AusNOG] OVH Cloud Spam

[Darren Moss]

Dear OVH Cloud,

Please stop using emails from this list to create mailing campaigns.

We continually receive spam and sales emails from OVH Cloud, despite never 
subscribing to any emails.

These are via AUSNOG email addresses.

In addition we have unsubscribed (the unsubscribe links only recently started 
working) 3 times now, then today more spam.

Please stop it.



Darren.
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[AusNOG] Half rack at SY4 and ME1

[Darren Moss]

Hi All,

I have a bunch of spare 1RU servers and some switches we need to store at SY4 
and ME1.

Ideally half a rack at each location would be plenty, however there are no half 
racks available at either SY4 or ME1.

If anyone has a spare half rack or is looking to exit their half rack at either 
location, I may be prepared to take that over.

Please let me know.

Many thanks


Darren.
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[AusNOG] 5G Router recommendations

[Darren Moss]

Hi All,

We have a number of sites with NBN connections, some of which are not very 
reliable, so the plan is to combine 5G alongside copper connectivity.

These are office workers who are now working from home. They typically run 
office productivity, email, etc, maybe watch a little YouTube... not multimedia 
or streaming users.

I would like to know what 5G routers others are using.

Needs to be decent with a proper PSU, feature a UTP port for LAN connectivity 
and external antenna capability would be good.

We would prefer not to use dongles / USB port routers.

Many thanks


Darren.
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[AusNOG] Cloudflare poor peering performance - Sydney

[Darren Moss]

Hi All,

For several months now we've seen a decline in peering performance on 
Cloudflare in Sydney.

Low traffic numbers over our peer and rising traffic via transit that was 
previously over our peering connection.

Cloudflare support says all OK but clearly it's not. I've not changed any ACLs 
or routing.

As a test, we migrated a handful of customers to another proxy service and they 
are working as expected.

My question - is anyone else experiencing similar with Cloudflare peering in 
Sydney ?

Not looking to start an opinion or sales thread, happy to discuss off-list.

Many thanks


Darren.
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Re: [AusNOG] Help with a Telstra plan change gone wrong

[Darren Moss]

Thanks everyone for the responses.

Scott Mcintyre is putting me in touch with the right people at Telstra.

Cheers


Darren.

From: AusNOG  On Behalf Of Darren Moss
Sent: Thursday, 25 March 2021 9:17 PM
To: AusNOG Mailing List 
Subject: [AusNOG] Help with a Telstra plan change gone wrong

Hello Noggers,

I have a customer who has been with Telstra for 20 years and they have done 
something wrong during a port to new hardware.

During the process they ended up having their long standing number cancelled 
instead of ported, with a new number issued.

There's no process to get this looked at, hence I need some help so we can sort 
her out.

Can someone from Telstra guide me in the right direction to help the customer ?

Many thanks


Darren.
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[AusNOG] Help with a Telstra plan change gone wrong

[Darren Moss]

Hello Noggers,

I have a customer who has been with Telstra for 20 years and they have done 
something wrong during a port to new hardware.

During the process they ended up having their long standing number cancelled 
instead of ported, with a new number issued.

There's no process to get this looked at, hence I need some help so we can sort 
her out.

Can someone from Telstra guide me in the right direction to help the customer ?

Many thanks


Darren.
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Re: [AusNOG] "Telstra" scammers

[Darren Moss]

4.4.1 A C/CSP must have processes in place to trace the origin of alleged Scam 
Calls, originating on its own network.

I'm guessing scammers can buy AU DIDs from overseas providers who would not be 
governed by these rules.



D.


-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of James 
Andrewartha
Sent: Friday, 19 February 2021 4:01 PM
To: Mark Andrews
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] "Telstra" scammers

There is a new code (December 2020) relating to scam calls requiring carriers 
in the transit path to share information and disconnect customers who are 
originating scam calls:

https://www.commsalliance.com.au/__data/assets/pdf_file/0015/72150/C661_2020.pdf

So kick up a fuss with your provider.

On Fri, 19 Feb 2021, Mark Andrews wrote:

> Well at least with the NBN rollout basically done I haven’t heard from 
> “Nicole from NBN”
> saying my phone is going to be cut off if I don’t do something in a while.
> 
> Whats needed is a simple way to report “the last call to this line was 
> a scam” so the calls can be traced back to their source along with a 
> legislated requirement to follow
> the call trail back to its source.   I get several calls like this a day from
> “Telstra NBN”, “Mastercard Visa”, “E-Bay and suspicious iPhone 
> purchase”, etc.  It’s so common that my wife looks at the caller-id 
> and says “It’s your girlfriend calling again” from the number of times 
> Nichole called.
> 
> Unfortunately I need to field calls from unknown numbers for new members for 
> Scouts, etc.
> 
> I’ve even had them callback and ask why I hung up on them.  They 
> really don’t like it when I call the “crooks”, “criminals”, “scammers” etc.
> 
> Mark
> 
> > On 18 Feb 2021, at 21:50, Tim Dooley  wrote:
> > 
> > While telecom companies such as Telstra are required to limit outbound 
> > calls from their SIP Trunks (ensuring you own the number you're trying to 
> > present), there are "IT" companies which offer SIP trunks without being a 
> > telco, this means they do not have to follow the same guidelines.
> > 
> > Just 2 days ago I became aware of a scammer presenting a school's main 
> > number on outbound calls, being part of the team supporting the schools 
> > phone system I can guarantee the system wasn't hacked at all.
> > There was no traffic from the school's phone system to Telstra during the 
> > time of the scam calls, however plenty of angry people were calling back 
> > yelling at the admin staff.
> > 
> > so basically yes, a VoIP seller (yet not an official telco) putting zero 
> > security on the calling number.
> > 
> > Cheers,
> > Tim
> > 
> > From: AusNOG  on behalf of Darren 
> > Moss 
> > Sent: Thursday, 18 February 2021 3:45 PM
> > To: Bradley Amm ; AusNOG Mailing List 
> > 
> > Subject: Re: [AusNOG] "Telstra" scammers
> >  
> > How are they making calls into AU mobile networks ?
> >  
> > Surely they need a SIP service as a starting point.
> >  
> > Is it a VoIP seller not performing checks ??
> >  
> >  
> > Darren.
> >  
> >  
> > From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of 
> > Bradley Amm
> > Sent: Thursday, 18 February 2021 3:42 PM
> > To: aus...@ausnog.net
> > Subject: Re: [AusNOG] "Telstra" scammers
> >  
> > Unfortunately not a lot can be done
> > I had a similar call today. Just blocked the numbers.
> > Probably a spoofed number as well
> >  
> >  
> > From: AusNOG  On Behalf Of Kai
> > Sent: Thursday, 18 February 2021 12:34 PM
> > To: aus...@ausnog.net
> > Subject: [AusNOG] "Telstra" scammers
> >  
> > Just had a scam call from a female operator, called from "0432 594 523" 
> > (probably a spoofed number), says her name is Selina from Telstra, that my 
> > modem has a virus. She gave her Telstra staff ID as C0527 (that's not a 
> > real Telstra staff ID, it starts with a 0 and it's too short) and hung up 
> > when I asked what her Team Leader or Manager's name and staff ID is.
> > 
> > So the "Telstra scammers" are still out there, trying to scam people.
> > Parasites.
> >  
> > Sent from my smartphone.
> > ___
> > AusNOG mailing list
> > AusNOG@lists.ausnog.net
> > http://lists.ausnog.net/mailman/listinfo/ausnog
> 
> --
> Mark Andrews, ISC
> 1 Seymour St., Dundas Valley, NSW 2117, Australia
> PHONE: +61 2 9871 4742  INTERNET: ma...@isc.org
> 
> ___

[AusNOG] Superloop experience(s)

[Darren Moss]

Hi All,

We're looking at bringing additional transit into 2 of our AU datacentres and I 
would like to know about real-world experiences with Superloop.

Happy to hear from others who *actually* have a service from them in a DC 
environment.

Off list please.

Many thanks


Darren.
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Re: [AusNOG] "Telstra" scammers

[Darren Moss]

How are they making calls into AU mobile networks ?

Surely they need a SIP service as a starting point.

Is it a VoIP seller not performing checks ??


Darren.


From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Bradley Amm
Sent: Thursday, 18 February 2021 3:42 PM
To: aus...@ausnog.net
Subject: Re: [AusNOG] "Telstra" scammers

Unfortunately not a lot can be done
I had a similar call today. Just blocked the numbers.
Probably a spoofed number as well


From: AusNOG  On Behalf Of Kai
Sent: Thursday, 18 February 2021 12:34 PM
To: aus...@ausnog.net
Subject: [AusNOG] "Telstra" scammers

Just had a scam call from a female operator, called from "0432 594 
523" (probably a spoofed number), says her name is Selina 
from Telstra, that my modem has a virus. She gave her Telstra staff ID as C0527 
(that's not a real Telstra staff ID, it starts with a 0 and it's too short) and 
hung up when I asked what her Team Leader or Manager's name and staff ID is.

So the "Telstra scammers" are still out there, trying to scam people.
Parasites.

Sent from my smartphone.
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[AusNOG] Tax Office investigation call scams from 0413 204 336

[Darren Moss]

Morning,

We're seeing multiple calls to clients and one to our office this morning 
claiming to be the Tax Office investigating suspended tax file numbers with 
federal court action pending.

The numbers are:
0413 204 336
0410 244 473
0488 717 619

If any providers here own these, please terminate the services.


Darren.
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[AusNOG] Contact with Cloudflare

[Darren Moss]

Hello,

We are trying to contact Cloudflare peering to sort a BGP config and not having 
any success.

Have sent emails to n...@cloudflare.com and 
peer...@cloudflare.com - no replies from either.

It's been 8 days, it would be great if someone from Cloudflare could reply and 
lend a hand.

Thank you.



Darren.

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Re: [AusNOG] Status page recommendations

[Darren Moss]

We were using UptimeRobot as an added 3rd party monitor for the last 5 years, 
terminated just this month.

Too many false alarms and irregularities that didn't make sense. Constant 
up/down/up especially on proxied sites. No it wasn't ICMP rate limiting.

We eventually moved our external/3rd party monitoring to another platform and 
the false alarms went away.

One of the drawcards to stay with UptimeRobot was their Status Page, however 
the service was not reliable.



D.


-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Christian 
Heinrich
Sent: Monday, 23 November 2020 5:12 PM
To: Rhys Hanrahan
Cc: 
Subject: Re: [AusNOG] Status page recommendations

Rhys,

On Mon, 23 Nov 2020 at 11:09, Rhys Hanrahan  wrote:
> I’m hoping to get some recommendations on a status page product. We
> originally signed up for statuspage.io because that seems by far the most
> popular, but were surprised to find that what I would have thought were basic
> features that we need, are missing.

I use https://uptimerobot.com/status-page/


On Mon, 23 Nov 2020 at 11:09, Rhys Hanrahan  wrote:
> The first two items: granular subscriptions for maintenance events is really 
> the
> deal breaker, and surely we aren’t the only ones who need this. Atlassian has
> said this is a feature request, but won’t give any details or an ETA. Managing
> contacts we could live without.

Their market fit is for the public to visit your status web page
rather than communicate out of band via email and SMS when the status
changes over time.


-- 
Regards,
Christian Heinrich

http://cmlh.id.au/contact
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[AusNOG] Equinix IE feedback

[Darren Moss]

Hi All,

Anyone else here on Equinix IE who can provide some feedback on this service ?

I am weighing up EIE alongside another and would like to hear about real-world 
experience, particularly on EIE.

Off-list replies preferred unless you have revolutionary information to help 
the masses.

Many thanks




Darren.

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Re: [AusNOG] 10GBps router suggestions

[Darren Moss]

Hi Dave,

Preferably able to move 10GBps around but we can do 10GBps ports for now so 
long as we can spike for short periods.

Typical traffic is well under, but we do move backups and replication data 
usually overnight in AU so we could run less and still be fine.

Cheers


Darren.

From: Dave Browning [mailto:d...@dlbnetworks.com]
Sent: Tuesday, 17 November 2020 6:15 PM
To: Darren Moss
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] 10GBps router suggestions

Do you just need 10Gbe holes, or be able to move 10Gbp/s around as well?


On 17 Nov 2020, at 5:12 pm, Darren Moss  wrote:

Hi Noggers,

I am looking to upgrade (replace) 3x  Cisco routers.

My preference is Cisco, however open to considering others.

Must have dual PSUs and support 10GBps interfaces.

We have 3 public (fibre) and 2 private interfaces on each router.

Happy to hear suggestions.

Many thanks


Darren.
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[AusNOG] 10GBps router suggestions

[Darren Moss]

Hi Noggers,

I am looking to upgrade (replace) 3x  Cisco routers.

My preference is Cisco, however open to considering others.

Must have dual PSUs and support 10GBps interfaces.

We have 3 public (fibre) and 2 private interfaces on each router.

Happy to hear suggestions.

Many thanks


Darren.
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[AusNOG] NBN Business connection challenge Gold Coast

[Darren Moss]

Hi Noggers,

I have a business customer on the Gold Coast who has a small off-site workforce 
that produces multimedia content.

They are on NBN business however the last mile is copper which can't keep up.  
Speed is around 40/10.

The site has about 10 computers, a bunch of SIP handsets, some video 
conferencing and video production equipment.

There are no economical fibre options so I am thinking along the lines of a PTP 
wireless solution as their location is elevated with good visibility of the 
central business area.

I am looking for at least 100MBps unlimited data and a static IP.

If you can help please touch base off list to discuss.

Many thanks


Darren.
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Re: [AusNOG] MBB Wholesale Service provider

[Darren Moss]

Hi Ben,

Something else to keep in mind is that in some DC locations Telstra is the only 
mobile service that works reliably.

We have deployments in Sydney DCs where both Optus and Vodafone just didn't 
work.

+1 for Mikrotik. They can be a hassle to get working properly but once running 
they are reliable.


D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Benjamin 
Ricardo
Sent: Wednesday, 29 July 2020 10:52 PM
To: Jared Hirst; Bevan Slattery; David Hughes
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] MBB Wholesale Service provider

Thanks for the input David, Bevan & Jared, also to the many others that 
responded privately.

The call home idea is a good one Jared. One big advantage is the ability to be 
a bit carrier agnostic and use the provider with the best signal strength in 
the area. Mikrotik also do a bunch of gear with LTE support which seems to be 
pretty flexible.
I would prefer the public address delivered direct to the endpoint though (less 
moving parts... got to hate VPN lockups).
Far out Bevan $80k in OOB connections! We're a touch shy of that.. eh hem..

Had I known how popular a topic this was I would not have worried about 
creating noise on the list!
For the many others interested; potential providers referred to me as a result 
of this request (listed FIFO) -
2SG (2sg.com.au)
Exetel
Field Solutions Group <- have not checked this out yet though.
URL networks
Virtutel
ZettaNet (part of ZettaGrid)
Connected Australia

Tim Sandy provided a table from his research (thanks mate)

MVNE

Notes


Vanilla Telecom


No layer 2 - Static IP on Vodafone network


iBoss Symbio


No layer 2 - Resell Telstra data/minutes only


Vertel


No layer 2


2SG


Layer 2/VPDN solution offered


If I missed anyone, I am very sorry.

Probably got as many as I can handle at this stage, thanks very much to all 
that responded the wealth of knowledge on this list is incredible.

Cheers,
Ben



From: Jared Hirst 
Sent: Wednesday, 29 July 2020 7:53 PM
To: Bevan Slattery ; David Hughes ; 
Benjamin Ricardo 
Cc: AusNOG Mailing List 
Subject: Re: [AusNOG] MBB Wholesale Service provider

We use standard dynamic sims from Telstra and Vodafone.

They plug into OpenGear devices and connect back to lighthouse software by 
OpenGear, so rather than us accessing them, they create a connection and call 
home to the lighthouse server that's also not on our network via VPN, so it 
works on pretty much every carrier.

Each OOB site costs around $3 a month and doesn't need a static IP.

Highly recommend it, it has been solid for us!

On 29 July 2020, 7:07 pm AEST 
be...@slattery.net.au wrote:

We are about to evaluate exactly the same thing at the moment.  Looking at 
Australia first, but potentially globally.  Save almost $80k per month in OOB 
services globally if this stands up technically.  Talking to same provider in 
Australia.  Static IP etc.

B


From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> on 
behalf of David Hughes mailto:da...@hughes.com.au>>
Sent: Wednesday, July 29, 2020 4:43 pm
To: Benjamin Ricardo
Cc: AusNOG Mailing List
Subject: Re: [AusNOG] MBB Wholesale Service provider


Hey

I've moved an LTE service we use for OOB over to ZettaNet from the previous 
provider who shall not be named :)   It was retail naturally but they may be 
able to offer you something compelling.



David
...



On 29 Jul 2020, at 2:12 pm, Benjamin Ricardo 
mailto:ben.rica...@acs.com.au>> wrote:

Hi All,
Just wondering if anyone knows of a service provider (hopefully a wholesaler) 
that can provide us 3G,4G,LTE services with a static IPv4 address?

We've got a bunch we need to switch over ASAP as our previous wholesaler has 
decided that they're not doing this anymore cause they don't want to... 
*sigh*

Replies off list please,

Many thanks

Ben

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[AusNOG] Help with Mikrotik + Huawei E8372

[Darren Moss]

Hi All,

I have purchased a bunch of new Huawei E8372 LTE dongles for backup remote 
access to sites, they are confirmed alive and working in a PC.

Having all sorts of dramas configuring with Mikrotik RB devices... everything 
looks normal, device appears up, DHCP allocates a local IP but no internet 
access.

I've tried all the different APNs (this is on Telstra) but same result - unable 
to route traffic or even run a targeted ping via the LTE interface.

Would love to know if anyone else has encountered the same prob... and if you 
would be so kind as to share some wisdom.

Many thanks


Darren.
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Re: [AusNOG] Hey Google, why are you in bed with Telstra?

[Darren Moss]

This morning you will be chatting to someone about garage doors, then this 
afternoon you will see garage door advertising whilst browsing the internet.

Tomorrow you will be on YouTube where the first “suggested” video is a garage 
door opener demonstration.


D.

From: Nathan Brookfield [mailto:nathan.brookfi...@simtronic.com.au]
Sent: Wednesday, 18 September 2019 10:52 AM
To: Robert Hudson
Cc: Darren Moss; ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Hey Google, why are you in bed with Telstra?

You always pay, one way or another :P

On 18 Sep 2019, at 10:48, Robert Hudson 
mailto:hud...@gmail.com>> wrote:
I already don't pay for calls.  Haven't for at least two iterations of my 
mobile contract.

On Wed, 18 Sep 2019 at 10:39, Darren Moss 
mailto:darren.m...@cloud365.com.au>> wrote:
NB,

The next generation of phone (and smart speaker users) don’t pay for phone 
calls.


D.


From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Nathan Brookfield
Sent: Wednesday, 18 September 2019 9:45 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: [AusNOG] Hey Google, why are you in bed with Telstra?

Google and Telstra have teamed to permit mobile voice calls to be made from the 
search giant’s smart speakers.

https://www.crn.com.au/news/hey-google-why-are-you-in-bed-with-telstra-531103

Sharing mainly because we got a mention in the article ‘haha’.
Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au
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Re: [AusNOG] Hey Google, why are you in bed with Telstra?

[Darren Moss]

NB,

The next generation of phone (and smart speaker users) don’t pay for phone 
calls.


D.


From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Nathan 
Brookfield
Sent: Wednesday, 18 September 2019 9:45 AM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Hey Google, why are you in bed with Telstra?

Google and Telstra have teamed to permit mobile voice calls to be made from the 
search giant’s smart speakers.

https://www.crn.com.au/news/hey-google-why-are-you-in-bed-with-telstra-531103

Sharing mainly because we got a mention in the article ‘haha’.
Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au
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[AusNOG] NAB internet banking scam using AU mobile DIDs

[Darren Moss]

Hi,

There's a NAB online banking scam sending SMS messages with a URL to a 
.services domain which poses as NAB Internet Banking.

"NAB Alert - We have detected a potential issue and blocked your internet 
banking. Please visit  to confirm your device."

If you are the telco with these DIDs, please turn your customer off:

+61 4343 72837
+61 4226 14360

I can provide the messages we're seeing if required.

Thanks


Darren.

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[AusNOG] NAB internet banking scam using AU mobile DIDs

[Darren Moss]

Hi Noggers,

There's a NAB online banking scam sending SMS messages with a URL to a 
.services domain which poses as NAB Internet Banking.

"NAB Alert - We have detected a potential issue and blocked your internet 
banking. Please visit  to confirm your device."

If you are the telco with these DIDs, please turn your customer off:

+61 4343 72837
+61 4226 14360

I can provide the messages we're seeing if required.

Thanks


Darren.

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Re: [AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Thanks for the replies, very helpful.

Unfortunately the RSP has terrible customer service and they had “no process” 
to make any changes, we ended up working with NBN direct.

They are sending a contractor to work out how big the job is.

Originally they were talking about scoping works and assigning a project 
manager…. to move an NTD 10 metres in the same building.

Anyhoo, we’re on it now and waiting to hear their feedback, however I will also 
explore engaging a certified fibre installer.

Cheers



D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Jennifer Sims
Sent: Monday, 5 August 2019 10:00 AM
To: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Relocating an NBN connection within the same building

You could just ask your RSP to raise a service request with NBN who can then 
have it moved, you'd still have to pay for that change but then you'd know it 
was done by NBN and they can't sook about it.

On Mon, Aug 5, 2019 at 9:32 AM Damian Ivereigh 
mailto:d...@launtel.net.au>> wrote:

Is an FTTP NTD that needs moving? You can just look for an NBN certified fibre 
installer and they will do it for you.

I am not sure about an Enterprise Ethernet connection, but I don't see how it 
would be any different.

Damian

On 30/07/19 18:10, Darren Moss wrote:
Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we’re just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.


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--

Launtel - We're at your call

Tel: 1800LAUNTEL (1800528683)

Mob: 0418217582

Fax: 1300784109

http://www.launtel.net.au
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Re: [AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Thanks Cameron.

Yes there is an ID for the NBN common infrastructure.

Regards,


Darren Moss
General Manager

Cloud365 Australia Pty Limited
Managed Cloud Computing

[p] 1800 888 365 extension 105
[f] 03 9017 2287

[e] darren.m...@cloud365.com.au
[w]www.cloud365.com.au<http://www.cloud365.com.au>

Level 1, 1 Queens Road,
Melbourne VIC 3004




On Tue, Jul 30, 2019 at 7:32 PM +1000, "Cameron Murray" 
mailto:cameron.mur...@gmail.com>> wrote:

Seems like you need to have a new LOCID made for the common space then get them 
to relocate the service to the new LOCID.

You might find there already is one.

On Tue, 30 Jul. 2019, 6:10 pm Darren Moss, 
mailto:darren.m...@cloud365.com.au>> wrote:
Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we’re just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.
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[AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we're just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.
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Re: [AusNOG] Recommendations Please

[Darren Moss]

Call Simon at Fine Tune Communications. Good people we've worked for almost 20 
years.

https://finetune.com.au



D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Sam 
Sarkis-UIP
Sent: Tuesday, 28 May 2019 7:36 AM
To: aus...@ausnog.net
Subject: [AusNOG] Recommendations Please


Hi All,

Has anyone have a cabling company you have worked with in the past that you can 
recommend  that can run Fibre underground between 2 buildings in South 
Melbourne including apply for all the council permits.

Thanks

Sam


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[AusNOG] Vocus confirms buyout offer - at a big premium

[Darren Moss]

https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12234582

Regards,


Darren Moss
General Manager

Cloud365 Australia Pty Limited
Managed Cloud Computing

[p] 1800 888 365 extension 105
[f] 03 9017 2287

[e] darren.m...@cloud365.com.au
[w]www.cloud365.com.au<http://www.cloud365.com.au>

Level 1, 1 Queens Road,
Melbourne VIC 3004

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[AusNOG] Telstra Support Scammers on SIP 0184 778 272

[Darren Moss]

Hi Noggers,

If you're a telco and routing the number 0184 778 272, this is being used by 
Indian Telstra Support scammers.

Can you please disconnect the service.

Thanks



Darren.

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[AusNOG] [article] Greens ask ScoMo to justify encryption law hurry

[Darren Moss]

Afternoon Noggers,

Interesting article in today's IT News.

https://itwire.com/government-tech-policy/85894-greens-ask-morrison-to-justify-encryption-law-hurry.html

--

The Australian Greens have asked Prime Minister Scott Morrison to provide data 
on the potential security threats that were identified and foiled over the 
Christmas break as a result of rushing the government's encryption law through 
Parliament.

Greens Digital Rights spokesperson Senator Jordon Steele-John said the 
government should justify the passage of the unprecedented powers in the bill.

He made the statement after the Inspector-General of Intelligence and Security, 
Margaret Stone, had called for more resources to monitor and scrutinise the use 
of the new powers by government agencies.

In November 2018, during hearings on what is officially known as the 
Telecommunications and Other Legislation Amendment (Assistance and Access) Bill 
2018, a number of law enforcement agencies - ASIO, the Australian Signals 
Directorate, the Australian Federal Police and Victoria Police - said the law 
needed to be 
passed
 as quickly as possible, and before Christmas, though no concrete justification 
was offered for this.

Later, Prime Minister Scott Morrison and Home Affairs Minister Peter Dutton 
told the media that they would be asking the Parliamentary Joint Committee on 
Intelligence and Security, which was holding hearings into the bill, to speed 
up the 
process
 and send the bill back to Parliament as soon as possible.

Senator Steele-John said: "Scott Morrison said he wanted to keep us all safe. 
Well, I want to know just how dangerous Christmas was this year for the average 
Australian.

"Either we've seen an unprecedented spike in suspicious activity over Christmas 
and New Year - as the government claimed we would - or our own security 
agencies have already succumbed to the the dangerous misuse and mission creep 
of these anti-encryption powers that the rest of us predicted!

"If our own intelligence watchdog is already calling for greater resources to 
monitor the use of these new powers then there can be no other explanation."

The Australian Security Intelligence Organisation appeared before the 
Parliamentary Joint Committee on Intelligence and Security and made its 
case
 in open committee on 26 November, with other government agencies, all of whom 
were pushing for the bill to become law before Parliament rose for the year on 
6 December.

At that time, Duncan Lewis, the head of ASIO, had to admit that there was no 
specific threat on the radar of his agency. All that he could offer was that 
Christmas is a time when the threat is generally high.

Asked why the country's threat level could not be raised, he again was forced 
to admit that to do that, ASIO would have to have knowledge of a specific 
threat.

"This anti-encryption legislation has been condemned by the UN, the Human 
Rights Commission, the Digital Rights community and Australia's tech sector at 
large. It is a threat to the online safety, security and privacy of every 
single Australian," Senator Steele-John said.

"Many technology and innovation companies have already deemed Australia 'too 
high risk' because these laws are incompatible with the European Union's 
General Data Protection Regulation.

"Furthermore, what was intended to be a national security measure will in fact 
become a national security threat, as hackers and third parties exploit the 
necessary weaknesses built into end-to-end encryption services.

"This is massive government overreach and I'm yet to see a skerrick of evidence 
to justify the need for these powers. They make a mockery of our right to 
privacy, leave us more vulnerable to cyber espionage and permanently weaken the 
existing protections we all rely on to stay safe and secure online."

The bill was 
passed
 on 6 December but just 12 days later, the PJCIS said it would begin a fresh 
review.

The new review has asked for 
submissions
 and will submit a report by 3 April.

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[AusNOG] Problem sending mail to bigpond mail servers

[Darren Moss]

Happy Monday!

Our outbound mail queues are filling up with bigpond mail that can't be 
delivered.

Can an admin please touch base off-list.

Many thanks,


Darren.
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[AusNOG] iSeek Contact for routing issue

[Darren Moss]

Afternoon,

I'm looking for a network admin from iSeek to assist with routing issues in NSW.

Can you please touch base.

Many thanks,


Darren.
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[AusNOG] ATO Phone Scammers on SIP Service 61 2 6100 0472

[Darren Moss]

Hi All,

Have had multiple calls from an Indian call centre telling me I am "being 
illegal and under investigation for tax offences" by John Smith at ATO 
Investigations.

Apart from the call being hilarious and hearing a room full of people saying 
the same thing to other callers, this is rubbish.

I have been able to return calls to the SIP service 61 2 6100 0472.

If someone here is associated with providing the service to these people, can 
you please disconnect them.

Happy to provide more info if you need it.

Cheers


Darren.

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Re: [AusNOG] Mikrotik routers in HA environments

[Darren Moss]

Thanks everyone for the feedback and input on this.

I won’t push ahead with Mikrotik for this new deployment, however I have 
ordered a pair of Cloud Routers to run up in our test environment with a view 
to doing something down the track.

Cheers


Darren.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Philip 
Loenneker
Sent: Thursday, 28 June 2018 3:49 PM
To: Ausnog
Subject: Re: [AusNOG] Mikrotik routers in HA environments

I can also vouch for VRRP working really well on Mikrotik gear.

For those that are concerned about the BGP processing time, consider the 
virtual version, the CHR. The licenses are dirt cheap ($250 USD for a perpetual 
license that allows unlimited throughput), and because the Mikrotik BGP process 
is single-threaded, the higher clock speed you can throw at it compared to the 
Tilera chipset makes a huge difference. You also remove some concerns about 
hardware failure, as long as you have a resilient hypervisor platform.

Take a look at this recent Mikrotik User Meeting Presentation where they 
compare BGP and routing performance for the CHR on different hypervisors:
https://youtu.be/xcgdGA1W_0o
The slides are here, including the comparison tables:
https://mum.mikrotik.com/presentations/EU18/presentation_5188_1524562405.pdf


From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Alex Samad
Sent: Thursday, 28 June 2018 3:01 PM
To: Mike Everest 
Cc: Ausnog 
Subject: Re: [AusNOG] Mikrotik routers in HA environments

Hi

Like them cheap and have been reliable - noted about the power supplies.

I have 4 upstream full feeds . takes a very very long time to process.

also the ccr's have a limitation not really mention 1 tcp stream can only go 
1Gbs, the box can do more, its around the driver and the cpu setup - this is a 
long long wish list request.


But I like them..  did i mean they are cheap :)






On 26 June 2018 at 13:08, Mike Everest 
mailto:m...@duxtel.com>> wrote:
Darren,

As others have already confirmed, RouterOS is suitable for that kind of 
application, but since you mentioned ‘Cisco’, I wanted to point out a very 
significant difference from what you might be used to:  MikroTik do not offer 
any kind of support contract

Now for some, that may be a good thing ;) but for others, it can constitute 
what is essentially a total deal breaker.  The reason for that is that with a 
Cisco support contract, if (or perhaps /when/) you encounter a software bug 
that causes you some serious problem, you a direct channel to the vendor 
engineering team.  In the MikroTik world, you need to either use your own 
internal resources or hire a suitable consultant to run full packet level 
diagnostics, develop repeatability steps and then go through MikroTik level 1 
support channels to try to escalate it to their software engineering team.

Please don’t take this as encouragement to NOT deploy MikroTik! :-D  As the 
largest volume MikroTik distribution in our region, of course I think you 
*should* deploy MT, but only when you are aware of the full ‘TCO’ :-}

As the leading MikroTik vendor in Australia, we also offer engineering support 
in case your team does need some extra help when things go wrong, and we also 
have some inside contacts with MikroTik support team to get (sometimes 
slightly) faster escalation of unusual problems.

I’d be pleased to discuss further in more detail any time, if you’d like to! ;)

Cheers!  Mike Everest.

From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Darren Moss
Sent: Tuesday, 26 June 2018 11:58 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: [AusNOG] Mikrotik routers in HA environments

Hi All,

We are about to deploy a new location, which we normally do with our SOE around 
Cisco router kit (2 of them for redundancy).

I was talking with another DC customer and they swear by Mikrotik router gear 
over Cisco.

I’ve played with Mikrotik in a domestic/home fibre connection scenario, but not 
in a DC environment.

What’s the consensus from others?

Can a pair of Mikrotik routers be configured for a *reliable* HA scenario ?

Happy to chat offlist or share if this is of interest to others.

Cheers


Darren.

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[AusNOG] Mikrotik routers in HA environments

[Darren Moss]

Hi All,

We are about to deploy a new location, which we normally do with our SOE around 
Cisco router kit (2 of them for redundancy).

I was talking with another DC customer and they swear by Mikrotik router gear 
over Cisco.

I've played with Mikrotik in a domestic/home fibre connection scenario, but not 
in a DC environment.

What's the consensus from others?

Can a pair of Mikrotik routers be configured for a *reliable* HA scenario ?

Happy to chat offlist or share if this is of interest to others.

Cheers


Darren.
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Re: [AusNOG] Telstra mobile issues again?

[Darren Moss]

My 2c on this… cause I do it ☺

I am between AU and NZ every month. I have an NZ SIM with 2Degrees Mobile. You 
can get plans where calls are the same price in both AU/NZ, then it doesn’t 
matter which carrier, etc.

In Oz we’re on Optus Business which is great in Oz, but terrible roaming 
overseas. Calls choppy, straight to VM, delayed texts. Horrible.

I have a Samsung dual SIM phone.

HTH


D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Matthew 
Moyle-Croft
Sent: Wednesday, 23 May 2018 1:30 PM
To: Bradley Amm
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?



On 23 May 2018, at 10:49 am, Bradley Amm 
mailto:b...@bradleyamm.com>> wrote:

It would be great if we could “roam” between all networks or a company comes up 
with a product that can roam between all networks

I just moved back from the USA to Australia and still have my T-Mobile sim in 
one of the phones, happily roams on all the networks! (As do most roaming 
SIMs). Google with their Project Fi have that across at least Sprint and T-Mo 
in the USA (yes, soon to be one network). Summary - get a non-Australian SIM 
that has some reasonable roaming rates and that’s what you get. (Maybe get a 
Voda NZ sim? Dunno what the rates are)

The only reason you can’t is commercial - if you could run your own HLR and 
negotiate the agreements with the 3 (soon 4) carriers here you’d be able to do 
it.  They’re just not interested in enabling that.

MMC




From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net]
 On Behalf Of Brenden Cruikshank
Sent: Wednesday, 23 May 2018 6:37 AM
To: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds.

Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier

This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??

https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html

Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact.

At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side).

On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable.

Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do!
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236

And 4G was unavailable this morning at Central station in Brisbane with minimal 
to no 3G data throughput. Thanks Telstra.


Sent from my iPhone

On 22 May 2018, at 11:11 pm, Joshua D'Alton 
mailto:jos...@railgun.com.au>> wrote:
If a business, regardless of size, isn't looking at these Telstra outages (or 
any of their provider outages really) and getting the ball rolling on what to 
do about it. well, not good.

The smallest business has the ability, even if not the 
intelligence/motivation/smarts/etc, to evaluate what they rely on and the level 
of continuity they require. Literally even just reading this thread should be 
enough to raise the appropriate questions, such as "why do you think something 
like "they pay for a service. It probably isn't the cheapest, but they pay for 
it anyhow because the name brings an element of trust" means zero downtime?"

It is interesting that there has been a shift between services you could 
totally rely on (say Telstra in the 90s), to those you can't even with a tight 
SLA (Telstra now..), but the reality is those considering a bulletproof system 
in the 90s still had a backup incase of a Telstra outage.

But back to the OP, Telstra dropping 000 should be hounded like no tomorrow. 
People think power gas

Re: [AusNOG] NextDC Melbourne quotes

[Darren Moss]

Thanks, we're now in touch with the right people.

Gotta love the AUSNOG community :)


D.


From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Darren Moss
Sent: Thursday, 3 May 2018 3:26 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] NextDC Melbourne quotes

Afternoon Noggers,

I'm looking for some quotes on rack space at NextDC Port Melb.

Can someone from NextDC please touch base.

Many thanks.



Darren.
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[AusNOG] NextDC Melbourne quotes

[Darren Moss]

Afternoon Noggers,

I'm looking for some quotes on rack space at NextDC Port Melb.

Can someone from NextDC please touch base.

Many thanks.



Darren.
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Re: [AusNOG] Any Brightcove admins on list to help with CDN

[Darren Moss]

Thanks Chad for the reply. I'm in touch with the right people.

Cheers


Darren.


-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Chad Kelly
Sent: Monday, 26 March 2018 3:59 PM
To: ausnog@lists.ausnog.net; ausnog-requ...@lists.ausnog.net
Subject: Re: [AusNOG] Any Brightcove admins on list to help with CDN

On 3/26/2018 12:00 PM, ausnog-requ...@lists.ausnog.net wrote:

> Are there any Brightcove admins on list.
>
> We have a bunch of IPs in Sydney that cannot access CDN content.
>
> Have been through the website support page, that's not the right place for 
> this request.
>
> Many thanks,
I would of thought the support team would of been the exact people that would 
be able to assist you with this.
While they probably can't help you directly as the CDN is with a third party 
they would at least be able to flag the issue with the right people.
The CDN side of things is through Limelight Networks so it won't be a straight 
forward thing to fix.
As you are not limelight's direct customer in this case.
Regards Chad.

--
Chad Kelly
Manager
CPK Web Services
Phone 03 5273 0246
Web www.cpkws.com.au

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[AusNOG] Any Brightcove admins on list to help with CDN content not avail in Sydney

[Darren Moss]

Hi All,

Are there any Brightcove admins on list.

We have a bunch of IPs in Sydney that cannot access CDN content.

Have been through the website support page, that's not the right place for this 
request.

Many thanks,

Darren.

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[AusNOG] Assistance with additional VM/Storage/bandwidth in Melb (whitelabel/wholesale)

[Darren Moss]

Hi All,

We have a pretty decent project with a large number of VMs that need to be spun 
up, tested and in production before boxing day.

My guys need some help with additional VMs + storage + support hands to get 
this all done in time.

Reaching out to the community for some help... I'm looking for 
whitelabel/wholesale cloud/storage/bandwidth and some bodies to help spin 
up/test everything with us.

We have a bunch of /24s that can be allocated, but open to options as we're 
going to run out of time to get this done and ready.

This project will run for at least 3 months. App runs on combination Windows 
2012 and Linux RH6. We have all the client images.

Has to be Melbourne based as we are running primary in Sydney (this will be DR).

If you can help, please get in touch off-list.

Many thanks.


Darren.
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[AusNOG] Storage Provider Options @ ME1

[Darren Moss]

Hello Noggers,

We run a few Citrix farms which all utilise EMC storage at ME1. Our EMC kit is 
coming out of maintenance early 2018 and I wanted to take this opportunity to 
look at some other options (rather than running our own storage).

Are there any providers here at ME1 who provide / use storage as a service type 
offerings ??

We've did something similar in Sydney last year which works well.

Needs to be HA, fully supported, etc.

Happy to chat.

Cheers


Darren.
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[AusNOG] Telstra to Cloudflare issues

[Darren Moss]

Morning,

Anyone from Telstra on list who can help look at something for us ?

We're seeing bad gateway errors only for Telstra customers to a platform 
sitting behind Cloudflare proxy.

Many thanks


Darren.

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