Re: [AusNOG] Understanding the WHS responsibilities when served a LAAN by a Telco

2024-05-19 Thread Mitch Kelly
Hi,

Note: *None of the following should be taken as legal advice* This is a
real world scenario from Mid 2018.

Ive dealt with a similar issue on an LIN (Low Impact Notice) being served
on a rural property owner. The issue arose when the owner refused entry to
the Telco and did not negotiate (Not the right thing to do) The best thing
we found (From Legal Advice) Was to advise YES, You can install your
equipment on this property, The Fee Per Month will be 200k.

You haven't Refused entry
and,
You've provided a compensation amount for the installation/inconvenience on
the property.

On the topic of the LIN and Safety, Due to the location of the
installation, There was overhead HV Lines (12m), (6.4m clearance generally
required) across the entryway to the property, The owner of the property
had a duty of care to advise to the best of their knowledge hazards that
may exist (Loose ground, sinkholes, unstable ground, overhead wires, etc)
to the Telco entering the property of the LIN The Telco was responsible for
their own SWIMS/JHA and complying with WHS laws, The Property owner
distanced himself from any liability (He had a pretty good lawyer)

The Property owner gave all the information to the telco to the best of his
knowledge, Yet they still managed to knock down a power pole and pole pig
(transformer) causing the OWNER of the property to have to pay Horizon
power to fix it along with Horizon stating that further damage may be
brought upon the owner if other customers were impacted (The lawyer got
onto this pretty quick smart)

The tower eventually fell over in Mid 2021 due to salinity issues in the
soil, The Telco went insolvent in late 2022.
The owner never saw a cent from the Telco for damages to the power
infrastructure and likely never will.

Stay well clear, Seek legal advice. If they have issued a LIN then they are
probably already disgruntled.


On Mon, May 20, 2024 at 9:12 AM Jason Leschnik  wrote:

> Hi all,
>
> NB: This is not a request for legal advice.
>
> This a hypothetical situation where a Team (Network Communications Group)
> and more indirectly a Maintenance Group are served LAANs by Telcos. This
> group operates Public infrastructure (say Hospital sites). For the Network
> group, The LAANs are generally served for new circuits that have been
> requested, for the Maintenance group, they are for establishing or
> accessing Services on Tower Blocks (Mobile Antenna).
>
> Currently, said business has an Internal Contractor Management System
> operated by an External Vendor (Championed by an Asset Management and WHS
> group), this requires the Telcos to enroll and pay a yearly account fee
> (say $600). One could imagine that the Telcos would push back against this,
> being well within their rights to refuse a "fee to enter".
>
> I have a concern/question that I'm struggling to get clear answers to
> based on this hypothetical situation: If they refuse to enroll in the
> SYSTEM (Possibly invoking their Powers to access the site via. the correct
> channels) or possibly it's agreed they do not need to enter into the SYSTEM
> and the LAAN is accepted (based on reviewing of their SWMS and Liability
> Insurances) by a site owner. Is the onus on the site owner to manage/own
> the WHS risks while they are operating onsite? Or does that fall under the
> Telco?
>
> Regards,
> Jason.
> --
> Personal Email Account
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[AusNOG] Telstra outages

2024-04-02 Thread Mitch Kelly
Hi.

Is anyone else having issues in the Western Australian region, I'm noticing
quite a few client sites, 4G going offline every few minutes.

I've also noticed quite a significant drop and even abilities to make phone
calls on the Telstra network..

Pretty consistent data drops on phone services as well..

Mitch Kelly
Southern Cross Labs.
scl.net.au
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Re: [AusNOG] AAPT latency

2024-02-05 Thread Mitch Kelly
Escalate it to your account manager.
This is not a Tech support channel :)

On Tue, Feb 6, 2024 at 11:29 AM Steve Dimitrio 
wrote:

> 1 1 ms 1 ms 1 ms
> Bundle-Ether1053-398.lon-edge902.melbourne.telstra.net [203.54.234.229]
>
>   2 1 ms 2 ms 1 ms
> bundle-ether11.exi-core30.melbourne.telstra.net [203.50.11.113]
>
>   3 1 ms 1 ms 1 ms
> bundle-ether1.lon-edge903.melbourne.telstra.net [203.50.11.199]
>
>   4 1 ms 1 ms 1 ms  aap3854405.lnk.telstra.net
> [139.130.48.226]
>
>   5 *   77 ms77 ms  po13.sglobdist01.aapt.net.au
> [202.10.12.42]
>
>   676 ms76 ms76 ms  202.10.12.51
>
>   7 *   76 ms76 ms  202.10.12.120
>
>   875 ms75 ms75 ms  te2-1-111.mflindist02.aapt.net.au
> [202.10.12.169]
>
>   976 ms76 ms76 ms  5-1-1.mflininte01.aapt.net.au
> [203.131.61.13]
>
> 1081 ms81 ms81 ms  210.87.55.34
>
>
>
> *From:* Nathan Brookfield 
> *Sent:* Tuesday, February 6, 2024 2:26 PM
> *To:* Steve Dimitrio ; ausnog@lists.ausnog.net
> *Subject:* RE: [AusNOG] AAPT latency
>
>
>
> That doesn’t look bad, what are the next few hops?
>
>
>
> *From:* AusNOG  *On Behalf Of *Steve
> Dimitrio
> *Sent:* Tuesday, February 6, 2024 2:18 PM
> *To:* ausnog@lists.ausnog.net
> *Subject:* [AusNOG] AAPT latency
>
>
>
> 1 2 ms 1 ms<1 ms
> Bundle-Ether1053-398.lon-edge902.melbourne.telstra.net [203.54.234.229]
>
>   2 1 ms 1 ms 1 ms
> bundle-ether11.exi-core30.melbourne.telstra.net [203.50.11.113]
>
>   3 4 ms 3 ms 1 ms
> bundle-ether1.lon-edge903.melbourne.telstra.net [203.50.11.199]
>
>   4 1 ms 1 ms 1 ms  aap3854405.lnk.telstra.net
> [139.130.48.226]
>
> *  576 ms76 ms * po13.sglobdist01.aapt.net.au
>  [202.10.12.42]*
>
>
>
>
>
> seeing latency  when we hit aapt from the outside via NBN connections
>
>
>
>
>
>
>
>
>
> Steve Dimitrio
>
> Netcore PTY LTD
>
> Office: 03 9725 1469
>
> Mobile: 0411175886
>
>
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Re: [AusNOG] DELL PowerEdge R730 R740 servers

2024-01-26 Thread Mitch Kelly
Can confirm this also applies to R710 and R730

On Sat, Jan 27, 2024 at 9:59 AM Luke Thompson  wrote:

> Page 23 of the Technical Guide for the Dell R630 says:
>
> "Note: A backplane cannot be upgraded or reconfigured after point of
> purchase."
>
> Thanks,
> Luke
>
>
> On 27 January 2024 11:35:23 am Matthew Mace  wrote:
>
>> Happy long weekend, of course when things will go wrong…
>>
>> Anyone Brisbane/Gold Coast got a 2.5” 16 Bay R730 or R740 available this
>> weekend?
>>
>> Or does anyone know if you can take the backplane and drive caddy out of
>> a 16bay chassis and successfully put it into a 8 bay chassis?
>>
>> Cheers,
>>
>> Matt
>>
>> Get Outlook for iOS 
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[AusNOG] Kalgoorlie Outage

2024-01-17 Thread Mitch Kelly
Hi Folks.

Hoping someone can shed some light on a widespread outage in Kalgoorlie
this morning.

There has been reports of generators heading up there and emergency comms
trailers, Is anyone aware of the cause?

Mitch
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Re: [AusNOG] Fwd: Would anyone in NextDC P1 happen to have a USB serial (+console) cable adapter we could borrow?

2023-11-24 Thread Mitch Kelly
Might be one in the vending machine. Else il around the corner in Vic Park.

On Fri, 24 Nov 2023, 7:33 pm Jennifer Sims,  wrote:

> Did you check with NextDC staff on site? They may be able to loan one out?
>
> On Fri, Nov 24, 2023 at 10:31 PM Justin Twiss 
> wrote:
>
>>
>>
>> Hey guys,
>>
>> Would anyone in NextDC P1 happen to have a USB serial (+console) cable
>> adapter we could borrow urgently?
>>
>> One of our after-hours guys has been caught on the hop without a USB
>> serial console cable (RJ45 termination) out at NextDC P1 -- Was wondering
>> if anyone had one on-site we could borrow for a short period of time?
>>
>> Have checked the vending machine and whilst there's the great stocks of
>> ethernet and fibre, there unfortunately isn't any USB to serial adapters.
>>
>>
>> -JT
>>
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Re: [AusNOG] Full Internet routing table router recommendation

2023-11-21 Thread Mitch Kelly
Hi,

We use the Mik CCR2216 with a global table, Routing table is using about
1GB Ram out of 16Gb, Might still be out of the price range (5k), But it
sure does beat 50k for the 8500L with only a base license.

On Wed, Nov 22, 2023 at 8:58 AM Cameron Murray 
wrote:

> Hi Nurul,
>
> What sort of throughput and port density are you looking for?
>
> Kind Regards
>
> Cameron
>
>
> On Wed, Nov 22, 2023 at 10:30 AM Nurul Islam  wrote:
>
>> Hi All,
>>
>> Good day. We are looking at an option to accept full Internet routing
>> table (approx 1Million Plus) from two ISP. Total route the edge router
>> probably needs to handle will be around 2 Million.
>>
>> What is the Cisco 1001-X equivalent from the current router range? Has
>> anyone used Cisco C8500L-8S4X with 16GB RAM (with performance licence) and
>> it handle this load on 2Mill internet routes?
>>
>> Regards
>>
>>
>> -N
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Re: [AusNOG] Cisco Compatible SFP's

2023-06-27 Thread Mitch Kelly
Hi Mark,

That sounds more like a Equipment issue rather than the SFP's Perhaps just
compatibility or power regulation to the SFP. Having 4 SFP's Fail at the
same time is highly unlikely even if they are FS. SFP's are Pretty basic
devices with a simple IC, generally a PIC for the ID and Optical Driver
IC's. There isnt much that can fail.

Ive used Codecom, FS and Genuine and have only had a handful of issues
(Usually with the Genuine), Most of the issues being Equipment rather than
the SFP itself.

On Wed, Jun 28, 2023 at 12:32 PM Tim Raphael 
wrote:

> It’s less a case of 1-in-a-million and more about statistical likelihood
> of failure.
>
> Cheaper price = lower quality, it’s a case of when not if you’ll encounter
> a failure and if that’s acceptable to your business.
> If you’re prepared to have spares, prepared to see a link fail and can
> have it replaced in a reasonable time, that’s an acceptable risk.
> If any of the above isn’t acceptable, you make a more reliable choice.
>
> - Tim
>
> > On 28 Jun 2023, at 14:14, Mark Caetano  wrote:
> >
> > What sealed the deal for me was sitting on the floor of a DC to replace
> a dodgy (new) 10G-LR and feeding an entire tray into this chassis, and
> every one of them belching errors instantly. Scheduling midnight outages to
> replace 4x failed SFP’s spread across Sydney that we were assured were a
> “new and better quality” batch just rubbed salt in the wound.
> >
> > The aftersales support was pretty lacklustre even after demonstrating
> many many failures. It gets to a point when you need to remember you’re
> running a network, not a charity, and if they’re not up to par, there’s no
> “giving them a chance”
> >
> > We also had a decent cross-section of 100G-LR’ and ER’s all faulty very
> early on before we just decided to return all of our stock to their
> warehouse.
> >
> > Codecom actually trust that a field tech/neteng know what they’re
> talking about when they say an optic is cooked, and send RMA without making
> you run through bullshit hoops. That, and Purcell will always take your
> call and endeavour to help where they can.
> >
> > That being said, FS uniboots are still the best patch leads.
> >
> > ---
> > Regards,
> > Mark Caetano
> >
> > Sent from my iPhone
> >
> >> On 28 Jun 2023, at 13:56, Shane Chrisp  wrote:
> >>
> >> On 28/6/23 10:06, Chris Brown wrote:
> >>
> >> Have to mention another good supplier is Simple Tech APAC
> https://www.simpletech.com.au/. We have been using their modules for more
> than 10 years and have never had a faulty one yet.
> >>
> >>
> >> --
> >> Regards
> >>
> >> Shane Chrisp
> >> 2000 Computers & Networks Pty Ltd
> >> U8, 19 Outram St, West Perth, WA 6005
> >> Ph 08 6298 7391 Fx 08 6298 7393
> >> Mb 0412 409 856
> >> Email sh...@2000cn.com.au
> >> Web http://www.2000cn.com.au
> >>
> >>
> >>
> >>>
> >>> Hi All,
> >>>
> >>> Who do we use and trust for Cisco Compatible SFPs? I'm looking for
> some 1000Base-LX and the cisco price is completely crazy compared to the
> likes of FS who just seem too cheap but also have quick dispatch stock.
> >>>
> >>> This is for floor switches with redundancy so its not super critical.
> >>>
> >>> Thanks.
> >>>
> >>>
> >>>
> >>> ___
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> >>
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Re: [AusNOG] Cisco Compatible SFP's

2023-06-27 Thread Mitch Kelly
Also never had an issue with FS. Like everything there will be some issues
one in a million, You'll only ever see the bad not the good :)

On Wed, Jun 28, 2023 at 11:43 AM Roddy Strachan  wrote:

> Haha, have to say never had a problem with them.
>
>
> On 28 Jun 2023, at 13:42, Karl Kloppenborg  wrote:
>
> Yet what happens when you *literally* knock FS optic:
> https://drive.google.com/drive/folders/1-QGY9gVTsTOjGRWsVdT0EEG3-P3gI9up
>
> Kind Regards,
> --
> *Karl Kloppenborg, **(BCompSc, CNCF-[KCNA, CKA, CKAD], LFCE, CompTIA
> Linux+ XK0-004)*
> Managing Director, Invention Labs.
>
>
>
> *From: *AusNOG  on behalf of Roddy
> Strachan 
> *Date: *Wednesday, 28 June 2023 at 1:39 pm
> *To: *Chris Brown 
> *Cc: *AusNOG@lists.ausnog.net 
> *Subject: *Re: [AusNOG] Cisco Compatible SFP's
> Can’t knock FS, really good and well priced.
>
>
> > On 28 Jun 2023, at 12:06, Chris Brown  wrote:
> >
> >
> > Hi All,
> >
> > Who do we use and trust for Cisco Compatible SFPs? I'm looking for some
> 1000Base-LX and the cisco price is completely crazy compared to the likes
> of FS who just seem too cheap but also have quick dispatch stock.
> >
> > This is for floor switches with redundancy so its not super critical.
> >
> > Thanks.
> >
> >
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Re: [AusNOG] Looking for a HP DL380 G4 in Perth

2023-06-08 Thread Mitch Kelly
Hi,

Worst case i have a DL320 Gen8 spare

It takes the same DDR3 Ram as most HP Servers of that age, Similar CPU Specs
It has the HP Raid controller (not the MegaAIDS one)

On Fri, Jun 9, 2023 at 12:24 PM Shane Chrisp  wrote:

> Hi All,
>
> Asking for a friend.
>
> He has a customer with an old HP DL380 G4 which has died that was
> apparently running a critical application. Typical!
>
> Does anyone happen to have one sitting around they would like to get rid
> of in Perth?
>
> Regards
>
> Shane
>
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Re: [AusNOG] Telstra. *tableflip*

2023-05-31 Thread Mitch Kelly
Not to mention even if you are a Telstra business customer almost every
time I have visited the store they don't have any appointments for that day
and you need to come back a day or 2 later.


And then the representative says to you that they can't help you because
it's a business account and will need to refer you to someone else who just
happens to be off that day.


On Wed, 31 May 2023, 2:16 pm Matt Perkins,  wrote:

> I love that their Business security involves a letter head what is it
> 1974.  That will fool the fraudster they never will be able to duplicate
> a letterhead.
>
> Matt
>
>
> On 31/5/2023 4:08 pm, Rob Thomas wrote:
> > Trying to log into our Telstra account and we are greeted with this
> > lovely message:
> >
> > ---
> > Two-step verification
> > To protect the security of your account, we need to complete an
> > additional authentication step. We refer to this as a two-step
> > verification.
> >
> > As we don’t have any contact details listed on your account, we’re
> > unable to complete the two-step verification. This means you’ll need
> > to visit a Telstra store with a valid ID. You can find our nearest
> > store here.
> >
> > Please remember to bring in a valid form of ID. If you’re a small
> > business customer, please bring in a letter/document with your
> > business’ letterhead on it.
> > ---
> >
> > I've given Telstra my ID more times than I can possibly count, and
> > this is it. I'm done. I can't even download my latest bill to pay them.
> >
> > So, I guess I'm going to be porting 200 odd mobiles away from them.
> > They have succeeded in beating entropy, where it was easier to NOT
> > change than it was to change.  Well done Telstra, I guess. Thank you
> > for finally convincing me that your incompetence was no longer worth
> > tolerating.
> >
> > Yes, I do have my cranky pants on, how did you tell?
> >
> > --Rob
> >
> >
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> --
> ** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL
>
> /* Matt Perkins
>  Direct 02 8916 8101 Spectrum Networks Ptd. Ltd.
>  Office 1300 133 299 m...@spectrum.com.au
>  ABN 66 090 112 913  Level 6, 350 George Street Sydney 2000
>
> */
>
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Re: [AusNOG] AussieBB NBN outage Burwood Victoria?

2023-04-12 Thread Mitch Kelly
We just lost Aussie BB services in Perth WA.

On Thu, 13 Apr 2023, 10:31 am Duncan Gray,  wrote:

> Hi,
>
> Does anyone know if there is currently an AussieBB outage which would
> affect Burwood, Victoria?
>
> Thanks,
>
> Duncan
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Re: [AusNOG] Optus issues 4 April?

2023-04-04 Thread Mitch Kelly
(Telstra)

On Wed, Apr 5, 2023 at 10:52 AM Mitch Kelly  wrote:

> Can confirm 10 Services so far going into SOS Mode Here in Perth this
> morning. 10:22AM
>
>
> On Wed, Apr 5, 2023 at 10:19 AM Bradley Amm  wrote:
>
>> To make matters worse it appears to be some Telstra mobile issues in
>> Perth :)
>>
>>
>>
>> On Wed, Apr 5, 2023 at 9:00 AM DaZZa  wrote:
>>
>>> Yeah, I know - it's really vague and makes it damn hard to try and
>>> answer the screaming "what happened?" from execs.
>>>
>>> Thanks anyway
>>>
>>> D
>>>
>>> On Wed, 5 Apr 2023, 10:57 am Lincoln Dale,  wrote:
>>>
>>>> On Wed, Apr 5, 2023 at 10:05 AM DaZZa  wrote:
>>>>
>>>>> Anyone see issues with Optus between 23:00 and 23:30 4 April.
>>>>> I've only got sketchy details - I'm on leave, and as always happens
>>>>> daring to take a holiday results in issues - but apparently we saw a
>>>>> massive drop in traffic (85% drop in inbound traffic) but no loss of BGP
>>>>> sessions - only 5-10 minutes of major drop in traffic.
>>>>>
>>>>> Can't see anything in my logs that indicates local failures - and I'm
>>>>> not confident of getting anything out of Optus if past experience is any
>>>>> indication.
>>>>> Anyone else see anything with Optus links around that time?
>>>>>
>>>>
>>>> It's a little hard to be specific when your question is broad, but no,
>>>> no availability drop during that time (assuming your times are based on
>>>> AEST).
>>>> Have seen them withdraw about 800 prefixes in the last hour.
>>>>
>>>>
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Re: [AusNOG] Optus issues 4 April?

2023-04-04 Thread Mitch Kelly
Can confirm 10 Services so far going into SOS Mode Here in Perth this
morning. 10:22AM


On Wed, Apr 5, 2023 at 10:19 AM Bradley Amm  wrote:

> To make matters worse it appears to be some Telstra mobile issues in Perth
> :)
>
>
>
> On Wed, Apr 5, 2023 at 9:00 AM DaZZa  wrote:
>
>> Yeah, I know - it's really vague and makes it damn hard to try and answer
>> the screaming "what happened?" from execs.
>>
>> Thanks anyway
>>
>> D
>>
>> On Wed, 5 Apr 2023, 10:57 am Lincoln Dale,  wrote:
>>
>>> On Wed, Apr 5, 2023 at 10:05 AM DaZZa  wrote:
>>>
 Anyone see issues with Optus between 23:00 and 23:30 4 April.
 I've only got sketchy details - I'm on leave, and as always happens
 daring to take a holiday results in issues - but apparently we saw a
 massive drop in traffic (85% drop in inbound traffic) but no loss of BGP
 sessions - only 5-10 minutes of major drop in traffic.

 Can't see anything in my logs that indicates local failures - and I'm
 not confident of getting anything out of Optus if past experience is any
 indication.
 Anyone else see anything with Optus links around that time?

>>>
>>> It's a little hard to be specific when your question is broad, but no,
>>> no availability drop during that time (assuming your times are based on
>>> AEST).
>>> Have seen them withdraw about 800 prefixes in the last hour.
>>>
>>>
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Re: [AusNOG] WebCentral Contact

2023-03-30 Thread Mitch Kelly
Hi Matt,

I often have issues with this issue, Are you finding it not working, Or
unable to be added?

On Fri, Mar 31, 2023 at 9:31 AM Matt Walker 
wrote:

> Hi Noggers,
>
> Have been struggling with WebCentral DNS for the last 3 weeks where we
> (like a lot of people) publish a CNAME for autodiscover.domain to
> autodiscover.outlook.com
>
> With WebCentral something is a miss as it is not resolving correctly, I
> have tried escalating but this doesn’t seem to be getting traction
>
> If anyone on the list is part of WebCentral or knows someone who could
> help, please contact me off list and I will be incredibly grateful
>
> Kind Regards
> Matt Walker
> Peninsula Health
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Re: [AusNOG] Wireless P2P Between Building and Donga about 50m apart

2022-01-17 Thread Mitch Kelly
NW Communications / Northwest

Have used before and would recommend again.

On Tue, Jan 18, 2022 at 2:13 PM Bradley Amm  wrote:

> Hey
>
>
> Does anyone know anyone in Karratha that can do a wireless p2p between 2
> buildings in Karratha.
>
> Cant lay cable now as the yard is concreted over, and now need to extend a
> separate NBN to a donga​.
>
>
> ​
>
> Thanks
>
>
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Re: [AusNOG] Amazon Prime subscription scam

2021-12-05 Thread Mitch Kelly
You are lucky this is your first, I've been getting the Amazon ones at
least twice a day for 6+ months.

On Mon, Dec 6, 2021 at 11:38 AM Kai  wrote:

> Hi folks,
>
> Just received a call which displayed as 0425 354 906, went straight to
> an automated female voice with Australian accet saying that my Amazon
> Prime subscription (which I don't have) for $99.99 will be auto renewed
> and press 1 to speak to an Accounts representative if I do not wish for
> this to happen.
>
> I don't have an Amazon prime account and didn't press 1, although I was
> tempted to, just to hear how far they tried to go to obtain my bank or
> other personal details.
>
> FYI in case any of your customer (or your family) may have a similar
> call. Enough people must still think these are legit or the scammers
> wouldn't keep trying.
>
> I also got another "your package will arrive" SMS scam about an hour ago.
>
> Cheers
> Kai
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[AusNOG] NextHop Contact

2021-11-16 Thread Mitch Kelly
Hi,

Can someone from nexthop please contact me off list in regards to a Dark
fibre service between QV1 Comms and nextDC P2.

Mitch
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[AusNOG] TPG Southwest WA Connectivity

2021-08-09 Thread Mitch Kelly
Hi,

We are having some issues in the last 20 mins with a few clients on TPG in
the Southwest WA (Bunbury) TPG Site doesn't show anything yet. Is anyone
aware of any NBN/DSL Issues in the area?

Mitch
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