[AusNOG] Telstra - NSW

2018-05-03 Thread Jay Dixon
Anyone else experiencing a complete meltdown of Telstra services at the
moment?

all our data services in NSW disappeared, a few are back now but not our
major ones, i'm getting sporadic one-way audio on my phone here in
Melbourne too.
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Daniel Whitehead
Not having any specific issues here yet, but It seems to be creating havoc
for 000 as well

https://twitter.com/ESTA000/status/992139765301395456

http://www.abc.net.au/news/2018-05-04/triple-zero-outages-nsw-victoria-western-australia-cable-cut/9725860


On Fri, May 4, 2018 at 8:52 AM, Jay Dixon  wrote:

> Anyone else experiencing a complete meltdown of Telstra services at the
> moment?
>
> all our data services in NSW disappeared, a few are back now but not our
> major ones, i'm getting sporadic one-way audio on my phone here in
> Melbourne too.
>
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>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Cameron Murray
Telstra Outage Advice:

Title:Chatswood, Kent NSW And Exhibition VIC

Event Number:859022
Severity Level:2
Status:Open
Incident started:04/05/18 02:34 EST
Last updated:04/05/18 08:43 EST
Resolved:
Closed:
Products Affected:MOBILES,PSTN,Transmission
State:NAT
Location:Fixed Line Telephony and Mobile
Description:Some fixed line telephony and mobile customers may be unable to
make or receive calls. This is also impacting E000. Investigations are
focussed on impact associated with Optic fibre cable damage and possible IP
Core network instability

Update History:suspected cable damage

On Fri, May 4, 2018 at 8:55 AM, Daniel Whitehead 
wrote:

> Not having any specific issues here yet, but It seems to be creating havoc
> for 000 as well
>
> https://twitter.com/ESTA000/status/992139765301395456
>
> http://www.abc.net.au/news/2018-05-04/triple-zero-
> outages-nsw-victoria-western-australia-cable-cut/9725860
>
> On Fri, May 4, 2018 at 8:52 AM, Jay Dixon  wrote:
>
>> Anyone else experiencing a complete meltdown of Telstra services at the
>> moment?
>>
>> all our data services in NSW disappeared, a few are back now but not our
>> major ones, i'm getting sporadic one-way audio on my phone here in
>> Melbourne too.
>>
>> ___
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>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Evan Dent
I just tried calling a vodafone mobile from my Telstra mobile and got a
congested message. Probably all related . Tried calling a local landline
number and all good.

On Fri, 4 May 2018, 8:23 am Jay Dixon,  wrote:

> Anyone else experiencing a complete meltdown of Telstra services at the
> moment?
>
> all our data services in NSW disappeared, a few are back now but not our
> major ones, i'm getting sporadic one-way audio on my phone here in
> Melbourne too.
> ___
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>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Adam Baxter
I have a customer on iprimus in Bundaberg who cannot route to Telstra in
Brisbane...

On 4 May 2018 at 08:58, Evan Dent  wrote:

> I just tried calling a vodafone mobile from my Telstra mobile and got a
> congested message. Probably all related . Tried calling a local landline
> number and all good.
>
> On Fri, 4 May 2018, 8:23 am Jay Dixon,  wrote:
>
>> Anyone else experiencing a complete meltdown of Telstra services at the
>> moment?
>>
>> all our data services in NSW disappeared, a few are back now but not our
>> major ones, i'm getting sporadic one-way audio on my phone here in
>> Melbourne too.
>> ___
>> AusNOG mailing list
>> AusNOG@lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Paul Wilkins
000 goes down. Blame it on the fiber, close the ticket.

Zounds.

Kind regards

Paul Wilkins

On 4 May 2018 at 09:14, Adam Baxter  wrote:

> I have a customer on iprimus in Bundaberg who cannot route to Telstra in
> Brisbane...
>
>
> On 4 May 2018 at 08:58, Evan Dent  wrote:
>
>> I just tried calling a vodafone mobile from my Telstra mobile and got a
>> congested message. Probably all related . Tried calling a local landline
>> number and all good.
>>
>> On Fri, 4 May 2018, 8:23 am Jay Dixon,  wrote:
>>
>>> Anyone else experiencing a complete meltdown of Telstra services at the
>>> moment?
>>>
>>> all our data services in NSW disappeared, a few are back now but not our
>>> major ones, i'm getting sporadic one-way audio on my phone here in
>>> Melbourne too.
>>> ___
>>> AusNOG mailing list
>>> AusNOG@lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>>
>> ___
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>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Scott Weeks


:: Investigations are focussed on impact associated with Optic 
:: fibre cable damage and possible IP Core network instability


I wonder if the fiber damage caused the "possible IP Core 
network instability".  If so a redesign is in order...

scott








--- cameron.mur...@gmail.com wrote:

From: Cameron Murray 
To: Daniel Whitehead 
Cc: "" 
Subject: Re: [AusNOG] Telstra - NSW
Date: Fri, 4 May 2018 08:58:31 +1000

Telstra Outage Advice:

Title:Chatswood, Kent NSW And Exhibition VIC

Event Number:859022
Severity Level:2
Status:Open
Incident started:04/05/18 02:34 EST
Last updated:04/05/18 08:43 EST
Resolved:
Closed:
Products Affected:MOBILES,PSTN,Transmission
State:NAT
Location:Fixed Line Telephony and Mobile
Description:Some fixed line telephony and mobile customers may be unable to
make or receive calls. This is also impacting E000. Investigations are
focussed on impact associated with Optic fibre cable damage and possible IP
Core network instability

Update History:suspected cable damage

On Fri, May 4, 2018 at 8:55 AM, Daniel Whitehead 
wrote:

> Not having any specific issues here yet, but It seems to be creating havoc
> for 000 as well
>
> https://twitter.com/ESTA000/status/992139765301395456
>
> http://www.abc.net.au/news/2018-05-04/triple-zero-
> outages-nsw-victoria-western-australia-cable-cut/9725860
>
> On Fri, May 4, 2018 at 8:52 AM, Jay Dixon  wrote:
>
>> Anyone else experiencing a complete meltdown of Telstra services at the
>> moment?
>>
>> all our data services in NSW disappeared, a few are back now but not our
>> major ones, i'm getting sporadic one-way audio on my phone here in
>> Melbourne too.
>>
>> ___
>> AusNOG mailing list
>> AusNOG@lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
> ___
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> http://lists.ausnog.net/mailman/listinfo/ausnog
>
>


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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Ross Wheeler



On Fri, 4 May 2018, Paul Wilkins wrote:


000 goes down. Blame it on the fiber, close the ticket.


Latest one (just heard on the news) is "blame lightning strike".

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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Bradley Amm
http://mobile.abc.net.au/news/2018-05-04/triple-zero-outages-nsw-victoria-western-australia-cable-cut/9725860

Sent from my Samsung Galaxy smartphone.

 Original message 
From: Ross Wheeler 
Date: 4/5/18 7:24 am (GMT+08:00)
To: Paul Wilkins 
Cc: "" 
Subject: Re: [AusNOG] Telstra - NSW



On Fri, 4 May 2018, Paul Wilkins wrote:

> 000 goes down. Blame it on the fiber, close the ticket.

Latest one (just heard on the news) is "blame lightning strike".

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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Jay Dixon
it all came back up after 15 mins, it was a separate issue to the
"lightning strike" earlier this morning which affected 000 calls

seems to affect most (if not all) telstra MWAN services, certainly knocked
all of our sites offline as far south as Wodonga. even had a rare call from
our account manager to apologize and confirm there were issues.

On Fri, May 4, 2018 at 9:29 AM, Bradley Amm  wrote:

>
>
> http://mobile.abc.net.au/news/2018-05-04/triple-zero-
> outages-nsw-victoria-western-australia-cable-cut/9725860
>
> Sent from my Samsung Galaxy smartphone.
>
>  Original message 
> From: Ross Wheeler 
> Date: 4/5/18 7:24 am (GMT+08:00)
> To: Paul Wilkins 
> Cc: "" 
> Subject: Re: [AusNOG] Telstra - NSW
>
>
>
> On Fri, 4 May 2018, Paul Wilkins wrote:
>
> > 000 goes down. Blame it on the fiber, close the ticket.
>
> Latest one (just heard on the news) is "blame lightning strike".
>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Ross Tsolakidis
Our BGP sessions to Telstra dropped at Equinix SY3 at ~8:33, recovered
immediately.


Kind Regards,

*Ross Tsolakidis*



On Fri, May 4, 2018 at 9:33 AM, Jay Dixon  wrote:

> it all came back up after 15 mins, it was a separate issue to the
> "lightning strike" earlier this morning which affected 000 calls
>
> seems to affect most (if not all) telstra MWAN services, certainly knocked
> all of our sites offline as far south as Wodonga. even had a rare call from
> our account manager to apologize and confirm there were issues.
>
> On Fri, May 4, 2018 at 9:29 AM, Bradley Amm  wrote:
>
>>
>>
>> http://mobile.abc.net.au/news/2018-05-04/triple-zero-outages
>> -nsw-victoria-western-australia-cable-cut/9725860
>>
>> Sent from my Samsung Galaxy smartphone.
>>
>>  Original message 
>> From: Ross Wheeler 
>> Date: 4/5/18 7:24 am (GMT+08:00)
>> To: Paul Wilkins 
>> Cc: "" 
>> Subject: Re: [AusNOG] Telstra - NSW
>>
>>
>>
>> On Fri, 4 May 2018, Paul Wilkins wrote:
>>
>> > 000 goes down. Blame it on the fiber, close the ticket.
>>
>> Latest one (just heard on the news) is "blame lightning strike".
>>
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>>
>
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Nikolas Geyer
Unfortunately I’d have to agree. The pictures of the lightning strike that 
caused damage in Orange should not, in theory, have caused an IP network 
instability given Telstras marketing of their “triple ladder design” in current 
Next IP brochures.

Systemic root cause likely will not become public, but it doesn’t take a 
stretch of the imagination to realise something else went wrong with the loss 
of a single route within said design of the IP network.

Sent from my iPhone

> On 3 May 2018, at 7:21 pm, Scott Weeks  wrote:
> 
> 
> 
> :: Investigations are focussed on impact associated with Optic 
> :: fibre cable damage and possible IP Core network instability
> 
> 
> I wonder if the fiber damage caused the "possible IP Core 
> network instability".  If so a redesign is in order...
> 
> scott
> 
> 
> 
> 
> 
> 
> 
> 
> --- cameron.mur...@gmail.com wrote:
> 
> From: Cameron Murray 
> To: Daniel Whitehead 
> Cc: "" 
> Subject: Re: [AusNOG] Telstra - NSW
> Date: Fri, 4 May 2018 08:58:31 +1000
> 
> Telstra Outage Advice:
> 
> Title:Chatswood, Kent NSW And Exhibition VIC
> 
> Event Number:859022
> Severity Level:2
> Status:Open
> Incident started:04/05/18 02:34 EST
> Last updated:04/05/18 08:43 EST
> Resolved:
> Closed:
> Products Affected:MOBILES,PSTN,Transmission
> State:NAT
> Location:Fixed Line Telephony and Mobile
> Description:Some fixed line telephony and mobile customers may be unable to
> make or receive calls. This is also impacting E000. Investigations are
> focussed on impact associated with Optic fibre cable damage and possible IP
> Core network instability
> 
> Update History:suspected cable damage
> 
> On Fri, May 4, 2018 at 8:55 AM, Daniel Whitehead 
> wrote:
> 
>> Not having any specific issues here yet, but It seems to be creating havoc
>> for 000 as well
>> 
>> https://twitter.com/ESTA000/status/992139765301395456
>> 
>> http://www.abc.net.au/news/2018-05-04/triple-zero-
>> outages-nsw-victoria-western-australia-cable-cut/9725860
>> 
>>> On Fri, May 4, 2018 at 8:52 AM, Jay Dixon  wrote:
>>> 
>>> Anyone else experiencing a complete meltdown of Telstra services at the
>>> moment?
>>> 
>>> all our data services in NSW disappeared, a few are back now but not our
>>> major ones, i'm getting sporadic one-way audio on my phone here in
>>> Melbourne too.
>>> 
>>> ___
>>> AusNOG mailing list
>>> AusNOG@lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>> 
>>> 
>> 
>> ___
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>> 
>> 
> 
> 
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Re: [AusNOG] Telstra - NSW

2018-05-03 Thread Philip Loenneker
What better place to put the thermal exhaust port than in Orange??

On an unrelated note, happy Intergalactic Star Wars Day to everyone :D

-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Nikolas Geyer
Sent: Friday, 4 May 2018 2:45 PM
To: sur...@mauigateway.com
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra - NSW

Unfortunately I’d have to agree. The pictures of the lightning strike that 
caused damage in Orange should not, in theory, have caused an IP network 
instability given Telstras marketing of their “triple ladder design” in current 
Next IP brochures.

Systemic root cause likely will not become public, but it doesn’t take a 
stretch of the imagination to realise something else went wrong with the loss 
of a single route within said design of the IP network.

Sent from my iPhone

> On 3 May 2018, at 7:21 pm, Scott Weeks  wrote:
> 
> 
> 
> :: Investigations are focussed on impact associated with Optic 
> :: fibre cable damage and possible IP Core network instability
> 
> 
> I wonder if the fiber damage caused the "possible IP Core 
> network instability".  If so a redesign is in order...
> 
> scott
> 
> 
> 
> 
> 
> 
> 
> 
> --- cameron.mur...@gmail.com wrote:
> 
> From: Cameron Murray 
> To: Daniel Whitehead 
> Cc: "" 
> Subject: Re: [AusNOG] Telstra - NSW
> Date: Fri, 4 May 2018 08:58:31 +1000
> 
> Telstra Outage Advice:
> 
> Title:Chatswood, Kent NSW And Exhibition VIC
> 
> Event Number:859022
> Severity Level:2
> Status:Open
> Incident started:04/05/18 02:34 EST
> Last updated:04/05/18 08:43 EST
> Resolved:
> Closed:
> Products Affected:MOBILES,PSTN,Transmission
> State:NAT
> Location:Fixed Line Telephony and Mobile
> Description:Some fixed line telephony and mobile customers may be unable to
> make or receive calls. This is also impacting E000. Investigations are
> focussed on impact associated with Optic fibre cable damage and possible IP
> Core network instability
> 
> Update History:suspected cable damage
> 
> On Fri, May 4, 2018 at 8:55 AM, Daniel Whitehead 
> wrote:
> 
>> Not having any specific issues here yet, but It seems to be creating havoc
>> for 000 as well
>> 
>> https://twitter.com/ESTA000/status/992139765301395456
>> 
>> http://www.abc.net.au/news/2018-05-04/triple-zero-
>> outages-nsw-victoria-western-australia-cable-cut/9725860
>> 
>>> On Fri, May 4, 2018 at 8:52 AM, Jay Dixon  wrote:
>>> 
>>> Anyone else experiencing a complete meltdown of Telstra services at the
>>> moment?
>>> 
>>> all our data services in NSW disappeared, a few are back now but not our
>>> major ones, i'm getting sporadic one-way audio on my phone here in
>>> Melbourne too.
>>> 
>>> ___
>>> AusNOG mailing list
>>> AusNOG@lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>> 
>>> 
>> 
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>> 
> 
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