Re: [AusNOG] Potential Issue(s) in Syd via Telstra

2020-08-20 Thread Martin Hepworth 
We’ve been seeing packet loss most of the day Sydney timezone to the Uk
offices, but been fine for out Wellington and Palmerston North offices

Interestingly now telia seem to be routing us via Perth to get to Singapore
for the across the Pacific Libkto the USA




On Thu, 20 Aug 2020 at 05:56, Nathan Brookfield <
nathan.brookfi...@simtronic.com.au> wrote:

>
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> Hi Sean,
>
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> No unusual issues or behaver on Telstra Wholesale service in Equinix SY1
> to Global Switch (Layer 2) at least.  Might be a Layer 3 issue though
> possibly.
>
>
>
>
>
>
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> Kindest Regards,
>
>
>
>
>
> Nathan Brookfield (VK2NAB)
>
>
> Network Operations Manager
>
>
> Simtronic Technologies Pty Ltd
>
>
>
>
>
> *Local:* (02) 4749 4949 *|* *Fax:* (02)
>
> 4749 4950 *|* *Direct:* (02) 4749 4951
>
>
> *Web*: http://www.simtronic.com.au *|* *E-mail*:
> nathan.brookfi...@simtronic.com.au
>
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> *From:* AusNOG 
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> *On Behalf Of *Sean Agius
>
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> *Sent:* Thursday, 20 August 2020 2:53 PM
>
>
> *To:* ausnog@lists.ausnog.net
>
>
> *Subject:* [AusNOG] Potential Issue(s) in Syd via Telstra
>
>
>
>
>
>
>
>
>
> Hi Guys,
>
>
>
>
>
> Happy Thursday.
>
>
> Just putting the feelers out there; we are seeing some odd behaviour for
> our customers who are on Telstra specifically. Just wondering if anyone
> else in Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues
> via Telstra? We are
>
> raising a case as I write this but just curious. Traceroutes from clients
> thus far see packets dropping before reaching us.
>
>
>
>
>
> Thanks in advance.
>
>
>
>
>
>
>
>
> Regards,
>
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> *Sean Agius*
>
>
> Senior Engineer
>
>
>
>
>
> *p:*
>
>
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>
>
> *+61 3 8592 8866 <+61385928866>*
>
>
> *+61 431 236 571 <+61431236571>*
>
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>
>
> *u:*
>
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> *http://www.pingco.com.au/ *
>
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> 
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> *a:*
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> *Suite 114, 189E S Centre Rd, *
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> *Tullamarine VIC 3043 *
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> ___
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-- 
-- 
Martin Hepworth, CISSP
Oxford, UK
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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

2020-08-19 Thread Sean Agius 
Hi James,

Makes sense.. All other transit and peer providers were not affected, so I 
suspected Telstra; just didn’t stop to think it may have been in transit to 
Sydney.
It looks like it is corrected now anyway, so we will wait for the ticket 
response 😊

Thanks all!


Regards,
[cid:image001.png@01D67708.1B4B4610]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,<https://goo.gl/maps/TKYaStRjEQEettUC7>
Tullamarine VIC 3043<https://goo.gl/maps/TKYaStRjEQEettUC7>


From: James Braunegg 
Sent: Thursday, 20 August 2020 3:21 PM
To: Sean Agius ; Nathan Brookfield 
; ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Dear Sean

We saw a dip in traffic around 14:25 today in Melbourne if that helps, we also 
had 4 AAPT customers say they had issues… so someone broke something …

Kindest Regards

James Braunegg
[cid:image002.jpg@01D67708.1B4B4610]
1300 769 972 / 0488 997 207
ja...@micron21.com<mailto:ja...@micron21.com>
www.micron21.com/<http://www.micron21.com/>
[cid:image003.jpg@01D67708.1B4B4610]<http://www.micron21.com/>
[cid:image004.jpg@01D67708.1B4B4610]<https://www.facebook.com/micron21/>
[cid:image005.jpg@01D67708.1B4B4610]<https://twitter.com/micron21>
Follow us on Twitter<https://twitter.com/micron21> for important service and 
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This message is intended for the addressee named above. It may contain 
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other than the addressee. If you have received this message in error please 
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From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 3:11 PM
To: Nathan Brookfield ; 
ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer’s device back to one of our services and I’m not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image001.png@01D67708.1B4B4610]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,<https://goo.gl/maps/TKYaStRjEQEettUC7>
Tullamarine VIC 3043<https://goo.gl/maps/TKYaStRjEQEettUC7>


From: Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>>
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius mailto:sag...@pingco.com.au>>; 
ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: 
nathan.brookfi...@simtronic.com.au<mailto:nathan.brookfi...@simtronic.com.au>

[cid:image006.png@01D67708.1B4B4610]

CONFIDENTIALITY & PRIVILEGE NOTICE

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any attached files with Simtronic Technologies Pty Ltd’s permission. If you are 
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this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some

Re: [AusNOG] Potential Issue(s) in Syd via Telstra

2020-08-19 Thread James Braunegg 
Dear Sean

We saw a dip in traffic around 14:25 today in Melbourne if that helps, we also 
had 4 AAPT customers say they had issues... so someone broke something ...

Kindest Regards

James Braunegg



[cid:image001.png@01D280A4.01865B60]

1300 769 972 / 0488 997 207

ja...@micron21.com<mailto:ja...@micron21.com>

www.micron21.com/<http://www.micron21.com/>


[cid:image002.png@01D280A4.01865B60]<http://www.micron21.com/>


[cid:image003.png@01D280A4.01865B60]<https://www.facebook.com/micron21/>

[cid:image004.png@01D280A4.01865B60]<https://twitter.com/micron21>

Follow us on Twitter<https://twitter.com/micron21> for important service and 
system updates.


This message is intended for the addressee named above. It may contain 
privileged or confidential information. If you are not the intended recipient 
of this message you must not use, copy, distribute or disclose it to anyone 
other than the addressee. If you have received this message in error please 
return the message to the sender by replying to it and then delete the message 
from your computer.




From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 3:11 PM
To: Nathan Brookfield ; 
ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer's device back to one of our services and I'm not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image007.png@01D67705.91011F40]

Sean Agius
Senior Engineer

p:

+61 3 8592 8866
+61 431 236 571

u:

http://www.pingco.com.au/

a:

Suite 114, 189E S Centre Rd,<https://goo.gl/maps/TKYaStRjEQEettUC7>
Tullamarine VIC 3043<https://goo.gl/maps/TKYaStRjEQEettUC7>



From: Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>>
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius mailto:sag...@pingco.com.au>>; 
ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: 
nathan.brookfi...@simtronic.com.au<mailto:nathan.brookfi...@simtronic.com.au>

[cid:image008.png@01D67705.91011F40]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd's permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image007.png@01D67705.91011F40]

Sean Agius
Senior Engineer

p:

+61 3 8592 8866
+61 431 236 571

u:

http://www.pingco.com.au/

a:

Suite 114, 189E S Centre Rd,<https://goo.gl/maps/TKYaStRjEQEettUC7>
Tullamarine VIC 3043<https://goo.gl/maps/TKYaStRjEQEettUC7>



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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

2020-08-19 Thread Sean Agius 
Hi Nathan,

Thanks for getting back to me. It is/was definitely L3 from what I could see, 
although our BGP sessions with Telstra are still solid. I am monitoring on a 
customer's device back to one of our services and I'm not seeing any drops in 
ping at the moment, so it may be already resolved.
Cheers once again!


Regards,
[cid:image001.png@01D67704.136B1E10]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


From: Nathan Brookfield 
Sent: Thursday, 20 August 2020 2:56 PM
To: Sean Agius ; ausnog@lists.ausnog.net
Subject: RE: Potential Issue(s) in Syd via Telstra

Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image002.png@01D67704.136B1E10]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd's permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG 
mailto:ausnog-boun...@lists.ausnog.net>> On 
Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image001.png@01D67704.136B1E10]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


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Re: [AusNOG] Potential Issue(s) in Syd via Telstra

2020-08-19 Thread Nathan Brookfield 
Hi Sean,

No unusual issues or behaver on Telstra Wholesale service in Equinix SY1 to 
Global Switch (Layer 2) at least.  Might be a Layer 3 issue though possibly.

Kindest Regards,

Nathan Brookfield (VK2NAB)
Network Operations Manager
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au | E-mail: 
nathan.brookfi...@simtronic.com.au

[cid:image002.png@01D67702.13F0B3B0]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly 
private and confidential. The intended recipient of this email may only use, 
reproduce, disclose or distribute the information contained in this email and 
any attached files with Simtronic Technologies Pty Ltd's permission. If you are 
not the intended recipient, you are strictly prohibited from using, 
reproducing, adapting, disclosing or distributing the information contained in 
this email and any attached files or taking any action in reliance on it. If 
you have received this email in error, please email the sender by replying to 
this message, promptly delete and destroy any copies of this email and any 
attachments.

It is your responsibility to scan this communication and any files attached for 
computer viruses and other defects and recommend that you subject these to your 
virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT 
accept liability for any loss or damage (whether direct, indirect, 
consequential, economic or other) however caused, whether by negligence or 
otherwise, which may result directly or indirectly from this communication or 
any files attached.

From: AusNOG  On Behalf Of Sean Agius
Sent: Thursday, 20 August 2020 2:53 PM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Potential Issue(s) in Syd via Telstra

Hi Guys,

Happy Thursday.
Just putting the feelers out there; we are seeing some odd behaviour for our 
customers who are on Telstra specifically. Just wondering if anyone else in 
Sydney (S1/2, SY1 etc.), are experiencing any connectivity issues via Telstra? 
We are raising a case as I write this but just curious. Traceroutes from 
clients thus far see packets dropping before reaching us.

Thanks in advance.


Regards,
[cid:image003.png@01D67702.13F0B3B0]
Sean Agius
Senior Engineer
p:
+61 3 8592 8866
+61 431 236 571
u:
http://www.pingco.com.au/
a:
Suite 114, 189E S Centre Rd,
Tullamarine VIC 3043


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