Re: [Ayatana] Contributions?
tir, 04 01 2011 kl. 01:18 +, skrev Mark Shuttleworth: Well, multi-cultural testing is really valuable, as sometimes people react quite differently to an icon, or expect to find things in a very different place, based on cultural patterns. What really matters to *us* is your write-up of the findings. So for example, if you decided to test how easily a new user can move photos from their camera to facebook, you could write up the findings in English even if the video itself was folks chatting in Danish. That sounds very sensible. Alas, due to a broken leg I've not been able to follow up on this yet, but I expect us to discuss the feedback as to how we can help and get started as soon as possible, February or early March, I should think. regards, Carsten signature.asc Description: This is a digitally signed message part ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
On 17/11/10 20:30, Carsten Agger wrote: That may be inconvenient, as people here mostly speak Danish, a tiny language not understood outside our borders ... which means such videos will be less useful for people in most of the world. Well, multi-cultural testing is really valuable, as sometimes people react quite differently to an icon, or expect to find things in a very different place, based on cultural patterns. What really matters to *us* is your write-up of the findings. So for example, if you decided to test how easily a new user can move photos from their camera to facebook, you could write up the findings in English even if the video itself was folks chatting in Danish. Mark signature.asc Description: OpenPGP digital signature ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
On Thu, Nov 18, 2010 at 07:49, Carsten Agger ag...@c.dk wrote: What about complex test scenarios ... i.e., not for usability test the way it's described in RubinCisnell, but more for testing purposes? E.g., import photos from camera, edit in the GIMP, ... sounds exciting! you're saying you want to test how Ubuntu as an entity performs when humans try to solve everyday problems with it, right? Results from such testing, if well documented, can lead to great ideas the way i see it, e.g.: a simple procedure that involves actions in both Gimp and Shotwell a suggestion for how the procedure could be facilitated a little window management help via compiz a new Desktop Feature for the next cycle ;) looks pretty helpful to me, for what it's worth.. i think such testing is best practised with a clearly stated goal or a problem: cropping images is too difficult in ubuntu or to import and crop a photo within seconds the documentation can happen in a how-to for example, or a simple user story.. you name it.. that's my 2ct ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
sorry.. forgot to add: there was an initiative before lucid i guess.. to give ubuntu a simple photo manager, i.e. the Simple equivalent to Simple Scan.. * anybody have a link to the blueprint? and now there's this: https://blueprints.launchpad.net/ubuntu/+spec/desktop-maverick-desktop-for-app-developers i see something about a Simple integrated graphics editor.. perhaps that's a thread to follow in this respect.. greetings On Fri, Nov 19, 2010 at 16:47, frederik.nn...@gmail.com frederik.nn...@gmail.com wrote: On Thu, Nov 18, 2010 at 07:49, Carsten Agger ag...@c.dk wrote: What about complex test scenarios ... i.e., not for usability test the way it's described in RubinCisnell, but more for testing purposes? E.g., import photos from camera, edit in the GIMP, ... sounds exciting! you're saying you want to test how Ubuntu as an entity performs when humans try to solve everyday problems with it, right? Results from such testing, if well documented, can lead to great ideas the way i see it, e.g.: a simple procedure that involves actions in both Gimp and Shotwell a suggestion for how the procedure could be facilitated a little window management help via compiz a new Desktop Feature for the next cycle ;) looks pretty helpful to me, for what it's worth.. i think such testing is best practised with a clearly stated goal or a problem: cropping images is too difficult in ubuntu or to import and crop a photo within seconds the documentation can happen in a how-to for example, or a simple user story.. you name it.. that's my 2ct ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Carsten Agger wrote on 18/11/10 06:49: ... 1. Brainstorm some tasks that could be tested in half an hour or so. For example, importing a photo from a digital camera and sending it to a friend. Or subscribing to a podcast and syncing it to a portable music player. Or finding an interesting game to play. Or printing a picture. 2. Follow standard user testing procedure to produce a test script based on the task you choose, and post it to this list for others to review it. (See for example Rubin Chisnell, Handbook of usability testing 2nd edition, chapter 8.) What about complex test scenarios ... i.e., not for usability test the way it's described in RubinCisnell, but more for testing purposes? You referred to usability-minded people testing Unity, so I thought you were talking about a standard user test. What kind of test are you thinking of? E.g., import photos from camera, edit in the GIMP, ... Scenarions which correspond to everyday usage but may bring out more complexity than single-program use cases, I mean. Do such scenarions exist, and would the be of interest? ... Sure. My example of importing a photo from a digital camera and sending it to a friend is fairly complex itself, since a successful participant will probably end up using Nautilus, Shotwell, and Firefox or maybe even Evolution. Keep in mind, though, that test participants will usually take longer to do something than you do, especially if they're figuring it out for the first time. And if they fail, they may fail early, so you'd better have another task for them to try. (When I used to work at a software company, the QA department had a lot of those which all had to pass in order for the software to be released). ... QA people are often good at finding obvious usability problems, but QA testing is quite different from user testing. Cheers - -- Matthew Paul Thomas http://mpt.net.nz/ -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAkzllSkACgkQ6PUxNfU6ecrZ2ACgrewsG1Hx4dAdtahcoDVsexNr t48AoKdy4pKsSdniM6/ZJCT7dLxFm3fU =X56R -END PGP SIGNATURE- ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
[Ayatana] Contributions?
Hi, and sorry for asking what may be a stupid question. We're starting up an Ubuntu Group in Aarhus, Denmark, with face-to-face meetings every two weeks, and some of the participants would like to participate in Ubuntu usability work. One of us did a talk about the Unity interface last time, and mentioned that people are needed for testing Unity. Our usability-minded people would like to have a go at this, and I promised to investigate a bit and say something about it at our next meeting (tomorrow). Only I don't see any obvious guidelines to become involved, at least not as easy to find as those regarding getting started with bug work. So, what *do* we do to get started, and is it a correct assumption that this work is still needed? We have people with very different backgrounds, a few computer science graduates, some with more standard common backgrounds, some with no technical background at all (common users). best regards and thanks for any hint at how our group can get started, Carsten ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Carsten Carsten Agger wrote on 17/11/10 15:13: ... We're starting up an Ubuntu Group in Aarhus, Denmark, with face-to-face meetings every two weeks, and some of the participants would like to participate in Ubuntu usability work. Excellent! One of us did a talk about the Unity interface last time, and mentioned that people are needed for testing Unity. Our usability-minded people would like to have a go at this, and I promised to investigate a bit and say something about it at our next meeting (tomorrow). Only I don't see any obvious guidelines to become involved, at least not as easy to find as those regarding getting started with bug work. That's true. The only thing about getting involved with design mentioned on unity.ubuntu.com is Join the Ayatana mailing list, which obviously you've already done. So, what *do* we do to get started, and is it a correct assumption that this work is still needed? The more user testing of Unity we can get, the better. Unfortunately Charline Poirier, Canonical's lead researcher, is away this week. I will remind her to reply to you when she gets back. In the meantime, I suggest: 1. Brainstorm some tasks that could be tested in half an hour or so. For example, importing a photo from a digital camera and sending it to a friend. Or subscribing to a podcast and syncing it to a portable music player. Or finding an interesting game to play. Or printing a picture. 2. Follow standard user testing procedure to produce a test script based on the task you choose, and post it to this list for others to review it. (See for example Rubin Chisnell, Handbook of usability testing 2nd edition, chapter 8.) Or if you want something simpler to try: Install a Natty daily build http://cdimage.ubuntu.com/daily-live/current/, install Unity https://launchpad.net/~unity/+archive/ppa, take a screenshot of it, and print it out in color. Then take a video camera and do a survey of people in the street, asking questions like Imagine you bought a new computer, and you turned it on, and the screen looked like this ... What do you think this bit would do? Or, If you wanted to find more programs on here, where would you go? Avoid asking leading questions, and record all the answers. I look forward to seeing what you come up with! Cheers - -- Matthew Paul Thomas http://mpt.net.nz/ -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAkzkEzEACgkQ6PUxNfU6ecqP1ACgsAgJwzKffyJh8uZerxuIhzmh LAsAnjXke4TxKYkpJRhAMCxNwsinTPWk =NNFD -END PGP SIGNATURE- ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
Hi, 1. Brainstorm some tasks that could be tested in half an hour or so. For example, importing a photo from a digital camera and sending it to a friend. Or subscribing to a podcast and syncing it to a portable music player. Or finding an interesting game to play. Or printing a picture. 2. Follow standard user testing procedure to produce a test script based on the task you choose, and post it to this list for others to review it. (See for example Rubin Chisnell, Handbook of usability testing 2nd edition, chapter 8.) Thanks, these are good suggestions (though I need to check out that book then, don't know if some of the others may have heard of it). We can also report bugs we stumble upon when running through the scripts. Or if you want something simpler to try: Install a Natty daily build http://cdimage.ubuntu.com/daily-live/current/, install Unity https://launchpad.net/~unity/+archive/ppa, take a screenshot of it, and print it out in color. Then take a video camera and do a survey of people in the street, asking questions like Imagine you bought a new computer, and you turned it on, and the screen looked like this ... What do you think this bit would do? Or, If you wanted to find more programs on here, where would you go? Avoid asking leading questions, and record all the answers. That may be inconvenient, as people here mostly speak Danish, a tiny language not understood outside our borders ... which means such videos will be less useful for people in most of the world. But I also look forward to see what we come up with in the end. Thanks for your response. best regards, Carsten ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
Re: [Ayatana] Contributions?
Hi Matthew and list, just one more question: 1. Brainstorm some tasks that could be tested in half an hour or so. For example, importing a photo from a digital camera and sending it to a friend. Or subscribing to a podcast and syncing it to a portable music player. Or finding an interesting game to play. Or printing a picture. 2. Follow standard user testing procedure to produce a test script based on the task you choose, and post it to this list for others to review it. (See for example Rubin Chisnell, Handbook of usability testing 2nd edition, chapter 8.) What about complex test scenarios ... i.e., not for usability test the way it's described in RubinCisnell, but more for testing purposes? E.g., import photos from camera, edit in the GIMP, ... Scenarions which correspond to everyday usage but may bring out more complexity than single-program use cases, I mean. Do such scenarions exist, and would the be of interest? (When I used to work at a software company, the QA department had a lot of those which all had to pass in order for the software to be released). signature.asc Description: This is a digitally signed message part ___ Mailing list: https://launchpad.net/~ayatana Post to : ayatana@lists.launchpad.net Unsubscribe : https://launchpad.net/~ayatana More help : https://help.launchpad.net/ListHelp
