Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-18 Thread Allan Caeg
You might want to read this 
http://lifehacker.com/5295449/disable-ubuntus-annoying-update-manager-popup



Alex Launi wrote:
I figured I should start a new thread for this, so that you can all 
continue your icon vs. pop-under debate, which is still relevant for 
the auto-login case, although it becomes much less important. I've 
copied and pasted the relevant posts from the previous thread into 
this one. Have at it.


===

On Tue, Jun 16, 2009 at 3:45 PM, Alex Launi alex.la...@gmail.com 
mailto:alex.la...@gmail.com wrote:
I had meant to chat with Martin Pitt after his plenary, but never 
managed to catch up with him. I forgot about it until I was going 
through my notebook the other day. It would be really great if when 
update-manager presented itself, some bugs (ones that you 
reported/subscribed to on LP) had a nice messsage that made you really 
excited to update because your bug was fixed! Make updates fun!


David Siegel also had a really great idea for making updates fun (and 
it also solves the issue of how to handle updates- notification icon 
or pop-under window) at the install updates on shutdown discussion. 
Let me preface this with these are his ideas and not mine, I think 
they're great and he deserves the credit. His idea was to do updates 
at login. We could do the checking while you're using, and then if we 
find them on reboot show them in gdm with a nice present icon, like 
we're giving you a gift. This way if an update requires a restart, you 
don't have to save your state, restart, blah blah blah and interrupt 
your entire workflow, you haven't started yet. It might not be 
possible now, but when the clutter gdm finally lands we could do it 
really beautifully.


--
-- Alex Launi

On Tue, Jun 16, 2009 at 5:06 PM, tacone tac...@gmail.com 
mailto:tac...@gmail.com wrote:

Good intent, bad idea.
When you turn on the pc it's because you needed. Windows shows the
update notification on shutdown, which makes much more sense (and if
you just installed some reboot requiring update, even more).

I wouldn't oppose to a well done, good designed entry on shutdown:


Updates available !  Keeping your system up to date is important.
[x] Install the updates before logging out. [ Open the update manager ]
-

Stefano

On Tue, Jun 16, 2009 at 6:09 PM, Alex Launi alex.la...@gmail.com 
mailto:alex.la...@gmail.com wrote:
On Tue, Jun 16, 2009 at 5:06 PM, tacone tac...@gmail.com 
mailto:tac...@gmail.com wrote:


Good intent, bad idea.


I disagree, let's imagine this scenario, together...
blur and wiggle dream sequence style scene change

It's Tuesday morning, you get up and turn on your computer. Whilst you 
were fast asleep dreaming of sugar plums and sexy librarians Ubuntu 
packagers were hard at work packaging updates for your favourite 
operating system. Now that it's morning, these updates are available, 
for you! You boot up and arrive at the slick new GDM. But what's this 
message?


New updates available! Click here to install

Some days you're very busy, and need your computer right away so you 
chose to ignore them and log right in. That's ok, they'll be available 
when you're ready. Update Manager shouldn't go away, you should be 
able to launch it yourself manually if you want to update once you've 
logged in and found out that DST was this weekend and you've got some 
extra time.


But today you decide to click. The interface changes nicely into a 
screen displaying what updates are available, and asking for your 
username and password to authorize install / log in. If you're not an 
administrator we will politely tell you that you can't perform an 
upgrade, and that you should let your administrator know that your 
system needs some updates. At this point we just finish the login, 
since you just gave us your info. Awesome.


Now let's say you are an admin, this update requires no reboot so we 
log you right in, and when the desktop is loaded there is already a 
dialog waiting giving you the progress of your update. You may 
continue working, you weren't cost much time, and your system is fully 
secure because you're up to date.


But next time there might be a kernel upgrade, which will require a 
restart. In this case we should ask the user what they'd like to do. 
In some cases the estimated time to finish (which we will show) may 
only be 2 minutes, and we can afford that so we just halt the login 
and modally install the upgrades, or we allow them to say ok i 
recognize that this update will need a restart to apply, but I need my 
computer- so lets continue like there are no updates that require a 
reboot, and I will reboot when I'm ready.


blur and wiggle dream sequence end style change

Awesome, right?

--
--Alex Launi

On Tue, Jun 16, 2009 at 6:14 PM, Charlie Kravetz 
c...@teamcharliesangels.com mailto:c...@teamcharliesangels.com wrote:

What about those who use an autologin? They 

Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread Vincenzo Ciancia
Il giorno mer, 17/06/2009 alle 09.26 -0500, David Siegel ha scritto:
 I auto-login, so I would not use this feature, but let's not 
 think of gurus like us

The argument that's for gurus or power users keeps popping up :)
This can not be applied here: auto-login is enabled by checking an
innocent checkbox during install, and I am sure this is more interesting
for non-power-users who have only one user account on their machine.

Not that I do not find the idea interesting, it's just an observation on
that particular argument that I don't like too much.

V.


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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread Allan Caeg

Vincenzo Ciancia wrote:

Il giorno mer, 17/06/2009 alle 09.26 -0500, David Siegel ha scritto:
 
I auto-login, so I would not use this feature, but let's not think of 
gurus like us



The argument that's for gurus or power users keeps popping up :)
This can not be applied here: auto-login is enabled by checking an
innocent checkbox during install, and I am sure this is more interesting
for non-power-users who have only one user account on their machine.

Not that I do not find the idea interesting, it's just an observation on
that particular argument that I don't like too much.

V.
  
Yeah. It's a good thing that you pointed out that auto-login can be 
activated during install. I use the auto-login feature too and run 
xtrlock on startup for protection but that's already offtopic.


I don't think that updates on login or at shutdown is a good idea. 
Routine fsck can attest to this. Most of the time, it's not the right 
time to wait for updates because the user is in a hurry to do what he 
wants to do with the computer, in my case at least. It's a good thing 
that there's an option now to cancel this routine check. Unlike fsck, 
updates can be done on a running DE session. If notifying about updates 
at startup really is a good idea, the right thing to do could be simply 
notifying the user that there are updates and letting the user choose 
whether or not to permit the upgrade while not restricting the user from 
doing typical desktop operations while the upgrade is running. A use 
case would be Jack wants to IM his classmate soon because she texted him 
she is already online. Jack turns the computer and sees updates 
notifications after he logged in. He then permits the upgrade and while 
the upgrade is running, he opens Pidgin so he can chat right away. The 
upgrade should be after GDM because some people auto-login or don't use 
GDM. Also, processing package information while loading GDM would slow 
down login. That would be very annoying.


I also don't agree with updates on shut down. I'm on a laptop and it's 
annoying when Windows doesn't want to power off when I want it to 
because I'm uncomfortable with bagging my laptop and carrying it around 
while it upgrading. That's just bad for my hard drive and my hardware 
will be hot.



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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread tacone
 People who auto-login or never restart can be handled differently.
 Personally, I auto-login, so I would not use this feature, but let's not
 think of gurus like us, who participate on Linux mailing lists, and let's
 think instead about the average user, who might be made uncomfortable by
 computers in general, and may be nervous about their first venture into
 Linux.



 The core of the idea is, at the face browser, there is a present icon when
 you have updates already downloaded and ready to install. They might even be
 unpacked already. Beside the present is a simple description like 13
 updates available, requires restart. Click to update. The user either logs
 in as usual, ignoring the icon (maybe it's at the bottom/corner of GDM), or
 clicks the present. Clicking the present prompts for a password, and then
 shows an elegant progress bar, installing the updates. If the updates
 required a restart, the machine simply restarts, and our new 10 second boot
 time brings the machine back up before the user even notices it's
 restarting. We don't have to confirm shutdown, because nobody is logged in.
 Then, the user logs in to her newly updated desktop.

 There are drawbacks to this approach, sure, but do you honestly not see any
 merit? I think it delivers a much more pleasant experience than asking the
 user at shutdown. At GDM, the user is not in a hurry, and they can take a
 moment to decide if they would like to update or not. Asking the user to
 update at shutdown feels like a rushed decision; the machine is shutting
 down, and you have a brief moment to either opt-in or opt-out of updates.

David, don't think I want to discourage you in any way. I'm pretty
happy with initiatives like yours.
But, of course, one has to see which advantages those effectively bring.

Frankly, seems to me that the only merit you cite ('more pleasant
experience') is highly subjective as it is the consideration that at
login the user is less in hurry than on shutdown. The hurry factor, by
the way, varies depending on the platform (desktop/notebook/netbook).
I'd frankly consider a netbook/notebook user always in hurry, and that
brings down both the login/logout alternatives. For a desktop, though,
the shutdown is nicer.

Sure everything can be ignored, but that also means that such feature
would affect a lower percentage of users, making it less compelling.
I also think that doing things at start up will require much more code
respect of the shutdown option and increased complexity in the
configuration panels (see for example the proposed configuration panel
that will be needed for handling the pop-under intrusiveness
http://tinyurl.com/koommq . are we sure we need that?)

A few more points:
- auto-downloading the updates is already there, but it's optional and
opt-in - and for a reason. I couldn't afford to use that in my current
situation for example (pay for bandwith). Slow connections may not
afford it. And so on.
- I think that making the user wait for uploads to complete before
login will lead to quite of a backslash, no matter if it's opt-in.
You're proposing opt-in to an undesiderable feature. I still would
have no problem with that, but I'm sure many people would not like it.
- I have the feeling it will be more difficult to code and would
re-use much less of the existing infrastructure.

As a side note, I don't like having update opt-in even on shutdown,
but for sure I think it would be much better than in GDM and may be
helpful for some.

Let me iterate it again, I don't want to bash you or your idea. I just
think it's not good and I encourage you to find some other good point
about it or come out with something different.

Stefano

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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread David Siegel
My roll on the Canonical Design and User Experience team is to make Ubuntu the 
most enjoyable to use operating system in the world, so I hope you can forgive 
me for making [it offers a] more pleasant experience the main thrust of my 
argument.


I am not decidedly in favor of updates at GDM over updates at any other point in 
time. I am just trying to get us to think more broadly about solutions to the 
update problem, and not to jump to premature conclusions.


I can offer other arguable points of merit for updates at GDM:

(1) (This is completely subjective, but my personal experience does include the 
experiences of others, and is valid in itself) I often feel less rushed and 
stressed when booting my computer as opposed to shutting it down. When I log in, 
I wait for applications to load, my mail to download, my music player to start, 
etc. When I shutdown, I currently enjoy the luxury that my computer turns off 
immediately with no fuss; currently, shutdown does not involve waiting.


(2) Think of portable computer users (laptops and netbooks). They nearly always 
have more battery available at boot than at shutdown. In fact, many users shut 
their laptops down *only* when they are forced to due so due to an empty 
battery. We never want to initiate updates on insufficient power.


(3) Smaller cognitive burden. Think about the worker. At the start of the day, 
you boot your machine, grab some coffee, and return to your machine. At the end 
of the day, you just want to leave the office! Even if you knew you could leave 
something running on your machine and go home, it still might cause a lingering 
uncertainty (did it ask me for confirmation? Was there an error? Is my computer 
still on right now? Is it logged in?!)


Most of us would be perfectly comfortable initiating an update on shutdown, and 
walking away from our machine, but I'm not sure if less sophisticated users are 
similarly comfortable behaving this way.


Also, more and more devices running Ubuntu will be laptops and netbooks. We may 
want to focus more on those use cases, and less on the use case of a sedentary 
desktop.



David

tacone wrote:

People who auto-login or never restart can be handled differently.
Personally, I auto-login, so I would not use this feature, but let's not
think of gurus like us, who participate on Linux mailing lists, and let's
think instead about the average user, who might be made uncomfortable by
computers in general, and may be nervous about their first venture into
Linux.




The core of the idea is, at the face browser, there is a present icon when
you have updates already downloaded and ready to install. They might even be
unpacked already. Beside the present is a simple description like 13
updates available, requires restart. Click to update. The user either logs
in as usual, ignoring the icon (maybe it's at the bottom/corner of GDM), or
clicks the present. Clicking the present prompts for a password, and then
shows an elegant progress bar, installing the updates. If the updates
required a restart, the machine simply restarts, and our new 10 second boot
time brings the machine back up before the user even notices it's
restarting. We don't have to confirm shutdown, because nobody is logged in.
Then, the user logs in to her newly updated desktop.

There are drawbacks to this approach, sure, but do you honestly not see any
merit? I think it delivers a much more pleasant experience than asking the
user at shutdown. At GDM, the user is not in a hurry, and they can take a
moment to decide if they would like to update or not. Asking the user to
update at shutdown feels like a rushed decision; the machine is shutting
down, and you have a brief moment to either opt-in or opt-out of updates.


David, don't think I want to discourage you in any way. I'm pretty
happy with initiatives like yours.
But, of course, one has to see which advantages those effectively bring.

Frankly, seems to me that the only merit you cite ('more pleasant
experience') is highly subjective as it is the consideration that at
login the user is less in hurry than on shutdown. The hurry factor, by
the way, varies depending on the platform (desktop/notebook/netbook).
I'd frankly consider a netbook/notebook user always in hurry, and that
brings down both the login/logout alternatives. For a desktop, though,
the shutdown is nicer.

Sure everything can be ignored, but that also means that such feature
would affect a lower percentage of users, making it less compelling.
I also think that doing things at start up will require much more code
respect of the shutdown option and increased complexity in the
configuration panels (see for example the proposed configuration panel
that will be needed for handling the pop-under intrusiveness
http://tinyurl.com/koommq . are we sure we need that?)

A few more points:
- auto-downloading the updates is already there, but it's optional and
opt-in - and for a reason. I couldn't afford to use that in my 

Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread Wouter Stomp
On Wed, Jun 17, 2009 at 8:38 PM, David Siegeldavid.sie...@canonical.com wrote:
 Most of us would be perfectly comfortable initiating an update on shutdown,
 and walking away from our machine, but I'm not sure if less sophisticated
 users are similarly comfortable behaving this way.


Most users don't care about updates and don't want to care about them.
Ideally all updates should be installed automatically in the
background without the user noticing anything. There is a strong study
by google favoring silenty updating the browser, as google chrome
does: http://www.techzoom.net/publications/silent-updates/index.en
Quote from the conclusion: With silent updates, the user does not
have to care about updates and system maintenance and the system stays
most secure at any time. We think this is a reasonable default for
most Internet users. Furthermore, silent updates are already well
accepted for Internet Web applications. Of course this has some
downsides, but in the end, I think this is the way to go, not
bothering the end user with any computer maintainance tasks.

Cheers,

Wouter

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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread David Siegel
I think this is the ideal, but every time I start to bring up implicit updates, 
I get smacked :)


David

Wouter Stomp wrote:

On Wed, Jun 17, 2009 at 8:38 PM, David Siegeldavid.sie...@canonical.com wrote:

Most of us would be perfectly comfortable initiating an update on shutdown,
and walking away from our machine, but I'm not sure if less sophisticated
users are similarly comfortable behaving this way.



Most users don't care about updates and don't want to care about them.
Ideally all updates should be installed automatically in the
background without the user noticing anything. There is a strong study
by google favoring silenty updating the browser, as google chrome
does: http://www.techzoom.net/publications/silent-updates/index.en
Quote from the conclusion: With silent updates, the user does not
have to care about updates and system maintenance and the system stays
most secure at any time. We think this is a reasonable default for
most Internet users. Furthermore, silent updates are already well
accepted for Internet Web applications. Of course this has some
downsides, but in the end, I think this is the way to go, not
bothering the end user with any computer maintainance tasks.

Cheers,

Wouter


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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread tacone
On Thu, Jun 18, 2009 at 12:02 AM, David
Siegeldavid.sie...@canonical.com wrote:
 I think this is the ideal, but every time I start to bring up implicit
 updates, I get smacked :)

Understandable.
I should also say that browser upgrades are different from whole OS
upgrade (not to mention we have PPA's and similar stuff).

That said, the setting for automated upgrades already exists
(system-administration-software sources-updates). If you feel this
is important, consider proposing a more prominent place to let users
opt-in automated upgrades. (like, say, Ubiquity. We may place a
Perform the upgrades for me checkbox just under the 'autologin'
checkbox)

Stefano

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Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-17 Thread Wouter Stomp
On Thu, Jun 18, 2009 at 12:22 AM, taconetac...@gmx.net wrote:
 On Thu, Jun 18, 2009 at 12:02 AM, David
 Siegeldavid.sie...@canonical.com wrote:
 I think this is the ideal, but every time I start to bring up implicit
 updates, I get smacked :)


Had the same experience :-)

 Understandable.
 I should also say that browser upgrades are different from whole OS
 upgrade (not to mention we have PPA's and similar stuff).


Of course whole os upgrades are more complicated, but that doesn't
make it impossible. There are some problems to be solved (eg firefox
behaving strangely when it is updated while in use), but I haven't
seen any probkem brought up that can't be solved.

 That said, the setting for automated upgrades already exists
 (system-administration-software sources-updates).

That works only for security updates.

 If you feel this
 is important, consider proposing a more prominent place to let users
 opt-in automated upgrades. (like, say, Ubiquity. We may place a
 Perform the upgrades for me checkbox just under the 'autologin'
 checkbox)


That would be nice, and have it checked by default.

Wouter

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[Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-16 Thread Alex Launi
I figured I should start a new thread for this, so that you can all continue
your icon vs. pop-under debate, which is still relevant for the auto-login
case, although it becomes much less important. I've copied and pasted the
relevant posts from the previous thread into this one. Have at it.

===

On Tue, Jun 16, 2009 at 3:45 PM, Alex Launi alex.la...@gmail.com wrote:
I had meant to chat with Martin Pitt after his plenary, but never managed to
catch up with him. I forgot about it until I was going through my notebook
the other day. It would be really great if when update-manager presented
itself, some bugs (ones that you reported/subscribed to on LP) had a nice
messsage that made you really excited to update because your bug was fixed!
Make updates fun!

David Siegel also had a really great idea for making updates fun (and it
also solves the issue of how to handle updates- notification icon or
pop-under window) at the install updates on shutdown discussion. Let me
preface this with these are his ideas and not mine, I think they're great
and he deserves the credit. His idea was to do updates at login. We could do
the checking while you're using, and then if we find them on reboot show
them in gdm with a nice present icon, like we're giving you a gift. This way
if an update requires a restart, you don't have to save your state, restart,
blah blah blah and interrupt your entire workflow, you haven't started yet.
It might not be possible now, but when the clutter gdm finally lands we
could do it really beautifully.

-- 
-- Alex Launi

On Tue, Jun 16, 2009 at 5:06 PM, tacone tac...@gmail.com wrote:
Good intent, bad idea.
When you turn on the pc it's because you needed. Windows shows the
update notification on shutdown, which makes much more sense (and if
you just installed some reboot requiring update, even more).

I wouldn't oppose to a well done, good designed entry on shutdown:


Updates available !  Keeping your system up to date is important.
[x] Install the updates before logging out. [ Open the update manager ]
-

Stefano

On Tue, Jun 16, 2009 at 6:09 PM, Alex Launi alex.la...@gmail.com wrote:
On Tue, Jun 16, 2009 at 5:06 PM, tacone tac...@gmail.com wrote:

 Good intent, bad idea.


I disagree, let's imagine this scenario, together...
blur and wiggle dream sequence style scene change

It's Tuesday morning, you get up and turn on your computer. Whilst you were
fast asleep dreaming of sugar plums and sexy librarians Ubuntu packagers
were hard at work packaging updates for your favourite operating system. Now
that it's morning, these updates are available, for you! You boot up and
arrive at the slick new GDM. But what's this message?

New updates available! Click here to install

Some days you're very busy, and need your computer right away so you chose
to ignore them and log right in. That's ok, they'll be available when you're
ready. Update Manager shouldn't go away, you should be able to launch it
yourself manually if you want to update once you've logged in and found out
that DST was this weekend and you've got some extra time.

But today you decide to click. The interface changes nicely into a screen
displaying what updates are available, and asking for your username and
password to authorize install / log in. If you're not an administrator we
will politely tell you that you can't perform an upgrade, and that you
should let your administrator know that your system needs some updates. At
this point we just finish the login, since you just gave us your info.
Awesome.

Now let's say you are an admin, this update requires no reboot so we log you
right in, and when the desktop is loaded there is already a dialog waiting
giving you the progress of your update. You may continue working, you
weren't cost much time, and your system is fully secure because you're up to
date.

But next time there might be a kernel upgrade, which will require a restart.
In this case we should ask the user what they'd like to do. In some cases
the estimated time to finish (which we will show) may only be 2 minutes, and
we can afford that so we just halt the login and modally install the
upgrades, or we allow them to say ok i recognize that this update will need
a restart to apply, but I need my computer- so lets continue like there are
no updates that require a reboot, and I will reboot when I'm ready.

blur and wiggle dream sequence end style change

Awesome, right?

-- 
--Alex Launi

On Tue, Jun 16, 2009 at 6:14 PM, Charlie Kravetz c...@teamcharliesangels.com
 wrote:
What about those who use an autologin? They will never see those gdm
screens.

--
Charlie Kravetz
Linux Registered User Number 425914  [http://counter.li.org/]
Never let anyone steal your DREAM.   [http://keepingdreams.com]

On Tue, Jun 16, 2009 at 6:17 PM, ajmctaggart ajmctagg...@gmail.com wrote:
...This was hilarious, sexy librarians and all...
Me 

Re: [Ayatana] Updates on Login (was: Re: [Fwd: Update manager])

2009-06-16 Thread tacone
 We should definitely consider as many update scenarios as possible in order
 to find the one that users will prefer. We are very quick to start
 implementing updates and shut down without considering something radically
 different because many of us have experiences updates at shutdown when using
 Windows. Neither solution is perfect, both have their merits, and this is
 the perfect place to discuss them.

May I ask which merits may the Updates-at-login-time have ?

It's not that Windows is perfect, but some times there's a rationale
behind the choices done by it. (and, btw, I hated the way Windows
tried to trick you into upgrading at shutdown)

The drawbacks of updates in GDM are many:
- some people auto login, they won't see anything (not big issue, but
also not nice)
- perceived bigger lag between power on  and operability (due to the
need to perform a choice)
- being reminded to reboot right after having just powered on is not nice.
- increased delta with Gnome and possible loss of compatibility with
existing GDM themes
- increases the workload startup (while the updates are being
performed), in a timeframe when there's already load (as the gnome
desktop is loading, and the first applications you'll launch will
load).

I don't think we really need to think different at all costs.

Stefano

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