Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread Simon Tyler
AFAIK we didn't have issues at first either. I think eventually the glue
started loosening up



On Mon, Mar 11, 2013 at 10:44 PM, John Drescher dresche...@gmail.comwrote:

  DO NOT PRINT YOUR OWN LABELS
  EVER

 I have for the last 100 or so tapes and I have had 0 issues with that.

 John

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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread John Drescher
 Hi John, I just checked with the guy who started printing labels and he said
 he started doing that in 2009. We didn't really notice issues until we
 switched to Bacula (from Netvault), so they were working fine for at least 3
 years. I wonder if it's possible that Bacula drives the bar code reader more
 aggressively, requiring higher quality labels? All I can say is that the
 tapes that I marked as bad seem to work fine with HP labels, without them
 I encountered intermittent and random problems. Many times the reader could
 see the label, I would change some tapes and re-insert the magazine and
 suddenly the reader couldn't see the label. I would take the magazine out,
 reseat the tape, and the bar code could see the label. It was very
 frustrating to troubleshoot, until I bought pre-printed labels.


I would doubt that. The barcode reader should only be used when you
add or remove tapes or at least that is what my barcode reader does.
After you change tapes the library scans the added tapes (or the whole
magazine) and remembers this and does not scan again unless you power
cycle the unit or change tapes or magazines again.

John

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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread Dan Langille
Glue?  My labels slide into a slot. No sticking involved. 

-- 
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http://langille.org/


On Mar 12, 2013, at 10:21 AM, Simon Tyler si...@tpmcomm.com wrote:

 AFAIK we didn't have issues at first either. I think eventually the glue 
 started loosening up
 
 
 On Mon, Mar 11, 2013 at 10:44 PM, John Drescher dresche...@gmail.com wrote:
  DO NOT PRINT YOUR OWN LABELS
  EVER
 
 I have for the last 100 or so tapes and I have had 0 issues with that.
 
 John
 
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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread Simon Tyler
All I can tell you is what happens when I don't use pre-printed labels.

Change tapes
update slots, label barcodes
a random tape is not recognized
do no tape change, take out magazine, reinsert tape in magazine
update slots
tape recognized

This only happened with home made labels. Maybe I should run another month
to make sure, but this is what I see.


On Tue, Mar 12, 2013 at 10:55 AM, John Drescher dresche...@gmail.comwrote:

  Hi John, I just checked with the guy who started printing labels and he
 said
  he started doing that in 2009. We didn't really notice issues until we
  switched to Bacula (from Netvault), so they were working fine for at
 least 3
  years. I wonder if it's possible that Bacula drives the bar code reader
 more
  aggressively, requiring higher quality labels? All I can say is that the
  tapes that I marked as bad seem to work fine with HP labels, without
 them
  I encountered intermittent and random problems. Many times the reader
 could
  see the label, I would change some tapes and re-insert the magazine and
  suddenly the reader couldn't see the label. I would take the magazine
 out,
  reseat the tape, and the bar code could see the label. It was very
  frustrating to troubleshoot, until I bought pre-printed labels.
 

 I would doubt that. The barcode reader should only be used when you
 add or remove tapes or at least that is what my barcode reader does.
 After you change tapes the library scans the added tapes (or the whole
 magazine) and remembers this and does not scan again unless you power
 cycle the unit or change tapes or magazines again.

 John

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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread Simon Tyler
No slot on my tapes for labels

On Tue, Mar 12, 2013 at 11:10 AM, Dan Langille d...@langille.org wrote:

 Glue?  My labels slide into a slot. No sticking involved.

 --
 Dan Langille
 http://langille.org/


 On Mar 12, 2013, at 10:21 AM, Simon Tyler si...@tpmcomm.com wrote:

 AFAIK we didn't have issues at first either. I think eventually the glue
 started loosening up



 On Mon, Mar 11, 2013 at 10:44 PM, John Drescher dresche...@gmail.comwrote:

  DO NOT PRINT YOUR OWN LABELS
  EVER

 I have for the last 100 or so tapes and I have had 0 issues with that.

 John



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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread mark . bergman


In the message dated: Mon, 11 Mar 2013 22:44:25 -0400,
The pithy ruminations from John Drescher on 
Re: [Bacula-users] tapes randomly become unrecognizeable were:
=  DO NOT PRINT YOUR OWN LABELS
=  EVER
= 
= I have for the last 100 or so tapes and I have had 0 issues with that.
= 

In my experience, the readability of barcode labels is highly dependant on the
combination of the label and the barcode reader.

Since 2006 we've had:
LTO2 library~100 pre-printed labels, no problem
LTO3 library~100 pre-printed labels, no problem
~50 in-house labels, no problem
~100 in-house labels, no problem
~50 in-house labels, no problem

LTO3 2nd library~50 in-house labels, ~1% failure rate
LTO3 2nd library~50 in-house labels, ~1% failure rate
LTO450 pre-printed labels, no problem
50 in-house LTO4 labels: ~75% failure
~75% failure reading existing LTO3
in-house labels (100% failure for some
batches, ~25% failure for other batches)

~ 5% failure rate reading pre-printed
LTO3 labels

Over the years, we've used different parameters for printing labels,
with extremely minor changes (mm) in the height and width of the labels.
All labels were printed with a color laser printer onto self-adhesive
(Avery 6577) label stock, following the TriOptic color coding and the
USS-39 barcode standard.

However, each the barcode reader on each of our tape libraries is
different--some (the 2nd LTO3 library) were slightly sensitive to
the label placement (whether it was straight, whether it was to the
left/right/top/bottom of the indented region on the tape cassette),
while the reader in our current LTO4 library is extremely sensitive to
the barcode size, label position, stray ink or discoloration on the edge
of a label, etc. The LTO4 libarary has even had difficulty reading some
pre-printed labels.

We've used the following on-line barcode generators, as well as local perl
scripts:

http://www.mytapelabels.com/
http://blog.maniac.nl/index.php/webbased-pdf-lto-barcode-generator/

In short, I'd say that the success--or failure--of locally generated barcode
labels is highly dependent on the combination of the label and the barcode
scanner; there is no absolute answer for every environment.

Mark


= John
= 
= 
--


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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread Alan Brown
On 12/03/13 16:46, mark.berg...@uphs.upenn.edu wrote:

 In my experience, the readability of barcode labels is highly dependant on the
 combination of the label and the barcode reader.


What brand/model libraries are you using?

Overland (at least) are fairly immune to alignment/placement issues.

I've seen problems with inkjet-printed labels bleeding enough to make 
barcodes illegible but nothing else has had issues.





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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-12 Thread shouldbe q931
On Tue, Mar 12, 2013 at 5:20 PM, Alan Brown a...@mssl.ucl.ac.uk wrote:
 On 12/03/13 16:46, mark.berg...@uphs.upenn.edu wrote:

 In my experience, the readability of barcode labels is highly dependant on 
 the
 combination of the label and the barcode reader.


 What brand/model libraries are you using?

 Overland (at least) are fairly immune to alignment/placement issues.

 I've seen problems with inkjet-printed labels bleeding enough to make
 barcodes illegible but nothing else has had issues.


My home LTO4 Tandberg StorageLoader 8 is a [expletive deleted] with
labels, but the three Overland Neo 2000 libraries I manage are quite
happy with own printed labels.

Cheers

Arne

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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-11 Thread Simon Tyler
Although this issue is old, I thought I should update the list on
resolution:

As noted below and in several previous posts, I had a lot of problems with
tapes not being recognized. It appears that the tapes were labelled by
someone generating a barcode online, and printing out the bar code labels
on regular printer paper.

I ordered HP Pre printed tape labels, and it looks to me as if these issues
have gone away. I also took a tape that the reader previously refused to
recognize at all, used the proper label, and the reader now recognizes the
tape. I'm pretty sure this was the source of much (if not all) of the grief
I've had. I'm really glad I just marked the tapes as bad and set them aside
instead of throwing them away,

I can understand why someone would do this, the cost of preprinted labels
is obscene (at least from our supplier)

This problem was really very annoying and intermittent, and I hope no one
else encounters it, but just in case you do: DO NOT PRINT YOUR OWN LABELS
EVER

Thanks,

On Mon, Nov 26, 2012 at 6:21 PM, Dan Langille d...@langille.org wrote:


 On Nov 26, 2012, at 5:59 PM, Simon Tyler wrote:

 bacula-users@lists.sourceforge.net

 Today I had some tapes brought in from offsite storage and I loaded them
 into the autoloader. One of the tapes was recognized, and the other (slot
 7)  showed in the Autoloader website and in the bacula (backup software) as
 Empty or not recognized.

 I mounted the unrecognized tape, stopped bacula,  and did this:

 mt -f /dev/nst0 rewind
 mt -f /dev/nst0 weof
 mt -f /dev/nst0 rewind

 This rewinds the tape and marks end of file at the beginning, deleting
 the tape.

 Then I started bacula and checked the status again.
 This time, the tape in slot 8 was unrecognized, and the tape in slot 7 was
 recognized. This exact scenario has happened enough times that I'm
 confident I made no error; it's happening too often to be failed tapes. In
 the past, simply loading or mounting a tape from one slot, is enough to
 have a tape in another slot show as unrecognized.

 So now that I've deleted the tape,


 Point of clarification: you've [effectively] erased the tape.  I say
 effectively, because the data is still on there, but way outside the scope
 of this discussion.

 I'm being petty here only because the jargon used in this situation is
 important.

 is there a way to reset the entry for that tape in Bacula, as the Catalog
 thinks it's holding data?


 delete volume

 This removes the entry from the Catalog.

 Then you'll want to issue a label command.

 --
 Dan Langille - http://langille.org


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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-11 Thread John Drescher
 DO NOT PRINT YOUR OWN LABELS
 EVER

I have for the last 100 or so tapes and I have had 0 issues with that.

John

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Re: [Bacula-users] tapes randomly become unrecognizeable

2013-03-11 Thread Gary R. Schmidt
On 12/03/2013 8:48 AM, Simon Tyler wrote:
[SNIP]
 This problem was really very annoying and intermittent, and I hope no
 one else encounters it, but just in case you do: DO NOT PRINT YOUR OWN
 LABELS EVER

I've never had a problem with labels I have printed myself.

I have mix-and-matched various programmatic and on-line label 
generators, and print the things out out my venerable Epson Inkjet 
(because I like colours!).

Perhaps in your mucking about you managed to inadvertently clean some 
crud from the lens of the reader, returning it to proper working condition?

Cheers,
GaryB-)

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Re: [Bacula-users] tapes randomly become unrecognizeable

2012-11-26 Thread Dan Langille

On Nov 26, 2012, at 5:59 PM, Simon Tyler wrote:

 Today I had some tapes brought in from offsite storage and I loaded them into 
 the autoloader. One of the tapes was recognized, and the other (slot 7)  
 showed in the Autoloader website and in the bacula (backup software) as Empty 
 or not recognized.
 
 I mounted the unrecognized tape, stopped bacula,  and did this:
 
 mt -f /dev/nst0 rewind
 mt -f /dev/nst0 weof
 mt -f /dev/nst0 rewind
 
 This rewinds the tape and marks end of file at the beginning, deleting the 
 tape.
 
 Then I started bacula and checked the status again.
 
 This time, the tape in slot 8 was unrecognized, and the tape in slot 7 was 
 recognized. This exact scenario has happened enough times that I'm confident 
 I made no error; it's happening too often to be failed tapes. In the past, 
 simply loading or mounting a tape from one slot, is enough to have a tape in 
 another slot show as unrecognized.
 
 So now that I've deleted the tape,

Point of clarification: you've [effectively] erased the tape.  I say 
effectively, because the data is still on there, but way outside the scope of 
this discussion.

I'm being petty here only because the jargon used in this situation is 
important.

 is there a way to reset the entry for that tape in Bacula, as the Catalog 
 thinks it's holding data?

delete volume

This removes the entry from the Catalog.

Then you'll want to issue a label command.

-- 
Dan Langille - http://langille.org

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