Re: [Bes-admins] BES 5.0, MR2 is out

2009-08-20 Thread Jason Datz 
in domino just issue console command "tell bes about"
Jason Datz
Lotus Domino Administrator
90 Matawan Rd.
Matawan, NJ 07747
732-862-5000 Main
732-862-5025 Direct
3058B84D Blackberry PIN


Tech Help- 1-866-473-3724

Confidentiality Note: This message and any accompanying attachments contain 
information from the law firm Fragomen, Del Rey, Bernsen & Loewy, LLP, its 
subsidiaries or affiliates and may contain information which is confidential or 
privileged.  The information is intended for the individual(s) or 
organization(s) named above. If you are not the intended recipient, be aware 
that any review, disclosure, copying, distribution or use of the contents of 
this message is prohibited. If you have received this message in error, please 
notify the sender by e-mail or contact our offices at 
"returnedm...@fragomen.com" and delete this message. Thank you.



- Original Message -
From: Jonathan Barker [jonathanbar...@quinnemanuel.com]
Sent: 08/19/2009 08:43 PM MST
To: "A list for BES Admin's to discuss issues,  etc." 

Subject: Re: [Bes-admins] BES 5.0, MR2 is out



Add/remove programs application details is how it's done in 4.  is it not the 
same for 5?

From: bes-admins-boun...@dataoutages.com [bes-admins-boun...@dataoutages.com] 
On Behalf Of steveaschett...@yahoo.com [steveaschett...@yahoo.com]
Sent: Wednesday, August 19, 2009 8:25 PM
To: BES Admin Users Group
Subject: [Bes-admins] BES 5.0, MR2 is out


Just patched my BES 5.0 server with this (needed 2 restarts).  Anyone have any 
idea how to check the server version in BES 5?  Still fumbling my way around 
with the absurd web interface





The following software are now available for download:

 *   BlackBerry Enterprise Server v5.0 Maintenance Release 2 for Microsoft 
Exchange
 *   BlackBerry Enterprise Server v5.0 Maintenance Release 2 for IBM Lotus 
Domino

Please visit http://www.blackberry.com/go/serverdownloads to access the 
software update, documentation, and any additional information
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] BES 5.0, MR2 is out

2009-08-20 Thread Benoit Perreault 
GO to Control Panel, Add Remove Program, Locate BES, Click on "Click here for 
Support info" and voila.  You have the version.
 

Merci et bonne journée.

Benoit Perreault

Directeur des opérations

Groupe Névé / Névé Réfrigération Inc.

1290 Labadie

Longueuil, Québec, J4N 1C7

' : (450) 677-9936 x 208  7 : (450) 677-8005

; : bperrea...@neveref.com

P Avant d'imprimer, pensez à l'environnement

 



From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jason Datz
Sent: August 20, 2009 07:23
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] BES 5.0, MR2 is out


in domino just issue console command "tell bes about"
Jason Datz
Lotus Domino Administrator
90 Matawan Rd.
Matawan, NJ 07747
732-862-5000 Main
732-862-5025 Direct
3058B84D Blackberry PIN


Tech Help- 1-866-473-3724

Confidentiality Note: This message and any accompanying attachments contain 
information from the law firm Fragomen, Del Rey, Bernsen & Loewy, LLP, its 
subsidiaries or affiliates and may contain information which is confidential or 
privileged.  The information is intended for the individual(s) or 
organization(s) named above. If you are not the intended recipient, be aware 
that any review, disclosure, copying, distribution or use of the contents of 
this message is prohibited. If you have received this message in error, please 
notify the sender by e-mail or contact our offices at 
"returnedm...@fragomen.com" and delete this message. Thank you.  




  From: Jonathan Barker [jonathanbar...@quinnemanuel.com]
  Sent: 08/19/2009 08:43 PM MST
  To: "A list for BES Admin's to discuss issues,  etc." 

  Subject: Re: [Bes-admins] BES 5.0, MR2 is out



Add/remove programs application details is how it's done in 4.  is it not the 
same for 5?


From: bes-admins-boun...@dataoutages.com [bes-admins-boun...@dataoutages.com] 
On Behalf Of steveaschett...@yahoo.com [steveaschett...@yahoo.com]
Sent: Wednesday, August 19, 2009 8:25 PM
To: BES Admin Users Group
Subject: [Bes-admins] BES 5.0, MR2 is out



Just patched my BES 5.0 server with this (needed 2 restarts).  Anyone have any 
idea how to check the server version in BES 5?  Still fumbling my way around 
with the absurd web interface

 

 

The following software are now available for download: 

*   BlackBerry Enterprise Server v5.0 Maintenance Release 2 for Microsoft 
Exchange 
*   BlackBerry Enterprise Server v5.0 Maintenance Release 2 for IBM Lotus 
Domino 

Please visit http://www.blackberry.com/go/serverdownloads 
  to access the software update, 
documentation, and any additional information


The information contained in this e-mail, including any attachments, is 
confidential. If you are not the addressee or if you have received the e-mail 
in error, it may be unlawful for you to read, copy, distribute, disclose or 
otherwise use the information which it contains. Under these circumstances, 
please notify us immediately by returning this mail to: neve...@neveref.com, 
and deleting this e-mail from your system. Any views expressed by an individual 
within this e-mail do not necessarily reflect the views of Névé Réfrigération 
Inc or its subsidiaries. Névé Réfrigération Inc will not be bound by any 
agreement entered into as a result of this email, unless its intention is 
clearly evidenced in the body of the email. Whilst we have taken reasonable 
steps to ensure that this e-mail and attachments are free from viruses, 
recipients are advised to subject this mail to their own virus checking, in 
keeping with good computing practice. Please note that email received by Névé 
Réfrigération Inc or its subsidiaries may be monitored in accordance with the 
prevailing law.

L'information contenue dans ce message, y compris les fichiers joints, est de 
nature exclusive et confidentielle, et ne doit être utilisée que par le 
destinataire. Si vous n'êtes pas le destinataire ou si vous avez reçu ce 
message par erreur ; la lecture, la copie, la distribution, la diffusion ou 
l'utilisation de l'information contenue dans ce message constitue un acte non 
autorisé et potentiellement illicite. Si vous avez reçu ce message par erreur, 
veuillez nous en aviser immédiatement en répondant à l'expéditeur 
neve...@neveref.com et détruire toutes les copies du message en votre 
possession. Toutes opinions exprimées sont celles de l'auteur et ne reflète pas 
nécessairement celles de Névé Réfrigeration Inc ou de ses filiales. Névé 
Réfrigération Inc ne sera pas obligé à respecter une entente qui est le 
résultat de ce courriel à moins que cette intention soit clairement évidente 
dans le contenu du message. Nous avons entrepris des mesures raisonnables afin 
d'assurer que ce courriel et ses fichiers joints soient exempts de virus ; 
malgré cela, tous récipients sont conseillé d'assujettir ce c

Re: [Bes-admins] BES 5.0, MR2 is out

2009-08-20 Thread steveaschett...@yahoo.com 
Thx!

5.0.0 MR2 (Bundle 244) after the patch







From: Benoit Perreault 
To: "A list for BES Admin's to discuss issues, etc." 

Sent: Thursday, August 20, 2009 7:27:03 AM
Subject: Re: [Bes-admins] BES 5.0, MR2 is out

  
GO to 
Control Panel, Add Remove Program, Locate 
BES, Click on "Click here for Support info" and voila.  You have the 
version.
 
Merci 
et bonne journée. 
Benoit 
Perreault
Directeur des 
opérations
Groupe Névé 
/ Névé Réfrigération Inc.
1290 
Labadie
Longueuil, 
Québec, J4N 1C7
' : (450) 
677-9936 x 208  7 : (450) 
677-8005
; : bperrea...@neveref.com
PAvant d'imprimer, 
pensez à l'environnement
 



 From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jason 
Datz
Sent: August 20, 2009 07:23
To: A list for BES Admin's 
to discuss issues,etc.
Subject: Re: [Bes-admins] BES 5.0, MR2 is 
out

in domino just issue console command "tell bes about"
Jason Datz
Lotus 
Domino Administrator
90 Matawan Rd.
Matawan, NJ 07747
732-862-5000 
Main
732-862-5025 Direct
3058B84D Blackberry PIN


Tech Help- 
1-866-473-3724

Confidentiality Note: This message and any accompanying 
attachments contain information from the law firm Fragomen, Del Rey, Bernsen 
& Loewy, LLP, its subsidiaries or affiliates and may contain information 
which is confidential or privileged.  The information is intended for the 
individual(s) or organization(s) named above. If you are not the intended 
recipient, be aware that any review, disclosure, copying, distribution or use 
of 
the contents of this message is prohibited. If you have received this message 
in 
error, please notify the sender by e-mail or contact our offices at 
"returnedm...@fragomen.com" and delete this message. Thank you. 
 
 

   From: Jonathan Barker 
[jonathanbar...@quinnemanuel.com]
  Sent: 08/19/2009 08:43 PM 
MST
  To: "A list for BES Admin's to discuss issues,  etc." 

  Subject: Re: [Bes-admins] 
BES 5.0, MR2 is out


Add/remove programs application 
details is how it's done in 4.  is it not the same for 5?


 From: bes-admins-boun...@dataoutages.com 
[bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com 
[steveaschett...@yahoo.com]
Sent: Wednesday, August 19, 2009 8:25 
PM
To: BES Admin Users Group
Subject: [Bes-admins] BES 5.0, 
MR2 is out


Just patched 
my BES 5.0 server with this (needed 2 restarts).  Anyone have any idea how 
to check the server version in BES 5?  Still fumbling my way around with 
the absurd web interface
 
 
The 
following software are now available for download: 
* BlackBerry  Enterprise Server v5.0 Maintenance Release 2 for 
Microsoft  Exchange 
* BlackBerry  Enterprise Server v5.0 Maintenance Release 2 for IBM 
Lotus  Domino
Please visit http://www.blackberry.com/go/serverdownloads to access 
the software update, documentation, and any additional 
information


 
The information contained in this e-mail, including any attachments, is 
confidential. If you are not the addressee or if you have received the e-mail 
in error, it may be unlawful for you to read, copy, distribute, disclose or 
otherwise use the information which it contains. Under these circumstances, 
please notify us immediately by returning this mail to: neve...@neveref.com, 
and deleting this e-mail from your system. Any views expressed by an individual 
within this e-mail do not necessarily reflect the views of Névé Réfrigération 
Inc or its subsidiaries. Névé Réfrigération Inc will not be bound by any 
agreement entered into as a result of this email, unless its intention is 
clearly evidenced in the body of the email. Whilst we have taken reasonable 
steps to ensure that this e-mail and attachments are free from viruses, 
recipients are advised to subject this mail to their own virus checking, in 
keeping with good computing practice. Please note
 that email received by Névé Réfrigération Inc or its subsidiaries may be 
monitored in accordance with the prevailing law.
L'information contenue dans ce message, y compris les fichiers joints, est de 
nature exclusive et confidentielle, et ne doit être utilisée que par le 
destinataire. Si vous n'êtes pas le destinataire ou si vous avez reçu ce 
message par erreur ; la lecture, la copie, la distribution, la diffusion ou 
l'utilisation de l'information contenue dans ce message constitue un acte non 
autorisé et potentiellement illicite. Si vous avez reçu ce message par erreur, 
veuillez nous en aviser immédiatement en répondant à l'expéditeur 
neve...@neveref.com et détruire toutes les copies du message en votre 
possession. Toutes opinions exprimées sont celles de l'auteur et ne reflète pas 
nécessairement celles de Névé Réfrigeration Inc ou de ses filiales. Névé 
Réfrigération Inc ne sera pas obligé à respecter une entente qui est le 
résultat de ce courriel à moins que

[Bes-admins] Incorrect message count

2009-08-20 Thread Art Alexion 
Message app showing one unread; there are none.

Confirmed using "Go to next unread" in the menu.

BPS 4.1/Exchange 2003.

Possible that a message to old to sync with the handheld is being detected as 
unread? None showing up unread in Outlook.

Ideas?
--
Art Alexion
MIS/Central Office Support
Resources for Human Development
(sent from my cell phone)
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] Incorrect message count

2009-08-20 Thread Stephen Cook 
Or has been "Saved" on the handheld.






From:
"Art Alexion" 
To:

Date:
20-08-09 07:50 AM
Subject:
[Bes-admins] Incorrect message count
Sent by:
bes-admins-boun...@dataoutages.com



Message app showing one unread; there are none.

Confirmed using "Go to next unread" in the menu.

BPS 4.1/Exchange 2003.

Possible that a message to old to sync with the handheld is being detected 
as unread? None showing up unread in Outlook.

Ideas?
--
Art Alexion
MIS/Central Office Support
Resources for Human Development
(sent from my cell phone)
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-




___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] Incorrect message count

2009-08-20 Thread John S. 

Any saved messges? Is the icon of the unread message an envelope?



On Aug 20, 2009, at 7:46 AM, "Art Alexion"  wrote:


Message app showing one unread; there are none.

Confirmed using "Go to next unread" in the menu.

BPS 4.1/Exchange 2003.

Possible that a message to old to sync with the handheld is being  
detected as unread? None showing up unread in Outlook.


Ideas?
--
Art Alexion
MIS/Central Office Support
Resources for Human Development
(sent from my cell phone)
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-


___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] Incorrect message count

2009-08-20 Thread Art Alexion 
Saved message is what it was.  Thanks.


--
Art Alexion
MIS/Central Office Support
Resources for Human Development
(sent from my cell phone)

- Original Message -
From: bes-admins-boun...@dataoutages.com 
To: A list for BES Admin's to discuss issues,etc. 
Sent: Thu Aug 20 07:53:37 2009
Subject: Re: [Bes-admins] Incorrect message count

Or has been "Saved" on the handheld.






From:   "Art Alexion" 
To: 
Date:   20-08-09 07:50 AM
Subject:[Bes-admins] Incorrect message count
Sent by:bes-admins-boun...@dataoutages.com






Message app showing one unread; there are none.

Confirmed using "Go to next unread" in the menu.

BPS 4.1/Exchange 2003.

Possible that a message to old to sync with the handheld is being detected as 
unread? None showing up unread in Outlook.

Ideas?
--
Art Alexion
MIS/Central Office Support
Resources for Human Development
(sent from my cell phone)
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins 
 
http://www.dataoutages.com  
http://www.dataoutagenews.com  
RSS Feed: http://feeds.feedburner.com/Bes-admins 
 
-




___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] Finding out who your BES server is talking to

2009-08-20 Thread Ceron, Carlos 
Thanks I finally found it yesterday and it appears to be talking to our 2007 
cluster but we still have a massive delay on message deliveries to the devices. 
It is definitely a problem between BES and the exchange cluster. The crackberry 
article did provide some insight.

Thanks everyone


Carlos Ceron
Network Analyst
Office of Technology and Information Services
The University of Texas System
Phone: (512) 579-5064
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jacob Shields
Sent: Wednesday, August 19, 2009 2:14 PM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Finding out who your BES server is talking to


It does however when u did the initial setup it asks for the besadmin account n 
email server. You can always go into the configuration and make the change.


Thank You,

Jacob Shields
Partner
Technology Director
http://www.buzzworthyconsulting.net
jacob.shie...@buzzworthyconsulting.net
Cell: 906.282.2248
Fax: 313.748.1205

"Sent via my BlackBerry Wireless handset"

--
NOTICE: The information contained in this message is intended only for the 
above named and confidential use of the recipient(s). If the reader of this 
message is not the intended recipient or an agent responsible for delivering it 
to the intended recipient, you are hereby notified that you have received this 
document in error and that any review, dissemination, distribution, or copying 
of this message is strictly prohibited. If you have received this communication 
in error, please notify us immediately, and destroy all copies of this message.

- Original Message -
From: bes-admins-boun...@dataoutages.com 
To: bes-admins@dataoutages.com 
Sent: Wed Aug 19 13:54:25 2009
Subject: Re: [Bes-admins] Finding out who your BES server is talking to

I think it queries active directory to find the exchange servers and dns has 
records of the services and it chooses the one with the lowest weight to it 
from there.
--
Sent using BlackBerry


   _

From: Ceron, Carlos 
To: 'A list for BES Admin's to discuss issues, etc.' 

Sent: Wed Aug 19 14:48:53 2009
Subject: Re: [Bes-admins] Finding out who your BES server is talking to



Where can I find the tail agent logs?



Also, perhaps a dumb question but – how does a BES server know which exchange 
server(s) to talk to? I don’t recall seeing where to set this up. We recently 
(1 year ago) migrated from Exchange 2003 to 2007, we still have our 2003 
servers active and running but aren’t hosting any mailboxes or routing mail. In 
our 2007 environment currently we have an NLB for our CAS servers and have the 
MBs set up in an active/passive mode.



thanks





Carlos Ceron
Network Analyst
Office of Technology and Information Services
The University of Texas System
Phone: (512) 579-5064
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu



From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
Sent: Wednesday, August 19, 2009 1:13 PM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Finding out who your BES server is talking to



It is talking to MB servers to get the messages. Both servers are being 
“worked” at the same time via UDP notifications to the agent. If UDP does not 
work, then “long” store scans are performed. This would cause major delays - up 
to 15 minutes or so.



The easiest way to see what’s going on would be to tail agent logs (for both 
agents). Those would also contain the queue size and queue status.



From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos
Sent: Wednesday, August 19, 2009 12:16 PM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Finding out who your BES server is talking to



I have an Exchange 2007 environment with 2 CAS servers and 2 MB servers and 1 
BES server. Currently we are experiencing a pretty long lag getting messages to 
devices. Does anyone know if there is a way to find out which one of the 
servers BES is talking to?





Carlos Ceron
Network Analyst
Office of Technology and Information Services
The University of Texas System
Phone: (512) 579-5064
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu



---
This communication (including any attachments) is intended only for the person 
or entity to which it is addressed and may contain confidential and/or 
privileged information. If you are not the intended recipient, any 
retransmission, dissemination, distribution, disclosing, copying, or using any 
of this information is strictly prohibited. If you received this communication 
in error, please contact the sender immediately and delete or destroy the 
material in its entirety.

Checked by AVG - www.avg.com
Version: 8.5.

Re: [Bes-admins] Finding out who your BES server is talking to

2009-08-20 Thread Kalnitsky, Yury 
Sorry - I should make it clear.
 
1.   Tail is a unix style utility. You can get it from a lot of sources, 
but my favorite is the one in "Windows Server 2003
Resource Kit Tools" (http://malektips.com/xp_dos_0001.html) . The syntax to use 
is "tail -f " where you would replace
 with the actual name and path to the log.
2.   BES get's user's Exchange server from HomeMDB and msExchangeHomeServer 
attributes of the actual account. BES will
create and maintain at least one agent per each of the mail servers that it 
finds users on.
 
Thanks,
Yury
 
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos
Sent: Wednesday, August 19, 2009 2:49 PM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: Re: [Bes-admins] Finding out who your BES server is talking to
 
Where can I find the tail agent logs?
 
Also, perhaps a dumb question but - how does a BES server know which exchange 
server(s) to talk to? I don't recall seeing where
to set this up. We recently (1 year ago) migrated from Exchange 2003 to 2007, 
we still have our 2003 servers active and running
but aren't hosting any mailboxes or routing mail. In our 2007 environment 
currently we have an NLB for our CAS servers and have
the MBs set up in an active/passive mode. 
 
thanks
 
 
Carlos Ceron
Network Analyst 
Office of Technology and Information Services
The University of Texas System 
Phone: (512) 579-5064 
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu
 
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
Sent: Wednesday, August 19, 2009 1:13 PM
To: bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Finding out who your BES server is talking to
 
It is talking to MB servers to get the messages. Both servers are being 
"worked" at the same time via UDP notifications to the
agent. If UDP does not work, then "long" store scans are performed. This would 
cause major delays - up to 15 minutes or so.
 
The easiest way to see what's going on would be to tail agent logs (for both 
agents). Those would also contain the queue size
and queue status.
 
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos
Sent: Wednesday, August 19, 2009 12:16 PM
To: 'bes-admins@dataoutages.com'
Subject: [Bes-admins] Finding out who your BES server is talking to
 
I have an Exchange 2007 environment with 2 CAS servers and 2 MB servers and 1 
BES server. Currently we are experiencing a pretty
long lag getting messages to devices. Does anyone know if there is a way to 
find out which one of the servers BES is talking to?
 
 
Carlos Ceron
Network Analyst 
Office of Technology and Information Services
The University of Texas System 
Phone: (512) 579-5064 
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu
 


smime.p7s
Description: S/MIME cryptographic signature
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
-

Re: [Bes-admins] Finding out who your BES server is talking to

2009-08-20 Thread Chris Burwell 
Check with your network team to see if there is any sort of QOS or
bandwidth limiting going on. Sometimes this can cause latency if
traffic from your mail servers is being de-prioritized or choked in
some way.

- Chris

On Thu, Aug 20, 2009 at 10:15 AM, Ceron, Carlos wrote:
> Thanks I finally found it yesterday and it appears to be talking to our 2007
> cluster but we still have a massive delay on message deliveries to the
> devices. It is definitely a problem between BES and the exchange cluster.
> The crackberry article did provide some insight.
>
>
>
> Thanks everyone
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: cce...@utsystem.edu
>
>
>
> From: bes-admins-boun...@dataoutages.com
> [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jacob Shields
> Sent: Wednesday, August 19, 2009 2:14 PM
>
> To: bes-admins@dataoutages.com
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It does however when u did the initial setup it asks for the besadmin
> account n email server. You can always go into the configuration and make
> the change.
>
>
> Thank You,
>
> Jacob Shields
> Partner
> Technology Director
> http://www.buzzworthyconsulting.net
> jacob.shie...@buzzworthyconsulting.net
> Cell: 906.282.2248
> Fax: 313.748.1205
>
> "Sent via my BlackBerry Wireless handset"
>
> --
> NOTICE: The information contained in this message is intended only for the
> above named and confidential use of the recipient(s). If the reader of this
> message is not the intended recipient or an agent responsible for delivering
> it to the intended recipient, you are hereby notified that you have received
> this document in error and that any review, dissemination, distribution, or
> copying of this message is strictly prohibited. If you have received this
> communication in error, please notify us immediately, and destroy all copies
> of this message.
>
> - Original Message -
> From: bes-admins-boun...@dataoutages.com
> 
> To: bes-admins@dataoutages.com 
> Sent: Wed Aug 19 13:54:25 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
> I think it queries active directory to find the exchange servers and dns has
> records of the services and it chooses the one with the lowest weight to it
> from there.
> --
> Sent using BlackBerry
>
>
>    _
>
> From: Ceron, Carlos 
> To: 'A list for BES Admin's to discuss issues, etc.'
> 
> Sent: Wed Aug 19 14:48:53 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> Where can I find the tail agent logs?
>
>
>
> Also, perhaps a dumb question but – how does a BES server know which
> exchange server(s) to talk to? I don’t recall seeing where to set this up.
> We recently (1 year ago) migrated from Exchange 2003 to 2007, we still have
> our 2003 servers active and running but aren’t hosting any mailboxes or
> routing mail. In our 2007 environment currently we have an NLB for our CAS
> servers and have the MBs set up in an active/passive mode.
>
>
>
> thanks
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: cce...@utsystem.edu
>
>
>
> From: bes-admins-boun...@dataoutages.com
> [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
> Sent: Wednesday, August 19, 2009 1:13 PM
> To: bes-admins@dataoutages.com
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It is talking to MB servers to get the messages. Both servers are being
> “worked” at the same time via UDP notifications to the agent. If UDP does
> not work, then “long” store scans are performed. This would cause major
> delays - up to 15 minutes or so.
>
>
>
> The easiest way to see what’s going on would be to tail agent logs (for both
> agents). Those would also contain the queue size and queue status.
>
>
>
> From: bes-admins-boun...@dataoutages.com
> [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos
> Sent: Wednesday, August 19, 2009 12:16 PM
> To: 'bes-admins@dataoutages.com'
> Subject: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> I have an Exchange 2007 environment with 2 CAS servers and 2 MB servers and
> 1 BES server. Currently we are experiencing a pretty long lag getting
> messages to devices. Does anyone know if there is a way to find out which
> one of the servers BES is talking to?
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: cce...@utsystem.edu
>
>
>
> ---
> This communication (including any at

Re: [Bes-admins] Finding out who your BES server is talking to

2009-08-20 Thread Ceron, Carlos 
I'm on the network team, there weren't any bandwidth issues between the cluster 
and BES, they both live on the same vlan with few hops between them. Turns out 
the issue was with one of our old 2003 exchange servers crashing, we are still 
trying to figure out why this would be an issue. We've tested the environment 
to see how everyone reacts if the 2003 servers were to be shutoff and 
theoretically out of the environment (mail flow, app functionality, etc). BES 
didn't even blink and kept running like a champ. This time however it was a 
different story. Once we rebooted the 2003 server, BES started working normally 
again.

thanks


Carlos Ceron
Network Analyst 
Office of Technology and Information Services
The University of Texas System 
Phone: (512) 579-5064 
Fax: (512) 499-4599
E-Mail: cce...@utsystem.edu


-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Burwell
Sent: Thursday, August 20, 2009 11:28 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Finding out who your BES server is talking to

Check with your network team to see if there is any sort of QOS or
bandwidth limiting going on. Sometimes this can cause latency if
traffic from your mail servers is being de-prioritized or choked in
some way.

- Chris

On Thu, Aug 20, 2009 at 10:15 AM, Ceron, Carlos wrote:
> Thanks I finally found it yesterday and it appears to be talking to our 2007
> cluster but we still have a massive delay on message deliveries to the
> devices. It is definitely a problem between BES and the exchange cluster.
> The crackberry article did provide some insight.
>
>
>
> Thanks everyone
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: cce...@utsystem.edu
>
>
>
> From: bes-admins-boun...@dataoutages.com
> [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jacob Shields
> Sent: Wednesday, August 19, 2009 2:14 PM
>
> To: bes-admins@dataoutages.com
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It does however when u did the initial setup it asks for the besadmin
> account n email server. You can always go into the configuration and make
> the change.
>
>
> Thank You,
>
> Jacob Shields
> Partner
> Technology Director
> http://www.buzzworthyconsulting.net
> jacob.shie...@buzzworthyconsulting.net
> Cell: 906.282.2248
> Fax: 313.748.1205
>
> "Sent via my BlackBerry Wireless handset"
>
> --
> NOTICE: The information contained in this message is intended only for the
> above named and confidential use of the recipient(s). If the reader of this
> message is not the intended recipient or an agent responsible for delivering
> it to the intended recipient, you are hereby notified that you have received
> this document in error and that any review, dissemination, distribution, or
> copying of this message is strictly prohibited. If you have received this
> communication in error, please notify us immediately, and destroy all copies
> of this message.
>
> - Original Message -
> From: bes-admins-boun...@dataoutages.com
> 
> To: bes-admins@dataoutages.com 
> Sent: Wed Aug 19 13:54:25 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
> I think it queries active directory to find the exchange servers and dns has
> records of the services and it chooses the one with the lowest weight to it
> from there.
> --
> Sent using BlackBerry
>
>
>    _
>
> From: Ceron, Carlos 
> To: 'A list for BES Admin's to discuss issues, etc.'
> 
> Sent: Wed Aug 19 14:48:53 2009
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> Where can I find the tail agent logs?
>
>
>
> Also, perhaps a dumb question but - how does a BES server know which
> exchange server(s) to talk to? I don't recall seeing where to set this up.
> We recently (1 year ago) migrated from Exchange 2003 to 2007, we still have
> our 2003 servers active and running but aren't hosting any mailboxes or
> routing mail. In our 2007 environment currently we have an NLB for our CAS
> servers and have the MBs set up in an active/passive mode.
>
>
>
> thanks
>
>
>
>
>
> Carlos Ceron
> Network Analyst
> Office of Technology and Information Services
> The University of Texas System
> Phone: (512) 579-5064
> Fax: (512) 499-4599
> E-Mail: cce...@utsystem.edu
>
>
>
> From: bes-admins-boun...@dataoutages.com
> [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
> Sent: Wednesday, August 19, 2009 1:13 PM
> To: bes-admins@dataoutages.com
> Subject: Re: [Bes-admins] Finding out who your BES server is talking to
>
>
>
> It is talking to MB servers to get the messages. Both servers are being
> "worked" at the same time via UDP notifications to the agent. If UD