Amrish! My boss(Mr. Sharvil Shah) is interested in buying an Ergo Duo for the office. he wants a demo for him_Mrsanjay shah, mr. ayay shah, mr pankaj shah etc. give me a date n time via sms,please! rgds MSN
On Sat, Sep 17, 2011 at 11:46 AM, <better_personality@googlegroups.com>wrote: > Today's Topic Summary > > Group: http://groups.google.com/group/better_personality/topics > > - 9 Helpful Tips To Deal With Negative > People<#1327607b3aa33b1b_group_thread_0>[1 Update] > - FW: FW: customer is always right <#1327607b3aa33b1b_group_thread_1>[1 > Update] > > Topic: 9 Helpful Tips To Deal With Negative > People<http://groups.google.com/group/better_personality/t/cdf6981b0949d041> > > icwastudymaterialandjobs <icwastudymaterialandj...@gmail.com> Sep 16 > 03:58PM +0530 ^ <#1327607b3aa33b1b_digest_top> > > 9 Helpful Tips To Deal With Negative People > Do you have any friends or colleagues who are negative? If so, you’ll > know > they aren’t the most enjoyable people to be around. Negative people can > be > real downers in any conversation. No matter what you say, they have a > way of > spinning things in a negative direction. Some negative people can be so > negative that it feels draining just being around them. > > I’ve dealt with a fair share of negative people in my life in network > blogs > basically surrounded by unknown people whose feedback is not relevant > to me, and who do not professionalism in their feedbacks. I was > initially taken aback by negativity of the people, I eventually learned > to > manage it and channel it into conscious action. > > Today, I deal with negativity on-and-off in my personal development > work, > especially if there are readers or coaching clients in distress. Rather > than > be affected by others’ negative energy, I’m now able to consciously > deal > with it. Here, I’ll share with you 9 tips to deal with negative people > in > your life (specially in your blogs and work place) > > *1) Don’t get into an argument* > > *2) Empathize with them* > > *3) Lend a helping hand* > > *4) Stick to light topics* > > *5) Ignore the negative comments* > > *6) Praise the person for the positive things* > > *7) Hang out in 3′s or more people* > > *8) Be responsible for your reaction* > > *9) Reduce contact with them / Avoid them* > > > > *1) Don’t get into an argument* > > One of the most important things I learned is not to debate with a > negative > person. A negative person likely has very staunch views and isn’t going > to > change that just because of what you said. Whatever you say, he/she can > find > 10 different reasons to back up his/her viewpoint. The discussion will > just > swirl into more negativity, and you pull yourself down in the process. > You > can give constructive comments, and if the person rebutts with no signs > of > backing down, don’t engage further. > > * > * > *2) Empathize with them* > > Have you ever been annoyed by something before, then have someone tell > you > to “relax”? How did you feel? Did you relax as the person suggested or > did > you feel even more worked up? > > From my experience, people who are negative (or upset for that matter) > benefit more from an empathetic ear than suggestions/solutions on what > he/she should do. By helping them to address their emotions, the > solutions > will automatically come to them (it’s always been inside them anyway). > > * > * > *3) Lend a helping hand* > > Some people complain as a way of crying for help. They may not be > conscious > of it though, so their comments come across as complaints rather than > requests. Take the onus to lend a helping hand. Just a simple “Are you > okay?” or “Is there anything I can do to help you?” can do wonders. > > * > * > *4) Stick to light topics* > > Some negative people are triggered by certain topics. Take for example: > One > of my friends sinks into a self-victimizing mode whenever we talk about > his > work. No matter what I say (or don’t say), he’ll keep complaining once > we > talk about work. > > Our 1st instinct with negative people should be to help bring them to a > more > positive place (i.e. steps #2 and #3). But if it’s apparent the person > is > stuck in his/her negativity, the unhappiness may be too deeply rooted > to > address in a one-off conversation, or for you to help him/her unravel > it. > Bring in a new topic to lighten the mood. Simple things like new > movies, > daily occurrences, common friends, make for light conversation. Keep it > to > areas the person feels positive towards. > > * > * > *5) Ignore the negative comments* > > One way to help the negative person “get it” is to ignore the negative > comments. If he/she goes into a negative swirl, ignore or give a simple > “I > see” or “Ok” reply. On the other hand, when he/she is being positive, > reply > in affirmation and enthusiasm. Do this often and soon he/she will know > positivity pays off. He/she will adjust to be more positive > accordingly. > > * > * > *6) Praise the person for the positive things* > > Negative people aren’t just negative to others. They’re also negative > to > themselves. If you already feel negative around them, imagine how they > must > feel all the time. What are the things the person is good at? What do > you > like about the person? Recognize the positive things and praise him/her > for > it. He/she will be surprised at first and might reject the compliment, > but > on the inside he/she will feel positive about it. That’s the first seed > of > positivity you’re planting in him/her and it’ll bloom in the long-term. > > * > * > *7) Hang out in 3′s or more people* > > Having someone else in the conversation works wonders in easing the > load. In > a 1-1 communication, all the negativity will be directed towards you. > With > someone else in the conversation, you don’t have to bear the full brunt > of > the negativity. This way you can focus more on doing steps #1 > (Empathizing) > and #2 (Helping the person). > > * > * > *8) Be responsible for your reaction* > > Whether the person is negative or not, ultimately you’re the one who is > perceiving the person is negative. When you recognize that, actually > the > negativity is the product of your lens. Take responsibility for your > perceptions. For every trait, you can interpret it in a positive and a > negative manner. Learn to see the goodness of the person than the > negative. > It may be tough initially, but once you cultivate the skill, it becomes > second nature. > > * > * > *9) Reduce contact with them / Avoid them* > > If all else fails, reduce contact with them or avoid them altogether. > If > it’s a good friend, let him/her know of the severity of the issue and > work > it out where possible. It’s not healthy to spend too much time with > people > who drain you. Your time is precious, so spend it with people who have > positive effects on you. > > Visit me on Facebook: > http://www.facebook.com/people/Icwa-Study-Material-Jobs/100002769248986 > > Share with Othres > > Have a Nice Day ! > > > > Topic: FW: FW: customer is always > right<http://groups.google.com/group/better_personality/t/ae6f42990724f349> > > "Y.P.Girish" <y...@bhelhyd.co.in> Sep 16 01:17PM +0530 > ^<#1327607b3aa33b1b_digest_top> > > From: Vineet Kumar Nema > > Subject: FW: FW: customer is always right > > _____ > > > > --- > Customer is Always Right....!!!!! > > Caller: Hi, our printer is not working. > > Customer Service : What is wrong with it? > > Caller : Mouse is jammed.. > > Customer Service : Mouse? Printers don't have a mouse you fool..! > > > Caller : Mmmmm.??.. Oh really ?... I will send a picture, see idiot > ,,,,,,,,,,,, > > . > > Moral: Customer is always right listen him thoroughly and believe > what he is saying. > > > > -- > You received this message because you are subscribed to the Google Groups > "BETTER PERSONALITY GROUP" group. > To post to this group, send email to better_personality@googlegroups.com. > To unsubscribe from this group, send email to > better_personality+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/better_personality?hl=en. > -- Nicky -- You received this message because you are subscribed to the Google Groups "BETTER PERSONALITY GROUP" group. To post to this group, send email to better_personality@googlegroups.com. To unsubscribe from this group, send email to better_personality+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/better_personality?hl=en.
