Bind unable to get MX reocrd from Parrent name server

2013-07-05 Thread Fosiul Alam
Hi
Occasionally we see customer is complainning that we are not able to
resolve mx record when mxtoolbox or other website can resolve their mx
record .
If i do a trace on the domain, i get bellow .

now the problem is :
demeter.is.co.za. and babylon.mitsol.co.za does not know anything
about MX record of that domain. but if i query by using  parent name
server ns1.yithosting.co.za. and ns2.yithosting.co.za , it returns the
mx record .

but mxtoolbox, introdns can resolve the mx record although they
complain the same that


The following nameservers are listed at your nameservers as
nameservers for your domain, but are not listed at the parent
nameservers (see RFC2181 5.4.1). You need to make sure that these
nameservers are working.If they are not working ok, you may have
problems!
demeter.is.co.za
babylon.mitsol.co.za

ERROR: One or more of the nameservers listed at the parent servers are
not listed as NS records at your nameservers. The problem NS records
are:
ns1.yithosting.co.za
ns2.yithosting.co.za
This is listed as an ERROR because there are some cases where nasty
problems can occur (if the TTLs vary from the NS records at the root
servers and the NS records point to your own domain, for example).


then why our bind is unable to resolve mx record ???
Thanks for the  help


[root@za-ns-8 ~]# dig  rbcaa.co.za +trace

;  DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.4  rbcaa.co.za +trace
;; global options: +cmd
. 447499 IN NS a.root-servers.net.
. 447499 IN NS j.root-servers.net.
. 447499 IN NS l.root-servers.net.
. 447499 IN NS d.root-servers.net.
. 447499 IN NS k.root-servers.net.
. 447499 IN NS g.root-servers.net.
. 447499 IN NS i.root-servers.net.
. 447499 IN NS h.root-servers.net.
. 447499 IN NS m.root-servers.net.
. 447499 IN NS c.root-servers.net.
. 447499 IN NS f.root-servers.net.
. 447499 IN NS e.root-servers.net.
. 447499 IN NS b.root-servers.net.
;; Received 508 bytes from 10.33.91.35#53(10.33.91.35) in 14 ms

za. 172800 IN NS za1.dnsnode.net.
za. 172800 IN NS disa.tenet.ac.za.
za. 172800 IN NS nsza.is.co.za.
za. 172800 IN NS za-ns.anycast.pch.net.
za. 172800 IN NS sns-pb.isc.org.
;; Received 360 bytes from 199.7.83.42#53(199.7.83.42) in 346 ms

co.za. 86400 IN NS ns0.plig.net.
co.za. 86400 IN NS ns.coza.net.za.
co.za. 86400 IN NS ns0.neotel.co.za.
co.za. 86400 IN NS ns1.coza.net.za.
co.za. 86400 IN NS coza1.dnsnode.net.
co.za. 86400 IN NS ns0.is.co.za.
co.za. 86400 IN NS ns4.iafrica.com.
;; Received 266 bytes from 196.4.160.27#53(196.4.160.27) in 285 ms

rbcaa.co.za. 86400 IN NS ns1.yithosting.co.za.
rbcaa.co.za. 86400 IN NS ns2.yithosting.co.za.
;; Received 108 bytes from 196.4.160.17#53(196.4.160.17) in 81 ms

rbcaa.co.za. 14400 IN A 41.203.1.156
rbcaa.co.za. 86400 IN NS demeter.is.co.za.
rbcaa.co.za. 86400 IN NS babylon.mitsol.co.za.
;; Received 99 bytes from 41.203.1.158#53(41.203.1.158) in 41 ms
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Re: Bind unable to get MX reocrd from Parrent name server

2013-07-05 Thread Fosiul Alam
Hi
thanks for reply,
I am not the domain admin for rbcaa.co.za
I can see they have issue with their domain setup .
but what I want to know is :
when all Dns server can resolved their mx record example ,
mxtoolbox,introdns,google .. (Despite they have issue with their dns
setup for that domain (as you said) ) then why we cant ??

Thanks for looking into it .

On Fri, Jul 5, 2013 at 12:45 PM, Steven Carr sjc...@gmail.com wrote:
 Your glue is broken. You need to update the glue NS records in the
 parent to reflect the actual nameservers that are authoritative for
 the zone.

 It also looks like you could have some data mismatch between zones
 hosted on (ns1.yithosting.co.za + ns2.yithosting.co.za) and
 (demeter.is.co.za + babylon.mitsol.co.za). Check that the zone data is
 consistent across the nameservers.

 Steve

 On 5 July 2013 12:35, Fosiul Alam fos...@gmail.com wrote:
 Hi
 Occasionally we see customer is complainning that we are not able to
 resolve mx record when mxtoolbox or other website can resolve their mx
 record .
 If i do a trace on the domain, i get bellow .

 now the problem is :
 demeter.is.co.za. and babylon.mitsol.co.za does not know anything
 about MX record of that domain. but if i query by using  parent name
 server ns1.yithosting.co.za. and ns2.yithosting.co.za , it returns the
 mx record .

 but mxtoolbox, introdns can resolve the mx record although they
 complain the same that

 
 The following nameservers are listed at your nameservers as
 nameservers for your domain, but are not listed at the parent
 nameservers (see RFC2181 5.4.1). You need to make sure that these
 nameservers are working.If they are not working ok, you may have
 problems!
 demeter.is.co.za
 babylon.mitsol.co.za

 ERROR: One or more of the nameservers listed at the parent servers are
 not listed as NS records at your nameservers. The problem NS records
 are:
 ns1.yithosting.co.za
 ns2.yithosting.co.za
 This is listed as an ERROR because there are some cases where nasty
 problems can occur (if the TTLs vary from the NS records at the root
 servers and the NS records point to your own domain, for example).
 

 then why our bind is unable to resolve mx record ???
 Thanks for the  help


 [root@za-ns-8 ~]# dig  rbcaa.co.za +trace

 ;  DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.4  rbcaa.co.za +trace
 ;; global options: +cmd
 . 447499 IN NS a.root-servers.net.
 . 447499 IN NS j.root-servers.net.
 . 447499 IN NS l.root-servers.net.
 . 447499 IN NS d.root-servers.net.
 . 447499 IN NS k.root-servers.net.
 . 447499 IN NS g.root-servers.net.
 . 447499 IN NS i.root-servers.net.
 . 447499 IN NS h.root-servers.net.
 . 447499 IN NS m.root-servers.net.
 . 447499 IN NS c.root-servers.net.
 . 447499 IN NS f.root-servers.net.
 . 447499 IN NS e.root-servers.net.
 . 447499 IN NS b.root-servers.net.
 ;; Received 508 bytes from 10.33.91.35#53(10.33.91.35) in 14 ms

 za. 172800 IN NS za1.dnsnode.net.
 za. 172800 IN NS disa.tenet.ac.za.
 za. 172800 IN NS nsza.is.co.za.
 za. 172800 IN NS za-ns.anycast.pch.net.
 za. 172800 IN NS sns-pb.isc.org.
 ;; Received 360 bytes from 199.7.83.42#53(199.7.83.42) in 346 ms

 co.za. 86400 IN NS ns0.plig.net.
 co.za. 86400 IN NS ns.coza.net.za.
 co.za. 86400 IN NS ns0.neotel.co.za.
 co.za. 86400 IN NS ns1.coza.net.za.
 co.za. 86400 IN NS coza1.dnsnode.net.
 co.za. 86400 IN NS ns0.is.co.za.
 co.za. 86400 IN NS ns4.iafrica.com.
 ;; Received 266 bytes from 196.4.160.27#53(196.4.160.27) in 285 ms

 rbcaa.co.za. 86400 IN NS ns1.yithosting.co.za.
 rbcaa.co.za. 86400 IN NS ns2.yithosting.co.za.
 ;; Received 108 bytes from 196.4.160.17#53(196.4.160.17) in 81 ms

 rbcaa.co.za. 14400 IN A 41.203.1.156
 rbcaa.co.za. 86400 IN NS demeter.is.co.za.
 rbcaa.co.za. 86400 IN NS babylon.mitsol.co.za.
 ;; Received 99 bytes from 41.203.1.158#53(41.203.1.158) in 41 ms
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-- 
Regards
Fosiul Alam
07877100621
http://www.fosiul.co.uk
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