[biz] Fax to e-mail service

2008-07-07 Thread Dean Yorke
Hi All,

Just wondering if anyone in the GTA offers Fax to e-mail service.

Thanks



Re: [biz] Fax to e-mail service

2008-07-07 Thread Stephan Monette

We do using our T1 fax server:

http://www.unlimitel.ca/temp/services/internet_services/fax_ala_carte.html

Thanks.

Stephan Monette
Unlimitel Inc.

Tel.: 613-688-6212. x221
TF  : 1-877-464-6638, x221
FAX : 613-482-1077 




Dean Yorke wrote:

Hi All,

Just wondering if anyone in the GTA offers Fax to e-mail service.

Thanks


  



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Re: [biz] Fax to e-mail service

2008-07-07 Thread Philip Mullis
I do inbound fax to email


- Original Message -
From: Dean Yorke <[EMAIL PROTECTED]>
To: biz@taug.ca 
Sent: Mon Jul 07 14:13:52 2008
Subject: [biz] Fax to e-mail service

Hi All,

Just wondering if anyone in the GTA offers Fax to e-mail service.

Thanks



[biz] Some custom work

2008-07-07 Thread Dean Yorke
Hi All,

I am interested in getting some customization work done.

I have a small pot of money to throw at this.  I don't think it would be to
hard.  I just don't have the time.

Here is the concept.

Must be built for PBX in a Flash.

1)  I want a Queue system that answers the phone.  Then routes callers to
the users who are logged on to the system.  Must provide update as to where
they are in the queue.  Nice to have would be to allow for interaction with
voip and analogue lines.  So, I want to be able to spill to voip lines if
the analogues ones are full, then blind transfer back to analogue if they
are free.
2)  I would like a way to put a schedule system together for resource
allocation.  Here is the idea, I have a series of groups of people that need
to be reminded of their tasks.  So, I want to be able to enter their info,
phone numbers and e-mail.  Then on the set time before their responsbility,
I would like it to e-mail them.  If no e-mail, call.  If there is no
confirmation e-mail then call.  During the call, it needs to prompt for
confirmation.  Then the day before the event, it would e-mail the list of
people and the results to the team leader.  They then can make other
arrangements.  Also, during the call, if the person presses 1 then confirm,
but if they press 2 then it should ask to hold on and then try to reach the
team leader.
3)  IVR that will use the hook flash transfer of our digital lines to
transfer to outside numbers.

Let me know what you think.

Thanks



[biz] RE: [on-asterisk] Some custom work

2008-07-07 Thread David Cook
Keep in mind the caveats of blind-xfer in a call centre environment: You
_do_ free up the trunk which saves resources and money, however you _lose_
tracking capability on the call. As most call centres are paid/measured by
performance, this will make your reporting task much more difficult if you
lose end-end visibility of the call.

- dbc.

-Original Message-
From: Dean Yorke [mailto:[EMAIL PROTECTED] 
Sent: July-07-08 3:51 PM
To: biz@taug.ca; [EMAIL PROTECTED]
Subject: [on-asterisk] Some custom work

Hi All,

I am interested in getting some customization work done.

I have a small pot of money to throw at this.  I don't think it would be to
hard.  I just don't have the time.

Here is the concept.

Must be built for PBX in a Flash.

1)  I want a Queue system that answers the phone.  Then routes callers to
the users who are logged on to the system.  Must provide update as to where
they are in the queue.  Nice to have would be to allow for interaction with
voip and analogue lines.  So, I want to be able to spill to voip lines if
the analogues ones are full, then blind transfer back to analogue if they
are free.
2)  I would like a way to put a schedule system together for resource
allocation.  Here is the idea, I have a series of groups of people that need
to be reminded of their tasks.  So, I want to be able to enter their info,
phone numbers and e-mail.  Then on the set time before their responsbility,
I would like it to e-mail them.  If no e-mail, call.  If there is no
confirmation e-mail then call.  During the call, it needs to prompt for
confirmation.  Then the day before the event, it would e-mail the list of
people and the results to the team leader.  They then can make other
arrangements.  Also, during the call, if the person presses 1 then confirm,
but if they press 2 then it should ask to hold on and then try to reach the
team leader.
3)  IVR that will use the hook flash transfer of our digital lines to
transfer to outside numbers.

Let me know what you think.

Thanks



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