Re: [Blind-Computing] MODEM AND ROUTER PROBLEM *UPDATE*

[Janie Degenshein]

good for you and good luck with school



Keep Smiling,
Janie Degenshein

Access Tech Consultant
Facilitator of ECHO
Co-host of OTBS On The Bright Side
www.thruoureyes.org/brightside.html
jdege...@comcast.net
-Original Message- 
From: Josh

Sent: Thursday, December 30, 2010 1:35 AM
To: blind-computing@jaws-users.com
Subject: [Blind-Computing] MODEM AND ROUTER PROBLEM *UPDATE*

Friends,
After a short conversation with tech support through my internet provider we 
determined that the problem lies in the router. We bypassed the router and 
connected the modem directly into the computer and it worked like a charm. 
After a rather lengthy conversation with tech support for the router it was 
determined that the router was defective. Net Gear lifetime limited warranty 
covered this product so it is being replaced with no charge for the product 
and if I had chosen the longer shipping method it would have been completely 
free. However, with school starting back in a couple of weeks I opted for 
next day delivery. I should be back up and running on my own router within a 
couple of days. :)

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Send any questions regarding list management to:
blind-computing-ow...@jaws-users.com 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Send any questions regarding list management to:
blind-computing-ow...@jaws-users.com

[Blind-Computing] MODEM AND ROUTER PROBLEM *UPDATE*

[Josh]

Friends,
After a short conversation with tech support through my internet provider we 
determined that the problem lies in the router. We bypassed the router and 
connected the modem directly into the computer and it worked like a charm. 
After a rather lengthy conversation with tech support for the router it was 
determined that the router was defective. Net Gear lifetime limited warranty 
covered this product so it is being replaced with no charge for the product and 
if I had chosen the longer shipping method it would have been completely free. 
However, with school starting back in a couple of weeks I opted for next day 
delivery. I should be back up and running on my own router within a couple of 
days. :)  
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Send any questions regarding list management to:
blind-computing-ow...@jaws-users.com

[Blind-Computing] Modem and router Problem *Update* Amendment

[Josh]

I also want to thank everyone that pitched in with advice and suggestions.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
Send any questions regarding list management to:
blind-computing-ow...@jaws-users.com