Hi! My motherboard doesn't have an onboard video card. Thanks for the
suggestion, though.
Missy
- Original Message -
From: "Frank Ventura" <[EMAIL PROTECTED]>
To:
Sent: Saturday, September 06, 2008 3:04 PM
Subject: Re: [Blind-Computing] how much memory
willwindowsxpactuallyrecognize?
Missy, did you ensure that the onboard video card is still disabled?
This can become enabled sometimes while disabling and / or replacing an
add in video card.
Frank Ventura, MCP
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Missy Hoppe
Sent: Thursday, September 04, 2008 9:48 AM
To: blind-computing@jaws-users.com
Subject: Re: [Blind-Computing] how much memory will
windowsxpactuallyrecognize?
Hi! Bios and software such as cpuz recognize my full 4 GB of memory, so
I'm
99% definite it isn't a hardware issue. The 2.5 GB is reported when I do
properties under my computer; the whole problem is that I'm pretty
definite
it reported 3 GB before the video card change. I thought I made that
clear
in my original message, but maybe I didn't. Although the tech attributes
this change to Service Pack 3, I'm more inclined to believe that the
video
card is responsible for the change. Also, I suppose it could be that
although windows only tells me there's 2.5 gb, maybe it actually is
making
use of more behind the scenes.
Anyway, thank you very much for your response, it is extremely
appreciated.
Missy
- Original Message -
From: "Victor Gouveia" <[EMAIL PROTECTED]>
To:
Sent: Thursday, September 04, 2008 9:35 AM
Subject: Re: [Blind-Computing] how much memory will windows
xpactuallyrecognize?
Hi Missy,
How did you confirm that RAM size when you checked it?
Was it during boot up and you saw the RAM counter count out the memory
on
your system, or did you go through a program on your computer?
If you go to the My Computer icon on your desktop, then press alt+enter
to
get to the properties, the system properties will pop up.
You'll have to use your virtual cursor or mouse simulation keys, and
since
I
don't know which screen reader you're using, or magnifier, I can't
advise
you on what keystroke will give you these functions.
Suffice it to say, if you arrow down the information, it will give you
your
processor speed and memory amount in that dialog box.
Let us know what it says there, and we'll see if there really is
anything
wrong with your memory.
Secondly, some video cards use, not only onboard memory on the video
card
for it's use, if it finds it needs more, it will share the memory with
the
RAM on your computer, so it could be that you're video card is
misappropriating some of that memory for itself.
Another possibility is the fact that he may have shorted out one of the
sockets, or fried one of your memory chips, in which case, the only way
to
diagnose this is to swap it out for another memory chip and see if it
gets
recognized.
Either way, we'll have to get more information.
Victor
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