Re: [OSL | CCIE_Voice] trasnfer to distribution list

2010-04-01 Thread Otto Sanchez
Make sure the distribution list partition is included in the user/subscriber
(the one addressing the message) search space,

If still doesn't work, send your detailed configuration for partitions,
search spaces, user and distribution list. Make sure also you followed the
directions already given and provide feedback on the exact sequence of the
call,


On Thu, Apr 1, 2010 at 9:57 AM, J Hogan  wrote:

> I am using 7.1.3.1-68
> And yes I am using partitions.
>
> Thanks
>
>
> Sent from my iPhone
> J. Hogan
> VP of Engineering
> 1-217-337-1005
>
>
> On Apr 1, 2010, at 7:15 AM, Otto Sanchez  wrote:
>
> Hi,
>
> What unity connection version are you using?
> Are you using any partitioning within your unity connection system?
>
> If using UC 7.x, please make sure of the following:
>
> 1.- You create the distribution list according to the following (assign a
> extension number to it):
> 
> http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag230.html#wp1049747
>
> 2.- The COS the subscriber is assigned to allows to send messages to
> distribution lists, i.e. check the "Allow Users to Send Messages to System
> Distribution Lists" chechbox for that user
>
> 3.- You send the message to the DL using this:
>
> 
> http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone030.html#wp1010945
> Press ## when addressing the message to specify the DL extension number,
>
> 4.- Also, record a name for the list,
>
>
>
>
> On Wed, Mar 31, 2010 at 11:07 PM, J Hogan < 
> j.jho...@gmail.com> wrote:
>
>> I have not recorded a name for it but I Do have members
>>
>>
>> Sent from my iPhone
>> J. Hogan
>> VP of Engineering
>> 1-217-337-1005
>>
>>
>> On Mar 31, 2010, at 9:47 PM, Otto Sanchez < 
>> o...@ipexpert.com> wrote:
>>
>> Have you recorded a name for it?, have you included members?
>>
>> On Wed, Mar 31, 2010 at 10:10 PM, J Hogan < 
>> 
>> j.jho...@gmail.com> wrote:
>>
>>> Busy tone
>>>
>>> Sent from my iPhone
>>> J. Hogan
>>> VP of Engineering
>>> 1-217-337-1005
>>>
>>>
>>> On Mar 31, 2010, at 9:29 PM, Otto Sanchez < 
>>> 
>>> o...@ipexpert.com> wrote:
>>>
>>> What happens when a message to the distribution list is sent from the
>>> subscriber conversation menu?,
>>>
>>>
>>> On Wed, Mar 31, 2010 at 9:24 AM, J Hogan < 
>>> 
>>> j.jho...@gmail.com> wrote:
>>>
 I have tried to create a call handler to do that But All i get is busy.
 I even created a interview handler that goes to a distribution list.


 On Wed, Mar 31, 2010 at 6:33 AM, Otto Sanchez < 
 
 o...@ipexpert.com> wrote:

> Hello,
>
> I guess you are trying to do this from a call handler right?, a
> possibility for this is to use the take message option for the 
> corresponding
> caller input key, and specify the distribution list as the message 
> recipient
> for the call handler,
>
> Let me know if that works for you,
>
> On Tue, Mar 30, 2010 at 10:38 PM, J Hogan < 
> 
> j.jho...@gmail.com> wrote:
>
>> Has any one configured unity connection to transfer calls to a
>> distribution list?
>> I have been tyring this and have been extremely unsuccessful.
>>
>> ___
>> For more information regarding industry leading CCIE Lab training,
>> please visit  
>> 
>> www.ipexpert.com
>>
>>
>
>
> --
> Regards,
>
> Otto Sanchez
> CCIE #25592 (Voice)
> Support Engineer - IPexpert, Inc.
> URL:  
> 
> http://www.IPexpert.com
>



 --
 J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
 Yahoo ID: jhogan552000
 AIM ID: jhogan55
 MSN ID: jhogan55
 ICQ ID: 257599283

 Work hard and get a check,
 Work smart and earn a living

>>>
>>>
>>>
>>> --
>>> Regards,
>>>
>>> Otto Sanchez
>>> CCIE #25592 (Voice)
>>> Support Engineer - IPexpert, Inc.
>>> URL:  
>>> 
>>> http://www.IPexpert.com
>>>
>>>
>>
>>
>> --
>> Regards,
>>
>> Otto Sanchez
>> CCIE #25592 (Voice)
>> Support Engineer - IPexpert, Inc.
>> URL:  
>> http://www.IPexpert.com
>>
>>
>
>
> --
> Regards,
>
> Otto Sanchez
> CCIE #25592 (Voice)
> Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
For more information regarding i

Re: [OSL | CCIE_Voice] Directed Call Park - Follow-up from a post back in January

2010-04-01 Thread Otto Sanchez
Matthew,

Right, the statement has to be corrected in the PG,

About the sip dial rule, make sure that for each pattern description,
there's only one dial parameter pattern and timeout pair,

hth,


On Thu, Apr 1, 2010 at 1:13 PM, Matthew Berry wrote:

>  Otto -
>
> I am working through Vol 1 Lab 8 Question 8.2.  In the verifications
> section of the PG (p. 478) I am told:*
> *
>
> *"Retrieve the call by pressing the BLF Speed Dial from one of the
> phones..."*
>
> However, whenever I try to retrieve the call this way I get a reorder tone
> and "Park Slot Unavailable."
>
> I was reading one of your responses on the OSL archive to this issue and
> you said:
>
> *"When you hit the directed call park BLF SD, the ucm thinks that you want
> to park a call in that slot, not that are going to retrieve it, and since
> there can be only one call in the park slot, you see the unavailable message
> when a call is already there."*
>
> If that is true, it seems that there is an error in the PG.  Does that
> sound right?  I am able to retrieve the call by dialing 80-8555, but not by
> going off-hook and pressing the Call Park BLF Speed Dial.
>
> Also, my 8... SIP dial rule with Timeout = 0 has not taken effect after
> several restarts.  Any ideas?
>
> Please let me know if my assumption is correct.
>
>  --
>
> Matthew Berry
>
> *A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written*
>
>
>
> *Gmail:* ciscovoiceguru
>
> *Skype:* ciscovoiceguru
>
> *Twitter:* ciscovoiceguru
>
> *1st Lab Attempt: *Aug 16, 2010
>



-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
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Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

2010-04-01 Thread Berry, Matthew J.
I actually just emailed Ben. We'll see.
- Sent from my Blackberry


From: ccie_voice-boun...@onlinestudylist.com 

To: roger.kallb...@cygate.se ; 
ciscovoiceg...@gmail.com ; CCIE OSL 

Sent: Thu Apr 01 18:12:19 2010
Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

I don't want to hi-jack this thread, but have to ask...  Roger, have you heard 
anything regarding your HAT?  ...and isn't Matthew supposed to get one too? :)

-Marty







From: roger.kallb...@cygate.se
To: ciscovoiceg...@gmail.com; ccie_voice@onlinestudylist.com
Date: Thu, 1 Apr 2010 16:48:19 +0200
Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

Hi Matthew,
You probably need this command "no mgcp timer receive-rtcp", allthough it was 
mentioned during the IPX 10-day ILT held the last couple of weeks that it 
shouldn't be needed in the IOS version we are running in the lab.

Brgds,
Roger Källberg
Consultant
Cygate AB
Eric Perssons väg 21, SE-217 62 MALMÖ

Direkt: +46108787498
Växel: +46108787400
roger.kallb...@cygate.se

Från: Matthew Berry [ciscovoiceg...@gmail.com]
Skickat: den 1 april 2010 16:11
Till: OSL
Ämne: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

All -

I cannot maintain a call between my BR1 Phone 1 and PSTN Phone over my MGCP 
gateway for more than 50 seconds.  Is there a certain timer that I am running 
into?  I do not encounter this issue through H.323 gateway.

--

Matthew Berry

A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written



Gmail: ciscovoiceguru

Skype: ciscovoiceguru

Twitter: ciscovoiceguru

1st Lab Attempt: Aug 16, 2010
___
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Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

2010-04-01 Thread Marty Beutler

I don't want to hi-jack this thread, but have to ask...  Roger, have you heard 
anything regarding your HAT?  ...and isn't Matthew supposed to get one too? :)
-Marty






From: roger.kallb...@cygate.se
To: ciscovoiceg...@gmail.com; ccie_voice@onlinestudylist.com
Date: Thu, 1 Apr 2010 16:48:19 +0200
Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds









Hi Matthew,
You probably need this command "no mgcp timer receive-rtcp", allthough it was 
mentioned during the IPX 10-day ILT held the last couple of weeks that it 
shouldn't be needed in the IOS version we are running in the
 lab.
 
Brgds,


Roger Källberg

Consultant

Cygate AB

Eric Perssons väg 21, SE-217 62 MALMÖ



Direkt: +46108787498

Växel: +46108787400

roger.kallb...@cygate.se




Från: Matthew Berry [ciscovoiceg...@gmail.com]

Skickat: den 1 april 2010 16:11

Till: OSL

Ämne: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds





All -



I cannot maintain a call between my BR1 Phone 1 and PSTN Phone over my MGCP 
gateway for more than 50 seconds.  Is there a certain timer that I am running 
into?  I do not encounter this issue through H.323 gateway.




-- 



Matthew Berry
A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written
 
Gmail: ciscovoiceguru
Skype: ciscovoiceguru
Twitter: ciscovoiceguru
1st Lab Attempt: Aug 16, 2010


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Re: [OSL | CCIE_Voice] Ben Ng's poll - Should the Unity Connection Remote Port Status Monitor be offerred as a tool in the CCIE Voice lab?

2010-04-01 Thread Ken Kov
I see RPSM shows call activity, but I don't see where RTMT does.  How do we see 
call activity via RTMT?

Thanks,
Ken

--- On Thu, 4/1/10, David Lee  wrote:

From: David Lee 
Subject: [OSL | CCIE_Voice] Ben Ng's poll - Should the Unity Connection Remote 
Port Status Monitor be offerred as a tool in the CCIE Voice lab?
To: ccie_voice@onlinestudylist.com
Date: Thursday, April 1, 2010, 7:52 AM

TAC recently showed me this tool, and I find it having a nicer interface than 
RTMT for what it does.  Anyways, I asked on the CCIE Voice Study Group at the 
Cisco Learning Network, and Ben opened it up to a vote.  He'll consider having 
it installed on Candidate PCs if there are 100 yes votes.

Link to the thread:https://learningnetwork.cisco.com/message/59281#59281
Link to poll:https://learningnetwork.cisco.com/poll.jspa?poll=1094



On Thu, Apr 1, 2010 at 7:41 AM,   wrote:

Send CCIE_Voice mailing list submissions to

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When replying, please edit your Subject line so it is more specific

than "Re: Contents of CCIE_Voice digest..."





Today's Topics:



   1. Re: Priority Queue on UCCX 5.0.2 (Otto Sanchez)

   2. Re: What Documentation is Accessible in Lab (Ohamien Uhakheme)

   3. Re: Bandwidth Per Call (Angel Perez)





--



Message: 1

Date: Thu, 1 Apr 2010 06:58:22 -0430

From: Otto Sanchez 

Subject: Re: [OSL | CCIE_Voice] Priority Queue on UCCX 5.0.2

To: Cristobal Priego 

Cc: ccie_voice@onlinestudylist.com

Message-ID:

        

Content-Type: text/plain; charset="iso-8859-1"



Hi Cris,



Please take a look to the following docs:



http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/gs_with_scripts/crs501gs.pdf


Cisco CRS Scripting and Development Series: Volume 1, Getting Started with

Scripts 5.0(1) , Chapter 17, shows an example on how to set up the set

priotity step



http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/editor_step_ref/crs501sr.pdf


Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference

5.0(1) , show the set priority step properties



Also make sure you are not using standard licenses with your uccx

deployment,





On Wed, Mar 31, 2010 at 7:09 PM, Cristobal Priego  wrote:



> Hello all,

>

> I'd like to know if you have any documentation or if you could point me on

> the proper track. I'd like to set up a priority queue on my script. I'm

> using the priority step, but it doesn't seem to be working properly. how do

> i do it

>

> thanks

>

> Cris

>

> ___

> For more information regarding industry leading CCIE Lab training, please

> visit www.ipexpert.com

>

>





--

Regards,



Otto Sanchez

CCIE #25592 (Voice)

Support Engineer - IPexpert, Inc.

URL: http://www.IPexpert.com

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Message: 2

Date: Thu, 1 Apr 2010 07:40:18 -0400

From: Ohamien Uhakheme 

Subject: Re: [OSL | CCIE_Voice] What Documentation is Accessible in

        Lab

To: Mike Brooks <2xcci...@gmail.com>

Cc: ccie_voice@onlinestudylist.com

Message-ID:

        

Content-Type: text/plain; charset="iso-8859-1"



What about during the OEQs?  Do we have access to anything during that time?



Ohamien



On Wed, Mar 31, 2010 at 7:33 PM, Mike Brooks <2xcci...@gmail.com> wrote:



> According to Ben Ng:

>

> "We have four SRND documents ready to be opened, also you have the online

> Cisco document page.

> 1. UC 7 SRND

> 2. CUCME 7 SRND

> 3. UCCX 7 SRND

> 4. Enterprise QoS SRND 3.3"

>

> I think thats it.

>

> Mike

>

>

> On Wed, Mar 31, 2010 at 7:23 PM, Bryan Brooks wrote:

>

>> Hi Everyone,

>>

>> I was curious if someone could provide a list of documentation that is

>> available when sitting the lab.  I want to become familiar with the

>> documentation just in case I need to find something.  I tried searching the

>> archive but was not successful.  Thanks in advance for any info provided.

>>

>> Thanks

>> Bryan Brooks

>>

>> ___

>

[OSL | CCIE_Voice] Directed Call Park - Follow-up from a post back in January

2010-04-01 Thread Matthew Berry

Otto -

I am working through Vol 1 Lab 8 Question 8.2.  In the verifications 
section of the PG (p. 478) I am told:/

/

   /"Retrieve the call by pressing the BLF Speed Dial from one of the
   phones..."/

However, whenever I try to retrieve the call this way I get a reorder 
tone and "Park Slot Unavailable."


I was reading one of your responses on the OSL archive to this issue and 
you said:


   /"When you hit the directed call park BLF SD, the ucm thinks that
   you want to park a call in that slot, not that are going to retrieve
   it, and since there can be only one call in the park slot, you see
   the unavailable message when a call is already there."/

If that is true, it seems that there is an error in the PG.  Does that 
sound right?  I am able to retrieve the call by dialing 80-8555, but not 
by going off-hook and pressing the Call Park BLF Speed Dial.


Also, my 8... SIP dial rule with Timeout = 0 has not taken effect after 
several restarts.  Any ideas?


Please let me know if my assumption is correct.

--

Matthew Berry

/A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written/

*Gmail:* ciscovoiceguru

*Skype:* ciscovoiceguru

*Twitter:* ciscovoiceguru

*1st Lab Attempt: *Aug 16, 2010

___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 50, Issue 6

2010-04-01 Thread Mark Padilla

I did not think you got a copy of the SRND's during the lab portion. The only 
thing I thought you got was the documentation CD. Please let me know if I am 
correct one this. 

> From: ccie_voice-requ...@onlinestudylist.com
> Subject: CCIE_Voice Digest, Vol 50, Issue 6
> To: ccie_voice@onlinestudylist.com
> Date: Thu, 1 Apr 2010 10:11:57 -0400
> 
> Send CCIE_Voice mailing list submissions to
>   ccie_voice@onlinestudylist.com
> 
> To subscribe or unsubscribe via the World Wide Web, visit
>   http://onlinestudylist.com/mailman/listinfo/ccie_voice
> or, via email, send a message with subject or body 'help' to
>   ccie_voice-requ...@onlinestudylist.com
> 
> You can reach the person managing the list at
>   ccie_voice-ow...@onlinestudylist.com
> 
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of CCIE_Voice digest..."
> 
> 
> Today's Topics:
> 
>1. Re: What Documentation is Accessible in Lab (Roger K?llberg)
>2. Re: trasnfer to distribution list (Otto Sanchez)
>3. Vol 1 Lab 8 - Connection drops after 50 seconds (Matthew Berry)
> 
> 
> --
> 
> Message: 1
> Date: Thu, 1 Apr 2010 14:08:13 +0200
> From: Roger K?llberg 
> Subject: Re: [OSL | CCIE_Voice] What Documentation is Accessible in
>   Lab
> To: Ohamien Uhakheme , Mike Brooks
>   <2xcci...@gmail.com>
> Cc: "ccie_voice@onlinestudylist.com" 
> Message-ID:
>   <79fa99add19eda4c9880d26d736e50ef2f27b40...@ex2-sth.domain.root>
> Content-Type: text/plain; charset="windows-1252"
> 
> No, during the OEQs you won't have access to any documents.
> 
> Roger K?llberg
> Consultant
> Cygate AB
> Eric Perssons v?g 21, SE-217 62 MALM?
> 
> Fr?n: Ohamien Uhakheme [oham...@gmail.com]
> Skickat: den 1 april 2010 13:40
> Till: Mike Brooks
> Kopia: ccie_voice@onlinestudylist.com
> ?mne: Re: [OSL | CCIE_Voice] What Documentation is Accessible in Lab
> 
> What about during the OEQs?  Do we have access to anything during that time?
> 
> Ohamien
> 
> On Wed, Mar 31, 2010 at 7:33 PM, Mike Brooks 
> <2xcci...@gmail.com<mailto:2xcci...@gmail.com>> wrote:
> According to Ben Ng:
> 
> "We have four SRND documents ready to be opened, also you have the online 
> Cisco document page.
> 1. UC 7 SRND
> 2. CUCME 7 SRND
> 3. UCCX 7 SRND
> 4. Enterprise QoS SRND 3.3"
> 
> I think thats it.
> 
> Mike
> 
> 
> On Wed, Mar 31, 2010 at 7:23 PM, Bryan Brooks 
> mailto:ccieiwi...@gmail.com>> wrote:
> Hi Everyone,
> 
> I was curious if someone could provide a list of documentation that is 
> available when sitting the lab.  I want to become familiar with the 
> documentation just in case I need to find something.  I tried searching the 
> archive but was not successful.  Thanks in advance for any info provided.
> 
> Thanks
> Bryan Brooks
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com<http://www.ipexpert.com/>
> 
> 
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com<http://www.ipexpert.com>
> 
> 
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>  
> 
> --
> 
> Message: 2
> Date: Thu, 1 Apr 2010 07:45:29 -0430
> From: Otto Sanchez 
> Subject: Re: [OSL | CCIE_Voice] trasnfer to distribution list
> To: J Hogan 
> Cc: "ccie_voice@onlinestudylist.com" 
> Message-ID:
>   
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Hi,
> 
> What unity connection version are you using?
> Are you using any partitioning within your unity connection system?
> 
> If using UC 7.x, please make sure of the following:
> 
> 1.- You create the distribution list according to the following (assign a
> extension number to it):
> http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag230.html#wp1049747
> 
> 2.- The COS the subscriber is assigned to allows to send messages to
> distribution lists, i.e. check the "Allow Users to Send Messages to System
> Distribution Lists" chechbox for that user
> 
> 3.- You send the message to the DL using this:
> http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/pho

Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

2010-04-01 Thread Matthew Berry
That did it, my Swedish friend.  Remind me this holiday and we'll make 
an extra lefse for you. :)

Simple mistake that will not be overlooked again.

Matthew Berry

/A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written/

*Gmail:* ciscovoiceguru

*Skype:* ciscovoiceguru

*Twitter:* ciscovoiceguru

*1st Lab Attempt: *Aug 16, 2010


On 4/1/2010 9:48 AM, Roger Källberg wrote:

Hi Matthew,
You probably need this command "no mgcp timer receive-rtcp", allthough 
it was mentioned during the IPX 10-day ILT held the last couple of 
weeks that it shouldn't be needed in the IOS version we are running in 
the lab.

Brgds,
*Roger Källberg*
Consultant
Cygate AB
Eric Perssons väg 21, SE-217 62 MALMÖ

Direkt: +46108787498
Växel: +46108787400
roger.kallb...@cygate.se 

*Från:* Matthew Berry [ciscovoiceg...@gmail.com]
*Skickat:* den 1 april 2010 16:11
*Till:* OSL
*Ämne:* [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

All -

I cannot maintain a call between my BR1 Phone 1 and PSTN Phone over my 
MGCP gateway for more than 50 seconds.  Is there a certain timer that 
I am running into?  I do not encounter this issue through H.323 gateway.


--

Matthew Berry

/A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written/

*Gmail:* ciscovoiceguru

*Skype:* ciscovoiceguru

*Twitter:* ciscovoiceguru

*1st Lab Attempt: *Aug 16, 2010

___
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Re: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

2010-04-01 Thread Roger Källberg
Hi Matthew,
You probably need this command "no mgcp timer receive-rtcp", allthough it was 
mentioned during the IPX 10-day ILT held the last couple of weeks that it 
shouldn't be needed in the IOS version we are running in the lab.

Brgds,
Roger Källberg
Consultant
Cygate AB
Eric Perssons väg 21, SE-217 62 MALMÖ

Direkt: +46108787498
Växel: +46108787400
roger.kallb...@cygate.se

Från: Matthew Berry [ciscovoiceg...@gmail.com]
Skickat: den 1 april 2010 16:11
Till: OSL
Ämne: [OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

All -

I cannot maintain a call between my BR1 Phone 1 and PSTN Phone over my MGCP 
gateway for more than 50 seconds.  Is there a certain timer that I am running 
into?  I do not encounter this issue through H.323 gateway.

--

Matthew Berry

A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written



Gmail: ciscovoiceguru

Skype: ciscovoiceguru

Twitter: ciscovoiceguru

1st Lab Attempt: Aug 16, 2010
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[OSL | CCIE_Voice] CCIE Lab Setup at Home

2010-04-01 Thread Rajesh Kalra
Hi,

Can somebody send me a link explaining how to setup CCIE LAB on a PC/PCs at
home using VMWARE/GNS3?

I have  high end PC with good chunk of RAM.

I have all the Cisco SWs available.

thanks
___
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www.ipexpert.com


Re: [OSL | CCIE_Voice] trasnfer to distribution list

2010-04-01 Thread J Hogan

I am using 7.1.3.1-68
And yes I am using partitions.

Thanks

Sent from my iPhone
J. Hogan
VP of Engineering
1-217-337-1005


On Apr 1, 2010, at 7:15 AM, Otto Sanchez  wrote:


Hi,

What unity connection version are you using?
Are you using any partitioning within your unity connection system?

If using UC 7.x, please make sure of the following:

1.- You create the distribution list according to the following  
(assign a extension number to it):

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag230.html#wp1049747

2.- The COS the subscriber is assigned to allows to send messages to  
distribution lists, i.e. check the "Allow Users to Send Messages to  
System Distribution Lists" chechbox for that user


3.- You send the message to the DL using this:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone030.html#wp1010945
Press ## when addressing the message to specify the DL extension  
number,


4.- Also, record a name for the list,




On Wed, Mar 31, 2010 at 11:07 PM, J Hogan  wrote:
I have not recorded a name for it but I Do have members


Sent from my iPhone
J. Hogan
VP of Engineering
1-217-337-1005


On Mar 31, 2010, at 9:47 PM, Otto Sanchez  wrote:


Have you recorded a name for it?, have you included members?

On Wed, Mar 31, 2010 at 10:10 PM, J Hogan  wrote:
Busy tone

Sent from my iPhone
J. Hogan
VP of Engineering
1-217-337-1005


On Mar 31, 2010, at 9:29 PM, Otto Sanchez  wrote:

What happens when a message to the distribution list is sent from  
the subscriber conversation menu?,



On Wed, Mar 31, 2010 at 9:24 AM, J Hogan  wrote:
I have tried to create a call handler to do that But All i get is  
busy. I even created a interview handler that goes to a  
distribution list.



On Wed, Mar 31, 2010 at 6:33 AM, Otto Sanchez   
wrote:

Hello,

I guess you are trying to do this from a call handler right?, a  
possibility for this is to use the take message option for the  
corresponding caller input key, and specify the distribution list  
as the message recipient for the call handler,


Let me know if that works for you,

On Tue, Mar 30, 2010 at 10:38 PM, J Hogan   
wrote:
Has any one configured unity connection to transfer calls to a  
distribution list?

I have been tyring this and have been extremely unsuccessful.

___
For more information regarding industry leading CCIE Lab training,  
please visit www.ipexpert.com





--
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com



--
J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
Yahoo ID: jhogan552000
AIM ID: jhogan55
MSN ID: jhogan55
ICQ ID: 257599283

Work hard and get a check,
Work smart and earn a living



--
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com




--
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com




--
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


[OSL | CCIE_Voice] Vol 1 Lab 8 - Connection drops after 50 seconds

2010-04-01 Thread Matthew Berry

All -

I cannot maintain a call between my BR1 Phone 1 and PSTN Phone over my 
MGCP gateway for more than 50 seconds.  Is there a certain timer that I 
am running into?  I do not encounter this issue through H.323 gateway.


--

Matthew Berry

/A+, CCENT, CCNA, CCNA Voice, CCVP, CCIE Written/

*Gmail:* ciscovoiceguru

*Skype:* ciscovoiceguru

*Twitter:* ciscovoiceguru

*1st Lab Attempt: *Aug 16, 2010

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


Re: [OSL | CCIE_Voice] trasnfer to distribution list

2010-04-01 Thread Otto Sanchez
Hi,

What unity connection version are you using?
Are you using any partitioning within your unity connection system?

If using UC 7.x, please make sure of the following:

1.- You create the distribution list according to the following (assign a
extension number to it):
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag230.html#wp1049747

2.- The COS the subscriber is assigned to allows to send messages to
distribution lists, i.e. check the "Allow Users to Send Messages to System
Distribution Lists" chechbox for that user

3.- You send the message to the DL using this:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone030.html#wp1010945
Press ## when addressing the message to specify the DL extension number,

4.- Also, record a name for the list,




On Wed, Mar 31, 2010 at 11:07 PM, J Hogan  wrote:

> I have not recorded a name for it but I Do have members
>
>
> Sent from my iPhone
> J. Hogan
> VP of Engineering
> 1-217-337-1005
>
>
> On Mar 31, 2010, at 9:47 PM, Otto Sanchez  wrote:
>
> Have you recorded a name for it?, have you included members?
>
> On Wed, Mar 31, 2010 at 10:10 PM, J Hogan < 
> j.jho...@gmail.com> wrote:
>
>> Busy tone
>>
>> Sent from my iPhone
>> J. Hogan
>> VP of Engineering
>> 1-217-337-1005
>>
>>
>> On Mar 31, 2010, at 9:29 PM, Otto Sanchez < 
>> o...@ipexpert.com> wrote:
>>
>> What happens when a message to the distribution list is sent from the
>> subscriber conversation menu?,
>>
>>
>> On Wed, Mar 31, 2010 at 9:24 AM, J Hogan < 
>> 
>> j.jho...@gmail.com> wrote:
>>
>>> I have tried to create a call handler to do that But All i get is busy. I
>>> even created a interview handler that goes to a distribution list.
>>>
>>>
>>> On Wed, Mar 31, 2010 at 6:33 AM, Otto Sanchez < 
>>> 
>>> o...@ipexpert.com> wrote:
>>>
 Hello,

 I guess you are trying to do this from a call handler right?, a
 possibility for this is to use the take message option for the 
 corresponding
 caller input key, and specify the distribution list as the message 
 recipient
 for the call handler,

 Let me know if that works for you,

 On Tue, Mar 30, 2010 at 10:38 PM, J Hogan < 
 
 j.jho...@gmail.com> wrote:

> Has any one configured unity connection to transfer calls to a
> distribution list?
> I have been tyring this and have been extremely unsuccessful.
>
> ___
> For more information regarding industry leading CCIE Lab training,
> please visit  
> www.ipexpert.com
>
>


 --
 Regards,

 Otto Sanchez
 CCIE #25592 (Voice)
 Support Engineer - IPexpert, Inc.
 URL:  
 http://www.IPexpert.com

>>>
>>>
>>>
>>> --
>>> J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI
>>> Yahoo ID: jhogan552000
>>> AIM ID: jhogan55
>>> MSN ID: jhogan55
>>> ICQ ID: 257599283
>>>
>>> Work hard and get a check,
>>> Work smart and earn a living
>>>
>>
>>
>>
>> --
>> Regards,
>>
>> Otto Sanchez
>> CCIE #25592 (Voice)
>> Support Engineer - IPexpert, Inc.
>> URL:  
>> http://www.IPexpert.com
>>
>>
>
>
> --
> Regards,
>
> Otto Sanchez
> CCIE #25592 (Voice)
> Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


Re: [OSL | CCIE_Voice] What Documentation is Accessible in Lab

2010-04-01 Thread Roger Källberg
No, during the OEQs you won't have access to any documents.

Roger Källberg
Consultant
Cygate AB
Eric Perssons väg 21, SE-217 62 MALMÖ

Från: Ohamien Uhakheme [oham...@gmail.com]
Skickat: den 1 april 2010 13:40
Till: Mike Brooks
Kopia: ccie_voice@onlinestudylist.com
Ämne: Re: [OSL | CCIE_Voice] What Documentation is Accessible in Lab

What about during the OEQs?  Do we have access to anything during that time?

Ohamien

On Wed, Mar 31, 2010 at 7:33 PM, Mike Brooks 
<2xcci...@gmail.com> wrote:
According to Ben Ng:

"We have four SRND documents ready to be opened, also you have the online Cisco 
document page.
1. UC 7 SRND
2. CUCME 7 SRND
3. UCCX 7 SRND
4. Enterprise QoS SRND 3.3"

I think thats it.

Mike


On Wed, Mar 31, 2010 at 7:23 PM, Bryan Brooks 
mailto:ccieiwi...@gmail.com>> wrote:
Hi Everyone,

I was curious if someone could provide a list of documentation that is 
available when sitting the lab.  I want to become familiar with the 
documentation just in case I need to find something.  I tried searching the 
archive but was not successful.  Thanks in advance for any info provided.

Thanks
Bryan Brooks

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com



___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com


[OSL | CCIE_Voice] Ben Ng's poll - Should the Unity Connection Remote Port Status Monitor be offerred as a tool in the CCIE Voice lab?

2010-04-01 Thread David Lee
TAC recently showed me this tool, and I find it having a nicer interface
than RTMT for what it does.  Anyways, I asked on the CCIE Voice Study Group
at the Cisco Learning Network, and Ben opened it up to a vote.  He'll
consider having it installed on Candidate PCs if there are 100 yes votes.

Link to the thread:
https://learningnetwork.cisco.com/message/59281#59281

Link to poll:
https://learningnetwork.cisco.com/poll.jspa?poll=1094



On Thu, Apr 1, 2010 at 7:41 AM, wrote:

> Send CCIE_Voice mailing list submissions to
>ccie_voice@onlinestudylist.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
>http://onlinestudylist.com/mailman/listinfo/ccie_voice
> or, via email, send a message with subject or body 'help' to
>ccie_voice-requ...@onlinestudylist.com
>
> You can reach the person managing the list at
>ccie_voice-ow...@onlinestudylist.com
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of CCIE_Voice digest..."
>
>
> Today's Topics:
>
>   1. Re: Priority Queue on UCCX 5.0.2 (Otto Sanchez)
>   2. Re: What Documentation is Accessible in Lab (Ohamien Uhakheme)
>   3. Re: Bandwidth Per Call (Angel Perez)
>
>
> --
>
> Message: 1
> Date: Thu, 1 Apr 2010 06:58:22 -0430
> From: Otto Sanchez 
> Subject: Re: [OSL | CCIE_Voice] Priority Queue on UCCX 5.0.2
> To: Cristobal Priego 
> Cc: ccie_voice@onlinestudylist.com
> Message-ID:
>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi Cris,
>
> Please take a look to the following docs:
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/gs_with_scripts/crs501gs.pdf
> Cisco CRS Scripting and Development Series: Volume 1, Getting Started with
> Scripts 5.0(1) , Chapter 17, shows an example on how to set up the set
> priotity step
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/editor_step_ref/crs501sr.pdf
> Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference
> 5.0(1) , show the set priority step properties
>
> Also make sure you are not using standard licenses with your uccx
> deployment,
>
>
> On Wed, Mar 31, 2010 at 7:09 PM, Cristobal Priego <
> cristobalpri...@gmail.com
> > wrote:
>
> > Hello all,
> >
> > I'd like to know if you have any documentation or if you could point me
> on
> > the proper track. I'd like to set up a priority queue on my script. I'm
> > using the priority step, but it doesn't seem to be working properly. how
> do
> > i do it
> >
> > thanks
> >
> > Cris
> >
> > ___
> > For more information regarding industry leading CCIE Lab training, please
> > visit www.ipexpert.com
> >
> >
>
>
> --
> Regards,
>
> Otto Sanchez
> CCIE #25592 (Voice)
> Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com
> -- next part --
> An HTML attachment was scrubbed...
> URL:
> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100401/0d726931/attachment-0001.htm
>
> --
>
> Message: 2
> Date: Thu, 1 Apr 2010 07:40:18 -0400
> From: Ohamien Uhakheme 
> Subject: Re: [OSL | CCIE_Voice] What Documentation is Accessible in
>Lab
> To: Mike Brooks <2xcci...@gmail.com>
> Cc: ccie_voice@onlinestudylist.com
> Message-ID:
>
> Content-Type: text/plain; charset="iso-8859-1"
>
> What about during the OEQs?  Do we have access to anything during that
> time?
>
> Ohamien
>
> On Wed, Mar 31, 2010 at 7:33 PM, Mike Brooks <2xcci...@gmail.com> wrote:
>
> > According to Ben Ng:
> >
> > "We have four SRND documents ready to be opened, also you have the online
> > Cisco document page.
> > 1. UC 7 SRND
> > 2. CUCME 7 SRND
> > 3. UCCX 7 SRND
> > 4. Enterprise QoS SRND 3.3"
> >
> > I think thats it.
> >
> > Mike
> >
> >
> > On Wed, Mar 31, 2010 at 7:23 PM, Bryan Brooks  >wrote:
> >
> >> Hi Everyone,
> >>
> >> I was curious if someone could provide a list of documentation that is
> >> available when sitting the lab.  I want to become familiar with the
> >> documentation just in case I need to find something.  I tried searching
> the
> >> archive but was not successful.  Thanks in advance for any info
> provided.
>

Re: [OSL | CCIE_Voice] Bandwidth Per Call

2010-04-01 Thread scott carruthers

Yes - I meant that the solution works simply to ensure show gatekeeper calls at 
16K when CAC is not actually in use.  Either way - probably better to use intra 
region G.729 specification - just making the point that either will work with 
no CAC.

From: gorr...@hotmail.com
To: scarruthe...@hotmail.com; mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
Date: Thu, 1 Apr 2010 11:41:43 +








Hi Scott:

 

With the second aproach, even if you see the call as 16k you call can be 
rejected by gatekeeper in the following situation

gatekeeper 

badwith zone ucm 32 ! 2 g729 calls for example or any number lower than 128

 

brq enable at service param

 

A call try to cross de gk at the inital ARQ message the call will ask for 128k 
so the call is rejected, and BRQ will never be processed, if you dont have the 
bandwith command at gk after the ARQ command the BRQ will update the bandwith 
to 16k.. hope this make sense

 

The first aproach looks to works in all situations

 

Regards

 


From: scarruthe...@hotmail.com
To: gorr...@hotmail.com; mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
Date: Thu, 1 Apr 2010 04:14:38 -0700



I have found two possible solutions:

1)  The intra-region specification previously mentioned - which seems to make 
no sense as the GK calls are most likely INTER region - I.e. between a HQ 
region and a GK region that is G.729 across the board - but it is a bug so not 
surprising it seems off.

2)  Enable BRQ in service parameters - even if GK CAC is not in use - this for 
some reason forces the initial G.729 negotiation.

I have found that without these techniques the call will eventually utilize 
G.729 - as evidence by phone stats.  But a show gatekeeper call will show the 
call at 128K.  With either of these techniques enabled show gatekeeper call 
will show 16K.

Scott



From: gorr...@hotmail.com
To: mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Date: Thu, 1 Apr 2010 07:57:44 +
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call



Hello:
 
If you think that your config is ok (dial-peer with codec g729 and trunk in 
g729 region) you are probably under this bug: CSCsl74701
 
The workaround is setting intra-region coded to g279 under service parameter. 
 
If you do a deb h225 asn1 you must see a ARQ with 128 and then a BRQ message 
updating bw to 16 (please post this debug), finally you will see the call as 
16k under sho gatek calls
 
Also check this link: 
http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg12537.html
 
hth


From: mn...@netelligent.com
To: martybeut...@hotmail.com; ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 22:33:38 -0500
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call







Since the call is using a voip dial-peer I assumed it was a g.729 call. Also, 
when I press the? Button twice, I do see that the call is at g.729.
 
 
 

Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 


From: Marty Beutler [mailto:martybeut...@hotmail.com] 
Sent: Wednesday, March 31, 2010 7:46 PM
To: Mark Nigh; CCIE OSL
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
 
Hey Mark,

 

I think I'd start by adding a codec statement to the dialpeers, specifying 
g729.  If the GK says 128, its a g711 call.

 

Good luck,

-Marty









From: mn...@netelligent.com
To: ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 19:35:47 -0500
Subject: [OSL | CCIE_Voice] Bandwidth Per Call

I am working on Lab 1, question 4.3 specially the bandwidth  under the “show 
gatekeeper call”.
 
I am unable to get the output to show 16kbps. The calls completes and if I do a 
call status on the phone I see that the codec is g.729, but the gatekeeper see 
is as 128kbps. 
 
Here is the GK configuration:
 
gatekeeper
 zone local CUCM cisco.com
 zone local CUCME cisco.com
 zone prefix CUCM 2... gw-priority 10 gk-trunk_2
 zone prefix CUCM 2... gw-priority 9 gk-trunk_1
 gw-type-prefix 1#* gw ipaddr 10.5.24.101 1720 gw ipaddr 10.5.24.100 1720
 gw-type-prefix 2#* gw ipaddr 10.6.255.3 1720
 no shutdown
 
Dial-peer configuration:
 
dial-peer voice 100 voip
 destination-pattern 2...
 session target ras
 tech-prefix 1#
 
 
Output of show gatekeeper call
 
Total number of active calls = 1.
 GATEKEEPER CALL INFO
 
LocalCallIDAge(secs)   BW
9-9197 244 128(Kbps)
 Endpt(s): Alias E.164Addr
   src EP: CUCME 4002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.6.255.3  1720  10.6.255.3  56566
 Endpt(s): Alias E.164Addr
   dst EP: gk-trunk_21#2002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.5.24.101 43384 10.5.24.101 32785
 
 
Your

Re: [OSL | CCIE_Voice] Bandwidth Per Call

2010-04-01 Thread Angel Perez

Hi Scott:

 

With the second aproach, even if you see the call as 16k you call can be 
rejected by gatekeeper in the following situation

gatekeeper 

badwith zone ucm 32 ! 2 g729 calls for example or any number lower than 128

 

brq enable at service param

 

A call try to cross de gk at the inital ARQ message the call will ask for 128k 
so the call is rejected, and BRQ will never be processed, if you dont have the 
bandwith command at gk after the ARQ command the BRQ will update the bandwith 
to 16k.. hope this make sense

 

The first aproach looks to works in all situations

 

Regards

 


From: scarruthe...@hotmail.com
To: gorr...@hotmail.com; mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
Date: Thu, 1 Apr 2010 04:14:38 -0700



I have found two possible solutions:

1)  The intra-region specification previously mentioned - which seems to make 
no sense as the GK calls are most likely INTER region - I.e. between a HQ 
region and a GK region that is G.729 across the board - but it is a bug so not 
surprising it seems off.

2)  Enable BRQ in service parameters - even if GK CAC is not in use - this for 
some reason forces the initial G.729 negotiation.

I have found that without these techniques the call will eventually utilize 
G.729 - as evidence by phone stats.  But a show gatekeeper call will show the 
call at 128K.  With either of these techniques enabled show gatekeeper call 
will show 16K.

Scott



From: gorr...@hotmail.com
To: mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Date: Thu, 1 Apr 2010 07:57:44 +
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call



Hello:
 
If you think that your config is ok (dial-peer with codec g729 and trunk in 
g729 region) you are probably under this bug: CSCsl74701
 
The workaround is setting intra-region coded to g279 under service parameter. 
 
If you do a deb h225 asn1 you must see a ARQ with 128 and then a BRQ message 
updating bw to 16 (please post this debug), finally you will see the call as 
16k under sho gatek calls
 
Also check this link: 
http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg12537.html
 
hth


From: mn...@netelligent.com
To: martybeut...@hotmail.com; ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 22:33:38 -0500
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call







Since the call is using a voip dial-peer I assumed it was a g.729 call. Also, 
when I press the? Button twice, I do see that the call is at g.729.
 
 
 

Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 


From: Marty Beutler [mailto:martybeut...@hotmail.com] 
Sent: Wednesday, March 31, 2010 7:46 PM
To: Mark Nigh; CCIE OSL
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
 
Hey Mark,

 

I think I'd start by adding a codec statement to the dialpeers, specifying 
g729.  If the GK says 128, its a g711 call.

 

Good luck,

-Marty









From: mn...@netelligent.com
To: ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 19:35:47 -0500
Subject: [OSL | CCIE_Voice] Bandwidth Per Call

I am working on Lab 1, question 4.3 specially the bandwidth  under the “show 
gatekeeper call”.
 
I am unable to get the output to show 16kbps. The calls completes and if I do a 
call status on the phone I see that the codec is g.729, but the gatekeeper see 
is as 128kbps. 
 
Here is the GK configuration:
 
gatekeeper
 zone local CUCM cisco.com
 zone local CUCME cisco.com
 zone prefix CUCM 2... gw-priority 10 gk-trunk_2
 zone prefix CUCM 2... gw-priority 9 gk-trunk_1
 gw-type-prefix 1#* gw ipaddr 10.5.24.101 1720 gw ipaddr 10.5.24.100 1720
 gw-type-prefix 2#* gw ipaddr 10.6.255.3 1720
 no shutdown
 
Dial-peer configuration:
 
dial-peer voice 100 voip
 destination-pattern 2...
 session target ras
 tech-prefix 1#
 
 
Output of show gatekeeper call
 
Total number of active calls = 1.
 GATEKEEPER CALL INFO
 
LocalCallIDAge(secs)   BW
9-9197 244 128(Kbps)
 Endpt(s): Alias E.164Addr
   src EP: CUCME 4002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.6.255.3  1720  10.6.255.3  56566
 Endpt(s): Alias E.164Addr
   dst EP: gk-trunk_21#2002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.5.24.101 43384 10.5.24.101 32785
 
 
Your thoughts are appreciated.
 
Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 
 



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Re: [OSL | CCIE_Voice] What Documentation is Accessible in Lab

2010-04-01 Thread Ohamien Uhakheme
What about during the OEQs?  Do we have access to anything during that time?

Ohamien

On Wed, Mar 31, 2010 at 7:33 PM, Mike Brooks <2xcci...@gmail.com> wrote:

> According to Ben Ng:
>
> "We have four SRND documents ready to be opened, also you have the online
> Cisco document page.
> 1. UC 7 SRND
> 2. CUCME 7 SRND
> 3. UCCX 7 SRND
> 4. Enterprise QoS SRND 3.3"
>
> I think thats it.
>
> Mike
>
>
> On Wed, Mar 31, 2010 at 7:23 PM, Bryan Brooks wrote:
>
>> Hi Everyone,
>>
>> I was curious if someone could provide a list of documentation that is
>> available when sitting the lab.  I want to become familiar with the
>> documentation just in case I need to find something.  I tried searching the
>> archive but was not successful.  Thanks in advance for any info provided.
>>
>> Thanks
>> Bryan Brooks
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] Priority Queue on UCCX 5.0.2

2010-04-01 Thread Otto Sanchez
Hi Cris,

Please take a look to the following docs:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/gs_with_scripts/crs501gs.pdf
Cisco CRS Scripting and Development Series: Volume 1, Getting Started with
Scripts 5.0(1) , Chapter 17, shows an example on how to set up the set
priotity step

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/editor_step_ref/crs501sr.pdf
Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference
5.0(1) , show the set priority step properties

Also make sure you are not using standard licenses with your uccx
deployment,


On Wed, Mar 31, 2010 at 7:09 PM, Cristobal Priego  wrote:

> Hello all,
>
> I'd like to know if you have any documentation or if you could point me on
> the proper track. I'd like to set up a priority queue on my script. I'm
> using the priority step, but it doesn't seem to be working properly. how do
> i do it
>
> thanks
>
> Cris
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice)
Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
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Re: [OSL | CCIE_Voice] Bandwidth Per Call

2010-04-01 Thread scott carruthers

I have found two possible solutions:

1)  The intra-region specification previously mentioned - which seems to make 
no sense as the GK calls are most likely INTER region - I.e. between a HQ 
region and a GK region that is G.729 across the board - but it is a bug so not 
surprising it seems off.

2)  Enable BRQ in service parameters - even if GK CAC is not in use - this for 
some reason forces the initial G.729 negotiation.

I have found that without these techniques the call will eventually utilize 
G.729 - as evidence by phone stats.  But a show gatekeeper call will show the 
call at 128K.  With either of these techniques enabled show gatekeeper call 
will show 16K.

Scott

From: gorr...@hotmail.com
To: mn...@netelligent.com; martybeut...@hotmail.com; 
ccie_voice@onlinestudylist.com
Date: Thu, 1 Apr 2010 07:57:44 +
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call








Hello:

 

If you think that your config is ok (dial-peer with codec g729 and trunk in 
g729 region) you are probably under this bug: CSCsl74701

 

The workaround is setting intra-region coded to g279 under service parameter. 

 

If you do a deb h225 asn1 you must see a ARQ with 128 and then a BRQ message 
updating bw to 16 (please post this debug), finally you will see the call as 
16k under sho gatek calls

 

Also check this link: 
http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg12537.html

 

hth


From: mn...@netelligent.com
To: martybeut...@hotmail.com; ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 22:33:38 -0500
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call







Since the call is using a voip dial-peer I assumed it was a g.729 call. Also, 
when I press the? Button twice, I do see that the call is at g.729.
 
 
 

Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 


From: Marty Beutler [mailto:martybeut...@hotmail.com] 
Sent: Wednesday, March 31, 2010 7:46 PM
To: Mark Nigh; CCIE OSL
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
 
Hey Mark,

 

I think I'd start by adding a codec statement to the dialpeers, specifying 
g729.  If the GK says 128, its a g711 call.

 

Good luck,

-Marty









From: mn...@netelligent.com
To: ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 19:35:47 -0500
Subject: [OSL | CCIE_Voice] Bandwidth Per Call

I am working on Lab 1, question 4.3 specially the bandwidth  under the “show 
gatekeeper call”.
 
I am unable to get the output to show 16kbps. The calls completes and if I do a 
call status on the phone I see that the codec is g.729, but the gatekeeper see 
is as 128kbps. 
 
Here is the GK configuration:
 
gatekeeper
 zone local CUCM cisco.com
 zone local CUCME cisco.com
 zone prefix CUCM 2... gw-priority 10 gk-trunk_2
 zone prefix CUCM 2... gw-priority 9 gk-trunk_1
 gw-type-prefix 1#* gw ipaddr 10.5.24.101 1720 gw ipaddr 10.5.24.100 1720
 gw-type-prefix 2#* gw ipaddr 10.6.255.3 1720
 no shutdown
 
Dial-peer configuration:
 
dial-peer voice 100 voip
 destination-pattern 2...
 session target ras
 tech-prefix 1#
 
 
Output of show gatekeeper call
 
Total number of active calls = 1.
 GATEKEEPER CALL INFO
 
LocalCallIDAge(secs)   BW
9-9197 244 128(Kbps)
 Endpt(s): Alias E.164Addr
   src EP: CUCME 4002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.6.255.3  1720  10.6.255.3  56566
 Endpt(s): Alias E.164Addr
   dst EP: gk-trunk_21#2002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.5.24.101 43384 10.5.24.101 32785
 
 
Your thoughts are appreciated.
 
Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 
 



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distribution or use of any of the information contained in or attached to this 
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Re: [OSL | CCIE_Voice] Bandwidth Per Call

2010-04-01 Thread Angel Perez

Hello:

 

If you think that your config is ok (dial-peer with codec g729 and trunk in 
g729 region) you are probably under this bug: CSCsl74701

 

The workaround is setting intra-region coded to g279 under service parameter. 

 

If you do a deb h225 asn1 you must see a ARQ with 128 and then a BRQ message 
updating bw to 16 (please post this debug), finally you will see the call as 
16k under sho gatek calls

 

Also check this link: 
http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg12537.html

 

hth


From: mn...@netelligent.com
To: martybeut...@hotmail.com; ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 22:33:38 -0500
Subject: Re: [OSL | CCIE_Voice] Bandwidth Per Call







Since the call is using a voip dial-peer I assumed it was a g.729 call. Also, 
when I press the? Button twice, I do see that the call is at g.729.
 
 
 

Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 


From: Marty Beutler [mailto:martybeut...@hotmail.com] 
Sent: Wednesday, March 31, 2010 7:46 PM
To: Mark Nigh; CCIE OSL
Subject: RE: [OSL | CCIE_Voice] Bandwidth Per Call
 
Hey Mark,

 

I think I'd start by adding a codec statement to the dialpeers, specifying 
g729.  If the GK says 128, its a g711 call.

 

Good luck,

-Marty









From: mn...@netelligent.com
To: ccie_voice@onlinestudylist.com
Date: Wed, 31 Mar 2010 19:35:47 -0500
Subject: [OSL | CCIE_Voice] Bandwidth Per Call

I am working on Lab 1, question 4.3 specially the bandwidth  under the “show 
gatekeeper call”.
 
I am unable to get the output to show 16kbps. The calls completes and if I do a 
call status on the phone I see that the codec is g.729, but the gatekeeper see 
is as 128kbps. 
 
Here is the GK configuration:
 
gatekeeper
 zone local CUCM cisco.com
 zone local CUCME cisco.com
 zone prefix CUCM 2... gw-priority 10 gk-trunk_2
 zone prefix CUCM 2... gw-priority 9 gk-trunk_1
 gw-type-prefix 1#* gw ipaddr 10.5.24.101 1720 gw ipaddr 10.5.24.100 1720
 gw-type-prefix 2#* gw ipaddr 10.6.255.3 1720
 no shutdown
 
Dial-peer configuration:
 
dial-peer voice 100 voip
 destination-pattern 2...
 session target ras
 tech-prefix 1#
 
 
Output of show gatekeeper call
 
Total number of active calls = 1.
 GATEKEEPER CALL INFO
 
LocalCallIDAge(secs)   BW
9-9197 244 128(Kbps)
 Endpt(s): Alias E.164Addr
   src EP: CUCME 4002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.6.255.3  1720  10.6.255.3  56566
 Endpt(s): Alias E.164Addr
   dst EP: gk-trunk_21#2002
   CallSignalAddr  Port  RASSignalAddr   Port
   10.5.24.101 43384 10.5.24.101 32785
 
 
Your thoughts are appreciated.
 
Mark Nigh
Systems Engineer
mn...@netelligent.com
 (p) 314.392.6926

 
 



This transmission and any attached files are privileged, confidential or 
otherwise the exclusive property of the intended recipient or Netelligent 
Corporation. If you are not the intended recipient, any disclosure, copying, 
distribution or use of any of the information contained in or attached to this 
transmission is strictly prohibited. If you have received this transmission in 
error, please contact us immediately by responding to this message or by 
telephone (314-392-6900) and promptly destroy the original transmission and its 
attachments.


This transmission and any attached files are privileged, confidential or 
otherwise the exclusive property of the intended recipient or Netelligent 
Corporation. If you are not the intended recipient, any disclosure, copying, 
distribution or use of any of the information contained in or attached to this 
transmission is strictly prohibited. If you have received this transmission in 
error, please contact us immediately by responding to this message or by 
telephone (314-392-6900) and promptly destroy the original transmission and its 
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