[OSL | CCIE_Voice] SRST Questions

2013-02-09 Thread ie ravindra
Hi Mates,

1. I have paste some configs that i Bought from SRST example. What I want
to know is the particular router running H323 gateway. What is the use of
Bolded ccm application and fall back mgcp commands.

*call application alternate default
ccm-manager fallback-mgcp*

2. how we can separate srst dialplans and route to CUCM and PSTN dial plans.


Thanks,
Ravi.
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] UCCX scripting query/question....

2013-02-09 Thread sanity insanity
hi all,

what is an easy way to script  this : -

Incoming calls from +44 number will be serviced by 2102 phone(line 2 of HQ
phone - IPCC extn) only and all other calls will
be routed to the normal queue.
If the call hits the queue, the user should hear the defaults prompt, all
are agents are
currently busy...
Then they should hear their position in the queue.

-MJ
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com