[OSL | CCIE_Voice] ucm 10 upgrade

2014-07-21 Thread Karen Johnson
folks,
 
we have plan to upgrade UCM, CUC, Presence from version 8.6 to version 10.5  
(around 1000 users)
And we are using new server upgrade.
 
- I am looking for advice on detailed steps ?
-what is the best scenario to minimize the downtime ?
- do I need to use PCD ?
 
tks,
K___
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Re: [OSL | CCIE_Voice] ucm 10 upgrade

2014-07-21 Thread Moataz Tolba
Upgrade the phones firmware first to the one installed on cucm 10 

Sent from iPhone

> On Jul 21, 2014, at 7:50 PM, Karen Johnson  wrote:
> 
> folks,
>  
> we have plan to upgrade UCM, CUC, Presence from version 8.6 to version 10.5  
> (around 1000 users)
> And we are using new server upgrade.
>  
> - I am looking for advice on detailed steps ?
> -what is the best scenario to minimize the downtime ?
> - do I need to use PCD ?
>  
> tks,
> K
> ___
> Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos ::
> 
> iPexpert on YouTube: www.youtube.com/ipexpertinc
___
Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos ::

iPexpert on YouTube: www.youtube.com/ipexpertinc

Re: [OSL | CCIE_Voice] ucm 10 upgrade

2014-07-21 Thread Scott Beauton
I just used  Prime Collaboration Deployment (PCD)  and  product worked 
great but was also full of bugs.   The biggest issue we faced was on the 
night of the cutover a lot of things didn't work like Ringlists, 
Extension Mobility,  and Corporate Directory.   TAC had to gain root 
access to CCM and PCD was the primary account listed for all the 
services.  TAC had to change each entry to CCM and then things started 
working.  I spent about 8hrs with Cisco TAC working on various issues 
listed with PCD.   I think PCD is a great concept but Cisco needs to 
work out the bugs.   I would use caution if you are going to use PCD.   
Hope this helps.



On 7/21/2014 9:50 AM, Karen Johnson wrote:

folks,
we have plan to upgrade UCM, CUC, Presence from version 8.6 to version 
10.5  (around 1000 users)

And we are using new server upgrade.
- I am looking for advice on detailed steps ?
-what is the best scenario to minimize the downtime ?
- do I need to use PCD ?
tks,
K


___
Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos ::

iPexpert on YouTube: www.youtube.com/ipexpertinc


___
Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos ::

iPexpert on YouTube: www.youtube.com/ipexpertinc