Re: [OSL | CCIE_Voice] ATA187 issues with Franking machines
we logged a Ticket with Cisco and got a very discouraging reply as below.. Problem Description If I understand the issue correctly, Franking machine connected on the ATA 187 are not working. Let me know if my understanding of the issue is correct. Franking machine will not work when connected to ATA 187 + The franking machine uses a modem to print stamps on the letter and counts the number of times it does it. + Franking machine works on modem technology and ATA's only supports FAX passthrough and NOT modem passthrough, so this won't work behind an ATA. However, connecting the Franking machine directly to the FXS port on the gateway should work. Configuring and Troubleshooting the Cisco ATA 186 with Fax http://tools.cisco.com/squish/Fd218 The the above document is for ATA 186 however it's good for ATA 187 also in terms for using for modem calls. As per the above document: Note: ATA 186 is not supported for analog modem calls. The modem referred to throughout the documentation implies fax modem. Action Plan - + Franking machine will work if connected with FXS on GTWY/VG224/VG202/VG204. + Connect the franking machine on device listed above. On 1 November 2011 19:20, abbas Wali wrote: > > > The franking machine uses a modem to print stamps on the letter and > > counts the number of times it does it. > > > On 1 November 2011 17:43, Rrcrumm wrote: > >> What is a franking machine? >> >> >> >> Sent from my iPhone >> >> On Nov 1, 2011, at 5:13 AM, abbas Wali wrote: >> >> HI All, >> >> We currently have a situation where our franking machines are not >> supported by the new ATA 187 in CUCM 8.5.1. >> >> >> >> >> >> *On the ATA 187* >> >> >> >> The sw version is 187.9-0-3-0 >> >> >> >> *On the CUCM * >> >> >> As with the new ATA’s all the setup is done in the CUCM and all the setup >> is kept to the defaults. >> >> My codecs are 64 kbps (G.722, G.711). >> >> Have ticked the Media Termination Point Required and MTP preferred >> originating Codec is set to 711alaw. >> >> Fax mode is fax pass-through >> >> Fax rate is 14400bps >> >> >> >> *On the Gateways* >> >> >> >> We are having MGCP gateways >> >> Where the setup related to Fax’s are >> >> >> >> no ccm-manager fax protocol cisco >> >> mgcp fax t38 inhibit >> >> mgcp modem passthrough voip mode nse >> >> >> >> >> >> >> >> I have tested the ATA with an analogue phone and can dial in –out. I have >> tested ATA with fax’s and they are okay. Tested with modems and they are >> okay too. But when used with these Franking machines –even though the >> machine can dial out a landline number but comes up with a message that no >> dial-tone /line busy. >> >> Have tested the franking machine with an analogue line and that works >> okay. (the number which the franking machine dials gives a fax tone if >> dialled from a voip phone) >> >> >> >> a friend in a different company has the same issue and is suggesting a >> firmware issue with these new ATA187 >> >> >> Thanks for any help. >> >> >> >> -- >> Abbas >> >> ___ >> For more information regarding industry leading CCIE Lab training, please >> visit <http://www.ipexpert.com>www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> <http://www.PlatinumPlacement.com>www.PlatinumPlacement.com >> >> > > > -- > Abbas > > > > -- > Abbas > -- Abbas ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Fwd: ATA187 issues with Franking machines
The franking machine uses a modem to print stamps on the letter and counts the number of times it does it. On 1 November 2011 17:43, Rrcrumm wrote: > What is a franking machine? > > > > Sent from my iPhone > > On Nov 1, 2011, at 5:13 AM, abbas Wali wrote: > > HI All, > > We currently have a situation where our franking machines are not > supported by the new ATA 187 in CUCM 8.5.1. > > > > > > *On the ATA 187* > > > > The sw version is 187.9-0-3-0 > > > > *On the CUCM * > > > As with the new ATA’s all the setup is done in the CUCM and all the setup > is kept to the defaults. > > My codecs are 64 kbps (G.722, G.711). > > Have ticked the Media Termination Point Required and MTP preferred > originating Codec is set to 711alaw. > > Fax mode is fax pass-through > > Fax rate is 14400bps > > > > *On the Gateways* > > > > We are having MGCP gateways > > Where the setup related to Fax’s are > > > > no ccm-manager fax protocol cisco > > mgcp fax t38 inhibit > > mgcp modem passthrough voip mode nse > > > > > > > > I have tested the ATA with an analogue phone and can dial in –out. I have > tested ATA with fax’s and they are okay. Tested with modems and they are > okay too. But when used with these Franking machines –even though the > machine can dial out a landline number but comes up with a message that no > dial-tone /line busy. > > Have tested the franking machine with an analogue line and that works > okay. (the number which the franking machine dials gives a fax tone if > dialled from a voip phone) > > > > a friend in a different company has the same issue and is suggesting a > firmware issue with these new ATA187 > > > Thanks for any help. > > > > -- > Abbas > > ___ > For more information regarding industry leading CCIE Lab training, please > visit <http://www.ipexpert.com>www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > <http://www.PlatinumPlacement.com>www.PlatinumPlacement.com > > -- Abbas -- Abbas ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] ATA187 issues with Franking machines
HI All, We currently have a situation where our franking machines are not supported by the new ATA 187 in CUCM 8.5.1. *On the ATA 187* The sw version is 187.9-0-3-0 *On the CUCM * As with the new ATA’s all the setup is done in the CUCM and all the setup is kept to the defaults. My codecs are 64 kbps (G.722, G.711). Have ticked the Media Termination Point Required and MTP preferred originating Codec is set to 711alaw. Fax mode is fax pass-through Fax rate is 14400bps *On the Gateways* We are having MGCP gateways Where the setup related to Fax’s are no ccm-manager fax protocol cisco mgcp fax t38 inhibit mgcp modem passthrough voip mode nse I have tested the ATA with an analogue phone and can dial in –out. I have tested ATA with fax’s and they are okay. Tested with modems and they are okay too. But when used with these Franking machines –even though the machine can dial out a landline number but comes up with a message that no dial-tone /line busy. Have tested the franking machine with an analogue line and that works okay. (the number which the franking machine dials gives a fax tone if dialled from a voip phone) a friend in a different company has the same issue and is suggesting a firmware issue with these new ATA187 Thanks for any help. -- Abbas ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Extension Mobility
I came across something in the dependency records for Phones, End users that sometimes it says Extension Mobility and sometimes Extension Mobility Dynamic. Dont know what is the difference between them I am under the impression that if a single user login to multiple phones at various times then it becomes EMD otherwise it says the simple EM if the end user has logged in to only one phone using his profile?? any thoughts!!! Thanks -- Abbaseo ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
