Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music
To: OSL Group ccie_voice@onlinestudylist.com Message-ID: f0e3fd8b0901092024y3cf41f3fse13eb2d551d3a...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 I'm trying to get an ATA to run the SIP load.It's running the SCCP image now. I'm trying the manual method with the following command line on my PC ata186us -d2 -any2 ata18x-v2-16-1-030709a.zup I dial the 100#xxx.xxx.xxx.xxx*8000# on the phone and see the transfer start on my PC. After a moment the phone announces Upgrade failed. Am I missing a step? Thanks in advance. Scott -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/1ddac58a/attachment-0001.htm -- Message: 6 Date: Fri, 9 Jan 2009 23:31:55 -0500 From: Scott ODonnell scott.odonn...@gmail.com Subject: Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ HoldMusic To: Vik Malhi vma...@ipexpert.com Cc: ccie_voice@onlinestudylist.com, James Oberhaus joberh...@gmail.com Message-ID: f0e3fd8b0901092031j373fef1o3979b44528266...@mail.gmail.com Content-Type: text/plain; charset=windows-1252 The menu option always seems to work.If you have the call on hold , the menu option still works. I've successfully built this script using the basic structure of : :Loop hold menu - where the initial timeout for the menu is set to 30 seconds unhold goto Loop - The prompt you configure for the menu never actually plays because the call is on hold. - Configure the appropriate menu option to break out of the loop. Mark and I discussed this when I was in class. The assumption is, although the rtp stream is sourced from the MOH server during hold , the dtmf-relay is still passed back to the IPCC controlled port, so it can still capture and respond to the user pressing 0. - Scott On Fri, Jan 9, 2009 at 10:10 PM, Vik Malhi vma...@ipexpert.com wrote: I've used get digit string or menu in the past. -- Vik Malhi ? CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *James Oberhaus joberh...@gmail.com *Date: *Fri, 9 Jan 2009 11:13:06 -0800 *To: *ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music I have tried a couple different methods of enabling a caller in the queue to press a digit to be transfered out. Does anyone have a method for this while on a 30 sec Hold Music/Queue loop? What do you use to get the digits from the caller. Do you use Switch, Menu, or Get Digit String? Do any work while on hold or can you only collect the digits outside of the Call Hold - Delay - Call Unhold sequence? Thank you - James -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/5260f40c/attachment.htm -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 35, Issue 51 **
Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music
running the SCCP image now. I'm trying the manual method with the following command line on my PC ata186us -d2 -any2 ata18x-v2-16-1-030709a.zup I dial the 100#xxx.xxx.xxx.xxx*8000# on the phone and see the transfer start on my PC. After a moment the phone announces Upgrade failed. Am I missing a step? Thanks in advance. Scott -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/1ddac58a/attachment-0001.htm -- Message: 6 Date: Fri, 9 Jan 2009 23:31:55 -0500 From: Scott ODonnell scott.odonn...@gmail.com Subject: Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ HoldMusic To: Vik Malhi vma...@ipexpert.com Cc: ccie_voice@onlinestudylist.com, James Oberhaus joberh...@gmail.com Message-ID: f0e3fd8b0901092031j373fef1o3979b44528266...@mail.gmail.com Content-Type: text/plain; charset=windows-1252 The menu option always seems to work.If you have the call on hold , the menu option still works. I've successfully built this script using the basic structure of : :Loop hold menu - where the initial timeout for the menu is set to 30 seconds unhold goto Loop - The prompt you configure for the menu never actually plays because the call is on hold. - Configure the appropriate menu option to break out of the loop. Mark and I discussed this when I was in class. The assumption is, although the rtp stream is sourced from the MOH server during hold , the dtmf-relay is still passed back to the IPCC controlled port, so it can still capture and respond to the user pressing 0. - Scott On Fri, Jan 9, 2009 at 10:10 PM, Vik Malhi vma...@ipexpert.com wrote: I've used get digit string or menu in the past. -- Vik Malhi ? CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *James Oberhaus joberh...@gmail.com *Date: *Fri, 9 Jan 2009 11:13:06 -0800 *To: *ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music I have tried a couple different methods of enabling a caller in the queue to press a digit to be transfered out. Does anyone have a method for this while on a 30 sec Hold Music/Queue loop? What do you use to get the digits from the caller. Do you use Switch, Menu, or Get Digit String? Do any work while on hold or can you only collect the digits outside of the Call Hold - Delay - Call Unhold sequence? Thank you - James -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/5260f40c/attachment.htm -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 35, Issue 51 **
[OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music
I have tried a couple different methods of enabling a caller in the queue to press a digit to be transfered out. Does anyone have a method for this while on a 30 sec Hold Music/Queue loop? What do you use to get the digits from the caller. Do you use Switch, Menu, or Get Digit String? Do any work while on hold or can you only collect the digits outside of the Call Hold - Delay - Call Unhold sequence? Thank you - James
Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music
The menu option always seems to work.If you have the call on hold , the menu option still works. I've successfully built this script using the basic structure of : :Loop hold menu - where the initial timeout for the menu is set to 30 seconds unhold goto Loop - The prompt you configure for the menu never actually plays because the call is on hold. - Configure the appropriate menu option to break out of the loop. Mark and I discussed this when I was in class. The assumption is, although the rtp stream is sourced from the MOH server during hold , the dtmf-relay is still passed back to the IPCC controlled port, so it can still capture and respond to the user pressing 0. - Scott On Fri, Jan 9, 2009 at 10:10 PM, Vik Malhi vma...@ipexpert.com wrote: I've used get digit string or menu in the past. -- Vik Malhi – CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *James Oberhaus joberh...@gmail.com *Date: *Fri, 9 Jan 2009 11:13:06 -0800 *To: *ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music I have tried a couple different methods of enabling a caller in the queue to press a digit to be transfered out. Does anyone have a method for this while on a 30 sec Hold Music/Queue loop? What do you use to get the digits from the caller. Do you use Switch, Menu, or Get Digit String? Do any work while on hold or can you only collect the digits outside of the Call Hold - Delay - Call Unhold sequence? Thank you - James
Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music
-- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/1ddac58a/attachment-0001.htm -- Message: 6 Date: Fri, 9 Jan 2009 23:31:55 -0500 From: Scott ODonnell scott.odonn...@gmail.com Subject: Re: [OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ HoldMusic To: Vik Malhi vma...@ipexpert.com Cc: ccie_voice@onlinestudylist.com, James Oberhaus joberh...@gmail.com Message-ID: f0e3fd8b0901092031j373fef1o3979b44528266...@mail.gmail.com Content-Type: text/plain; charset=windows-1252 The menu option always seems to work.If you have the call on hold , the menu option still works. I've successfully built this script using the basic structure of : :Loop hold menu - where the initial timeout for the menu is set to 30 seconds unhold goto Loop - The prompt you configure for the menu never actually plays because the call is on hold. - Configure the appropriate menu option to break out of the loop. Mark and I discussed this when I was in class. The assumption is, although the rtp stream is sourced from the MOH server during hold , the dtmf-relay is still passed back to the IPCC controlled port, so it can still capture and respond to the user pressing 0. - Scott On Fri, Jan 9, 2009 at 10:10 PM, Vik Malhi vma...@ipexpert.com wrote: I've used get digit string or menu in the past. -- Vik Malhi ? CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: *vma...@ipexpert.com * Join our free online support and peer group communities: *http://www.IPexpert.com/communities *IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- *From: *James Oberhaus joberh...@gmail.com *Date: *Fri, 9 Jan 2009 11:13:06 -0800 *To: *ccie_voice@onlinestudylist.com *Subject: *[OSL | CCIE_Voice] IPCC Transfer Option While Queued w/ Hold Music I have tried a couple different methods of enabling a caller in the queue to press a digit to be transfered out. Does anyone have a method for this while on a 30 sec Hold Music/Queue loop? What do you use to get the digits from the caller. Do you use Switch, Menu, or Get Digit String? Do any work while on hold or can you only collect the digits outside of the Call Hold - Delay - Call Unhold sequence? Thank you - James -- next part -- An HTML attachment was scrubbed... URL: http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090109/5260f40c/attachment.htm -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 35, Issue 51 **
