[OSL | CCIE_Voice] In B-ACD script and operator group
Hi, In B-ACD script the hunt group with the highest aa-hunt number is the operator group and allows this group to be reached when a caller dials 0. param aa-hunt1 1001 param-aa-hunt2 2002., In the above example I need to complete the following, when I press 0, the call should routed to 2002, when I press 2 it should not route the call to 2002, how to attain this. Could please explain this. Bala. Send instant messages to your online friends http://uk.messenger.yahoo.com
Re: [OSL | CCIE_Voice] In B-ACD script and operator group
What you should probably do is remove the aa-hunt2 statement and make it an aa-hunt10 That way, you can address the need for the operator and the operator option is only 0. John. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Balamurugan Singaram Sent: Thursday, April 10, 2008 8:57 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] In B-ACD script and operator group Hi, In B-ACD script the hunt group with the highest aa-hunt number is the operator group and allows this group to be reached when a caller dials 0. param aa-hunt1 1001 param-aa-hunt2 2002., In the above example I need to complete the following, when I press 0, the call should routed to 2002, when I press 2 it should not route the call to 2002, how to attain this. Could please explain this. Bala. Send instant messages to your online friends http://uk.messenger.yahoo.com
Re: [OSL | CCIE_Voice] In B-ACD script and operator group
Thanks a lot John..it is working.. John [EMAIL PROTECTED] wrote: What you should probably do is remove the aa-hunt2 statement and make it an aa-hunt10 That way, you can address the need for the operator and the operator option is only 0. John. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Balamurugan Singaram Sent: Thursday, April 10, 2008 8:57 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] In B-ACD script and operator group Hi, In B-ACD script the hunt group with the highest aa-hunt number is the operator group and allows this group to be reached when a caller dials 0. param aa-hunt1 1001 param-aa-hunt2 2002., In the above example I need to complete the following, when I press 0, the call should routed to 2002, when I press 2 it should not route the call to 2002, how to attain this. Could please explain this. Bala. Send instant messages to your online friends http://uk.messenger.yahoo.com Send instant messages to your online friends http://uk.messenger.yahoo.com
