Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Dan Quinlan (daquinla)]

Right. It only works in CME-SRST. DND pressed will ringing forwards to the CFNA 
#. I don't know a way to make this work in call-manager-fallback.

DQ
d...@cisco.com<mailto:d...@cisco.com>

Sent from my iPhone

On Aug 7, 2012, at 5:02 PM, "Ramy Abdelrahim" 
mailto:ramyoth...@hotmail.com>> wrote:

But CFNA doesn't require any intervention from the Ip phone user. I tried to 
find a way to add DND to call-manager-fallback but I couldn't.

Regards,
Ramy


From: daqui...@cisco.com<mailto:daqui...@cisco.com>
To: daqui...@cisco.com<mailto:daqui...@cisco.com>
CC: ramyoth...@hotmail.com<mailto:ramyoth...@hotmail.com>; 
ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
Subject: Re: [OSL | CCIE_Voice] iDivert/DND in SRST
Date: Tue, 7 Aug 2012 20:37:19 +

I should say CFNA.

DQ
d...@cisco.com<mailto:d...@cisco.com>

Sent from my iPhone

On Aug 7, 2012, at 4:31 PM, "Dan Quinlan (daquinla)" 
mailto:daqui...@cisco.com>> wrote:

If you are required to preserve idivert, you can achieve similar functionality 
using a DND softkey in SRST.  When a call is ringing, pressing DND should 
forward the call to the RNA number.

DQ
d...@cisco.com<mailto:d...@cisco.com>

Sent from my iPhone

On Aug 7, 2012, at 4:24 PM, "Ramy Abdelrahim" 
mailto:ramyoth...@hotmail.com>> wrote:

Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Michael.Sears]

SRST requirements for a given scenario may include retaining the functionality 
of the phone as it was in non-SRST mode.  In this scenario you need to use 
telephony-services.  The way to accomplish this and retain the functionality is 
by using the DND softkey which you have to setup under an ephone-template and 
apply to the phones as follows.
!
ephone-template  1
 softkeys ringing  Answer Dnd
!
ephone  1
 device-security-mode none
 mac-address 0024.142E.FF10
 ephone-template 1
 type 7965
 button  1:1 2:3
!
ephone  2
 device-security-mode none
 mac-address 0021.55D5.3962
 ephone-template 1
 type 7965
 button  1:2 2:4
!

Michael Sears

From: Ramy Abdelrahim mailto:ramyoth...@hotmail.com>>
Date: Tuesday, August 7, 2012 3:11 PM
To: "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" 
mailto:ccie_voice@onlinestudylist.com>>
Subject: [OSL | CCIE_Voice] iDivert/DND in SRST

Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy



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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Jason Aarons (AM)]

You can do some workarounds such as using DND, but to have a softkey show 
"iDivert"  on the screen can't be asked for in the lab based on my 
research/testing.

I presume this is not for the CCIE lab but a customer, etc?  Or was this in a 
workbook?
https://supportforums.cisco.com/thread/2013091


r3(config)#ephone-template 1
r3(config-ephone-template)#sof
r3(config-ephone-template)#softkeys ?
  alerting   Softkey order for alerting (ring out) state
  connected  Softkey order for connected state
  hold   Softkey order for HOLD state
  idle   Softkey order for IDLE state
  remote-in-use  Softkey order for REMOTE-IN-USE state
  ringingSoftkey order for ringing state
  seized Softkey order for seized state

r3(config-ephone-template)#softkeys ringing ?
  Answer  Answer
  Dnd Do not Disturb
  HLogHLog


From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Dan Quinlan 
(daquinla)
Sent: Tuesday, August 07, 2012 4:32 PM
To: Ramy Abdelrahim
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] iDivert/DND in SRST


If you are required to preserve idivert, you can achieve similar functionality 
using a DND softkey in SRST.  When a call is ringing, pressing DND should 
forward the call to the RNA number.
DQ
d...@cisco.com<mailto:d...@cisco.com>

Sent from my iPhone

On Aug 7, 2012, at 4:24 PM, "Ramy Abdelrahim" 
mailto:ramyoth...@hotmail.com>> wrote:
Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy
___
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www.PlatinumPlacement.com<http://www.PlatinumPlacement.com>


itevomcid___
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Ramy Abdelrahim]

But CFNA doesn't require any intervention from the Ip phone user. I tried to 
find a way to add DND to call-manager-fallback but I couldn't.
Regards,Ramy

From: daqui...@cisco.com
To: daqui...@cisco.com
CC: ramyoth...@hotmail.com; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] iDivert/DND in SRST
Date: Tue, 7 Aug 2012 20:37:19 +






I should say CFNA. 



DQ
d...@cisco.com



Sent from my iPhone


On Aug 7, 2012, at 4:31 PM, "Dan Quinlan (daquinla)"  wrote:







If you are required to preserve idivert, you can achieve similar functionality 
using a DND softkey in SRST.  When a call is ringing, pressing DND should 
forward the call to the RNA number. 



DQ
d...@cisco.com



Sent from my iPhone


On Aug 7, 2012, at 4:24 PM, "Ramy Abdelrahim"  wrote:







Dear All,



When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?



Can anyone help on this?



Regards,
Ramy




___

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www.ipexpert.com



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www.PlatinumPlacement.com


  ___
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Ramy Abdelrahim]

Hi Steffen,
Even this workaround requires Unified CME as SRST but my configuration is using 
SRST (call-manager-fallback). Even DND is not there when the phone register to 
SRST GW.
Regards,Ramy

Date: Tue, 7 Aug 2012 22:40:01 +0200
Subject: Re: [OSL | CCIE_Voice] iDivert/DND in SRST
From: stbruen...@gmail.com
To: ramyoth...@hotmail.com
CC: ccie_voice@onlinestudylist.com

Hi Ramy,
does the question say that you should preserve this?  There is no iDivert 
softey in CME/SRST 7.X. iDivert is supported for SIP Phones in CME with 8.5 or 
so but not for phones falling back to SRST. You can only preserve the feature 
with workarounds like this:

Transfer a call directly into cue 
mailboxhttp://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml
 

RegardsSteffen

2012/8/7 Ramy Abdelrahim 





Dear All,
When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?
Regards,Ramy  

___

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www.ipexpert.com



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www.PlatinumPlacement.com

  ___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Steffen Bruening]

Hi Ramy,

does the question say that you should preserve this?  There is no iDivert
softey in CME/SRST 7.X. iDivert is supported for SIP Phones in CME with 8.5
or so but not for phones falling back to SRST. You can only preserve the
feature with workarounds like this:

Transfer a call directly into cue mailbox
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml


Regards
Steffen

2012/8/7 Ramy Abdelrahim 

>  Dear All,
>
> When the phone is registered to UCM it has iDivert softkey button to
> transfer a call to VM while ringing. When this site goes into SRST, iDivert
> is not there. Do I have to preserve this feature in SRST? And if it's the
> case then how?
>
> Can anyone help on this?
>
> Regards,
> Ramy
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Dan Quinlan (daquinla)]

I should say CFNA.

DQ
d...@cisco.com

Sent from my iPhone

On Aug 7, 2012, at 4:31 PM, "Dan Quinlan (daquinla)" 
mailto:daqui...@cisco.com>> wrote:

If you are required to preserve idivert, you can achieve similar functionality 
using a DND softkey in SRST.  When a call is ringing, pressing DND should 
forward the call to the RNA number.

DQ
d...@cisco.com

Sent from my iPhone

On Aug 7, 2012, at 4:24 PM, "Ramy Abdelrahim" 
mailto:ramyoth...@hotmail.com>> wrote:

Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy
___
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www.ipexpert.com

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www.PlatinumPlacement.com
___
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Vipul Jindal (vipjinda)]

It depends on question if they have asked you to preserve it or not.

You can create a

Ephone-template and configure the soft keys.

--
Vipul Jindal




From: Ramy Abdelrahim mailto:ramyoth...@hotmail.com>>
Date: Tuesday, August 7, 2012 3:11 PM
To: "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" 
mailto:ccie_voice@onlinestudylist.com>>
Subject: [OSL | CCIE_Voice] iDivert/DND in SRST

Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy
___
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Re: [OSL | CCIE_Voice] iDivert/DND in SRST

[Dan Quinlan (daquinla)]

If you are required to preserve idivert, you can achieve similar functionality 
using a DND softkey in SRST.  When a call is ringing, pressing DND should 
forward the call to the RNA number.

DQ
d...@cisco.com

Sent from my iPhone

On Aug 7, 2012, at 4:24 PM, "Ramy Abdelrahim" 
mailto:ramyoth...@hotmail.com>> wrote:

Dear All,

When the phone is registered to UCM it has iDivert softkey button to transfer a 
call to VM while ringing. When this site goes into SRST, iDivert is not there. 
Do I have to preserve this feature in SRST? And if it's the case then how?

Can anyone help on this?

Regards,
Ramy
___
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com