Re: [OSL | CCIE_Voice] IPPM getting invalid device

2011-06-27 Thread Alex Goh
oso check if you have already assign the user capability under licensing
capability

On Mon, Jun 27, 2011 at 4:47 AM, Cristobal Priego cristobalpri...@gmail.com
 wrote:

 does yourapp  user matches the user in CUPS ? is ip phone messenger on  in
 CUPS?
 do you have the CTI enabled and the CTI controll all devices group
 associated to your app user ?

 2011/6/26 Alan Gardner agard...@ctclc.com

 Invalid Device

 You were trying to access IP Phone Messenger service from a device not
 provisioned on Cisco CallManager server. Please work with your system
 administrator to get this device configured.

  

 I am running CUCM 7 and CUPS 7 and I have completed the following steps:*
 ***

  

 1. Configured IP PhoneMSG service with CUPS in URL

 2. Created PhoneMessenger application user and added IPC and 7965 phones
 in Controlled Devices

 3. Associated end users with primary DNs on IPC and 7965 and configured
 end users with Standard CTI Enabled user group permissions.

 4. Subscribed both phones with IP PhoneMSG service

 ** **

 Any ideas

 ** **

 ** **

 Best Regards,

 ** **

 Alan Gardner

 ** **

 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com



 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] IPPM getting invalid device

2011-06-26 Thread Cristobal Priego
does yourapp  user matches the user in CUPS ? is ip phone messenger on  in
CUPS?
do you have the CTI enabled and the CTI controll all devices group
associated to your app user ?

2011/6/26 Alan Gardner agard...@ctclc.com

 Invalid Device

 You were trying to access IP Phone Messenger service from a device not
 provisioned on Cisco CallManager server. Please work with your system
 administrator to get this device configured.

  

 I am running CUCM 7 and CUPS 7 and I have completed the following steps:**
 **

  

 1. Configured IP PhoneMSG service with CUPS in URL

 2. Created PhoneMessenger application user and added IPC and 7965 phones
 in Controlled Devices

 3. Associated end users with primary DNs on IPC and 7965 and configured end
 users with Standard CTI Enabled user group permissions.

 4. Subscribed both phones with IP PhoneMSG service

 ** **

 Any ideas

 ** **

 ** **

 Best Regards,

 ** **

 Alan Gardner

 ** **

 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com