[CentOS] need trouble ticket system
Hi, I need to implement trouble tracking system, we have 250 users in one premise & 3 desktop support technicians. I need to implement trouble ticket system, where user will enter their application / other issues. Mail will be sent to technician available on duty. trouble ticket will be provided to user & will be given close stat once resolved. Kindly suggest me one such application based on open source. -- Regards Dhaval Thakar http://dhavalthakar.blogspot.com/ ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] need trouble ticket system
Ray Leventhal wrote: > Dhaval Thakar wrote: > >> Hi, >> >> I need to implement trouble tracking system, >> we have 250 users in one premise & 3 desktop support technicians. >> >> I need to implement trouble ticket system, where user will enter their >> application / other issues. Mail will be sent to technician available on >> duty. >> trouble ticket will be provided to user & will be given close stat once >> resolved. >> >> Kindly suggest me one such application based on open source. >> >> > There've been a lot of good recommendations on this thread but to my > chagrin, osticket wasn't mentioned. > > I've used it with great success and am currently running it for my > hosting business (which runs on CentOS). > > http://www.osticket.com > > Its very very robust and stable, with better-than-average community > support. > > Of course, YMMV, but I think you'd do well to at least have a look. > Feel free to email me offlist if you'd like to see it in action from the > admin side of things. > > dear all, thanks for your valuable response. I'll go thorough recommended application on test machine. regards dhaval http://dhavalthakar.blogspot.com/ ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Firefox 3.0.8 released, but not showing up in mirrors?
On Sun, 12 Apr 2009 07:16:45 -0500 (CDT), Gilbert Sebenste wrote: > Hello all, > > Several days ago, I noticed Firefox 3.0.8 was released for i386, > but I haven't seen it on any of the mirrors. I know it can take a few days > for mirrors to sync, but I think it's been 5 days now. Anyone see this > package out there yet? > -- i prefer using firefox source to get immediate updates. Regards Dhaval Thakar http://www.linuxreaders.com/ ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
[CentOS] web filtering for remote computers
Hi, I am using Squid for local users since two years & is working fine. I am trying to implement web filtering for remote computers e.g few laptops & branch / franchise computers on dynamic ips. I do not want to use Squid proxy for it, if all remote computers will use Squid from my public ip, bandwidth utilization will increase. Need valuable suggestion to achieve this. Regards Dhaval http://www.linuxreaders.com/ ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] web filtering for remote computers
John R Pierce wrote: > Dhaval Thakar wrote: > >> Hi, >> >> I am using Squid for local users since two years & is working fine. >> I am trying to implement web filtering for remote computers e.g few laptops >> & branch / franchise computers on dynamic ips. >> >> I do not want to use Squid proxy for it, if all remote computers will use >> Squid from my public ip, bandwidth utilization will increase. >> Need valuable suggestion to achieve this. >> >> > > how are these remote computers connected to the network, and what OS are > they running? > > all are windows clients connecting through internet using dynamic ips. > filtering, by necessity, has to be between the user and the thing you > want to filter. > ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
[CentOS] regarding vpn server for 1500 clients
Hi list, I have to build vpn server for 1500 clients. No encryption necessary. can anyone please recommend me vpn server. I do not have experience on vpn. I have tested openvpn on my test setup, & its working fine. I want to check if there any other vpn server available. I have not checked but can pptp vpn be usefull? My requirement is to connect 1500 clients on vpn server. Need frontend to manage vpn clients. Regards Dhaval ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] regarding vpn server for 1500 clients
Matej Cepl wrote: > On 2008-12-17, 08:37 GMT, NiftyClusters T Mitchell wrote: > >> It is possible that dedicated Cisco hardware solutions will >> scale better. >> > > Your mileage may vary, but I have terrible experience with Linux > Cisco VPN clients, so I would strongly suggest OpenVPN. Of > course, I don't know anything about needs for so huge > installation etc. -- the only I have is very bad experience with > Cisco VPN as its user. > thanks for the reply. I need vpn server to provide software connectivity to the clients. This is trading software. I have installed & used OpenVpn on my test setup. It is working fine. I prefer non-encryption vpn. If I use openvpn, it will require more processing power than poptop. I guess creating backup server might become difficult as it works on ssl cert. cert created on server1 might not work with server2. Whereas in poptop I need to copy single file (chap-secrets). I am trying testing poptop, if there any better vpn server available kindly let me know. ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] regarding vpn server for 1500 clients
> If you could use a lower CPU intensive crypt like blowfish, it would be > easier. > > Are all these trading partners in different locations or are there semi large > groups in the same locations? > all these are end users. they connect software from home / offices. > Maybe a hundred or so share an office, you could set up IPSec tunnels to each > remote office and pass all 100 through that tunnel. It takes a lot less CPU to > pass 100 combined then 100 separate connections. > > > ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] regarding vpn server for 1500 clients
> Dhaval Thakar wrote: >>> If you could use a lower CPU intensive crypt like blowfish, it would be >>> easier. >>> >>> Are all these trading partners in different locations or are there semi >>> large >>> groups in the same locations? >>> >> all these are end users. >> they connect software from home / offices. > > Do they actually need a generic VPN? If they only run a few > applications you might be able to use https or similar ssl based > connections and avoid the routing/addressing/MTU issues. You can still > use certificate based authentication in one or both directions if you > want. > > Also if the application(s) can be made to run over normal https (i.e. a > web interface) you get the advantage of working though most existing > proxies and firewalls, plus on the host end you have the option of > scaling up with a load balancer that handles the ssl processing and > reverse-proxies to a pool of backend servers. they need database access. I prefre providing database over vpn rather providing via internet on different tcp port. ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] regarding vpn server for 1500 clients
> Just out of my own curriosity have you gave the thought of using > deadicated > or virtual circuits for the VPN implimentation? Like Frame Relay or ATM? > Are > you passing off the connections to a secondairy network access server? Or > how do you plan on rolling this out, configuration wise? > user will connect vpn using isp leased line. vpn server in dmz. application server is in inside network. no planing for atm / frame relay. ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
[CentOS] bind cname for corporate web
Hi, I am using bind 9.6.0. I want to configure cname for corporate web (example.com). When I mention following my company site opens without sub domain. e.g example.com I dont need to mention www.example.com. @ IN A x.x.x.x I have two ISP with radware link proof. Radware device has its own dns e.g abc.com I have web record on link proof e.g www.abc.com (ip x.x.x.1 & y.y.y.1) Now when I am trying to configure following my domain doesn't resolve. @ IN CNAME www.abc.com. OR example.com. IN CNAME www.abc.com. Kindly guide me to create example.com aliased to www.abc.com Thanks & Regards ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] php 5.2
On Sun, 15 Mar 2009 12:29:41 -0500, Melinda Odom wrote: > Hi, > > I am running centos 5 with php 5.1.6-20 and mysql 5.0.45-7.el5 on a > production server running a lot of ecommerce stores. > > The future next versions of these stores all are requiring php 5.2 at > least. I don't want any problems with the ecommerce stores I have now > with php 5.1.6-20 so don't know what to do. > > With the next version of one store I will need php 5.2 plus MySQLi > extension. Another store version I will need only php 5.2. > > I found several posts last night about php 5.2 never being in centos 5 > because redhat wouldn't support centos. > > Any advice is greatly appreciated. > i used remi repository, it worked. http://www.centos.org/modules/newbb/viewtopic.php?topic_id=18416 ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
