Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-24 Thread RobertH
 

> Subject: Re: [CentOS] RHEL, centos and seeing if i now understand this
> 
> On Wed, 24 Jun 2009, Spiro Harvey wrote:
> 
> > "Robert P. J. Day"  wrote:
> > >   ok, given the flurry of responses to my original post, 
> let me see 
> > > if i have a handle on this as i think i've finally figured it out 
> > > and, yes, it does make sense.
> >
> > This also would have been clear had you done some research 
> in advance 
> > of your postings here -- not very thorough for someone who 
> appears to 
> > have to support himself (and possibly his family) via consultancy 
> > work.
> >
> > Ask yourself: What does paying money to Redhat get me? And then go 
> > read up on their website.
> 
>   the issue was not what support was available from *redhat*, 
> it was trying to clarify what was available from the *centos* 
> community.
> but thanks for playing.
> 
> rday
> --
> 
> ==
> ==
> Robert P. J. Day   Waterloo, 

Mr Day

so, you started a 2nd thread on basically the same thing because the "link
to "commercial support" page isn't really helpful" thread you started wasnt
helping anymore?

so, do you really understand now, or will you be starting another thread to
see if you understand the second thread about understanding the first
thread??

 - rh

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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-24 Thread Tom G. Christensen
Robert P. J. Day wrote:
>   the issue was not what support was available from *redhat*, it was
> trying to clarify what was available from the *centos* community.
> but thanks for playing.
> 
It simple really, you want guaranteed support that gets your problems 
solved you pay for RHEL.
If you want to do it on the cheap then you run CentOS and get support 
from a random bunch of people on a maillist where half of the 
participants haven't got a clue and hope to not piss of the people who do.
I'll give you a hint though, "consultants" selling CentOS solutions and 
expecting the list to provide commercial grade support for them will 
tend to piss people off.

-tgc

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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Robert P. J. Day
On Wed, 24 Jun 2009, Spiro Harvey wrote:

> "Robert P. J. Day"  wrote:
> >   ok, given the flurry of responses to my original post, let me see if
> > i have a handle on this as i think i've finally figured it out and,
> > yes, it does make sense.
>
> This also would have been clear had you done some research in
> advance of your postings here -- not very thorough for someone who
> appears to have to support himself (and possibly his family) via
> consultancy work.
>
> Ask yourself: What does paying money to Redhat get me? And then go
> read up on their website.

  the issue was not what support was available from *redhat*, it was
trying to clarify what was available from the *centos* community.
but thanks for playing.

rday
--


Robert P. J. Day   Waterloo, Ontario, CANADA

Linux Consulting, Training and Annoying Kernel Pedantry.

Web page:  http://crashcourse.ca
Linked In: http://www.linkedin.com/in/rpjday
Twitter:   http://twitter.com/rpjday

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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Spiro Harvey
"Robert P. J. Day"  wrote:
>   ok, given the flurry of responses to my original post, let me see if
> i have a handle on this as i think i've finally figured it out and,
> yes, it does make sense.

This also would have been clear had you done some research in advance
of your postings here -- not very thorough for someone who appears to
have to support himself (and possibly his family) via consultancy work.

Ask yourself: What does paying money to Redhat get me? And then go read
up on their website.

I can save you some of the trouble; in addition to a shiny box with
pressed CDs, and phone number to call, a subscription to Redhat
support also gets you the Redhat Network (RHN) which is worth the money
in itself. In fact, when I last looked at it a couple of years ago, it
was superior to Sun's equivalent.

FWIW, you may have received a warmer response initially had you come to
us with problems, not solutions to perceived problems. It's not that
we don't appreciate your position, it's just that your approach was
wrong. A bit of research helps you and it saves us rehashing stuff that
has been covered before, or obvious to those in the community.

-- 
Spiro Harvey  Knossos Networks Ltd
021-295-1923www.knossos.net.nz


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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Scott Silva
on 6-23-2009 5:16 AM Robert Heller spake the following:

> 
> Right.  It is not a matter on 'commonness' either.  The big companies
> will likely opt for official RHEL and be paying RedHat the premium
> support contract.  The smaller companies will be using CentOS.
> 
> 
I'm sure if RedHat really wanted to capture this smaller market, they would
have a cheaper subscription model that gave updates only and no phone support,
maybe at >$100 per server/year. More companies might be able to manage this
smaller amount, especially if they wanted somewhat faster updates, as RedHat
has to release them first before CentOS can start their release cycle.




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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Robert Heller
At Tue, 23 Jun 2009 05:57:19 -0400 (EDT) CentOS mailing list 
 wrote:

> 
> 
>   ok, given the flurry of responses to my original post, let me see if
> i have a handle on this as i think i've finally figured it out and,
> yes, it does make sense.
> 
>   the scenario is that there is a very large software company in the
> area whose only officially supported linux platform is currently suse.
> however, they are getting increasing call to have their product run on
> red hat.

Just about any product that will run under RHEL will also run under CentOS.

> 
>   for most of their clients (who are fairly sizable) who will want
> official support, RHEL will be the obvious choice and the software
> company will advertise that RHEL is what they support.  the SW company
> will be happy, the clients will be happy, and red hat will be happy.
> 
>   on the other hand, if there is the occasional client who is perhaps
> not as large, or doesn't have a budget for RHEL, centos will be the
> obvious option if they're prepared to do their own support.  that
> scenario will, i'm guessing, not be that common so red hat has nothing
> to worry about it in terms of cutting into their revenue stream in any
> significant way.

Right.  It is not a matter on 'commonness' either.  The big companies
will likely opt for official RHEL and be paying RedHat the premium
support contract.  The smaller companies will be using CentOS.


> 
>   and, finally, for any client that chooses centos, that will
> represent a possible support contract for independent linux
> consultants.

Yep.

> 
>   sound about right?
> 
> rday
> --
> 
> 
> Robert P. J. Day   Waterloo, Ontario, CANADA
> 
> Linux Consulting, Training and Annoying Kernel Pedantry.
> 
> Web page:  http://crashcourse.ca
> Linked In: http://www.linkedin.com/in/rpjday
> Twitter:   http://twitter.com/rpjday
> 
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-- 
Robert Heller -- 978-544-6933
Deepwoods Software-- Download the Model Railroad System
http://www.deepsoft.com/  -- Binaries for Linux and MS-Windows
hel...@deepsoft.com   -- http://www.deepsoft.com/ModelRailroadSystem/
  
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Re: [CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Sorin Srbu
>-Original Message-
>From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On
Behalf
>Of Robert P. J. Day
>Sent: Tuesday, June 23, 2009 11:57 AM
>To: CentOS discussion list
>Subject: [CentOS] RHEL, centos and seeing if i now understand this
>
>
>  ok, given the flurry of responses to my original post, let me see if
>i have a handle on this as i think i've finally figured it out and,
>yes, it does make sense.
>
>  the scenario is that there is a very large software company in the
>area whose only officially supported linux platform is currently suse.
>however, they are getting increasing call to have their product run on
>red hat.
>
>  for most of their clients (who are fairly sizable) who will want
>official support, RHEL will be the obvious choice and the software
>company will advertise that RHEL is what they support.  the SW company
>will be happy, the clients will be happy, and red hat will be happy.
>
>  on the other hand, if there is the occasional client who is perhaps
>not as large, or doesn't have a budget for RHEL, centos will be the
>obvious option if they're prepared to do their own support.  that
>scenario will, i'm guessing, not be that common so red hat has nothing
>to worry about it in terms of cutting into their revenue stream in any
>significant way.
>
>  and, finally, for any client that chooses centos, that will
>represent a possible support contract for independent linux
>consultants.
>
>  sound about right?

Yes, to me it does.

FWIW, we've gone the same way. Us being a "not as large" client. 8-) We've
basically been a RHEL-shop mostly until I took over the linux-adminning and
had to ask for money to renew the RHEL entitlements. The support that is
included there I've used once, and ever since resorted to general web
searches, forums and mailing lists like this one and to finally settled for
CentOS, except for a handful of RHEL machines we still keep because of
software legacy. We're a university department with two sub-departments that
I admin. I'm also the entire IT-department(...)=meaning doing our own
support.

As support goes, I've yet to call RHEL for support again. I'm happy to say
that the help and hints I've gotten from members on this list alone is worth
a helluva' lot than a cursory look would tell. Very high signal-to-noise
ratio that is.
-- 
/Sorin


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[CentOS] RHEL, centos and seeing if i now understand this

2009-06-23 Thread Robert P. J. Day

  ok, given the flurry of responses to my original post, let me see if
i have a handle on this as i think i've finally figured it out and,
yes, it does make sense.

  the scenario is that there is a very large software company in the
area whose only officially supported linux platform is currently suse.
however, they are getting increasing call to have their product run on
red hat.

  for most of their clients (who are fairly sizable) who will want
official support, RHEL will be the obvious choice and the software
company will advertise that RHEL is what they support.  the SW company
will be happy, the clients will be happy, and red hat will be happy.

  on the other hand, if there is the occasional client who is perhaps
not as large, or doesn't have a budget for RHEL, centos will be the
obvious option if they're prepared to do their own support.  that
scenario will, i'm guessing, not be that common so red hat has nothing
to worry about it in terms of cutting into their revenue stream in any
significant way.

  and, finally, for any client that chooses centos, that will
represent a possible support contract for independent linux
consultants.

  sound about right?

rday
--


Robert P. J. Day   Waterloo, Ontario, CANADA

Linux Consulting, Training and Annoying Kernel Pedantry.

Web page:  http://crashcourse.ca
Linked In: http://www.linkedin.com/in/rpjday
Twitter:   http://twitter.com/rpjday

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