[CentOS] Zimbra Help

2009-11-02 Thread ML
I am playing around with Zimbra.

For the install, I selected the Fedora 11 version for x64.

I am running: Linux 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009 x86_64 
x86_64 x86_64 GNU/Linux

When I install I get an error: 

This platform is CentOS5_64
Packages found: F11_64
This may or may not work.

Installation can not continue without manual override.
You can override this safety check with ./install.sh --platform-override

I am not well versed enough to know if I can do the override install and things 
will be fine. 

Did I download the wrong version from: 
http://www.zimbra.com/community/downloads.html

-Jason
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[CentOS] Zimbra help?

2009-11-02 Thread ML
Hi All,

Is anyone versed in Zimbra? I have most things working except some MTA issue. I 
tried posting on the Zimbra forums after reading the docs, but my post was 
labeled as SPAM and the moderators have not replied to my private message to 
get my post reviewed. Who uses this type of method for getting help anyway? 
Aren't the days of Bulletin Board BBS's gone?

Anyway...

I installed ZCS for the first time today. Most things are running except I 
cannot send or receive mail. I get MTA errors. I assume that it is not running. 
When I send I get unable to connect to MTA.

How do I diagnose the issue? 

in /var/log/zimbra.log: 

Nov  2 17:57:28 indie postfix/postfix-script[9282]: warning: not owned by root: 
/opt/zimbra/data/postfix/spool
Nov  2 17:57:28 indie postfix/postfix-script[9289]: warning: not owned by root: 
/opt/zimbra/postfix-2.6.5.2z/conf/main.cf
Nov  2 17:57:28 indie postfix/postfix-script[9290]: warning: not owned by root: 
/opt/zimbra/postfix-2.6.5.2z/conf/master.cf
Nov  2 17:57:28 indie postfix/postfix-script[9291]: warning: not owned by root: 
/opt/zimbra/postfix-2.6.5.2z/conf/master.cf.in
Nov  2 17:57:28 indie postfix/postfix-script[9294]: warning: not owned by 
postfix: /opt/zimbra/data/postfix/./spool/maildrop/E18EC1C1048D
Nov  2 17:57:28 indie postfix/postfix-script[9295]: warning: not owned by 
postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid
Nov  2 17:57:28 indie postfix/postfix-script[9308]: starting the Postfix mail 
system
Nov  2 17:57:28 indie postfix/master[9309]: fatal: bind 0.0.0.0 port 25: 
Address already in use
Nov  2 17:57:28 indie saslauthd[9316]: detach_tty  : master pid is: 9316
Nov  2 17:57:28 indie saslauthd[9316]: ipc_init: listening on socket: 
/opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux
Nov  2 17:57:28 indie zimbramon[2574]: 2574:info: Starting stats via zmcontrol
Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status requested  
Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status OK
Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status requested  
Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status OK
Nov  3 01:58:00 indie postfix/postqueue[10943]: fatal: Queue report unavailable 
- mail system is down
Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status requested
Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status OK

I have not done anything with Postfix at allU am sure it is the Fatal Bind 
message above, do I need to configure Postfix? I thought Zimbra did that on 
install?

-Jason
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Re: [CentOS] Zimbra Help

2009-11-02 Thread Jon Moore
On Mon, Nov 2, 2009 at 12:31 PM, ML  wrote:
> For the install, I selected the Fedora 11 version for x64.
---8<---

I would suggest starting out with one of the RHEL versions found on the download
page here .

I think you'll have better luck with that then Fedora (assuming you're
running CentOS)

-jonathan
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Re: [CentOS] Zimbra Help

2009-11-02 Thread Laurent Wandrebeck
Use Redhat 5 one. CentOS 5.x is binary compatible with RHEL 5.x.

Laurent.
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Re: [CentOS] Zimbra Help

2009-11-02 Thread cornel panceac
2009/11/2 ML 

> I am playing around with Zimbra.
>
> For the install, I selected the Fedora 11 version for x64.
>
> I am running: Linux 2.6.18-164.el5 #1 SMP Thu Sep 3 03:28:30 EDT 2009
> x86_64 x86_64 x86_64 GNU/Linux
>
> When I install I get an error:
>
> This platform is CentOS5_64
> Packages found: F11_64
> This may or may not work.
>
> Installation can not continue without manual override.
> You can override this safety check with ./install.sh --platform-override
>
> I am not well versed enough to know if I can do the override install and
> things will be fine.
>
> Did I download the wrong version from:
> http://www.zimbra.com/community/downloads.html
>

try rhel 5 x64 version

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Re: [CentOS] Zimbra Help

2009-11-02 Thread ML
Guys,

> I would suggest starting out with one of the RHEL versions found on the 
> download
> page here .

Got it, yes, I should have choose the RHEL 5 version.

Can anyone explain CentOS vs RHEL5 vs Fedora as I dont really know the 
differences and compatibilities between them all. In my mind they are the 
same...

-Jason
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Re: [CentOS] Zimbra Help

2009-11-02 Thread Bo Lynch
On Mon, November 2, 2009 1:47 pm, ML wrote:
> Guys,
>
>> I would suggest starting out with one of the RHEL versions found on the
>> download
>> page here .
>
> Got it, yes, I should have choose the RHEL 5 version.
>
> Can anyone explain CentOS vs RHEL5 vs Fedora as I dont really know the
> differences and compatibilities between them all. In my mind they are the
> same...
>
> -Jason
CentOS is a clone of RHEL.
Fedora is bleeding edge, newer releases of packages and apps. With that
could also mean more bugs though. I would go with CentOS for stability
rather than fedora unless necessary.
Bo Lynch

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Re: [CentOS] Zimbra Help

2009-11-02 Thread Fitrah Elly Firdaus
ML wrote:
> Guys,
>
>   
>> I would suggest starting out with one of the RHEL versions found on the 
>> download
>> page here .
>> 
>
> Got it, yes, I should have choose the RHEL 5 version.
>
> Can anyone explain CentOS vs RHEL5 vs Fedora as I dont really know the 
> differences and compatibilities between them all. In my mind they are the 
> same...
>
>
>   
CentOS is Free Version from RHEL and Fedora is RHEL unstable because it 
is experimental.

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Re: [CentOS] Zimbra Help

2009-11-02 Thread Pascal Robert

Le 09-11-02 à 13:47, ML a écrit :

> Guys,
>
>> I would suggest starting out with one of the RHEL versions found on  
>> the download
>> page here .
>
> Got it, yes, I should have choose the RHEL 5 version.
>
> Can anyone explain CentOS vs RHEL5 vs Fedora as I dont really know  
> the differences and compatibilities between them all. In my mind  
> they are the same...


And I can confirm that both the commercial and open-source packages  
for RHEL 5 works great on CentOS 5.
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Re: [CentOS] Zimbra Help

2009-11-02 Thread Neil Muller
On CentOS 5.x you  still need to install zimbra with ./install.sh -- 
platform-override
--
Neil

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Re: [CentOS] Zimbra help?

2009-11-02 Thread Bill Campbell
On Mon, Nov 02, 2009, ML wrote:
>Hi All,

>Is anyone versed in Zimbra? I have most things working except some MTA
>issue. I tried posting on the Zimbra forums after reading the docs, but my
>post was labeled as SPAM and the moderators have not replied to my private
>message to get my post reviewed. Who uses this type of method for getting
>help anyway? Aren't the days of Bulletin Board BBS's gone?

>Anyway...

>I installed ZCS for the first time today. Most things are running except I
>cannot send or receive mail. I get MTA errors. I assume that it is not
>running. When I send I get unable to connect to MTA.

>How do I diagnose the issue?

The ``already in use'' message below probably means that you have
the sendmail or some other MTA already running on the system
which needs to be disabled.

It's been a while since I looked at Zimbra, but I do know it
wants to take over the system, using it's own MTA (Postfix),
OpenLdap, MySQL, and IMAP so these must be disabled.

>in /var/log/zimbra.log: 
>
>Nov  2 17:57:28 indie postfix/postfix-script[9282]: warning: not owned by 
>root: /opt/zimbra/data/postfix/spool
>Nov  2 17:57:28 indie postfix/postfix-script[9289]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/main.cf
>Nov  2 17:57:28 indie postfix/postfix-script[9290]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf
>Nov  2 17:57:28 indie postfix/postfix-script[9291]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf.in
>Nov  2 17:57:28 indie postfix/postfix-script[9294]: warning: not owned by 
>postfix: /opt/zimbra/data/postfix/./spool/maildrop/E18EC1C1048D
>Nov  2 17:57:28 indie postfix/postfix-script[9295]: warning: not owned by 
>postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid
>Nov  2 17:57:28 indie postfix/postfix-script[9308]: starting the Postfix mail 
>system
>Nov  2 17:57:28 indie postfix/master[9309]: fatal: bind 0.0.0.0 port 25: 
>Address already in use
>Nov  2 17:57:28 indie saslauthd[9316]: detach_tty  : master pid is: 9316
>Nov  2 17:57:28 indie saslauthd[9316]: ipc_init: listening on socket: 
>/opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux
>Nov  2 17:57:28 indie zimbramon[2574]: 2574:info: Starting stats via zmcontrol
>Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status requested  
>Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status OK
>Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status requested  
>Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status OK
>Nov  3 01:58:00 indie postfix/postqueue[10943]: fatal: Queue report 
>unavailable - mail system is down
>Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status requested
>Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status OK
>
>I have not done anything with Postfix at allU am sure it is the Fatal Bind 
>message above, do I need to configure Postfix? I thought Zimbra did that on 
>install?
>
>-Jason
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URL: http://www.celestial.com/  PO Box 820; 6641 E. Mercer Way
Voice:  (206) 236-1676  Mercer Island, WA 98040-0820
Fax:(206) 232-9186  Skype: jwccsllc (206) 855-5792

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in our own way, so long as we do not attempt to deprive others of theirs,
or impede their efforts to obtain it. -- John Stuart Mill, 1859
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Re: [CentOS] Zimbra help?

2009-11-03 Thread David Suhendrik


Check sendmail or other mta service's and shutdowk / kill process... 

Regards, 

David 


- Original Message - 
From: "Bill Campbell"  
To: centos@centos.org 
Sent: Tuesday, November 3, 2009 1:44:37 PM 
Subject: Re: [CentOS] Zimbra help? 

On Mon, Nov 02, 2009, ML wrote: 
>Hi All, 

>Is anyone versed in Zimbra? I have most things working except some MTA 
>issue. I tried posting on the Zimbra forums after reading the docs, but my 
>post was labeled as SPAM and the moderators have not replied to my private 
>message to get my post reviewed. Who uses this type of method for getting 
>help anyway? Aren't the days of Bulletin Board BBS's gone? 

>Anyway... 

>I installed ZCS for the first time today. Most things are running except I 
>cannot send or receive mail. I get MTA errors. I assume that it is not 
>running. When I send I get unable to connect to MTA. 

>How do I diagnose the issue? 

The ``already in use'' message below probably means that you have 
the sendmail or some other MTA already running on the system 
which needs to be disabled. 

It's been a while since I looked at Zimbra, but I do know it 
wants to take over the system, using it's own MTA (Postfix), 
OpenLdap, MySQL, and IMAP so these must be disabled. 

>in /var/log/zimbra.log: 
> 
>Nov  2 17:57:28 indie postfix/postfix-script[9282]: warning: not owned by 
>root: /opt/zimbra/data/postfix/spool 
>Nov  2 17:57:28 indie postfix/postfix-script[9289]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/main.cf 
>Nov  2 17:57:28 indie postfix/postfix-script[9290]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf 
>Nov  2 17:57:28 indie postfix/postfix-script[9291]: warning: not owned by 
>root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf.in 
>Nov  2 17:57:28 indie postfix/postfix-script[9294]: warning: not owned by 
>postfix: /opt/zimbra/data/postfix/./spool/maildrop/E18EC1C1048D 
>Nov  2 17:57:28 indie postfix/postfix-script[9295]: warning: not owned by 
>postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid 
>Nov  2 17:57:28 indie postfix/postfix-script[9308]: starting the Postfix mail 
>system 
>Nov  2 17:57:28 indie postfix/master[9309]: fatal: bind 0.0.0.0 port 25: 
>Address already in use 
>Nov  2 17:57:28 indie saslauthd[9316]: detach_tty      : master pid is: 9316 
>Nov  2 17:57:28 indie saslauthd[9316]: ipc_init        : listening on socket: 
>/opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux 
>Nov  2 17:57:28 indie zimbramon[2574]: 2574:info: Starting stats via zmcontrol 
>Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status requested   
>Nov  2 17:57:59 indie zmmailboxdmgr[10822]: status OK 
>Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status requested   
>Nov  2 17:57:59 indie zmmailboxdmgr[10894]: status OK 
>Nov  3 01:58:00 indie postfix/postqueue[10943]: fatal: Queue report 
>unavailable - mail system is down 
>Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status requested 
>Nov  2 17:58:09 indie zmmailboxdmgr[11484]: status OK 
> 
>I have not done anything with Postfix at allU am sure it is the Fatal Bind 
>message above, do I need to configure Postfix? I thought Zimbra did that on 
>install? 
> 
>-Jason 
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> 

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URL: http://www.celestial.com/  PO Box 820; 6641 E. Mercer Way 
Voice:          (206) 236-1676  Mercer Island, WA 98040-0820 
Fax:            (206) 232-9186  Skype: jwccsllc (206) 855-5792 

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in our own way, so long as we do not attempt to deprive others of theirs, 
or impede their efforts to obtain it. -- John Stuart Mill, 1859 
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Re: [CentOS] Zimbra help?

2009-11-03 Thread Corey Chandler
ML wrote:
> Hi All,
>
> Is anyone versed in Zimbra? 
Extremely-- and I know that Zimbra is flat out not supported under 
CentOS, by their own decision.  If this is community edition, it's a 
different kettle of fish entirely.
> I have most things working except some MTA issue. I tried posting on the 
> Zimbra forums after reading the docs, but my post was labeled as SPAM and the 
> moderators have not replied to my private message to get my post reviewed. 
> Who uses this type of method for getting help anyway? Aren't the days of 
> Bulletin Board BBS's gone?
>
>   
People who know how to concisely ask a question, mostly.
> Anyway...
>
> I installed ZCS for the first time today. Most things are running except I 
> cannot send or receive mail. I get MTA errors. I assume that it is not 
> running. When I send I get unable to connect to MTA.
>
> How do I diagnose the issue? 
>
> in /var/log/zimbra.log: 
>
> Nov  2 17:57:28 indie postfix/postfix-script[9282]: warning: not owned by 
> root: /opt/zimbra/data/postfix/spool
> Nov  2 17:57:28 indie postfix/postfix-script[9289]: warning: not owned by 
> root: /opt/zimbra/postfix-2.6.5.2z/conf/main.cf
> Nov  2 17:57:28 indie postfix/postfix-script[9290]: warning: not owned by 
> root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf
> Nov  2 17:57:28 indie postfix/postfix-script[9291]: warning: not owned by 
> root: /opt/zimbra/postfix-2.6.5.2z/conf/master.cf.in
> Nov  2 17:57:28 indie postfix/postfix-script[9294]: warning: not owned by 
> postfix: /opt/zimbra/data/postfix/./spool/maildrop/E18EC1C1048D
> Nov  2 17:57:28 indie postfix/postfix-script[9295]: warning: not owned by 
> postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid
> Nov  2 17:57:28 indie postfix/postfix-script[9308]: starting the Postfix mail 
> system
> Nov  2 17:57:28 indie postfix/master[9309]: fatal: bind 0.0.0.0 port 25: 
> Address already in use
>   
Kill sendmail, postfix, exim, qmail, or whatever else you've got 
running.  One thing to be clear on is that Zimbra changes a LOT on your 
box; that's why in production I've always run it within its own VM, so 
it can break anything it likes without affecting anything I care about.
>
> I have not done anything with Postfix at allU am sure it is the Fatal 
> Bind message above, do I need to configure Postfix? I thought Zimbra did that 
> on install?
>   
Yup.  It does.  But you need to kill any other MTA first.

The Zimbra setup guide is very clear about this-- how did you get this 
far along without referencing it?

-- Corey / KB1JWQ
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Re: [CentOS] Zimbra help?

2009-11-03 Thread ABOKHALAF, Nassri Abdellatif
Hi

Like said before. Kill all other MTA's and make shore they remain stopped at 
system start.

Regarding Zimbra MTA issues, i've always ended up with dns problems as the 
cause of mta malfunction.

Check if the DNS you provided at /etc/resolv.conf is resolving correctly the 
zimbra server name.
Check local /etc/hosts file to see if your server is listed there correctly.

At last, check the firewall it may be blocking smtp.

Regards,

Nassri


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Re: [CentOS] Zimbra help?

2009-11-04 Thread Neil Muller
On 03/11/2009, at 8:06 PM, Corey Chandler wrote:

> ML wrote:
>> Hi All,
>>
>> Is anyone versed in Zimbra?
> Extremely-- and I know that Zimbra is flat out not supported under
> CentOS, by their own decision.  If this is community edition, it's a
> different kettle of fish entirely.

I run Zimbra (commercial) on Centos for my employers and there is no  
problem running Zimbra on Centos or on getting support from Zimbra for  
Zimbra on Centos.  Where did this idea of "no support for  Zimbra on  
Centos"  come from?

Neil
n...@neologix.net

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Re: [CentOS] Zimbra help?

2009-11-04 Thread Rainer Duffner
Neil Muller schrieb:
>
> I run Zimbra (commercial) on Centos for my employers and there is no  
> problem running Zimbra on Centos or on getting support from Zimbra for  
> Zimbra on Centos.  Where did this idea of "no support for  Zimbra on  
> Centos"  come from?
>
>   


It comes from the fact that if a problem with Zimbra can be tracked down
to a problem in RHEL, Zimbra will work with RedHat to get a fix.
If the problem is in CentOS, you will have to work with this forum
basically to get it fixed...

Depending on the size of your customer-base, it may make sense to spend
those bucks for a yearly RHEL license


Rainer
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Re: [CentOS] Zimbra help?

2009-11-04 Thread Neil Muller
On 04/11/2009, at 9:50 PM, Rainer Duffner wrote:

> Neil Muller schrieb:
>>
>> I run Zimbra (commercial) on Centos for my employers and there is no
>> problem running Zimbra on Centos or on getting support from Zimbra  
>> for
>> Zimbra on Centos.  Where did this idea of "no support for  Zimbra on
>> Centos"  come from?
>>
>>
>
>
> It comes from the fact that if a problem with Zimbra can be tracked  
> down
> to a problem in RHEL, Zimbra will work with RedHat to get a fix.
> If the problem is in CentOS, you will have to work with this forum
> basically to get it fixed...

That's not exactly the same as saying that Zimbra is not supported on  
Centos which is a much more sweeping statement.

> Depending on the size of your customer-base, it may make sense to  
> spend
> those bucks for a yearly RHEL license

Are you saying that there is a current problem with Zimbra on RHEL and  
Centos and that this problem will only be fixed for RHEL? Won't a RHEL  
fix eventually flow through in to Centos?

Neil
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Re: [CentOS] Zimbra help?

2009-11-04 Thread Rainer Duffner
Neil Muller schrieb:
> On 04/11/2009, at 9:50 PM, Rainer Duffner wrote:
>
>   
>> It comes from the fact that if a problem with Zimbra can be tracked  
>> down
>> to a problem in RHEL, Zimbra will work with RedHat to get a fix.
>> If the problem is in CentOS, you will have to work with this forum
>> basically to get it fixed...
>> 
>
> That's not exactly the same as saying that Zimbra is not supported on  
> Centos which is a much more sweeping statement.
>
>   
>> Depending on the size of your customer-base, it may make sense to  
>> spend
>> those bucks for a yearly RHEL license
>> 
>
> Are you saying that there is a current problem with Zimbra on RHEL and  
> Centos


No, I said "if".

>  and that this problem will only be fixed for RHEL? Won't a RHEL  
> fix eventually flow through in to Centos?
>   

If the problem doesn't  exist on RHEL, they probably won't come-up with
a fix, right?




Rainer





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Re: [CentOS] Zimbra help?

2009-11-04 Thread Alberto M. dos Reis
I run zimbra community version on a CentOS 5.3. No problem at all. I
will upgrade to centos 5.4 and see if it causes any problem. 

Joao Reis.
http://www.intesys.com.br/

On Wed, 2009-11-04 at 21:24 +1100, Neil Muller wrote:
> On 03/11/2009, at 8:06 PM, Corey Chandler wrote:
> 
> > ML wrote:
> >> Hi All,
> >>
> >> Is anyone versed in Zimbra?
> > Extremely-- and I know that Zimbra is flat out not supported under
> > CentOS, by their own decision.  If this is community edition, it's a
> > different kettle of fish entirely.
> 
> I run Zimbra (commercial) on Centos for my employers and there is no  
> problem running Zimbra on Centos or on getting support from Zimbra for  
> Zimbra on Centos.  Where did this idea of "no support for  Zimbra on  
> Centos"  come from?
> 
> Neil
> n...@neologix.net
> 
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Re: [CentOS] Zimbra help?

2009-11-04 Thread Corey Chandler
Neil Muller wrote:
> On 03/11/2009, at 8:06 PM, Corey Chandler wrote:
>
>   
>> ML wrote:
>> 
>>> Hi All,
>>>
>>> Is anyone versed in Zimbra?
>>>   
>> Extremely-- and I know that Zimbra is flat out not supported under
>> CentOS, by their own decision.  If this is community edition, it's a
>> different kettle of fish entirely.
>> 
>
> I run Zimbra (commercial) on Centos for my employers and there is no  
> problem running Zimbra on Centos or on getting support from Zimbra for  
> Zimbra on Centos.  Where did this idea of "no support for  Zimbra on  
> Centos"  come from?
>   

Citation: 
http://www.zimbra.com/forums/announcements/14116-centos-not-supported.html


Based upon my experience with Zimbra (and other similar vendors), I'm a 
big fan of NOT having anything that they don't explicitly support 
touching the Zimbra box.  It helps keep the fingerpointing to a minimum 
when things end up going wrong; if they can point to the OS as a reason 
to claim a box is "unsupported," they will; compared to the cost of a 
Zimbra license, the $400 or whatnot for RHEL is inconsequential.

-- Corey / KB1JWQ
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Re: [CentOS] Zimbra help?

2009-11-04 Thread Corey Chandler
Corey Chandler wrote:
> Citation: 
> http://www.zimbra.com/forums/announcements/14116-centos-not-supported.html
>   

Er, this was updated and linked, just noticed that.

But the update reads:
On the issue of support, it isn’t that you can’t run CentOS, it’s just 
that it’s not officially supported as a part of our release and QA 
engineering.

I'm not a fan of giving them that out to avoid supporting an issue. :-)

-- Corey / KB1JWQ
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Re: [CentOS] Zimbra help?

2009-11-04 Thread John R Pierce
Corey Chandler wrote:
> Corey Chandler wrote:
>   
>> Citation: 
>> http://www.zimbra.com/forums/announcements/14116-centos-not-supported.html
>>   
>> 
>
> Er, this was updated and linked, just noticed that.
>   

indeed, and the followup links to...

http://www.zimbra.com/forums/announcements/14213-our-centos-users.html

which clarifies that the CentOS4 problem in the prior bulletin turned 
out to be a customer-installed Perl 5.8.8 which caused problems with 
Scalar::Util and that in fact, stock CentOS 4.5 and 4.6 worked just fine 
for them.


The real issue is, when running complex multi-faceted software systems, 
you really can't just update things at random and expect it to all play 
nicely.


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Re: [CentOS] Zimbra help?

2009-11-04 Thread Corey Chandler
John R Pierce wrote:
>
> indeed, and the followup links to...
>
> http://www.zimbra.com/forums/announcements/14213-our-centos-users.html
>
> which clarifies that the CentOS4 problem in the prior bulletin turned 
> out to be a customer-installed Perl 5.8.8 which caused problems with 
> Scalar::Util and that in fact, stock CentOS 4.5 and 4.6 worked just fine 
> for them.
>
>   
Absolutely-- but you'll note that even though the issue was customer 
inflicted, their FIRST response was to say "CentOS isn't supported!"

Had the customer been running RHEL, there wouldn't have been a 50 hour 
delay between "CentOS is the problem!" and "Er, looks like it was an 
extra package the customer had installed."  "Works on RHEL, you're 
running CentOS," while a canard in most cases, is very easy for a 
support organization to trot out.  Of course, your mileage may vary...
> The real issue is, when running complex multi-faceted software systems, 
> you really can't just update things at random and expect it to all play 
> nicely.
>   
Obviously. :-)


-- Corey / KB1JWQ
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