Re: [CentOS] Looking for a CentOS-friendly online backup company
On Sat, May 11, 2013 at 12:16 AM, Digimer wrote: > >So does anyone know of an online backup company that _will_ support > CentOS (and Windows)? > >Any pointers will be much appreciated! > Not an online but an in-house solution. Symantec Netbackup (or whatever it is called) apparently supports a whole bunch of Linux distros (as client). Recently, I deployed a CentOS LAMP server (guest in Windows Hyper-V) and the data center guys installed the CentOS client in it for daily backups. Perhaps some online vendor who is using the same in their infra can support CentOS. -- Arun Khan Sent from my non-iphone/non-android device ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On Sat, May 11, 2013 at 12:25 AM, wrote: > > I once started a support call with Sun/Oracle *shudder*, and > the engineer got all huffy, they didn't support CentOS (it was a hardware > problem), and he obviously didn't know anything about it. I escalated, and > got another engineer (and the story goes downhill from there). > It is a similar experience with Intel, Dell, ... The OS is not on their compatible list? Sorry can't help you, never mind it is a hardware problem. Whenever there is hardware problem, I play dumb and 'do' whatever they ask me to do and report failure for each operation. Eventually I get a RMA number. I run a small time consulting operation and this is the kind of flack I get. It is just not Linux. On an Intel S3000AH board, certified for Windows 2003 server, I was told that Windows 2008 server was not supported. -- Arun Khan Sent from my non-iphone/non-android device ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Am 10.05.2013 um 23:49 schrieb Digimer : > On 05/10/2013 05:46 PM, Reindl Harald wrote: >> >> Am 10.05.2013 23:41, schrieb Digimer: >>> Because CentOS works just fine for them. They've used it going back to >>> CentOS 4 days without issue. Suggesting they rebuild long-in-production >>> servers for the sake of a backup company is not going to fly. >> >> who needs to rebuild? >> replace the release-packages and you are mostly done >> >> that is what "binary compatible" means >> the only changes in CentOS are release name and logos / trademarks >> >>> That it is someone else's money doesn't change my responsibility to >>> deliver the best bang for the buck >> >> that is a differnet story as above >> >> after years of expierience i would recommend let them alone >> in case of service you can and will not provide at your own >> because you will be resposible for any mistake from the >> customers point of view becasue you recommended whatever > > As I mentioned initially; We don't do backups and we don't want to do > it, either. That said, it's a service our clients are (strongly) asking > for. > > We're not looking for a company to simply recommend, but one to partner > with or become a reseller of. The goal is that the client maintains a > single point of contact, us, and we pay a proper backup company for the > support and service. Not sure what your scenario looks like but what about http://www.baculasystems.com -- LF ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 05:46 PM, Reindl Harald wrote: > > > Am 10.05.2013 23:41, schrieb Digimer: >> Because CentOS works just fine for them. They've used it going back to >> CentOS 4 days without issue. Suggesting they rebuild long-in-production >> servers for the sake of a backup company is not going to fly. > > who needs to rebuild? > replace the release-packages and you are mostly done > > that is what "binary compatible" means > the only changes in CentOS are release name and logos / trademarks > >> That it is someone else's money doesn't change my responsibility to >> deliver the best bang for the buck > > that is a differnet story as above > > after years of expierience i would recommend let them alone > in case of service you can and will not provide at your own > because you will be resposible for any mistake from the > customers point of view becasue you recommended whatever As I mentioned initially; We don't do backups and we don't want to do it, either. That said, it's a service our clients are (strongly) asking for. We're not looking for a company to simply recommend, but one to partner with or become a reseller of. The goal is that the client maintains a single point of contact, us, and we pay a proper backup company for the support and service. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 04:16 PM, Les Mikesell wrote: > On Fri, May 10, 2013 at 2:30 PM, Digimer wrote: >>> >> I know that it's binary compatible and that the software that works for >> RHEL will work for CentOS. What I mean by "supported" is a company who >> will see the host OS is CentOS and not throw up their hands and say >> "sorry, not supported!". >> >> My fear is that, a year from now, something will go wrong and the >> company we choose won't help us. We're not a backup company and we have >> no interest in becoming one, either. So we want to find a company to >> partner with who will see "CentOS" and still help us. So in short, this >> is a political, not technical question. > > If it is somebody else's money, and that somebody else wants support, > why aren't you pointing them to RHEL in the first place? Because CentOS works just fine for them. They've used it going back to CentOS 4 days without issue. Suggesting they rebuild long-in-production servers for the sake of a backup company is not going to fly. That it is someone else's money doesn't change my responsibility to deliver the best bang for the buck. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On Fri, May 10, 2013 at 2:30 PM, Digimer wrote: >> > I know that it's binary compatible and that the software that works for > RHEL will work for CentOS. What I mean by "supported" is a company who > will see the host OS is CentOS and not throw up their hands and say > "sorry, not supported!". > > My fear is that, a year from now, something will go wrong and the > company we choose won't help us. We're not a backup company and we have > no interest in becoming one, either. So we want to find a company to > partner with who will see "CentOS" and still help us. So in short, this > is a political, not technical question. If it is somebody else's money, and that somebody else wants support, why aren't you pointing them to RHEL in the first place? -- Les Mikesell lesmikes...@gmail.com ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 02:55 PM, m.r...@5-cent.us wrote: > Digimer wrote: >> Hi all. >> >> We've got a lot of customers running CentOS 5 and 6 servers. We've >> been asked by many to provide backup, which is something we don't want >> to do in house. So we started looking for backup companies to partner >> with. The problem is that the ones we've found who support RHEL won't >> support CentOS. >> >> So does anyone know of an online backup company that _will_ support >> CentOS (and Windows)? > > Don't know of any... but ask to talk to an SE (sales engineer), rather > than just sales. I'd assume they know *nothing* of distros. > > I once started a support call with Sun/Oracle *shudder*, and > the engineer got all huffy, they didn't support CentOS (it was a hardware > problem), and he obviously didn't know anything about it. I escalated, and > got another engineer (and the story goes downhill from there). > > mark I talked to a couple companies that support RHEL, explained that CentOS was binary compatible and they were not interested in helping us. As I mentioned to Reindl, this is a political question more than a technical one. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 02:50 PM, Reindl Harald wrote: > > > Am 10.05.2013 20:46, schrieb Digimer: >> We've got a lot of customers running CentOS 5 and 6 servers. We've >> been asked by many to provide backup, which is something we don't want >> to do in house. So we started looking for backup companies to partner >> with. The problem is that the ones we've found who support RHEL won't >> support CentOS > > what needs to be "supported" - CentOS is *binary compatible* > > what sorts of "backup" > a backup can be anything, data, OS-images, snapshots, rsync > > if it is only *data* simply setup a SAN storage with a virtual > machine per customer and stup rsnapshot at your own, if it > is not liked inhouse rent a rack whereever > I know that it's binary compatible and that the software that works for RHEL will work for CentOS. What I mean by "supported" is a company who will see the host OS is CentOS and not throw up their hands and say "sorry, not supported!". My fear is that, a year from now, something will go wrong and the company we choose won't help us. We're not a backup company and we have no interest in becoming one, either. So we want to find a company to partner with who will see "CentOS" and still help us. So in short, this is a political, not technical question. As for what to backup; We're just looking for application data backup, not OS data. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Am Fri, 10 May 2013 14:46:23 -0400 schrieb Digimer : > Hi all. > >We've got a lot of customers running CentOS 5 and 6 servers. We've > been asked by many to provide backup, which is something we don't > want to do in house. So we started looking for backup companies to > partner with. The problem is that the ones we've found who support > RHEL won't support CentOS. > >So does anyone know of an online backup company that _will_ > support CentOS (and Windows)? > >Any pointers will be much appreciated! Have you looked at crashplan? I haven't really tried it, but it would be something I'd look at. ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Oh, these guys look exactly like what I need. I've put a call into them and am waiting for a call back. Thank you! On 05/10/2013 03:02 PM, Eero Volotinen wrote: > Rsync.net ? > 10.5.2013 21.47 "Digimer" kirjoitti: > >> Hi all. >> >> We've got a lot of customers running CentOS 5 and 6 servers. We've >> been asked by many to provide backup, which is something we don't want >> to do in house. So we started looking for backup companies to partner >> with. The problem is that the ones we've found who support RHEL won't >> support CentOS. >> >> So does anyone know of an online backup company that _will_ support >> CentOS (and Windows)? >> >> Any pointers will be much appreciated! >> >> digimer >> >> -- >> Digimer >> Papers and Projects: https://alteeve.ca/w/ >> What if the cure for cancer is trapped in the mind of a person without >> access to education? >> ___ >> CentOS mailing list >> CentOS@centos.org >> http://lists.centos.org/mailman/listinfo/centos >> > ___ > CentOS mailing list > CentOS@centos.org > http://lists.centos.org/mailman/listinfo/centos > -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Rsync.net ? 10.5.2013 21.47 "Digimer" kirjoitti: > Hi all. > >We've got a lot of customers running CentOS 5 and 6 servers. We've > been asked by many to provide backup, which is something we don't want > to do in house. So we started looking for backup companies to partner > with. The problem is that the ones we've found who support RHEL won't > support CentOS. > >So does anyone know of an online backup company that _will_ support > CentOS (and Windows)? > >Any pointers will be much appreciated! > > digimer > > -- > Digimer > Papers and Projects: https://alteeve.ca/w/ > What if the cure for cancer is trapped in the mind of a person without > access to education? > ___ > CentOS mailing list > CentOS@centos.org > http://lists.centos.org/mailman/listinfo/centos > ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Digimer wrote: > Hi all. > >We've got a lot of customers running CentOS 5 and 6 servers. We've > been asked by many to provide backup, which is something we don't want > to do in house. So we started looking for backup companies to partner > with. The problem is that the ones we've found who support RHEL won't > support CentOS. > >So does anyone know of an online backup company that _will_ support > CentOS (and Windows)? Don't know of any... but ask to talk to an SE (sales engineer), rather than just sales. I'd assume they know *nothing* of distros. I once started a support call with Sun/Oracle *shudder*, and the engineer got all huffy, they didn't support CentOS (it was a hardware problem), and he obviously didn't know anything about it. I escalated, and got another engineer (and the story goes downhill from there). mark ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
