Re: Before you rush to tell me what to do ... (was: Quick note from the CF Team....) --- UPDATE ON MIKE'S ISSUE...

2003-06-03 Thread Doug White
Ahhh, I see!   Server purchasers do not as a custom spend a lot on video cards,
however, there should have been a big error notice on the screen when that
happens.

I would be interested in the script or command line code to run the updated in
"silent mode" and what configuration options I would have, so as not to lock up
the server. I did not see that in the docs.

In my case, the machine has an NVIDIA 64 video card, so screen resolution,
colors would not be an issue.
it is set at 1284x1024 and 32 million colors at present.

In fact, if there is someone who is really competent on updater installs, I can
grant them remote access, and then they can run it for me.  (grin, and begging)

I think it would really help my blood pressure as well as my attitude if I
became a happy camper again! :-)

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- Original Message - 
From: "Damon Cooper" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Monday, June 02, 2003 3:46 PM
Subject: Before you rush to tell me what to do ... (was: Quick note from the CF
Team) --- UPDATE ON MIKE'S ISSUE...


| FYI: (if anyone's keeping track), it looks a lot like the issue Mike's ISP guy
was having was due to running the Updater installer under 16 colors (256 or
higher required, or you can use the "silent installer" with pre-loaded options).
|
| The Updater installer would spin CPU at 100% or just exit, I believe.
|
| 256 colors or higher is a known ZeroG "InstallAnywhere" requirement...there's
an open case at ZeroG.  We'll make sure we check for this if possible, or at
least be crystal clear in system requirements for Windows going forward if this
turns out to be the problem, since it runs on Java and uses Swing.
|
| More to come
|
|
| 
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Re: Before you rush to tell me what to do ... (was: Quick note from the CF Team....) --- UPDATE ON MIKE'S ISSUE...

2003-06-03 Thread Jochem van Dieten
Damon Cooper wrote:
> FYI: (if anyone's keeping track), it looks a lot like the issue Mike's ISP guy was 
> having was due to running the Updater installer under 16 colors (256 or higher 
> required, or you can use the "silent installer" with pre-loaded options).


What's happening is the updater is apparently installing ok, but 
afterwards it opens a blank browser page that remains blank.


With those symptoms, I doubt it is InstallAnywhere crashing. Although I 
would be interested to see if the install works on port 8500.


> The Updater installer would spin CPU at 100% or just exit, I believe.  

It exits at the point where the InstallAnywhere extractor splash screen 
should disappear and the first CF MX specific screen should be 
displayed. (I even ran into that one when installing BlueDragon.)
Took me a while to figure that one out too :-(


> 256 colors or higher is a known ZeroG "InstallAnywhere" requirement...there's an 
> open case at ZeroG.  We'll make sure we check for this if possible, or at least be 
> crystal clear in system requirements for Windows going forward if this turns out to 
> be the problem, since it runs on Java and uses Swing.

The silent install works very nice (I actually prefer it, because it 
gives me a configuration file I can archive together with the rest of 
the server documentation).

Jochem


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Before you rush to tell me what to do ... (was: Quick note from the CF Team....) --- UPDATE ON MIKE'S ISSUE...

2003-06-03 Thread Damon Cooper
FYI: (if anyone's keeping track), it looks a lot like the issue Mike's ISP guy was 
having was due to running the Updater installer under 16 colors (256 or higher 
required, or you can use the "silent installer" with pre-loaded options).

The Updater installer would spin CPU at 100% or just exit, I believe.  

256 colors or higher is a known ZeroG "InstallAnywhere" requirement...there's an open 
case at ZeroG.  We'll make sure we check for this if possible, or at least be crystal 
clear in system requirements for Windows going forward if this turns out to be the 
problem, since it runs on Java and uses Swing.

More to come


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