Re: CFTicket
Does CFTicket work with ColdFusion 8? I tried installing 2 times and get the following error: 500 ROOT CAUSE: java.lang.NoSuchMethodError: coldfusion.runtime.CFPage.XmlSearch(Lcoldfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; at cfAppInit2ecfc1414867942$funcINIT.runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:56) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210) at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:358) at cfApplication2ecfm1312025504.runPage(C:\CFusionMX7\wwwroot\trial\Application.cfm:31) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.CfincludeFilter.include(CfincludeFilter.java:33) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:214) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:74) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.CfmServlet.service(CfmServlet.java:175) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) at jrun.servlet.FilterChain.service(FilterChain.java:101) at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42) at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:284) at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543) at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203) at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:320) at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428) at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:266) at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) javax.servlet.ServletException: ROOT CAUSE: java.lang.NoSuchMethodError: coldfusion.runtime.CFPage.XmlSearch(Lcoldfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; at cfAppInit2ecfc1414867942$funcINIT.runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:56) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210) at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:358) at cfApplication2ecfm1312025504.runPage(C:\CFusionMX7\wwwroot\trial\Application.cfm:31) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.CfincludeFilter.include
Re: CFTicket
Michael, If you are installing the trial, it doesn't work on CF8 as-is. The reason is that it was compiled under CF7, and it seems as though CF7 compiled files don't play well with CF8. A few other customers also had this issue, and we have a special CF8 trial version at: http://www.cornfeed.com/index.cfm/go/download/file/cfticket_209_trial_cf8 The full version, since it's not encrypted, doesn't have this issue and works across CF6-CF8. Cedric Does CFTicket work with ColdFusion 8? I tried installing 2 times and get the following error: 500 ROOT CAUSE: java.lang.NoSuchMethodError: coldfusion.runtime.CFPage. XmlSearch(Lcol dfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; at cfAppInit2ecfc1414867942$funcINIT. runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter. invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter. java:56) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210) at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:358) at cfApplication2ecfm1312025504. runPage(C:\CFusionMX7\wwwroot\trial\Application.cfm:31) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.CfincludeFilter.include(CfincludeFilter. java:33) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter. java:214) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter. java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter. java:74) at coldfusion.filter.ClientScopePersistenceFilter. invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter. java:22) at coldfusion.CfmServlet.service(CfmServlet.java:175) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet. java:89) at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) at coldfusion.monitor.event.MonitoringServletFilter. doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter. java:46) at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) at jrun.servlet.FilterChain.service(FilterChain.java:101) at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain. java:42) at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher. java:284) at jrun.servlet.ServletEngineService.dispatch(ServletEngineService. java:543) at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService. java:203) at jrunx.scheduler.ThreadPool$DownstreamMetrics. invokeRunnable(ThreadPool.java:320) at jrunx.scheduler.ThreadPool$ThreadThrottle. invokeRunnable(ThreadPool.java:428) at jrunx.scheduler.ThreadPool$UpstreamMetrics. invokeRunnable(ThreadPool.java:266) at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) javax.servlet.ServletException: ROOT CAUSE: java.lang.NoSuchMethodError: coldfusion.runtime.CFPage. XmlSearch(Lcol dfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; at cfAppInit2ecfc1414867942$funcINIT. runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter. invoke(UDFMethod.java:324) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter. java:56) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210
CFTicket?
Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195265 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
RE: CFTicket?
http://www.mindkeeper.net/products/csc -Original Message- From: Richard Colman [mailto:[EMAIL PROTECTED] Sent: Thursday, February 17, 2005 3:07 PM To: CF-Talk Subject: CFTicket? Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195270 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
MORE: CFTicket?
TNX for the reference. However, I also need a call log for customer support requests coming in by telephone. Any recommendations appreciated. Rick Colman -Original Message- From: Adkins, Randy [mailto:[EMAIL PROTECTED] Sent: Thursday, February 17, 2005 12:31 PM To: CF-Talk Subject: RE: CFTicket? http://www.mindkeeper.net/products/csc -Original Message- From: Richard Colman [mailto:[EMAIL PROTECTED] Sent: Thursday, February 17, 2005 3:07 PM To: CF-Talk Subject: CFTicket? Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195272 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
RE: CFTicket?
I've contacted the site owner about it being down. Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195273 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
Re: CFTicket?
It's definitely worthwhile!! I just spoke with Cedric, he said they are just experiencing a few server issues... they should be sorted shortly.. On Thu, 17 Feb 2005 15:30:41 -0500, Adkins, Randy [EMAIL PROTECTED] wrote: http://www.mindkeeper.net/products/csc -Original Message- From: Richard Colman [mailto:[EMAIL PROTECTED] Sent: Thursday, February 17, 2005 3:07 PM To: CF-Talk Subject: CFTicket? Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195285 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
Re: CFTicket?
Rick, Sorry about our site being down. It should (hopefully) be up by the end of the week. If you have any questions or want me to setup a personal demo for you until the real demo comes back online, just let me know. Also, you should be able to log support calls by creating tickets manually from within CFTicket. Like I said, shoot me an email offline if you have questions. Cedric Whatever happened to CFTicket? Are they still around? Is the application worthwhile for low-medium volumes of customer support? If not, can anyone recommend another CF (or other) web-based customer support tracking application? TNX. Rick Colman ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:195329 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
CFTicket 2 released
Just wanted to let everyone know that we have released CFTicket 2. I want to thank everyone on the list who helped us out in the beta testing. Because of all the great people, I am giving 20% off the current price as a thank you to everyone here. You can get more details at http://www.cornfeed.com or email me off-list if you have any questions. Cedric [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
OT: CFTicket 2.0 Beta Test
Hey Folks, We just released the first beta of CFTicket 2.0. For those who don't know, CFTicket is a customer support, trouble ticket application. This new version uses CFC's and therefore requires CFMX. We are having an open beta test for anyone who wishes to test. Just download, install, and presto. We are looking for feedback on features and any bugs that people find. You can find more information at http://www.cornfeed.com/beta/ . If anyone has any other questions or has trouble installing CFTicket 2.0, feel free to contact me directly off-list. Thanks, Cedric [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
Re: CFTicket
Larry C. Lyons wrote: stas wrote: I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas Stas, There's also WEBGUNS Call Center Tracker, V1.0 It would really help if I provided a URL for this: http://www.macromedia.com/cfusion/exchange/index.cfm#view=sn106viewName=Exchange%20Search%20Detailsloc=en_usauthorid=33573048page=0scrollPos=0subcatid=0snid=sn106itemnumber=0extid=1002568catid=0 larry [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
Re: CFTicket
stas wrote: I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas Stas, There's also WEBGUNS Call Center Tracker, V1.0 [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
RE: CFTicket
URL? _ From: Larry C. Lyons [mailto:[EMAIL PROTECTED] Sent: Sunday, December 07, 2003 12:37 PM To: CF-Talk Subject: Re: CFTicket stas wrote: I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas Stas, There's also WEBGUNS Call Center Tracker, V1.0 _ [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
Re: CFTicket
I've a trouble ticket / helpdesk application. You may check the demo: URL: http://216.218.205.107/helpdesk/backoffice Sysadmin login: username: [EMAIL PROTECTED] pass: helpdesk Currently it supports: 1. Unlimited email accounts, smtp servers. Support all types of SMTP and POP3 server. 2. Unlimited help categories and support hierarchical help categories. 3. Unlimited users 4. Scheduled email download. 5. Able to distribute questions into multiple support departments. Support convergent answers. 6. Knowledge base management, viewable and searchable by helpdesk agent and/or for public. 7. Support both first-contact ticket and next contact ticket w/ history. 8. Support automatic and manual escalation. 9. Support customer groups, so you can mail selected customers for new info, kb, etc etc. 10. And many more :) I built this application personally using CF5 and MS SQL, so feel free to try this app, and let me know what you think. It's not 100% finish though, need some 'list' functionalities, like user list, category list, etc. But the main functionality already works. Okay, If you need a how-to on using this helpdesk, mail me off-list Look forward to your feedback. Thanks a lot, Rizal At 04:38 AM 12/6/2003, you wrote: I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
Re: CFTicket
oi stas!! We'vebeenusingitsincetheearlyreleasesfor www.terraxsite.com and are getting ready to implementitfor www.terraserver.com very soon. It works great for us. Any issues that we have run intohave been quickly resolved by the developers. It saves us a ton of time. It makes me having to deal with the customer service aspect bearable. --- Critter Gewlas Macromedia Certified Advanced ColdFusion Developer TerraVerge Corporation --- -- Friday, December 5, 2003, 4:38:25 PM, you wrote: s I am looking for a trouble-ticket/customer service type of application and s found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ s Has anyone implemented this solution and have good/bad comments about it? s Thank you, s Stas s [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
Re: CFTicket
Thanks... Critter! - Original Message - From: Critter To: CF-Talk Sent: Saturday, December 06, 2003 9:32 AM Subject: Re: CFTicket oi stas!! We'vebeenusingitsincetheearlyreleasesfor www.terraxsite.com and are getting ready to implementitfor www.terraserver.com very soon. It works great for us. Any issues that we have run intohave been quickly resolved by the developers. It saves us a ton of time. It makes me having to deal with the customer service aspect bearable. --- Critter Gewlas Macromedia Certified Advanced ColdFusion Developer TerraVerge Corporation --- -- Friday, December 5, 2003, 4:38:25 PM, you wrote: s I am looking for a trouble-ticket/customer service type of application and s found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ s Has anyone implemented this solution and have good/bad comments about it? s Thank you, s Stas s [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
CFTicket
I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
RE: CFTicket
I asked the person that works with CFticket and she said that it is OK but there are many better ones out there (or at least she is sure of that). She said that one of the major problems with it is the lack of the ability to send attachments. I also noticed that it has some general issues with the mail server. TK -Original Message- From: stas [mailto:[EMAIL PROTECTED] Sent: Friday, December 05, 2003 4:38 PM To: CF-Talk Subject: CFTicket I am looking for a trouble-ticket/customer service type of application and found CFTicket on the Exchange; the developer is at http://www.cornfeed.com/ Has anyone implemented this solution and have good/bad comments about it? Thank you, Stas [Todays Threads] [This Message] [Subscription] [Fast Unsubscribe] [User Settings]
CFTicket Beta Testers Needed.
oi List!! We are currently looking for 10 beta testers for our new ColdFusion based ticketing system. Below is a quick list of features it offers: Multiple Queues for different accounts Multiple Users allowed, all with different permissions Statistics for quick viewing of which queues are the busiest History of all communication between customer and your company Autoresponders to new and closed tickets Notification of new tickets Notification at certain intervals, or after each new ticket. Allows multiple recipients Powerful search engine Enhanced security allows only certain people into certain areas Color coding scheme allows quick viewing of which tickets have been responded to Quick navigation allows for more efficient work Built in Web-Mail allows for quick replying to Tickets Compatible with Windows and Unix/Linux and MSSQL, Microsoft Access, and MySQL You can read up on it at http://www.cornfeed.com and if you are interested in helping us beta test the app, please send an email to [EMAIL PROTECTED] Cheers Critz __ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
