Re: How to interpret log files?

2010-07-15 Thread Tom Chiverton

On Wednesday 14 Jul 2010 14:08:25 you wrote:
> Have you tried the other logs? The CF specific logs? They are fairly
> straight forward if it's a cf specific problem.
> Even if it doesn't show you what happened it might help point you in the
> right direction.

The first 503 in the web server log should narrow it down, for instance.

-- 
Tom Chiverton
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Re: How to interpret log files?

2010-07-14 Thread Michael Grant

Have you tried the other logs? The CF specific logs? They are fairly
straight forward if it's a cf specific problem.
Even if it doesn't show you what happened it might help point you in the
right direction.


On Wed, Jul 14, 2010 at 8:51 AM, Shannon Rhodes wrote:

>
> We are attempting to interpret the event log.  Seems like the logs are just
> a guessing game without documentation.
>
> 

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Re: How to interpret log files?

2010-07-14 Thread Shannon Rhodes

We are attempting to interpret the event log.  Seems like the logs are just a 
guessing game without documentation. 

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Re: How to interpret log files?

2010-07-14 Thread Michael Grant

Which logs are you checking? I've always found that between the application,
server and exception logs they are fairly useful tracking down issues.


On Wed, Jul 14, 2010 at 8:31 AM, Shannon Rhodes wrote:

>
> About a dozen developers were making all manner of changes.  Do the logs
> tell us nothing?  There's no documentation at all on what the log messages
> mean?  At least some kind of list of normal/expected actions?
>
> 

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Re: How to interpret log files?

2010-07-14 Thread Shannon Rhodes

About a dozen developers were making all manner of changes.  Do the logs tell 
us nothing?  There's no documentation at all on what the log messages mean?  At 
least some kind of list of normal/expected actions? 

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Re: How to interpret log files?

2010-07-14 Thread Tom Chiverton

On Tuesday 13 Jul 2010 19:16:09 you wrote:
> My boss sent us a snapshot of an event log after a 503 error shut down dev,

Who was running code then ? What code was new ? If you can find the request 
that killed CF, you have a chance of finding the issue... it does happen from 
time to time, normally memory related.

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Tom Chiverton
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2010, '09 and '08



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How to interpret log files?

2010-07-13 Thread Shannon Rhodes

My boss sent us a snapshot of an event log after a 503 error shut down dev, and 
asked us if anyone could figure out what it meant.  I spent some time searching 
online for some kind of guide to log messages, but I can't find anything at 
all.  At very least, it would be nice to know what kind of log messages are 
normal/expected so that problem events will jump out a bit more.

As far as a common sense reading, it looks like a pretty normal initialization 
of services, then it gets to "No JDBC data sources have been configured for 
this server".  I researched this error and discovered it was benign.  The next 
9 entries are all user x destroy entries (where x is some kind of servlet).  

I can't provide an explanation for what this means, though it seems vague 
enough that perhaps the log files will not be able to tell us why CF needed to 
be restarted...a shame, because on development, it very well could be a code 
issue.

Thanks for any hints anyone can throw my way! 

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