RE: TAPI = Ugly

2005-03-22 Thread Eric J. Hoffman
Well, I am up and running already after giving that little activex
control (interfacing via dynamic DHTML) a try.  Hope it helps someone
else in the future having it in the archives.




Eric J. Hoffman
Market Connections
2081 Industrial Blvd.
Stillwater
MN 55082
http://www.marketconnections.us
T: 651.207.1526

F: 651.207.1536

M: 952.210.9060

E: [EMAIL PROTECTED]


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-Original Message-

From: Eric J. Hoffman [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 22, 2005 1:36 PM
To: CF-Talk
Subject: RE: TAPI = Ugly

They have a software piece you install to enable integration (they say
via TAPI), but no documentation I can find how to interact with it.  Get
data from it, etc, just a helpful (not) little personal call manager
app.  I did find a promising solution at www.tapiex.com ... This is new
to me so just getting feet wet. 






Eric J. Hoffman
Market Connections
2081 Industrial Blvd.
Stillwater
MN 55082
http://www.marketconnections.us
T: 651.207.1526

F: 651.207.1536

M: 952.210.9060

E: [EMAIL PROTECTED]


This message contains confidential information and is intended only for
the individual named. If you are not the named addressee you should not
disseminate, distribute or copy this e-mail. Please notify the sender
immediately by e-mail if you have received this e-mail by mistake and
delete this e-mail from your system. E-mail transmission cannot be
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intercepted, corrupted, lost, destroyed, arrive late or incomplete, or
contain viruses. The sender therefore does not accept liability for any
errors or omissions in the contents of this message, which arise as a
result of e-mail transmission. If verification is required please
request a hard-copy version. 


-Original Message-

From: JediHomer [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 22, 2005 1:31 PM
To: CF-Talk
Subject: Re: TAPI = Ugly

Do they not have one already?

we had a phone system (not nortel) that came with an app (that even
interrated with Outlook  that was connected to exchange) that did a
similar thing

This was done with IP settings/protocol rather than TAPI itself im
pretty sure


On Tue, 22 Mar 2005 13:11:26 -0600, Eric J. Hoffman
<[EMAIL PROTECTED]> wrote:
> I have a requirement with our wonderful new Nortel system now to have 
> the intranet application interact and dial the phones, pop up customer

> records on inbounds, etc.
> 
> I know I need to do it via TAPI.  Are there any xml compliant pieces 
> one knows of that can send/interact with TAPI...or any pointers?
> Since this has to happen on each client machine, I prolly have to find

> a java/activex deal I suppose.  Thanks if anyone has experience in 
> this area!
> 
> Regards,
> 
> Eric J. Hoffman
> 
> 
> Eric J. Hoffman
> Market Connections
> 2081 Industrial Blvd.
> Stillwater
> MN 55082
> http://www.marketconnections.us
> T: 651.207.1526
> 
> F: 651.207.1536
> 
> M: 952.210.9060
> 
> E: [EMAIL PROTECTED]
> 
> This message contains confidential information and is intended only
for the individual named. If you are not the named addressee you should
not disseminate, distribute or copy this e-mail. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake
and delete this e-mail from your system. E-mail transmission cannot be
guaranteed to be secure or error-free as information could be
intercepted, corrupted, lost, destroyed, arrive late or incomplete, or
contain viruses. The sender therefore does not accept liability for any
errors or omissions in the contents of this message, which arise as a
result of e-mail transmission. If verification is required please
request a hard-copy version.
> 
> 





~|
Logware (www.logware.us): a new and convenient web-based time tracking 
application. Start tracking and documenting hours spent on a project or with a 
client with Logware today. Try it for free with a 15 day trial acc

RE: TAPI = Ugly

2005-03-22 Thread Eric J. Hoffman
They have a software piece you install to enable integration (they say
via TAPI), but no documentation I can find how to interact with it.  Get
data from it, etc, just a helpful (not) little personal call manager
app.  I did find a promising solution at www.tapiex.com ... This is new
to me so just getting feet wet. 






Eric J. Hoffman
Market Connections
2081 Industrial Blvd.
Stillwater
MN 55082
http://www.marketconnections.us
T: 651.207.1526

F: 651.207.1536

M: 952.210.9060

E: [EMAIL PROTECTED]


This message contains confidential information and is intended only for the 
individual named. If you are not the named addressee you should not 
disseminate, distribute or copy this e-mail. Please notify the sender 
immediately by e-mail if you have received this e-mail by mistake and delete 
this e-mail from your system. E-mail transmission cannot be guaranteed to be 
secure or error-free as information could be intercepted, corrupted, lost, 
destroyed, arrive late or incomplete, or contain viruses. The sender therefore 
does not accept liability for any errors or omissions in the contents of this 
message, which arise as a result of e-mail transmission. If verification is 
required please request a hard-copy version. 


-Original Message-

From: JediHomer [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 22, 2005 1:31 PM
To: CF-Talk
Subject: Re: TAPI = Ugly

Do they not have one already?

we had a phone system (not nortel) that came with an app (that even
interrated with Outlook  that was connected to exchange) that did a
similar thing

This was done with IP settings/protocol rather than TAPI itself im
pretty sure


On Tue, 22 Mar 2005 13:11:26 -0600, Eric J. Hoffman
<[EMAIL PROTECTED]> wrote:
> I have a requirement with our wonderful new Nortel system now to have 
> the intranet application interact and dial the phones, pop up customer

> records on inbounds, etc.
> 
> I know I need to do it via TAPI.  Are there any xml compliant pieces 
> one knows of that can send/interact with TAPI...or any pointers?  
> Since this has to happen on each client machine, I prolly have to find

> a java/activex deal I suppose.  Thanks if anyone has experience in 
> this area!
> 
> Regards,
> 
> Eric J. Hoffman 
> 
> 
> Eric J. Hoffman
> Market Connections
> 2081 Industrial Blvd.
> Stillwater
> MN 55082
> http://www.marketconnections.us
> T: 651.207.1526
> 
> F: 651.207.1536
> 
> M: 952.210.9060
> 
> E: [EMAIL PROTECTED]
> 
> This message contains confidential information and is intended only
for the individual named. If you are not the named addressee you should
not disseminate, distribute or copy this e-mail. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake
and delete this e-mail from your system. E-mail transmission cannot be
guaranteed to be secure or error-free as information could be
intercepted, corrupted, lost, destroyed, arrive late or incomplete, or
contain viruses. The sender therefore does not accept liability for any
errors or omissions in the contents of this message, which arise as a
result of e-mail transmission. If verification is required please
request a hard-copy version.
> 
> 



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Re: TAPI = Ugly

2005-03-22 Thread JediHomer
Do they not have one already?

we had a phone system (not nortel) that came with an app (that even
interrated with Outlook  that was connected to exchange) that did a
similar thing

This was done with IP settings/protocol rather than TAPI itself im pretty sure


On Tue, 22 Mar 2005 13:11:26 -0600, Eric J. Hoffman
<[EMAIL PROTECTED]> wrote:
> I have a requirement with our wonderful new Nortel system now to have
> the intranet application interact and dial the phones, pop up customer
> records on inbounds, etc.
> 
> I know I need to do it via TAPI.  Are there any xml compliant pieces one
> knows of that can send/interact with TAPI...or any pointers?  Since this
> has to happen on each client machine, I prolly have to find a
> java/activex deal I suppose.  Thanks if anyone has experience in this
> area!
> 
> Regards,
> 
> Eric J. Hoffman 
> 
> Eric J. Hoffman
> Market Connections
> 2081 Industrial Blvd.
> Stillwater
> MN 55082
> http://www.marketconnections.us
> T: 651.207.1526
> 
> F: 651.207.1536
> 
> M: 952.210.9060
> 
> E: [EMAIL PROTECTED]
> 
> This message contains confidential information and is intended only for the 
> individual named. If you are not the named addressee you should not 
> disseminate, distribute or copy this e-mail. Please notify the sender 
> immediately by e-mail if you have received this e-mail by mistake and delete 
> this e-mail from your system. E-mail transmission cannot be guaranteed to be 
> secure or error-free as information could be intercepted, corrupted, lost, 
> destroyed, arrive late or incomplete, or contain viruses. The sender 
> therefore does not accept liability for any errors or omissions in the 
> contents of this message, which arise as a result of e-mail transmission. If 
> verification is required please request a hard-copy version.
> 
> 

~|
Logware (www.logware.us): a new and convenient web-based time tracking 
application. Start tracking and documenting hours spent on a project or with a 
client with Logware today. Try it for free with a 15 day trial account.
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TAPI = Ugly

2005-03-22 Thread Eric J. Hoffman
I have a requirement with our wonderful new Nortel system now to have
the intranet application interact and dial the phones, pop up customer
records on inbounds, etc.

I know I need to do it via TAPI.  Are there any xml compliant pieces one
knows of that can send/interact with TAPI...or any pointers?  Since this
has to happen on each client machine, I prolly have to find a
java/activex deal I suppose.  Thanks if anyone has experience in this
area!

Regards, 

Eric J. Hoffman 

Eric J. Hoffman
Market Connections
2081 Industrial Blvd.
Stillwater
MN 55082
http://www.marketconnections.us
T: 651.207.1526

F: 651.207.1536

M: 952.210.9060

E: [EMAIL PROTECTED]


This message contains confidential information and is intended only for the 
individual named. If you are not the named addressee you should not 
disseminate, distribute or copy this e-mail. Please notify the sender 
immediately by e-mail if you have received this e-mail by mistake and delete 
this e-mail from your system. E-mail transmission cannot be guaranteed to be 
secure or error-free as information could be intercepted, corrupted, lost, 
destroyed, arrive late or incomplete, or contain viruses. The sender therefore 
does not accept liability for any errors or omissions in the contents of this 
message, which arise as a result of e-mail transmission. If verification is 
required please request a hard-copy version.

~|
Find out how CFTicket can increase your company's customer support 
efficiency by 100%
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