Re: User Documentation - Any suggestions?
Nothing beats the combination of RoboHelp and Captivate. We build all our Plum documentation in RoboHelp, then export both the compiled .chm file and the HTML version for online viewing with a single click. The only other tool I would recommend is RoboScreenCapture (also from Macromedia). I've used about a half dozen capture tools over the years, and RoboScreenCapture beats them all, hands down. I'm not sure, but RoboScreenCapture might come with Captivate, so check before you buy. Respectfully, Adam Phillip Churvis Member of Team Macromedia http://www.ProductivityEnhancement.com Download Plum and other cool development tools, and get advanced intensive Master-level training: * C# & ASP.NET for ColdFusion Developers * ColdFusion MX Master Class * Advanced Development with CFMX and SQL Server 2000 - Original Message - From: "Jon Block" <[EMAIL PROTECTED]> To: "CF-Talk" Sent: Friday, January 14, 2005 10:42 AM Subject: User Documentation - Any suggestions? > We're trying to come up with a better way to document how our web > application works for our end users. Can anyone suggest a good tool or > software I should look at for creating and maintaining end user > documentation? > > Jon > > > ~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190552 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
Re: User Documentation - Any suggestions?
This is exactly what I'm doing in BlogFusion 4... rather than creating big sets of help docs, I'm actually putting page specific help on the bottom of each page. Jake countersinkdg.com >Jon, >My recommendation is to build it right into your application. Any other >form tends not be used or kept current. If your site has content mgmt >already included, this can be used for field, screen and task level >documentation. Since you will have to add the links to your app anyway, the >actual page maintenance doesn't need to be a separate app. > >My 2 cents. If I deserve change back, so be it. > >Andy > >-Original Message- >From: Jon Block > >We're trying to come up with a better way to document how our web >application works for our end users. Can anyone suggest a good tool or >software I should look at for creating and maintaining end user >documentation? > >Jon ~| Protect your mail server with built in anti-virus protection. It's not only good for you, it's good for everybody. http://www.houseoffusion.com/banners/view.cfm?bannerid=39 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190547 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
RE: User Documentation - Any suggestions?
Jon, My recommendation is to build it right into your application. Any other form tends not be used or kept current. If your site has content mgmt already included, this can be used for field, screen and task level documentation. Since you will have to add the links to your app anyway, the actual page maintenance doesn't need to be a separate app. My 2 cents. If I deserve change back, so be it. Andy -Original Message- From: Jon Block We're trying to come up with a better way to document how our web application works for our end users. Can anyone suggest a good tool or software I should look at for creating and maintaining end user documentation? Jon ~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190472 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
Re: User Documentation - Any suggestions?
I've been working on using simple UML activity diagrams for that purpose. Depends on what "document how our web application works" actually means. What exactly is it that you're trying to communicate to them? Laterz, J -- Continuum Media Group LLC Burnsville, MN 55337 http://www.web-relevant.com On Fri, 14 Jan 2005 10:42:09 -0500, Jon Block <[EMAIL PROTECTED]> wrote: > We're trying to come up with a better way to document how our web > application works for our end users. Can anyone suggest a good tool or > software I should look at for creating and maintaining end user > documentation? > > Jon > > ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190468 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
RE: User Documentation - Any suggestions?
Captivate and RoboHelp come to mind... both Macromedia products. -Original Message- From: Jon Block [mailto:[EMAIL PROTECTED] Sent: Friday, January 14, 2005 10:42 AM To: CF-Talk Subject: User Documentation - Any suggestions? We're trying to come up with a better way to document how our web application works for our end users. Can anyone suggest a good tool or software I should look at for creating and maintaining end user documentation? Jon ~| Flash for programmers - Flash MX Pro http://www.houseoffusion.com/banners/view.cfm?bannerid=56 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190453 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
User Documentation - Any suggestions?
We're trying to come up with a better way to document how our web application works for our end users. Can anyone suggest a good tool or software I should look at for creating and maintaining end user documentation? Jon ~| Purchase Homesite Plus with Dreamweaver from House of Fusion, a Macromedia Authorized Affiliate and support the CF community. http://www.houseoffusion.com/banners/view.cfm?bannerid=55 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190451 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
