resend: CFLOCATION, SSL and Netscape 6
(This doesn't seem to have made it to the list on Friday) One of our customers seems to be having a problem with out checkout pages. He is using Netscape 6 (don't know what dot-version; I suspect an early one) and claims that he can't get through our multi-step checkout. True to form, he cannot describe the actual error, where it appears, or anything useful. We haven't been able to re-create it with Netscape 6.2, and the vast majority of our customers (90+% use IE) have had no issues since we implemented this months ago. Everything in checkout is server-side, except for a CFLOCATION or two. I suspect that the browser isn't following the redirect properly (Error 302, isn't it?). Has anyone else encountered such a thing? We are not inclined to make major changes for one customer with a problem he cannot describe and that we cannot duplicate, but would getting him to at least upgrade to 6.2 make this all go away? ~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribeforumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: resend: CFLOCATION, SSL and Netscape 6
Everett, Al wrote: (This doesn't seem to have made it to the list on Friday) It made it. Everything in checkout is server-side, except for a CFLOCATION or two. I suspect that the browser isn't following the redirect properly (Error 302, isn't it?). Statuscode 302. Has anyone else encountered such a thing? Have seen it a few times, but never Netscape only. Pretty much the only thing you can do is to verify that your server is sending the correct HTTP headers. For thatm telnet to the pages that give a redirect and see if they do. Upgrading is probably the best route unless the customer can give more detailed information. Jochem ~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribeforumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: resend: CFLOCATION, SSL and Netscape 6
Jochem van Dieten wrote: Have seen it a few times, but never Netscape only. Pretty much the only thing you can do is to verify that your server is sending the correct HTTP headers. For thatm telnet to the pages that give a redirect and see if they do. On second thought, this is slightly impractical since we are talking SSL. A sniffer that integrates into the browser might be a solution, but asking the client to upgrade is the easiest. Jochem ~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribeforumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Get the mailserver that powers this list at http://www.coolfusion.com Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
